NO Sound problem

suzy18 · #**196** 08-03-2006, 08:36 PM

Im having the same problem as everyone else. I did the Belarc thing as this is what it gave me:

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Dell Computer Corporation Latitude C610
System Service Tag: 7PH4Y11 (support for this PC)
Chassis Serial Number: 7PH4Y11
Enclosure Type: Portable
Processor a Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Latitude C610
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A12 08/17/2002
Drives Memory Modules c,d
19.99 Gigabytes Usable Hard Drive Capacity
14.92 Gigabytes Hard Drive Free Space

LG CD-ROM CRN-8245B

TOSHIBA MK2018GAS [Hard drive] (20.00 GB) -- drive 0, s/n 92HB7091T, rev Q2.03 D, SMART Status: Healthy 256 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 19.99 GB 14.92 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 08/03/2006 7:20:40 PM (admin)
local system accounts
ASPNET never
Guest never

Marks a disabled account; Marks a locked account Lexmark Z700-P700 Series on USB001
Windows NT Fax Driver on MSFAX:

Controllers Display
Standard floppy disk controller
Intel(R) 82801CAM Ultra ATA Storage Controller - 248A
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY RADEON [Display adapter]
Default Monitor (3x)
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Bus Adapters Multimedia
Intel(R) 82801CA/CAM USB Universal Host Controller - 2482 None detected
Communications Other Devices

3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:74:4C:B5:36

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port Pointing Device [Mouse]
USB Printing Support
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 07/05/2006 (details...)
M886903 on 07/06/2006 (details...)
DataAccess
Q832483 on 10/28/2005 (details...)
KB870669 (details...)
MDAC25
SP3:
KB911562 on 04/17/2006 (details...)
Internet Explorer 6
SP1
KB896688-IE6SP1-20051004.130236 on 10/28/2005 (details...)
KB905495-IE6SP1-20050805.184113 on 10/28/2005 (details...)
KB905915-IE6SP1-20051122.175908 on 04/06/2006 (details...)
KB912812-IE6SP1-20060322.182418 on 04/17/2006 (details...)
KB916281-IE6SP1-20060526.162249 on 06/21/2006 (details...)
Internet Explorer
SP1 (SP1)
Q823353 (details...)
Outlook Express 6
SP1
KB897715-OE6SP1-20050503.210336 on 04/06/2006 (details...)
KB911567-OE6SP1-20060316.165634 on 04/17/2006 (details...)
Windows 2000
SP0
KB904706 on 10/28/2005 (details...)
SP4
Q327194[SP] on 01/07/2005 (details...)
SP5
UPDATE ROLLUP 1 on 10/28/2005 (Update Rollup 1 for Windows 2000 SP4)
KB842773 on 10/28/2005 (details...)
KB890046 on 10/28/2005 (details...)
KB893756 on 10/28/2005 (details...)
KB893803V2 on 10/28/2005 (details...)
KB896358 on 10/28/2005 (details...)
Windows 2000
SP5 (continued)
KB896422 on 10/28/2005 (details...)
KB896423 on 10/28/2005 (details...)
KB896424 on 04/06/2006 (details...)
KB899587 on 10/28/2005 (details...)
KB899589 on 10/28/2005 (details...)
KB900725 on 10/28/2005 (details...)
KB901017 on 10/28/2005 (details...)
KB901214 on 10/28/2005 (details...)
KB902400 on 10/28/2005 (details...)
KB905414 on 10/28/2005 (details...)
KB905749 on 10/28/2005 (details...)
KB908519 on 04/06/2006 (details...)
KB908523 on 04/06/2006 (details...)
KB908531 on 04/17/2006 (details...)
KB911280 on 06/21/2006 (details...)
KB912919 on 04/06/2006 (details...)
KB913580 on 05/10/2006 (details...)
KB914388 on 07/12/2006 (details...)
KB914389 on 06/21/2006 (details...)
KB917159 on 07/12/2006 (details...)
KB917537 on 07/20/2006 (details...)
KB917736 on 06/21/2006 (details...)
KB917953 on 06/21/2006 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB885492 on 10/28/2005 (details...)
KB911565 on 04/06/2006 (details...)
KB917734_WMP9 on 06/21/2006 (details...)
Windows Media Player
Q828026 (details...)
SP0
Q828026 on 10/28/2005 (details...)
KB911564 on 04/06/2006 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor e64db454
Microsoft - Internet Explorer 55736-521-0286633-04770 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 69808-812-0292053-04873
Microsoft - WebFldrs 12345-111-1111111-62949
Microsoft - Windows 2000 Professional 51873-OEM-0000572-63180 (Key: V4CQJ-YGW3R-3VQ3G-43MMC-GQDFY)e

