NO Sound problem

kostakio · #31 10-22-2005, 09:23 AM

Just so I don't have to keep checking back, is there any way that someone can e-mail me if they have posted a reply in order to alert me? My e-mail address is teamconstantine@yahoo.com.

Thanks a lot, guys.

bookworm · #32 10-22-2005, 12:55 PM

Quote:

Originally Posted by kostakio

I think my problem is due to some type of virus. Can anyone confirm this?

Check Device manager to see if you have a problem with the sound device, go to My Computer > right click > select Properties > in System Properties box select Hardware Tab > expand Sound, video and game controllers > are any Yellow ? or ! marks shown.

if you know the make and model of your computer post back with details, if not download Belarc Advisor ( free programe ) http://www.belarc.com/free_download.html
and post back the specs on your computer.

Hope this helps

kostakio · #33 10-22-2005, 01:33 PM

Thanks for replying. I REALLY appreciate it.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation DIM4400
System Service Tag: 89B9D11 (support for this PC)
Chassis Serial Number: 89B9D11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
1.70 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845PT AAA67829-304
Serial Number: MY00K9971934121G0L7A
Bus Clock: 100 megahertz
BIOS: Intel Corp. A04 02/12/2002
Drives Memory Modules c,d
20.54 Gigabytes Usable Hard Drive Capacity
12.56 Gigabytes Hard Drive Free Space

_NEC NR-7900A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L020J1 [Hard drive] (20.55 GB) -- drive 0, s/n 361206127712, rev A93.0500, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J5G3' is Empty
Slot 'J5G1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.54 GB 12.56 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
CAROLINA 10/21/2005 6:07:27 PM (admin)
CONSTANTINE 10/22/2005 9:24:43 AM (admin)
LORETO 10/16/2005 5:39:10 PM (admin)
MARIA 10/20/2005 8:07:59 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP 2500C Series on LPT1:
Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation) [Display adapter]
Princeton LCD19D [Monitor] (19.1"vis, s/n WCCF0800046, February 2005)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Creative SB Audigy 2 (WDM)
Communications Other Devices
SoftV90 Data Fax Modem

1394 Net Adapter
CNet PRO200WL PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.164 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:08:A1:13:66

1

Networking Dns Servers: 167.206.3.154
167.206.3.220
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Microsoft USB IntelliMouse Explorer 3.0
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP0
passed verification KB834707-IE6-20040929.115007 on 7/17/2005 (details...)
Internet Explorer
no verification data SP2 (SP2)
Windows XP
SP2
no verification data KB811113[SP] on 7/19/2005 (details...)
SP3
passed verification KB873333 on 7/20/2005 (details...)
passed verification KB873339 on 7/20/2005 (details...)
passed verification KB883939 on 7/20/2005 (details...)
passed verification KB885250 on 7/20/2005 (details...)
passed verification KB885835 on 7/20/2005 (details...)
passed verification KB885836 on 7/20/2005 (details...)
passed verification KB886185 on 7/20/2005 (details...)
passed verification KB887472 on 7/20/2005 (details...)
passed verification KB887742 on 7/20/2005 (details...)
passed verification KB888113 on 7/20/2005 (details...)
passed verification KB888302 on 7/20/2005 (details...)
passed verification KB890046 on 7/20/2005 (details...)
passed verification KB890175 on 7/20/2005 (details...)
passed verification KB890859 on 7/20/2005 (details...)
passed verification KB891781 on 7/20/2005 (details...)
passed verification KB893066 on 7/20/2005 (details...)

