NO Sound problem

[Abrum]

Ok i recently reformated my computer due to my motherboard frying and i had to get a new one... i got a MSI VIA P4M800 + VT8237R Chipset based mother board i guess....

I have installed all know driver i can find i think, IM 100% sure my volume is not muted and that my speakers work. I have been looking for a way to fix this but so far i have failed.... I just installed the most recent Realtek driver and still no luck >.>

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model
MICRO-STAR INTERNATIONAL CO., LTD MS-7104 20A
Enclosure Type: Desktop

Processor
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7104 20A
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/22/2006

Drives
40.00 Gigabytes Usable Hard Drive Capacity
6.34 Gigabytes Hard Drive Free Space

CD-ROM Drive
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAGQMCD, rev 3.15, SMART Status: Healthy

Memory Modules
704 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 512 MB

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller

Display
VIA/S3G UniChrome Pro IGP [Display adapter]
hp vx74 [Monitor] (15.7"vis, s/n CNN43826GC, September 2004)

Bus Adapters
VIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia
Realtek AC'97 Audio for VIA (R) Audio Controller

[Alex G]

Hello,
I have the same problem. I have a gateway mx6445, dont have sound. I couldnt download the file becouse the gateway sound link is broken.
Anyone got the file? And could send to me?
Thanks
Alex G
alehage@yahoo.com.br

Originally Posted by bookworm

Set a System restore Point before installing just in case

Go back to Gateway http://support.gateway.com/support/d...s=Windows%20XP

the Modem is not showing as installed, install the Modem driver then the sound driver

Hope this helps

[bookworm]

Originally Posted by Alex G

Hello,
I have the same problem. I have a gateway mx6445, dont have sound. I couldnt download the file becouse the gateway sound link is broken.
Anyone got the file? And could send to me?
Thanks
Alex G
alehage@yahoo.com.br

Try this link http://support.gateway.com/support/d...&param=1009110

Hope this helps

[Alex G]

Originally Posted by bookworm

Try this link http://support.gateway.com/support/d...&param=1009110

Hope this helps

Thank You, bookworm...
But it is the same link i said is broken... The final link that would give the file to me doesnt work... My last hope is that someone might have the file in order to send me...
Thanks for Help

[stefan_B]

hey i just formated my hard drive and installed Windows XP Home edition, and im having the same no sound problem as many others. In the control panel under Sounds and Devices it said no device available and i also couldnt get into the volume control panel, but then i downloaded a driver (Creative SB Live!) - this didnt do anything except make the computer say that i have an audio device available, so im assuming i downloaded the wrong driver. Anywho here are my specs, any help is greatly appreciated.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V8X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X ACPI BIOS Revision 1014 04/21/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
35.41 Gigabytes Hard Drive Free Space

LITE-ON LTR-52246S [CD-ROM drive]
PIONEER DVD-RW DVR-107D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FB6X6R1, rev 3.60, SMART Status: Healthy
WDC WD2000JB-16FUA0 [Hard drive] (200.05 GB) -- drive 1, s/n WD-WMAEP2920367, rev 15.05R15, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' is Empty
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 35.41 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Stefan 10/5/2006 1:57:20 AM (admin)
local system accounts
Administrator 10/4/2006 9:26:49 PM (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Bridge Information 15.7 [Monitor] (15.7"vis, February 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x) Creative Game Port
Creative SB Live! series
Communications Other Devices
SoftV92 Data Fax Modem


Ethernet Controller
SMC EZ Connect USB/Ethernet Series Converter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:04:E2:08:A0:63

Networking Dns Server: 192.168.1.254
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (3x)

EDIT:

I think i may have found the driver (ALC650) but im not sure how to update or install it.

[bookworm]

Originally Posted by stefan_B

hey i just formated my hard drive and installed Windows XP Home edition, and im having the same no sound problem as many others. In the control panel under Sounds and Devices it said no device available and i also couldnt get into the volume control panel, but then i downloaded a driver (Creative SB Live!) - this didnt do anything except make the computer say that i have an audio device available, so im assuming i downloaded the wrong driver. Anywho here are my specs, any help is greatly appreciated.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V8X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X ACPI BIOS Revision 1014 04/21/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
35.41 Gigabytes Hard Drive Free Space

LITE-ON LTR-52246S [CD-ROM drive]
PIONEER DVD-RW DVR-107D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FB6X6R1, rev 3.60, SMART Status: Healthy
WDC WD2000JB-16FUA0 [Hard drive] (200.05 GB) -- drive 1, s/n WD-WMAEP2920367, rev 15.05R15, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR 1' has 512 MB
Slot 'DDR 2' is Empty
Slot 'DDR 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 35.41 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Stefan 10/5/2006 1:57:20 AM (admin)
local system accounts
Administrator 10/4/2006 9:26:49 PM (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Bridge Information 15.7 [Monitor] (15.7"vis, February 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x) Creative Game Port
Creative SB Live! series
Communications Other Devices
SoftV92 Data Fax Modem


Ethernet Controller
SMC EZ Connect USB/Ethernet Series Converter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:04:E2:08:A0:63

Networking Dns Server: 192.168.1.254
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (3x)

EDIT:

I think i may have found the driver (ALC650) but im not sure how to update or install it.