Any help would be great

bookworm · #**197** 08-03-2006, 08:55 PM

Quote:

Originally Posted by suzy18

Im having the same problem as everyone else. I did the Belarc thing as this is what it gave me:

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Dell Computer Corporation Latitude C610
System Service Tag: 7PH4Y11 (support for this PC)
Chassis Serial Number: 7PH4Y11
Enclosure Type: Portable
Processor a Main Circuit Board b
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Latitude C610
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A12 08/17/2002
Drives Memory Modules c,d
19.99 Gigabytes Usable Hard Drive Capacity
14.92 Gigabytes Hard Drive Free Space

LG CD-ROM CRN-8245B

TOSHIBA MK2018GAS [Hard drive] (20.00 GB) -- drive 0, s/n 92HB7091T, rev Q2.03 D, SMART Status: Healthy 256 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 19.99 GB 14.92 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 08/03/2006 7:20:40 PM (admin)
local system accounts
ASPNET never
Guest never

Marks a disabled account; Marks a locked account Lexmark Z700-P700 Series on USB001
Windows NT Fax Driver on MSFAX:

Controllers Display
Standard floppy disk controller
Intel(R) 82801CAM Ultra ATA Storage Controller - 248A
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY RADEON [Display adapter]
Default Monitor (3x)
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Bus Adapters Multimedia
Intel(R) 82801CA/CAM USB Universal Host Controller - 2482 None detected
Communications Other Devices

3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:74:4C:B5:36

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port Pointing Device [Mouse]
USB Printing Support
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 07/05/2006 (details...)
M886903 on 07/06/2006 (details...)
DataAccess
Q832483 on 10/28/2005 (details...)
KB870669 (details...)
MDAC25
SP3:
KB911562 on 04/17/2006 (details...)
Internet Explorer 6
SP1
KB896688-IE6SP1-20051004.130236 on 10/28/2005 (details...)
KB905495-IE6SP1-20050805.184113 on 10/28/2005 (details...)
KB905915-IE6SP1-20051122.175908 on 04/06/2006 (details...)
KB912812-IE6SP1-20060322.182418 on 04/17/2006 (details...)
KB916281-IE6SP1-20060526.162249 on 06/21/2006 (details...)
Internet Explorer
SP1 (SP1)
Q823353 (details...)
Outlook Express 6
SP1
KB897715-OE6SP1-20050503.210336 on 04/06/2006 (details...)
KB911567-OE6SP1-20060316.165634 on 04/17/2006 (details...)
Windows 2000
SP0
KB904706 on 10/28/2005 (details...)
SP4
Q327194[SP] on 01/07/2005 (details...)
SP5
UPDATE ROLLUP 1 on 10/28/2005 (Update Rollup 1 for Windows 2000 SP4)
KB842773 on 10/28/2005 (details...)
KB890046 on 10/28/2005 (details...)
KB893756 on 10/28/2005 (details...)
KB893803V2 on 10/28/2005 (details...)
KB896358 on 10/28/2005 (details...)
Windows 2000
SP5 (continued)
KB896422 on 10/28/2005 (details...)
KB896423 on 10/28/2005 (details...)
KB896424 on 04/06/2006 (details...)
KB899587 on 10/28/2005 (details...)
KB899589 on 10/28/2005 (details...)
KB900725 on 10/28/2005 (details...)
KB901017 on 10/28/2005 (details...)
KB901214 on 10/28/2005 (details...)
KB902400 on 10/28/2005 (details...)
KB905414 on 10/28/2005 (details...)
KB905749 on 10/28/2005 (details...)
KB908519 on 04/06/2006 (details...)
KB908523 on 04/06/2006 (details...)
KB908531 on 04/17/2006 (details...)
KB911280 on 06/21/2006 (details...)
KB912919 on 04/06/2006 (details...)
KB913580 on 05/10/2006 (details...)
KB914388 on 07/12/2006 (details...)
KB914389 on 06/21/2006 (details...)
KB917159 on 07/12/2006 (details...)
KB917537 on 07/20/2006 (details...)
KB917736 on 06/21/2006 (details...)
KB917953 on 06/21/2006 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB885492 on 10/28/2005 (details...)
KB911565 on 04/06/2006 (details...)
KB917734_WMP9 on 06/21/2006 (details...)
Windows Media Player
Q828026 (details...)
SP0
Q828026 on 10/28/2005 (details...)
KB911564 on 04/06/2006 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor e64db454
Microsoft - Internet Explorer 55736-521-0286633-04770 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 69808-812-0292053-04873
Microsoft - WebFldrs 12345-111-1111111-62949
Microsoft - Windows 2000 Professional 51873-OEM-0000572-63180 (Key: V4CQJ-YGW3R-3VQ3G-43MMC-GQDFY)e