Windows XP
SP3 (continued)
passed verification KB893086 on 7/20/2005 (details...)
passed verification KB893756 on 8/12/2005 (details...)
passed verification KB893803V2 on 7/20/2005 (details...)
passed verification KB894391 on 8/12/2005 (details...)
passed verification KB896358 on 7/20/2005 (details...)
passed verification KB896422 on 7/20/2005 (details...)
passed verification KB896423 on 8/12/2005 (details...)
passed verification KB896428 on 7/20/2005 (details...)
passed verification KB896688 on 10/16/2005 (details...)
passed verification KB896727 on 8/12/2005 (details...)
passed verification KB898461 on 7/20/2005 (details...)
passed verification KB899587 on 8/12/2005 (details...)
passed verification KB899588 on 8/12/2005 (details...)
passed verification KB899589 on 10/16/2005 (details...)
passed verification KB899591 on 8/12/2005 (details...)
passed verification KB900725 on 10/16/2005 (details...)
passed verification KB901017 on 10/16/2005 (details...)
passed verification KB901214 on 7/20/2005 (details...)
passed verification KB902400 on 10/16/2005 (details...)
no verification data KB903235 on 7/20/2005 (details...)
passed verification KB904706 on 10/16/2005 (details...)
passed verification KB905414 on 10/16/2005 (details...)
passed verification KB905749 on 10/16/2005 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 10/11/2005 Microsoft Security Bulletin Summary)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor a516eb37
Microsoft - Internet Explorer 55274-005-9840124-22412 (Key: PH8D6-DF66C-3HVMJ-B78J4-HF4WM)
Microsoft - WebFldrs XP 12345-111-1111111-43729
Microsoft - Windows XP Professional 55274-005-9840124-22412 (Key: PH8D6-DF66C-3HVMJ-B78J4-HF4WM)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.0.0 *
Adobe Reader Version 7.0.2.2005060200 *
Apple Computer, Inc. - iTunes Version 4.9.0.17 *
Apple Computer, Inc. - QuickTime QuickTime 6.4 *
Apple Computer, Inc. - QuickTime QuickTime 6.5.2 *
Belarc, Inc. - Advisor Version 7.0t *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Creative Audio Console Version 1.0.1.0 *
Creative Diagnostics 3 Version 3.10.8.0 *
Creative Graphic Equalizer Version 1.0.0.0 *
Creative Labs Inc. - Speaker Calibrator Application Version 1.00.03.0001-1.00.0130 *
Creative MediaSource Go! Version 2.0.0.0 *
Creative MediaSource Version 1.0.0.0 *
Creative Product Registration Version 2.3.11.0 *
Creative Service for CDROM Access Version 1.0.0.0 *
Creative Smart Recorder Version 1.0.0.12 *
Creative Sound Blaster Drive Detector Version 1.0.0.0 *
Creative Speaker Settings Version 2.0.0.0 *
Creative Surround Mixer Version 3.0.0.0 *
Creative System Information Version 1, 0, 24, 0 *
Creative Technology Ltd - Audio Converter Version 1.0.0.0 *
Creative Technology Ltd - CMSDVDA Version 1.5.17.0 *
Creative Technology Ltd - CTDVDDET Version 1.0.3.0 *
Creative Technology Ltd - EAX Console Application Version 2.0.0.0 *
Creative Technology Ltd - MDCenter Application Version 1.50.00 *
Creative Technology Ltd. - CTChkGph Version 1, 0, 0, 1 *
Creative Techology, Ltd. - SFBM Application Version 2.00.01.0 *
Creative Updreg Version 1.0.2 * Creative Volume Control Version 1.0.0.0 *
Creative WaveStudio Version 5.00.00.0 *
Inno Setup Version 51.41.0.0 *
iPod Universal Updater Version 4.3 *
Lavasoft Ad-Aware SE SE 106 *
LimeWire Version 1, 0, 0, 2 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
Mozilla - Firefox Version 1.7.12: 2005091517 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3292 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1235 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2639 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 4, 0, 3 *
Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 3 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 4 Version 5.0.40.5 *
Yahoo! Inc. - YShortcut Application Version 1, 0, 0, 1 *
Yahoo! Messenger Version 6,0,0,1922 *

kostakio · #34 10-22-2005, 01:36 PM

As you can see, I have Limewire, a Peer2Peer file sharing software, so I think I must've downloaded some corrupt file. I deleted all recently download files in an attempt to rectify the problem but still nothing. This is NOT the first time I've had this problem. The other times I had to have my father-in-law come and delete the whole computer (can't remember what this whole process is called) - you would think I have learned my lesson. I'm hoping that it doesn't come down to this because it's a pain in the neck... for him.