Set a System Restore Point before installing just in case

The audio is Realtek Avance ALC650, go here to Realtek http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Excution file) save to desktop, double click to install

The site is slow

Hope this helps

[stefan_B]

hey thanks for the help bookworm, unfortuntely im still encountering the sound problem. I installed the realtek AC'97 Audio Codec (that is for my Realtek Avance ALC650, right?), then i went back to the device manager and my Multimedia Audio Controller still wont recognise the codec - like when i press update and link it to the AC'97 folder it says "cannot install, windows cannot find the necessary software". Once again, any help is greatly appreciated!

[bookworm]

Originally Posted by stefan_B

hey thanks for the help bookworm, unfortuntely im still encountering the sound problem. I installed the realtek AC'97 Audio Codec (that is for my Realtek Avance ALC650, right?), then i went back to the device manager and my Multimedia Audio Controller still wont recognise the codec - like when i press update and link it to the AC'97 folder it says "cannot install, windows cannot find the necessary software". Once again, any help is greatly appreciated!

Where are your radio jacks, at the top of the tower near mouse and keyboard or lower down the tower in an exspansion slot

Cheers

[stefan_B]

hmm there is 4 down the bottom colours (black, green, pick, blue, orange) and then there are another series above them, slightly larger as well, colours are pink, green, blue.

all are below the mouse and keyboard slots though

EDIT:

ill try be more specific:

the four smaller ones are located near the bottom of the tower below the port (thingy) for the monitor, the three main ones are located above the monitor port, kinda like in the middle of the tower, above them are some usb ports and then some expansion shots (i think) and then the mouse and keyboard ports.

EDIT 2:

I think i may have a sound card, a Creative SBLive! Gameport, as thats what comes up in the Belarc Report and when i go to the Sound, Video and Gameport thing in the device manger.

[bookworm]

Originally Posted by stefan_B

hmm there is 4 down the bottom colours (black, green, pick, blue, orange) and then there are another series above them, slightly larger as well, colours are pink, green, blue.

all are below the mouse and keyboard slots though

EDIT:

ill try be more specific:

the four smaller ones are located near the bottom of the tower below the port (thingy) for the monitor, the three main ones are located above the monitor port, kinda like in the middle of the tower, above them are some usb ports and then some expansion shots (i think) and then the mouse and keyboard ports.

EDIT 2:

I think i may have a sound card, a Creative SBLive! Gameport, as thats what comes up in the Belarc Report and when i go to the Sound, Video and Gameport thing in the device manger.

You do have a sound card, and that is the Sound Blaster, try useing them instead of the 3 higher ones, they are the default, Onboard sound must be Disabled in the BIOS and will not work

Cheers

[stefan_B]

yeah that sounds about right, good thinking! but still it says no audio device and i cannot access the volume controls. Should I install a Sound Blaster driver or look to activate the onboard sound via the BIOS.

[bookworm]

Originally Posted by stefan_B

yeah that sounds about right, good thinking! but still it says no audio device and i cannot access the volume controls. Should I install a Sound Blaster driver or look to activate the onboard sound via the BIOS.

It's 2.15am here in the UK, work today, I'll get back, but try this, in Device Manager, right click the Sound Blaster and select Update,

Cheers

[stefan_B]

no problem, thanks for all the help anyway.

[*UnaSSailAble*]

Hey!! I've got Gateway mx6445 and i have problems with sound. I' ve downlowded a driver from support.gateway.com but after i click ok, when i install it, there is nothing shown on my desktop for some minute and then it says FAILURE. Can someone help me???

[bookworm]

Originally Posted by stefan_B

no problem, thanks for all the help anyway.

have a look at this
Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected.Typically the problem will be that something like "modem line 0 playback" might have been substituted for the proper audio device.

Check from the dropdown arrow, do you have Realtek AC'97 and/or Sound Blaster, if you have Sound Blaster click to choose and see if sound works

Cheers