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  #1951  
Old 04-26-2009, 10:19 AM
edgers Offline
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Quote:
Originally Posted by bookworm
Look at this from HP, you need to check if audio is Enabled in the BIOS
Step 7
http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

do not Reset the default BIOS, go through BIOS to audio and Enable


BIOS setting was on auto - set to enabled and still no luck. Should I keep following the steps in that guide?
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  #1952  
Old 04-26-2009, 10:22 AM
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Quote:
Originally Posted by edgers
BIOS setting was on auto - set to enabled and still no luck. Should I keep following the steps in that guide?

check windows audio service

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot
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  #1953  
Old 04-26-2009, 10:27 AM
sophieeor Offline
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Smile Solved

Quote:
Originally Posted by sophieeor
Hi
I have a similar problem I accidently deleted my audio device and since then have been trying to reinstall one.
I tried Realtex AC'97 but it came up that it couldn't start it (code 10).
Can anyone help me please?


Solved. I restored the system.
Thanks for the help.
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  #1954  
Old 04-26-2009, 10:29 AM
edgers Offline
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Already had it on Auto
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  #1955  
Old 04-26-2009, 12:41 PM
irfan9781 Offline
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Quote:
Originally Posted by bookworm
checked the Octeck site it's Realtek ALC650 - Realtek AC'97 audio go here

http://www.realtek.com.tw/downloads/...&GetDown=false

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

I did as you said. installed the drivers but it still shows "NO AUDIO DEVICE". what to do now?
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  #1956  
Old 04-26-2009, 02:09 PM
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Quote:
Originally Posted by edgers
Already had it on Auto

check Device Manager / System devices / is the Microsoft Universal Audio Architecture or Microsoft UAA installed ?
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  #1957  
Old 04-26-2009, 02:22 PM
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Quote:
Originally Posted by irfan9781
I did as you said. installed the drivers but it still shows "NO AUDIO DEVICE". what to do now?

check this to see if Realtek is default audio, if not you need to check the BIOS to see if audio is Enabled

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

to enter the BIOS

1. By pressing <Del> immediately after switching the system on, or
2. By pressing the <Del> key when the following message appears briefly at
the bottom of the screen during the POST (Power On Self Test )

the Main menu opens
http://www.overclockeddoc.com/bookwo...in%20menue.JPG

use the down arrow to select Intergrated Peripherals - press Enter key
http://www.overclockeddoc.com/bookwo...eripherals.JPG

if AC97 audio is Disabled - use down arrow to select
then + key to change

press F10 key to Save & Exit

y key to accept changes

XP will load

if needed install audio driver again
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Last edited by bookworm : 04-26-2009 at 02:30 PM.
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  #1958  
Old 04-27-2009, 02:17 AM
edgers Offline
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Quote:
Originally Posted by bookworm
check Device Manager / System devices / is the Microsoft Universal Audio Architecture or Microsoft UAA installed ?

Nope, doesn't show up in device manager
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  #1959  
Old 04-27-2009, 04:47 AM
irfan9781 Offline
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Quote:
Originally Posted by bookworm
check this to see if Realtek is default audio, if not you need to check the BIOS to see if audio is Enabled

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

to enter the BIOS

1. By pressing <Del> immediately after switching the system on, or
2. By pressing the <Del> key when the following message appears briefly at
the bottom of the screen during the POST (Power On Self Test )

the Main menu opens
http://www.overclockeddoc.com/bookwo...in%20menue.JPG

use the down arrow to select Intergrated Peripherals - press Enter key
http://www.overclockeddoc.com/bookwo...eripherals.JPG

if AC97 audio is Disabled - use down arrow to select
then + key to change

press F10 key to Save & Exit

y key to accept changes

XP will load

if needed install audio driver again

I checked the BIOS AC97 is enabled and in control panel it shows "No Playback Devices".
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  #1960  
Old 04-27-2009, 08:27 AM
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Quote:
Originally Posted by edgers
Nope, doesn't show up in device manager