Also, is there any way I can identify exactly what the culprit for this problem is and where it exists so that I can deal with it if it happens again?

bookworm · #35 10-22-2005, 05:00 PM

Quote:

Originally Posted by kostakio

As you can see, I have Limewire, a Peer2Peer file sharing software, so I think I must've downloaded some corrupt file. I deleted all recently download files in an attempt to rectify the problem but still nothing. This is NOT the first time I've had this problem. The other times I had to have my father-in-law come and delete the whole computer (can't remember what this whole process is called) - you would think I have learned my lesson. I'm hoping that it doesn't come down to this because it's a pain in the neck... for him.

Also, is there any way I can identify exactly what the culprit for this problem is and where it exists so that I can deal with it if it happens again?

Before installing Create a System Restore Point just in case

Your sound driver is a Creative SB Audigy 2 (WDM) get it here http://drivers.soft32.com/driver/dow..._HD-22639.html

If you need to go to Dell for support, have sent a PM with the details to access your drivers.

May I also suggest a little more security, I don't see an antivirus among your specs, if so get AVD7 ( free ) http://free.grisoft.com/doc/2/lng/us/tpl/v5

SpyBot Search&Destroy http://www.safer-networking.org/en/index.html

Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html

http://www.simtel.net/product.downlo...s.php?id=53687 Firewall

Hope this helps

kostakio · #36 10-22-2005, 05:36 PM

Quote:

Originally Posted by bookworm

Before installing Create a System Restore Point just in case

Your sound driver is a Creative SB Audigy 2 (WDM) get it here http://drivers.soft32.com/driver/dow..._HD-22639.html

If you need to go to Dell for support, have sent a PM with the details to access your drivers.

May I also suggest a little more security, I don't see an antivirus among your specs, if so get AVD7 ( free ) http://free.grisoft.com/doc/2/lng/us/tpl/v5

SpyBot Search&Destroy http://www.safer-networking.org/en/index.html

Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html

http://www.simtel.net/product.downlo...s.php?id=53687 Firewall

Hope this helps

Thanks for your help, but unfortunately, the driver download link is not working. I did, however, download the AVG virus scanner. I already have Spybot. Thanks. I don't know what else to do.

bookworm · #37 10-22-2005, 09:04 PM

Quote:

Originally Posted by kostakio

Thanks for your help, but unfortunately, the driver download link is not working. I did, however, download the AVG virus scanner. I already have Spybot. Thanks. I don't know what else to do.

Try this link http://drivers.softpedia.com/progDow...nload-494.html read the help notes if it does not start the download.

Hope this helps

bookworm · #38 10-22-2005, 10:03 PM

Quote:

Originally Posted by bookworm

Try this link http://drivers.softpedia.com/progDow...nload-494.html read the help notes if it does not start the download.

Hope this helps

Go here and download the chipset driver, install and then install the sound driver again http://support.euro.dell.com/support...f ileid=35409

Don't forget create a System Restore Point just in case

Hope this helps

alis · #39 10-25-2005, 06:45 AM

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 061 PS400AA-ABU m1261.uk 03y0114RE101PUFFM00
System Serial Number: CZB50518T5 GB510
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Puffer 1.xx
Serial Number: X312345678
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.15 01/14/2005
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
317.13 Gigabytes Hard Drive Free Space

HP DVD Writer 640b [CD-ROM drive]
SAMSUNG DVD-ROM SD-616E [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
Maxtor 6 Y160P0 USB Device [Hard drive] (160.04 GB) -- drive 1
ST3160023AS [Hard drive] (160.04 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 157.91 GB free
d: (NTFS on drive 1) 160.04 GB 159.22 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Pretty 10/25/2005 12:24:35 PM (admin)
local system accounts
Administrator never (admin)
Basil never (admin)
Gracy never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C None detected
Communications Other Devices