Any help would be great

Set a System Restore Point before installing just in case

This is the link to your Dell useing Service tag 7PH4Y11
http://support.euro.dell.com/support...os=WW1&osl=EN#

you will find your driver under Audio and instructions to install.

Hope this helps

ROBERT PATTERSO · #**198** 08-05-2006, 04:48 AM

Quote:

Originally Posted by BUBBL3T3a

Hi, my name is Gabrielle and I have just recently reformmated my computer due to various problems. Everything runs smoothly now but I have NO sound. Everytime I open windows media player and try to play something I get: Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

I don't know what happend. When I go into control panel and click sounds and audio devices I can not change any of the settings because the colors are like, dulled so when I try and click on anything nothing happens. It also says no audio device under the volume panel. I don't see what's wrong because I had sound before so I don't know what could have happend. I'm only 15 and I'm not really good with this system talk. Please help, thanks in advanced.
:]

HOW DID YOU GET SOUND BACK ON

ROBERT PATTERSO · #**199** 08-05-2006, 04:50 AM

How Did You Get Sound Back On

hybrid_stigmata · #**200** 08-05-2006, 07:14 AM

Hello!
i just registered with the site just so i could get this help lol
My problem is the same as everyone else's
I accidently uninstalled my sound driver (i know im an idiot)
So i ran the Belarc program and this is what it says

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
IBM 1860DE2 ThinkPad R52
System Serial Number: L3DKBG8
Asset Tag: 012912
Enclosure Type: Notebook

Processor
1.87 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board b
Board: IBM 1860DE2
Serial Number: VF0026662US
Bus Clock: 533 megahertz
BIOS: IBM 70ET64WW (1.24 ) 02/13/2006

And now all i need is a link to all the rest of that stuff i cant find out
Itd be awsome if someone can help me
Thanks heaps in advance

bookworm · #**201** 08-05-2006, 11:45 AM

Quote:

Originally Posted by hybrid_stigmata

Hello!
i just registered with the site just so i could get this help lol
My problem is the same as everyone else's
I accidently uninstalled my sound driver (i know im an idiot)
So i ran the Belarc program and this is what it says

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
IBM 1860DE2 ThinkPad R52
System Serial Number: L3DKBG8
Asset Tag: 012912
Enclosure Type: Notebook