had another look at HP, you need to install the Microsft UAA before installing the audio drivers - it's here, why HP don't link this driver really bugs me

http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

install audio drivers again

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

p.s this is the Realtek Sound Effect manager, you may find it interesting, when audio installed and working
http://h10025.www1.hp.com/ewfrf/wc/d...name=c00377375
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Last edited by bookworm : 04-27-2009 at 08:30 AM.
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  #1961  
Old 04-27-2009, 10:48 AM
edgers Offline
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Quote:
Originally Posted by bookworm
had another look at HP, you need to install the Microsft UAA before installing the audio drivers - it's here, why HP don't link this driver really bugs me

http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

install audio drivers again

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

p.s this is the Realtek Sound Effect manager, you may find it interesting, when audio installed and working
http://h10025.www1.hp.com/ewfrf/wc/d...name=c00377375

Yeah - I found out that with my original install actually - it prompted me that I needed that so I went myself and got it, then installed the drivers I needed. At first I thought it worked because after I did it the drivers didn't prompt me to install it any more, but as you know they still didn't install properly.

After a little digging and poking round I found this. I think it could explain what's going on..

Quote:
In Windows XP, if we need to run a High Definition Audio (HDA) device, we would have to install the Universal Audio Architecture (UAA) High Definition Audio class driver. This is either the KB835221 (for SP1) or the newer KB888111 (for SP2 or SP1).

However, this does NOT work for the latest Windows XP Service Pack 3 Release Candidate Release. If you’ve already tried installing the Windows XP Service Pack 3 Release Candidate v3264 with a High Definition Audio (HDA) device in your computer, I’ll bet you have encountered problems with the audio drivers as I did.

When you try installing the KB888111 which works for SP1 and SP2, it will not work for Service Pack 3, at least for the current SP3 RC v3264. Instead, you will be prompted with a message saying that the current service pack installed is newer than the fix you are trying to apply. Even the older KB835221 does not work.

It looks like Microsoft “forgot” to add the Universal Audio Architecture (UAA) driver for High Definition Audio devices in the latest release candidate of the Windows XP Service Pack 3. We hope they will not forget to add it into the final release. Fortunately, all is not lost. There is a way to fix this problem for the current release candidate.

Source: http://www.ditii.com/2008/01/04/wind...-hd-audio-fix/

After I installed this and got UAA working properly, it finally recognized the hardware and I have sound! After all this turns out bloody windows SP was the problem!


Thanks again bookworm, really appreciate your help with all this. So there's the answer if a problem like this ever crops up for you again
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  #1962  
Old 04-27-2009, 11:10 AM
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edgers - thanks for this, another bookmark for the toolbox LOL
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  #1963  
Old 04-27-2009, 11:18 AM
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bookworm Offline
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Quote:
Originally Posted by irfan9781
I checked the BIOS AC97 is enabled and in control panel it shows "No Playback Devices".

go here to Intel and install the chipset driver - then RESTART your comp
http://downloadcenter.intel.com/Deta...nal& lang=eng

then install audio driver again

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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Barbara MCP

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  #1964  
Old 04-28-2009, 06:13 AM
irfan9781 Offline
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Quote:
Originally Posted by bookworm
go here to Intel and install the chipset driver - then RESTART your comp
http://downloadcenter.intel.com/Deta...nal& lang=eng

then install audio driver again

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Still no luck. Actually it installs the realtek ac 97 but not showing sound icon in system tray. is there any alternate driver?
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  #1965  
Old 04-28-2009, 07:25 AM
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Quote:
Originally Posted by irfan9781
Still no luck. Actually it installs the realtek ac 97 but not showing sound icon in system tray. is there any alternate driver?


go to Control Panel / Sound & Audio devices / Volume tab / tick Place volume icon in the system tray

can you go to Device Manager / Sound, video and game controllers / Right click Realtek / Properties / Driver tab - which driver version does it show
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