1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 82.6.53.206 / 24
Gateway: 82.6.53.254
Dhcp Server: 80.3.0.21
Physical Address: 00:11

8:6A:11:B4

Networking Dns Servers: 194.168.8.100
194.168.4.100
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device (5x)
Microsoft eHome Infrared Transceiver
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft eHome Remote Control Keyboard keys
HID-compliant mouse
eHome Infrared Receiver
USB Composite Device (2x)
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885250 - Critical (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888113 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893066 - Critical (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896422 - Critical (details...)
Q896423 - Moderate (details...)
Q896428 - Moderate (details...)
Q896688 - Critical (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Low (details...)
Q905749 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
No details available

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 10/11/2005 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 7d6fa33a
Microsoft - Internet Explorer 55274-647-6788535-23379 (Key: TY828-YMBXY-HB8XT-28C3C-YWXV4)
Microsoft - WebFldrs XP 12345-111-1111111-56258
Microsoft - Windows XP Professional 55274-647-6788535-23379 (Key: TY828-YMBXY-HB8XT-28C3C-YWXV4)

Software Versions (mouse over * for details, click * for location) [Back to Top]
Belarc, Inc. - Advisor Version 7.0t *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Windows Installer - Unicode Version 3.0.3790.2180 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Realtek Semiconductor Corp. - RtlRack Application Version 1.10.0.0 *

my computer now has xp professional
n i still dont have sound ..........when i downloaded realtek

alis · #40 10-25-2005, 06:51 AM

ive got no idea which folder i have to unzip

can u help me plz

bookworm · #41 10-25-2005, 05:44 PM

Quote:

Originally Posted by alis

ive got no idea which folder i have to unzip

can u help me plz

For future reference here are the specifications of your comp http://h10025.www1.hp.com/ewfrf/wc/g...7&locale=en_US

If you alrady know parts of what I say, sorry just want to be clear

CREATE A SYSTEM RESTORE POINT BEFORE YOU INSTALL EACH OF THESE DRIVERS JUST IN CASE

Then create a folder in My Documents and name it Downloads, so you know where your drivers are.

Go here http://downloadfinder.intel.com/scri...4&submit=Go%21

Download No: 3 INFINST_AUTOL>EXE and save to disc, Browse to your Download folder and save it there. Make a note of the file, go to Download folder and double click the file, it will install itself, Then RESTART the computer.This file needs to be installed before any other drivers.

Next go here http://www.realtek.com.tw/downloads/...&Software=True

your Audio driver is a Realtek ALC650,choose your OS it is second on list and then choose from one of the 3 mirror sites, download and again save to your download folder, the file is VXD_A378.EXE double click to install, it will install itself, then RESTART your computer.

Hope this helps

Ikuy · #42 10-31-2005, 03:27 PM

Again, I have this same problem.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6540
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/16/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
52.41 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 3JVA1YSE, rev 3.06, SMART Status: Healthy 192 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 52.41 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Default 10/31/2005 12:04:43 PM (admin)
Ikuy 10/31/2005 12:16:56 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Talwraith 10/31/2005 2:09:39 AM (admin)

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Unimodem Full-Duplex Audio Device
Communications Other Devices
HSP56 MR #3 [Modem]

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:76:7D:29:C9

Networking Dns Servers: 192.168.0.1
204.17.177.10
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.06
Virus Definitions Version 10/25/2005 Rev 7
Last Disk Scan on Monday, October 17, 2005 8:13:16 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
no verification data S867460 on 10/27/2005 (details...)
no verification data M886903 on 10/27/2005 (details...)
DataAccess
no verification data Q832483 on 6/28/2004 (details...)
no verification data KB870669 (details...)
DirectX
passed verification DX819696 (details...)
DX9
SP1:
passed verification KB839643-DIRECTX9 on 6/29/2004 (details...)
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player
passed verification WM817787 (details...)
passed verification Q828026 (details...)
SP0
passed verification Q828026 on 5/31/2004 (details...)
Windows XP
SP3
passed verification KB834707 on 1/14/2005 (details...)
passed verification KB867282 on 2/17/2005 (details...)
passed verification KB873333 on 2/17/2005 (details...)
passed verification KB873339 on 1/14/2005 (details...)
passed verification KB883939 on 6/19/2005 (details...)
passed verification KB885250 on 2/17/2005 (details...)
passed verification KB885835 on 1/14/2005 (details...)
passed verification KB885836 on 1/14/2005 (details...)
passed verification KB886185 on 1/14/2005 (details...)
passed verification KB887472 on 2/17/2005 (details...)
passed verification KB887742 on 2/24/2005 (details...)
passed verification KB888113 on 2/17/2005 (details...)
passed verification KB888302 on 2/17/2005 (details...)