Processor
1.87 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board b
Board: IBM 1860DE2
Serial Number: VF0026662US
Bus Clock: 533 megahertz
BIOS: IBM 70ET64WW (1.24 ) 02/13/2006

And now all i need is a link to all the rest of that stuff i cant find out
Itd be awsome if someone can help me
Thanks heaps in advance

Set a System Restore Point before installing just in case

This is the Audio for Thinkpad R52
http://www-307.ibm.com/pc/support/si...&validate=true

Hope this helps

hybrid_stigmata · #**202** 08-05-2006, 09:49 PM

You are the greatest hero ever
It worked like a charm
This deed shall never go unforgiven
Thank you so much

jbo · #**203** 08-05-2006, 11:17 PM

Hi I am having the same problem as everyone else, if you could please help.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800-MX SE Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1005.001 08/04/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
24.44 Gigabytes Hard Drive Free Space

SCSIVAX DVD/CD-ROM SCSI CdRom Device
SONY CD-RW CRX140E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JB-00CRA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E4129178, rev 17.07W17, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 24.44 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Login 6/08/2006 1:07:32 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9600 Family (Microsoft Corporation) [Display adapter]
RADEON 9600 SEC Family (Microsoft Corporation) [Display adapter]
Samsung SyncMaster 15GLe [Monitor] (13.2"vis, February 1996)
Bus Adapters Multimedia
VAX347S SCSI Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller ATI WDM Rage Theater Video (Microsoft Corporation)
ATI WDM Specialized MVD Codec (Microsoft Corporation)
Communications Other Devices

Motorola SURFboard SB5100 USB Cable Modem
primary Auto IP Address: 203.45.196.56 / 22
Gateway: 203.45.196.1
Dhcp Server: 172.18.17.80
Physical Address: 00:11:80:CF

4:A2
SiS 900-Based PCI Fast Ethernet Adapter
Physical Address: 00:13

4:62:97:0C

Networking Dns Servers: 61.9.211.33
61.9.134.49
61.9.194.49
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
ZoneAlarm Security Suite Antivirus Version 6.1.744.001
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 07/11/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
KB905915-IE6SP1-20051122.175908 on 1/04/2006 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/04/2006 (details...)
KB917734_WMP10 on 25/06/2006 (details...)
Windows Media Player
SP0
KB911564 on 1/04/2006 (details...)
Windows XP
SP2
KB811113[SP] on 2/04/2006 (details...)
SP3
KB873339 on 2/04/2006 (details...)
KB885250 on 2/04/2006 (details...)
KB885835 on 2/04/2006 (details...)
KB885836 on 2/04/2006 (details...)
KB886185 on 2/04/2006 (details...)
KB887472 on 2/04/2006 (details...)
KB887742 on 2/04/2006 (details...)
KB888113 on 2/04/2006 (details...)
KB888302 on 2/04/2006 (details...)
KB890046 on 2/04/2006 (details...)
KB890859 on 2/04/2006 (details...)
KB891781 on 2/04/2006 (details...)
KB893756 on 2/04/2006 (details...)
KB893803V2 on 1/04/2006 (details...)
KB896358 on 2/04/2006 (details...)
KB896422 on 2/04/2006 (details...)
KB896423 on 2/04/2006 (details...)
Windows XP
SP3 (continued)
KB896424 on 2/04/2006 (details...)
KB896428 on 2/04/2006 (details...)
KB898461 on 1/04/2006 (details...)
KB899587 on 2/04/2006 (details...)
KB899591 on 2/04/2006 (details...)
KB900725 on 2/04/2006 (details...)
KB901017 on 2/04/2006 (details...)
KB901214 on 2/04/2006 (details...)
KB902400 on 2/04/2006 (details...)
KB904706 on 2/04/2006 (details...)
KB905414 on 2/04/2006 (details...)
KB905749 on 2/04/2006 (details...)
KB905915 on 2/04/2006 (details...)
KB908519 on 2/04/2006 (details...)
KB908531 on 14/04/2006 (details...)
KB910437 on 2/04/2006 (details...)
KB911280 on 28/06/2006 (details...)
KB911562 on 14/04/2006 (details...)
KB911567 on 14/04/2006 (details...)
KB911927 on 2/04/2006 (details...)
KB912812 on 14/04/2006 (details...)
KB912919 on 2/04/2006 (details...)
KB913446 on 2/04/2006 (details...)
KB913580 on 11/05/2006 (details...)
KB914388 on 12/07/2006 (details...)
KB914389 on 25/06/2006 (details...)
KB916281 on 25/06/2006 (details...)
KB916595 on 12/07/2006 (details...)
KB917159 on 12/07/2006 (details...)
KB917344 on 25/06/2006 (details...)
KB917953 on 25/06/2006 (details...)
KB918439 on 25/06/2006 (details...)

