NO Sound problem

Elderous · #**1981** 05-11-2009, 07:29 AM

Quote:

Originally Posted by BUBBL3T3a

Hi, my name is Gabrielle and I have just recently reformmated my computer due to various problems. Everything runs smoothly now but I have NO sound. Everytime I open windows media player and try to play something I get: Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

I don't know what happend. When I go into control panel and click sounds and audio devices I can not change any of the settings because the colors are like, dulled so when I try and click on anything nothing happens. It also says no audio device under the volume panel. I don't see what's wrong because I had sound before so I don't know what could have happend. I'm only 15 and I'm not really good with this system talk. Please help, thanks in advanced.
:]

I have COMPLETELY the same problem but its my sound AND my wireless LAN thingie.... and the problem is with my Laptop....

info on the sticker says:

Aspire 3100-1557
Mobile AMD* Sempron(tm) processor 3400+
(1.8 GHz. 256KB L2 cache)
15.0* XGA TFT LCD
ATI* Radeon* Xpress 1100
60GB PATA HDD
512MB DOR2 (support dual-channel)
802.11b/g wireless LAN

i am on IE8 i think.... and if ya need to know more just write me....

Tazonline · #**1982** 05-13-2009, 08:20 AM

Hi, I`ve often looked at this website and seen how it helps others with their problems, well I`m no different.
My brother gave me his laptop as he wanted vista removed and xp put on, which was easy enough.
Why he wasnt supplied any discs with his laptop which he bought new is a bit dissapointing.
However there are several ? marks where the drivers are missing.
The first one I`d like to find is the sound

I downloaded the Belarc and this is what it comes up with

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
MiTAC Notebook PC VT6363A
System Serial Number: 000009
Enclosure Type: Other

Processor a
1.73 gigahertz Intel Celeron M 530
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
1024 kilobyte tertiary memory cache

Main Circuit Board b
Board: MiTAC Notebook PC VT6363A
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies LTD R1.05 08/27/

Drives
52.67 Gigabytes Usable Hard Drive Capacity
49.64 Gigabytes Hard Drive Free Space

TSSTcorp CDW/DVD SN-M242D [CD-ROM drive]

WDC WD600BEVS-22RST0 [Hard drive] (60.01 GB) -- drive 0

Memory Modules c,d
384 Megabytes Installed Memory

Slot 'M1' is Empty
Slot 'M2' has 512 MB

Local Drive Volumes

c: (NTFS on drive 0) 52.67 GB 49.64 GB free

Network Drives
None detected

Controllers
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

Display
None detected

Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia
None detected

Communications

VIA Rhine II Fast Ethernet

Other DevicesAdapter
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)

Any help would be greatfully received, if they had supplied him with any discs I would have just reinstalled Vista, but at the moment it is just running XP

bookworm · #**1983** 05-13-2009, 12:57 PM

Quote:

Originally Posted by DrGirlfriend

I had a bad virus a bit back and had someone reformat my computer. Now that I have it back, the sound doesn't work. It is activated in BIOS, but "Sound Playback/Defualt device" is now greyed out, and when I look under component services Windows Audio is already started and set to automatic. Everything else runs normally, but Windows doesn't seem to recognize sound in any way (no taskbars for it, etc).

Any thoughts?

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Administrator

Motherboard:
CPU Type DualCore AMD Athlon 64 X2, 2000 MHz (10 x 200) 3800+
Motherboard Name Shuttle FN25 (1 PCI-E x1, 1 PCI-E x16, 2 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce4 Ultra, AMD Hammer
System Memory 2048 MB (PC3200 DDR SDRAM)
BIOS Type Award (02/09/06)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 9500 GT (512 MB)
Monitor Samsung SyncMaster 711N/712N [17" LCD] (HCJX600610)

Multimedia:
Audio Adapter IC Ensemble Envy24 Audio Controller

Storage:
IDE Controller NVIDIA nForce4 ADMA Controller
IDE Controller NVIDIA nForce4 ADMA Controller
IDE Controller NVIDIA nForce4 Parallel ATA Controller
Disk Drive WDC WD2500KS-00MJB0 (232 GB, IDE)
Disk Drive Generic CF Reader USB Device
Disk Drive Generic SM/SD/MS Reader USB Device
Disk Drive ST9250827AS (232 GB, IDE)
Optical Drive PIONEER DVD-RW DVR-111D
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (217109 MB free)
E: (NTFS) 238464 MB (115271 MB free)
Total Size 465.8 GB (324.6 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter NVIDIA nForce Networking Controller #3 - Packet Scheduler Miniport (192.168.2.7)