Windows XP
SP3 (continued)
passed verification KB890046 on 6/19/2005 (details...)
passed verification KB890047 on 2/17/2005 (details...)
passed verification KB890175 on 1/14/2005 (details...)
passed verification KB890859 on 4/15/2005 (details...)
passed verification KB890923 on 4/15/2005 (details...)
passed verification KB891781 on 2/17/2005 (details...)
passed verification KB893066 on 4/15/2005 (details...)
passed verification KB893086 on 4/15/2005 (details...)
passed verification KB893756 on 8/12/2005 (details...)
passed verification KB893803 on 4/15/2005 (details...)
passed verification KB893803V2 on 5/23/2005 (details...)
passed verification KB894391 on 8/12/2005 (details...)
passed verification KB896358 on 6/19/2005 (details...)
passed verification KB896422 on 6/19/2005 (details...)
passed verification KB896423 on 8/12/2005 (details...)
passed verification KB896428 on 6/19/2005 (details...)
passed verification KB896688 on 10/27/2005 (details...)
passed verification KB896727 on 8/12/2005 (details...)
passed verification KB898461 on 7/8/2005 (details...)
passed verification KB899587 on 8/12/2005 (details...)
passed verification KB899588 on 8/12/2005 (details...)
passed verification KB899591 on 8/12/2005 (details...)
passed verification KB900725 on 10/27/2005 (details...)
passed verification KB901017 on 10/27/2005 (details...)
passed verification KB901214 on 7/14/2005 (details...)
passed verification KB902400 on 10/27/2005 (details...)
no verification data KB903235 on 7/23/2005 (details...)
passed verification KB904706 on 10/27/2005 (details...)
passed verification KB905414 on 10/27/2005 (details...)
passed verification KB905749 on 10/27/2005 (details...)

I'm completely new here, and I have no idea what I'm doing, but I'd be really, really grateful if anyone could help me out.

bookworm · #43 10-31-2005, 06:38 PM

Quote:

Originally Posted by Ikuy

Again, I have this same problem.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6540
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/16/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
52.41 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 3JVA1YSE, rev 3.06, SMART Status: Healthy 192 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 52.41 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Default 10/31/2005 12:04:43 PM (admin)
Ikuy 10/31/2005 12:16:56 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Talwraith 10/31/2005 2:09:39 AM (admin)

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Unimodem Full-Duplex Audio Device
Communications Other Devices
HSP56 MR #3 [Modem]

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:76:7D:29:C9

Networking Dns Servers: 192.168.0.1
204.17.177.10
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.06
Virus Definitions Version 10/25/2005 Rev 7
Last Disk Scan on Monday, October 17, 2005 8:13:16 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
no verification data S867460 on 10/27/2005 (details...)
no verification data M886903 on 10/27/2005 (details...)
DataAccess
no verification data Q832483 on 6/28/2004 (details...)
no verification data KB870669 (details...)
DirectX
passed verification DX819696 (details...)
DX9
SP1:
passed verification KB839643-DIRECTX9 on 6/29/2004 (details...)
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player
passed verification WM817787 (details...)
passed verification Q828026 (details...)
SP0
passed verification Q828026 on 5/31/2004 (details...)
Windows XP
SP3
passed verification KB834707 on 1/14/2005 (details...)
passed verification KB867282 on 2/17/2005 (details...)
passed verification KB873333 on 2/17/2005 (details...)
passed verification KB873339 on 1/14/2005 (details...)
passed verification KB883939 on 6/19/2005 (details...)
passed verification KB885250 on 2/17/2005 (details...)
passed verification KB885835 on 1/14/2005 (details...)
passed verification KB885836 on 1/14/2005 (details...)
passed verification KB886185 on 1/14/2005 (details...)
passed verification KB887472 on 2/17/2005 (details...)
passed verification KB887742 on 2/24/2005 (details...)
passed verification KB888113 on 2/17/2005 (details...)
passed verification KB888302 on 2/17/2005 (details...)