bdjohno · #**204** 08-05-2006, 11:53 PM

Hi

I have the same issue as many people here (Multimedia Audio Controller). After formatting my PC I cannot re-load the driver. I do have the original CD (contains SiS-7012) but when I use it the install throws:

There was a problem installing this driver
Multimedia Audio Controller

The name is already in use as either a service name or..."

I'd be very grateful for any assistance

My PC details are:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600) ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

System Model
ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

Processor
1.05 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board b 1.05 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ECS K7S5A 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Multimedia
MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port
Unimodem Half-Duplex Audio Device

bookworm · #**205** 08-06-2006, 07:35 AM

Quote:

Originally Posted by ROBERT PATTERSO

How Did You Get Sound Back On

need more information, make and model of your comp, or get Belarc ( free ) copy and paste the report, it will give leads to your drivers.
http://www.belarc.com/free_download.html

Hope this helps

bookworm · #**206** 08-06-2006, 10:51 AM

Quote:

Originally Posted by bdjohno

Hi

I have the same issue as many people here (Multimedia Audio Controller). After formatting my PC I cannot re-load the driver. I do have the original CD (contains SiS-7012) but when I use it the install throws:

There was a problem installing this driver
Multimedia Audio Controller

The name is already in use as either a service name or..."

I'd be very grateful for any assistance

My PC details are:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600) ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

System Model
ECS K7S5A 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

Processor
1.05 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board b 1.05 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ECS K7S5A 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Multimedia
MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port
Unimodem Half-Duplex Audio Device

Set a System Restore Point before installing just in case

Had a similar problem with this board, go here to ECS http://www.ecs.com.tw/ECSWeb/Downloa...uID=35&LanID=9

download and install the PCtel AMR/CNR Modem driver, it appears to be linked to the audio.

Hope this helps

bookworm · #**207** 08-06-2006, 11:03 AM

Quote:

Originally Posted by jbo

Hi I am having the same problem as everyone else, if you could please help.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800-MX SE Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1005.001 08/04/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
24.44 Gigabytes Hard Drive Free Space

SCSIVAX DVD/CD-ROM SCSI CdRom Device
SONY CD-RW CRX140E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JB-00CRA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E4129178, rev 17.07W17, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 24.44 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Login 6/08/2006 1:07:32 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9600 Family (Microsoft Corporation) [Display adapter]
RADEON 9600 SEC Family (Microsoft Corporation) [Display adapter]
Samsung SyncMaster 15GLe [Monitor] (13.2"vis, February 1996)
Bus Adapters Multimedia
VAX347S SCSI Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller ATI WDM Rage Theater Video (Microsoft Corporation)
ATI WDM Specialized MVD Codec (Microsoft Corporation)
Communications Other Devices

Motorola SURFboard SB5100 USB Cable Modem
primary Auto IP Address: 203.45.196.56 / 22
Gateway: 203.45.196.1
Dhcp Server: 172.18.17.80
Physical Address: 00:11:80:CF