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller nVIDIA MCP04 - OHCI USB Controller
USB2 Controller nVIDIA MCP04 - EHCI USB 2.0 Controller
USB Device USB Audio Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Video Device

Are you’re audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

bookworm · #**1984** 05-13-2009, 02:50 PM

Quote:

Originally Posted by Elderous

I have COMPLETELY the same problem but its my sound AND my wireless LAN thingie.... and the problem is with my Laptop....

info on the sticker says:

Aspire 3100-1557
Mobile AMD* Sempron(tm) processor 3400+
(1.8 GHz. 256KB L2 cache)
15.0* XGA TFT LCD
ATI* Radeon* Xpress 1100
60GB PATA HDD
512MB DOR2 (support dual-channel)
802.11b/g wireless LAN

i am on IE8 i think.... and if ya need to know more just write me....

is this an acer notebook and which Windows operating system are you using ?

bookworm · #**1985** 05-13-2009, 03:19 PM

Quote:

Originally Posted by Tazonline

Hi, I`ve often looked at this website and seen how it helps others with their problems, well I`m no different.
My brother gave me his laptop as he wanted vista removed and xp put on, which was easy enough.
Why he wasnt supplied any discs with his laptop which he bought new is a bit dissapointing.
However there are several ? marks where the drivers are missing.
The first one I`d like to find is the sound

I downloaded the Belarc and this is what it comes up with

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
MiTAC Notebook PC VT6363A
System Serial Number: 000009
Enclosure Type: Other

Processor a
1.73 gigahertz Intel Celeron M 530
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
1024 kilobyte tertiary memory cache

Main Circuit Board b
Board: MiTAC Notebook PC VT6363A
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies LTD R1.05 08/27/

Drives
52.67 Gigabytes Usable Hard Drive Capacity
49.64 Gigabytes Hard Drive Free Space

TSSTcorp CDW/DVD SN-M242D [CD-ROM drive]

WDC WD600BEVS-22RST0 [Hard drive] (60.01 GB) -- drive 0

Memory Modules c,d
384 Megabytes Installed Memory

Slot 'M1' is Empty
Slot 'M2' has 512 MB

Local Drive Volumes

c: (NTFS on drive 0) 52.67 GB 49.64 GB free

Network Drives
None detected

Controllers
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

Display
None detected

Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia
None detected

Communications

VIA Rhine II Fast Ethernet

Other DevicesAdapter
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)

Any help would be greatfully received, if they had supplied him with any discs I would have just reinstalled Vista, but at the moment it is just running XP

the notebook is a MiTAC, can you look under the notebook for a label that shows the model, just post anything it shows.

hayley12 · #**1986** 05-14-2009, 07:58 AM

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Acer Aspire SA85 R01-D0
System Serial Number: 64700196
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Acer E661FXM
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD R01-D0 08/03/2006
Drives Memory Modules c,d
168.03 Gigabytes Usable Hard Drive Capacity
142.42 Gigabytes Hard Drive Free Space

DVDRW 16X16 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
SMI USB DISK USB Device (995 MB) -- drive 6
ST3160812AS [Hard drive] (160.04 GB) -- drive 1
WDC WD80EB-28DFH2 [Hard drive] (8.00 GB) -- drive 0, s/n WD-WCAD31076278, rev 07.01F07, SMART Status: Healthy 1984 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 8.00 GB 354 MB free
d: (NTFS on drive 1) 160.03 GB 142.06 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kuypers 14/05/2009 3:48:55 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet F2200 series on USB002
hp psc 1200 series on USB001
HP PSC 950 on LPT1:
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

Realtek RTL8169/8110 Family Gigabit Ethernet NIC
primary Auto IP Address: 192.168.0.102 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:19:21:05:BA:08

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec Endpoint Protection Version 11.0.3001.2198
Realtime File Scanning On

i am having the same problem as everyone else this is my information from belarc, i would like to know what sort of a sound card i have

please help!!!

bookworm · #**1987** 05-14-2009, 11:07 AM

Quote:

Originally Posted by hayley12

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Acer Aspire SA85 R01-D0
System Serial Number: 64700196
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Acer E661FXM
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD R01-D0 08/03/2006
Drives Memory Modules c,d
168.03 Gigabytes Usable Hard Drive Capacity
142.42 Gigabytes Hard Drive Free Space