Windows XP
SP3 (continued)
passed verification KB890046 on 6/19/2005 (details...)
passed verification KB890047 on 2/17/2005 (details...)
passed verification KB890175 on 1/14/2005 (details...)
passed verification KB890859 on 4/15/2005 (details...)
passed verification KB890923 on 4/15/2005 (details...)
passed verification KB891781 on 2/17/2005 (details...)
passed verification KB893066 on 4/15/2005 (details...)
passed verification KB893086 on 4/15/2005 (details...)
passed verification KB893756 on 8/12/2005 (details...)
passed verification KB893803 on 4/15/2005 (details...)
passed verification KB893803V2 on 5/23/2005 (details...)
passed verification KB894391 on 8/12/2005 (details...)
passed verification KB896358 on 6/19/2005 (details...)
passed verification KB896422 on 6/19/2005 (details...)
passed verification KB896423 on 8/12/2005 (details...)
passed verification KB896428 on 6/19/2005 (details...)
passed verification KB896688 on 10/27/2005 (details...)
passed verification KB896727 on 8/12/2005 (details...)
passed verification KB898461 on 7/8/2005 (details...)
passed verification KB899587 on 8/12/2005 (details...)
passed verification KB899588 on 8/12/2005 (details...)
passed verification KB899591 on 8/12/2005 (details...)
passed verification KB900725 on 10/27/2005 (details...)
passed verification KB901017 on 10/27/2005 (details...)
passed verification KB901214 on 7/14/2005 (details...)
passed verification KB902400 on 10/27/2005 (details...)
no verification data KB903235 on 7/23/2005 (details...)
passed verification KB904706 on 10/27/2005 (details...)
passed verification KB905414 on 10/27/2005 (details...)
passed verification KB905749 on 10/27/2005 (details...)

I'm completely new here, and I have no idea what I'm doing, but I'd be really, really grateful if anyone could help me out.

Go here http://www.msi.com.tw/program/suppor...UID=501&kind=1
scroll down to the Realtek ALC Series AC'97 Audio Driver and download the Win9x/ME/2000/XP version. Save it to disc, somewhere you can find easily, and make a note of it's name, then go to the file and double click to install.

Set a System Restore Point before installing just in case.

Hope this helps

Ikuy · #44 11-01-2005, 11:21 AM

Quote:

Originally Posted by bookworm

Go here http://www.msi.com.tw/program/suppor...UID=501&kind=1
scroll down to the Realtek ALC Series AC'97 Audio Driver and download the Win9x/ME/2000/XP version. Save it to disc, somewhere you can find easily, and make a note of it's name, then go to the file and double click to install.

Set a System Restore Point before installing just in case.

Hope this helps

Thank you so much for replying so quickly!! But, um, I've still got problems...
I downloaded the file, but when I try to double click it or extract files, it says "The Compressed (zipped) Folder is invalid or corrupted." Did I do something wrong? x.x

bookworm · #45 11-01-2005, 02:21 PM

Quote:

Originally Posted by Ikuy

Thank you so much for replying so quickly!! But, um, I've still got problems...
I downloaded the file, but when I try to double click it or extract files, it says "The Compressed (zipped) Folder is invalid or corrupted." Did I do something wrong? x.x

go here this is the driver from realtek http://www.realtek.com.tw/downloads/...&Software=True
this is an exe file not a zip, just double click it will instakk itself.

Don't forget the Restore point before installation

hope this helps