4:A2
SiS 900-Based PCI Fast Ethernet Adapter
Physical Address: 00:13

4:62:97:0C

Networking Dns Servers: 61.9.211.33
61.9.134.49
61.9.194.49
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
ZoneAlarm Security Suite Antivirus Version 6.1.744.001
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 07/11/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
KB905915-IE6SP1-20051122.175908 on 1/04/2006 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/04/2006 (details...)
KB917734_WMP10 on 25/06/2006 (details...)
Windows Media Player
SP0
KB911564 on 1/04/2006 (details...)
Windows XP
SP2
KB811113[SP] on 2/04/2006 (details...)
SP3
KB873339 on 2/04/2006 (details...)
KB885250 on 2/04/2006 (details...)
KB885835 on 2/04/2006 (details...)
KB885836 on 2/04/2006 (details...)
KB886185 on 2/04/2006 (details...)
KB887472 on 2/04/2006 (details...)
KB887742 on 2/04/2006 (details...)
KB888113 on 2/04/2006 (details...)
KB888302 on 2/04/2006 (details...)
KB890046 on 2/04/2006 (details...)
KB890859 on 2/04/2006 (details...)
KB891781 on 2/04/2006 (details...)
KB893756 on 2/04/2006 (details...)
KB893803V2 on 1/04/2006 (details...)
KB896358 on 2/04/2006 (details...)
KB896422 on 2/04/2006 (details...)
KB896423 on 2/04/2006 (details...)
Windows XP
SP3 (continued)
KB896424 on 2/04/2006 (details...)
KB896428 on 2/04/2006 (details...)
KB898461 on 1/04/2006 (details...)
KB899587 on 2/04/2006 (details...)
KB899591 on 2/04/2006 (details...)
KB900725 on 2/04/2006 (details...)
KB901017 on 2/04/2006 (details...)
KB901214 on 2/04/2006 (details...)
KB902400 on 2/04/2006 (details...)
KB904706 on 2/04/2006 (details...)
KB905414 on 2/04/2006 (details...)
KB905749 on 2/04/2006 (details...)
KB905915 on 2/04/2006 (details...)
KB908519 on 2/04/2006 (details...)
KB908531 on 14/04/2006 (details...)
KB910437 on 2/04/2006 (details...)
KB911280 on 28/06/2006 (details...)
KB911562 on 14/04/2006 (details...)
KB911567 on 14/04/2006 (details...)
KB911927 on 2/04/2006 (details...)
KB912812 on 14/04/2006 (details...)
KB912919 on 2/04/2006 (details...)
KB913446 on 2/04/2006 (details...)
KB913580 on 11/05/2006 (details...)
KB914388 on 12/07/2006 (details...)
KB914389 on 25/06/2006 (details...)
KB916281 on 25/06/2006 (details...)
KB916595 on 12/07/2006 (details...)
KB917159 on 12/07/2006 (details...)
KB917344 on 25/06/2006 (details...)
KB917953 on 25/06/2006 (details...)
KB918439 on 25/06/2006 (details...)

Set a System Restore Point before installing just in case

Your audio is Realtek ALC655 go here to Realtek
http://www.realtek.com.tw/downloads/...&Software=True

download the (Excution file) Save to desktop, double click to install

The site can be slow

Hope this helps

Remnant · #**208** 08-09-2006, 12:21 PM

i have the same problem as everyone else. I download Belrac Advisor and heres the profile:

Code:

 Operating System 	  	System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) 	  	Gateway 2000 GT5012
System Serial Number: CCT5A 110 06092
Processor a 	  	Main Circuit Board b
2.80 gigahertz Intel Pentium D (2 installed)
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache 	  	Board: Intel Corporation D945GCZ AAC99321-502
Serial Number: AZCZ54205108
Bus Clock: 200 megahertz
BIOS: Intel Corp. NT94510J.15A.0052.2005.0915.1910 09/15/2005
Drives 	  	Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
46.40 Gigabytes Hard Drive Free Space