DVDRW 16X16 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
SMI USB DISK USB Device (995 MB) -- drive 6
ST3160812AS [Hard drive] (160.04 GB) -- drive 1
WDC WD80EB-28DFH2 [Hard drive] (8.00 GB) -- drive 0, s/n WD-WCAD31076278, rev 07.01F07, SMART Status: Healthy 1984 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 8.00 GB 354 MB free
d: (NTFS on drive 1) 160.03 GB 142.06 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kuypers 14/05/2009 3:48:55 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet F2200 series on USB002
hp psc 1200 series on USB001
HP PSC 950 on LPT1:
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

Realtek RTL8169/8110 Family Gigabit Ethernet NIC
primary Auto IP Address: 192.168.0.102 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:19:21:05:BA:08

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec Endpoint Protection Version 11.0.3001.2198
Realtime File Scanning On

i am having the same problem as everyone else this is my information from belarc, i would like to know what sort of a sound card i have

please help!!!

your realtek audio driver is here at Acer http://support.acer-euro.com/drivers...ower_s285.html

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

hayley12 · #**1988** 05-15-2009, 02:35 AM

thanks heaps i got it working now

adamwesley · #**1989** 05-16-2009, 10:10 AM

Hello I installed XP on a clean hard drive. But I dont get any sound. I have tried a bunch of different fixes for this but no luck. my sound options are all grayed out. I got a new sound card and that doesnt work either. My info...

Thanks alot

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ADAM
User Name Adam Sr

Motherboard:
CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Asus P4SD-LA (3 PCI, 1 AGP, 4 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset Intel Breeds Hill i848P
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type AMI (02/04/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce FX 5200 (Microsoft Corporation) (128 MB)
3D Accelerator nVIDIA GeForce FX 5200
Monitor Plug and Play Monitor [NoDB] (141766)

Multimedia:
Audio Adapter Creative SB0310 Audigy LS Sound Card

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080P0 (80 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Optical Drive ASUS CD-S480/AH (48x CD-ROM)
Optical Drive HP DVD Writer 300n (DVD:4x/2.4x/8x, CD:16x/10x/40x DVD+RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 78159 MB (69464 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.103)
Modem Lucent Win Modem

Peripherals:
Printer EPSON Stylus CX4800 Series
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Mass Storage Device

amert23 · #**1990** 06-15-2009, 02:21 PM

I'm having the same problem with my comp. Just stopped working, maybe because of a virus!

Windows XP Home Edition Service Pack 3 (build 2600) Gateway GT5244E 110

Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Micro Star International MS-7248R A-13
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD W7248AG2 1.0L 10/11/2006
Drives Memory Modules c,d
1100.21 Gigabytes Usable Hard Drive Capacity
1031.30 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836V [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] (4.10 GB) -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Simple Flash Disk 2.0 USB Device (254 MB) -- drive 6
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH11LB0, rev 3.02, SMART Status: Healthy
WDC WD10 EAVS-98D7B0 USB Device [Hard drive] (1000.20 GB) -- drive 5 384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty

Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
Gateway FPD1760 [Monitor] (17.1"vis, s/n L6A 50N 11303, October 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Realtek High Definition Audio

My Realtek driver verstion is

5.10.0.5211

amert23 · #**1991** 06-15-2009, 03:21 PM

Never mind I got it to work!!!

I went to Gateway and downloaded and ran my sound driver again, now I have sound!!

For anyone else. Go to your computer systems homepage and find the sound driver and download and and try installing it

tomtheblade · #**1992** 07-01-2009, 11:38 AM

hi ive got the exact same problem
Computer Profile Summary
Computer Name: 7bad27785c75456 (in WORKGROUP)
Profile Date: 01 July 2009 16:18:00
Advisor Version: 8.1b
Windows Logon: dave
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: Russian FUJITSU SIEMENS AMILO PRO V2055 20
System Serial Number: YK5R031806
Chassis Serial Number: YK5R031806
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.60 gigahertz Intel Celeron M 420
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: FUJITSU SIEMENS AMILO PRO V2055 0.1
Serial Number: 9N7865437
Bus Clock: 100 megahertz
BIOS: FUJITSU SIEMENS 1.0F-2A16-8A20 09/19/2006
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
22.65 Gigabytes Hard Drive Free Space

IVQ 81EVC5QN496B SCSI CdRom Device [CD-ROM drive]
Optiarc DVD RW AD-7540A [CD-ROM drive]
FUJITSU MHV2060BH [Hard drive] (60.01 GB) -- drive 0, SMART Status: Healthy 448 Megabytes Usable Installed Memory
Slot 'S1' has 512 MB
Slot 'S2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 22.65 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
dave 01/07/2009 15:55:50 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account EPSON Stylus Photo R265 Series on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller VIA/S3G UniChrome Pro IGP [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis, January 2002)
Bus Adapters Multimedia
Generic CardBus Controller
AM69OUH6 IDE Controller
VIA Rev 5 or later USB Universal Host Controller (2x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 10.0.27
Scan Engine Version 5000
Virus Definitions Version 4763
Last Disk Scan on 26 June 2009 22:43:38
Realtime File Scanning On
None discovered
Communications Other Devices
Motorola SM56 Data Fax Modem
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:14:A5:CB:B4:10
VIA Compatable Fast Ethernet Adapter
Dhcp Server: 192.168.0.1
Physical Address: 00:14:0B:03:11