LITE-ON CD-ROM LTN-4891S
LITE-ON DVDRW SOHW-1633S [CD-ROM drive]
NERO IMAGEDRIVE2 SCSI CdRom Device [CD-ROM drive]
NERO IMAGEDRIVE2 SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3250823AS [Hard drive] (250.06 GB) -- drive 0 	  	1022 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0x021E8F14)
Slot 'J6H2' is Empty
Slot 'J6J1' has 512 MB (serial number 0x021E8E15)
Slot 'J6J2' is Empty
  	Local Drive Volumes
  	
		
c: (NTFS on drive 0) 	245.06 GB 	43.81 GB free
d: (FAT32 on drive 0) 	4.98 GB 	2.58 GB free
  	Network Drives
  	None detected
Users (mouse over user name for details) 	  	Printers
local user accounts	last logon
 Administrator 	10/16/2005 9:10:19 PM 	(admin)
 Guest 	4/19/2006 10:10:20 PM 	
 Owner 	8/9/2006 10:36:23 AM 	(admin)
local system accounts
 ASPNET 	never 	
 HelpAssistant 	never 	
 SUPPORT_388945a0 	never 	

DISABLED Marks a disabled account;   LOCKED OUT Marks a locked account
	  	
Adobe PDF Converter 	on My Documents\*.pdf
Canon S820 	on LPT1:
Microsoft Office Document Image Writer Driver 	on Microsoft Document Imaging Writer Port:
Controllers 	  	Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] 	  	RADEON X800 PRO Secondary [Display adapter]
RADEON X800 Series [Display adapter]
Gateway FPD1760 [Monitor] (17.1"vis, s/n A59 50E 07750, September 2005)
Bus Adapters 	  	Multimedia
NERO IMAGEDRIVE SCSI Controller
SCSI/RAID Host Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC 	  	ATI T200 Unified AVStream Driver
SigmaTel High Definition Audio CODEC
Communications 	  	Other Devices
SoftV92 Data Fax Modem with SmartCP

		
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
 primary  	Auto IP Address: 	192.168.1.100 / 24
	Gateway: 	192.168.1.1
	Dhcp Server: 	192.168.1.1
	Physical Address: 	00:13:20:B2:E2:30
 
Networking Dns Servers: 	68.87.73.242
68.87.71.226
	  	Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top] 	 
Norton AntiVirus Version 12.20
    Virus Definitions Version 8/2/2006 Rev 20
    Last Disk Scan on Wednesday, August 02, 2006 5:02:14 PM
    Realtime File Scanning On

please reply asap. and also, bookworm, what do you look for to find the audio? i want to know so i can help my friend's computer too

bookworm · #**209** 08-09-2006, 04:26 PM

Quote:

Originally Posted by Remnant

i have the same problem as everyone else. I download Belrac Advisor and heres the profile:

Code:

 Operating System 	  	System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) 	  	Gateway 2000 GT5012
System Serial Number: CCT5A 110 06092
Processor a 	  	Main Circuit Board b
2.80 gigahertz Intel Pentium D (2 installed)
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache 	  	Board: Intel Corporation D945GCZ AAC99321-502
Serial Number: AZCZ54205108
Bus Clock: 200 megahertz
BIOS: Intel Corp. NT94510J.15A.0052.2005.0915.1910 09/15/2005
Drives 	  	Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
46.40 Gigabytes Hard Drive Free Space

LITE-ON CD-ROM LTN-4891S
LITE-ON DVDRW SOHW-1633S [CD-ROM drive]
NERO IMAGEDRIVE2 SCSI CdRom Device [CD-ROM drive]
NERO IMAGEDRIVE2 SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]
XA4410M VCQ404H SCSI CdRom Device [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3250823AS [Hard drive] (250.06 GB) -- drive 0 	  	1022 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0x021E8F14)
Slot 'J6H2' is Empty
Slot 'J6J1' has 512 MB (serial number 0x021E8E15)
Slot 'J6J2' is Empty
  	Local Drive Volumes
  	
		
c: (NTFS on drive 0) 	245.06 GB 	43.81 GB free
d: (FAT32 on drive 0) 	4.98 GB 	2.58 GB free
  	Network Drives
  	None detected
Users (mouse over user name for details) 	  	Printers
local user accounts	last logon
 Administrator 	10/16/2005 9:10:19 PM 	(admin)
 Guest 	4/19/2006 10:10:20 PM 	
 Owner 	8/9/2006 10:36:23 AM 	(admin)
local system accounts
 ASPNET 	never 	
 HelpAssistant 	never 	
 SUPPORT_388945a0 	never 	

DISABLED Marks a disabled account;   LOCKED OUT Marks a locked account
	  	
Adobe PDF Converter 	on My Documents\*.pdf
Canon S820 	on LPT1:
Microsoft Office Document Image Writer Driver 	on Microsoft Document Imaging Writer Port:
Controllers 	  	Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] 	  	RADEON X800 PRO Secondary [Display adapter]
RADEON X800 Series [Display adapter]
Gateway FPD1760 [Monitor] (17.1"vis, s/n A59 50E 07750, September 2005)
Bus Adapters 	  	Multimedia
NERO IMAGEDRIVE SCSI Controller
SCSI/RAID Host Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC 	  	ATI T200 Unified AVStream Driver
SigmaTel High Definition Audio CODEC
Communications 	  	Other Devices
SoftV92 Data Fax Modem with SmartCP

		
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
 primary  	Auto IP Address: 	192.168.1.100 / 24
	Gateway: 	192.168.1.1
	Dhcp Server: 	192.168.1.1
	Physical Address: 	00:13:20:B2:E2:30
 
Networking Dns Servers: 	68.87.73.242
68.87.71.226
	  	Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top] 	 
Norton AntiVirus Version 12.20
    Virus Definitions Version 8/2/2006 Rev 20
    Last Disk Scan on Wednesday, August 02, 2006 5:02:14 PM
    Realtime File Scanning On

please reply asap. and also, bookworm, what do you look for to find the audio? i want to know so i can help my friend's computer too

Set a System restore Point before installing just in case

This is the make and model Gateway 2000 GT5012

searching Model GT / then GT Series / then 5012 leads to driver http://support.gateway.com/support/d...=pn&param=5394

On Intel this is the motherboard D945GCZ
Going to intel and inputing the motherboard leads to here
http://downloadfinder.intel.com/scri...4&submit=Go%21

They both offer the SigmaTEL audio driver, which when you look at this
SigmaTel High Definition Audio CODEC
you know you have the right one.It really is just a case of hunting the sites.

Hope this helps

helpmeplz · #**210** 08-11-2006, 09:10 PM

hey my name is ryan and im only 14 years old, and im trying to fix the computer my self, i have the same problem NO SOUND , i try to installl sound max but it says no driver found , im not that good in computers i just wanna fix it. i downloaded belarc and well this is wat is says.\

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D865GLC AAC27499-405
Serial Number: ABLC34314802
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0071.P22.0411242209 11/24/2004
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
31.79 Gigabytes Hard Drive Free Space

DVD-ROM 16X [CD-ROM drive]
SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120026A [Hard drive] (120.03 GB) -- drive 0, s/n 5JS3HTV0, rev 8.54, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Slot 'J6H1' has 256 MB
Slot 'J6H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 31.79 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
hammad 8/11/2006 8:00:19 PM (admin)
rayan 8/11/2006 8:57:34 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor (2x)
HP M700 [Monitor] (15.7"vis, s/n TW92305987, June 1999)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Communications Other Devices
Standard 300 bps Modem

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.0.103 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0C:F1:8B:B1:B1

Networking Dns Server: 192.168.0.1
Asus Video3D Device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

plz help me! i cnat stand this anymore!! i hope u do barbara!

email me on wo_x_2@hotmail.com plz, it would be much faster if u cant just reply here! ( i checked device manager and there is this question mark next to multimedia controller )
thx a lot