0

Networking Dns Server: 192.168.0.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)

new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.0.1 Router Netgear DHCP Server, Gateway, Domain Name Server, Web Server
192.168.0.2 Windows XP Workstation 7bad27785c75456 (in WORKGROUP)

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) have been installed.

Software Licenses [Back to Top]

Ahead - InCD 1A20-031A-0000-2012-7376-6540
Ahead - Nero - Burning Rom 1A20-031A-0000-2012-7376-6540
Ahead - Nero Fast CD-Burning Plug-in 1A20-031A-0000-2012-7376-6540
Ahead - NeroMediaPlayer 1A20-031A-0000-2012-7376-6540
Ahead - NeroVision 1A20-031A-0000-2012-7376-6540
Belarc - Advisor 1f5cb87b
InterVideo - WinDVD4 pn3698bw7uv6mns
Microsoft - Internet Explorer 84876-600-0014925-37466
Microsoft - Office 2000 Disc 2 50158-270-6340681-02906
Microsoft - Office 2000 Professional 50083-270-6335927-02270
Microsoft - WebFldrs XP 12345-111-1111111-21890
Microsoft - Windows XP Professional 76487-OEM-0014925-37466 (Key: FPVYV-TF69W-XKTCT-H6CQH-J7J9T)e
Microsoft - Works 76032-OEM-0400003-00000
Microsoft - Works 8.0 76032-OEM-0400003-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
MorpheusBar - bar ms162
MyWebSearch - bar ZUxdm554YYGB
MyWebSearch - SearchAssistant ZUxdm554YYGB

new Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
i Ahead software - NeroMediaPlayer Version 1, 4, 0, 23
i Ahead Software AG - Cover Designer Version 2, 3, 0, 12
i Ahead Software AG - InfoTool Application Version 2, 2, 7, 0
i Ahead Software AG - Nero BackItUp Restore Version 1, 2, 0, 26
i Ahead Software AG - Nero BackItUp Scheduler Version 1, 2, 0, 26
i Ahead Software AG - Nero BackItUp Version 1, 2, 0, 26
i Ahead Software AG - Nero Burning ROM Version 6, 3, 1, 26
i Ahead Software AG - Nero CD - DVD Speed Version 3, 3, 0, 0
i Ahead Software AG - Nero DriveSpeed Version 2, 0, 4, 0
i Ahead software AG - Nero ShowTime Version 1, 5, 0, 40
i Ahead Software AG - Nero StartSmart Version 1, 0, 1, 27
i Ahead Software AG - NeroVision Version 2,1,2,21
ı i Ahead Software AG InCD Version 4, 3, 0, 5
i Ahead Software AG InCDL Version 4, 3, 0, 5
ı i Ahead Software AG incdsrv Version 4, 3, 0, 5
ı i Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2
ı i Alexander Roshal - WinRAR Version 3.80.0.0
i An avi bitrate calculator.
ı i Apple Inc. - Bonjour Version 1,0,6,2
ı i Apple Inc. - iTunes Version 8.1.1.10
i Apple Inc. - QuickTime QuickTime 7.6 (1292)
ı i Apple Inc. - Safari Version 3.2.3 (525.29)
ı i ArenaNet - Guild Wars Version 1, 0, 0, 1
i ASKUpgrade
ı i AVG Internet Security Version 8.5.0.359
ı i Belarc, Inc. - Advisor Version 8.1b
ı i BitTorrent, Inc. - DNA Version 2.2.2.13666
ı i BitTorrent, Inc. - µTorrent Version 1.8.2.15357
ı i Broadcom Wireless LAN Tray Service
i Change the FourCC of your avi files.
i Cinematronics - 3D Pinball Version 5.1.2600.5512
ı i DT Soft Ltd - DAEMON Tools Pro Version 4.30.0305.0077
i EPSON Print CD Version 1.50
i Epson Scan and Save Version 1, 1, 0, 0
i FaceOnBody Application Version 2, 4, 0, 1
i InstallDriver Module Version 8.00
i InterVideo Inc. - WinDVD Application Version 4.0
i iROD
i LimeWire Version 1, 0, 0, 2
i looksingle ???? Version 1, 0, 0, 1
ı i McAfee Privacy Service Version 8.1.0.129
ı i McAfee Inc. - VirusScan
ı i McAfee Personal Firewall (MPF) Version 7.1.0.113
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ı i McAfee SecurityCenter Update Manager Version 6, 0, 0, 0
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i McAfee Shredder Version 6.0.0.6
ı i McAfee SpamKiller Version 7.0
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i Microsoft - Envelope Manager - Direct Mail Manager Version 2.01.0025
i Microsoft Clip Gallery Version 5.1.00.1221
ı i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
ı i Microsoft Corporation - Messenger Version 4.7.3001
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ı i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512
i Microsoft Corporation - Windows Live installer Version 12.0.1471.1025
i Microsoft Corporation - Windows Live Mail Version 12.0.1606
i Microsoft Corporation - Windows Live Photo Gallery Version 12.0.1329
i Microsoft Corporation - Windows Live Writer Version 12.0.1370.325
i Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0
i Microsoft Corporation - Windows® NetMeeting® Version 3.01
i Microsoft Corporation - Zone.com Version 1.2.626.1
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i Microsoft Office 2000 Small Business Edition Version 9.0.1423
ıı i Microsoft Office 2000 Version 9.0.2719
ı i Microsoft Office 2003 Version 11.0.5703
ıı i Microsoft Outlook Version 9.0.2416
i Microsoft PowerPoint for Windows Version 9.0.2716
ı i Microsoft® .NET Framework Version 2.0.50727.3053
i Microsoft® .NET Framework Version 3.0.6920.1427
i Microsoft® Access Version 9.0.2719
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i Microsoft® Works 8 Version 8.04.0702.0
i Mp3player Disk Tool Version 1, 0, 0, 1
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i MSBP_STB.EXE
ıııı i Nullsoft - Winamp Version 5.3.5.1305
i OGMCalc Application Version 0, 2, 0, 1
i piolch Module Version 1, 0, 0, 1
ı i RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.1.45
ı i RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.446
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i SEIKO EPSON Corp. - EPSON Attach To Email Version 1, 0, 1, 0
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ıııı i Streamcast Networks, Inc - Morpheus Version 1.0.0.1
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bookworm · #**1993** 07-01-2009, 09:07 PM

[quote=tomtheblade]hi ive got the exact same problem
Computer Profile Summary
Computer Name: 7bad27785c75456 (in WORKGROUP)
Profile Date: 01 July 2009 16:18:00
Advisor Version: 8.1b
Windows Logon: dave
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: Russian FUJITSU SIEMENS AMILO PRO V2055 20
System Serial Number: YK5R031806
Chassis Serial Number: YK5R031806
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.60 gigahertz Intel Celeron M 420
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: FUJITSU SIEMENS AMILO PRO V2055 0.1
Serial Number: 9N7865437
Bus Clock: 100 megahertz
BIOS: FUJITSU SIEMENS 1.0F-2A16-8A20 09/19/2006
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
22.65 Gigabytes Hard Drive Free Space

IVQ 81EVC5QN496B SCSI CdRom Device [CD-ROM drive]
Optiarc DVD RW AD-7540A [CD-ROM drive]
FUJITSU MHV2060BH [Hard drive] (60.01 GB) -- drive 0, SMART Status: Healthy 448 Megabytes Usable Installed Memory
Slot 'S1' has 512 MB
Slot 'S2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 22.65 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
dave 01/07/2009 15:55:50 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account EPSON Stylus Photo R265 Series on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller VIA/S3G UniChrome Pro IGP [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis, January 2002)
Bus Adapters Multimedia
Generic CardBus Controller
AM69OUH6 IDE Controller
VIA Rev 5 or later USB Universal Host Controller (2x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
McAfee VirusScan Version 10.0.27
Scan Engine Version 5000
Virus Definitions Version 4763
Last Disk Scan on 26 June 2009 22:43:38
Realtime File Scanning On
None discovered
Communications Other Devices
Motorola SM56 Data Fax Modem

drivers here at Fujitsu
http://ie.ts.fujitsu.com/support/downloads_1.html

audio is Realtek

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

tomtheblade · #**1994** 07-03-2009, 11:01 AM

the link doesnt work

bookworm · #**1995** 07-05-2009, 04:00 PM

Quote:

Originally Posted by tomtheblade

the link doesnt work

try this http://www.fujitsu-siemens.ie/support/

input this serial number YK5R031806

select Downloads in left pane under Support

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions