NO Sound problem

[bookworm]

Originally Posted by I need help!121

Installed Hotfixes
Software Licenses
Software Versions
System Security Status CIS Benchmark Score
3.13 of 10
Computer Name: User-1e8d21ce2f (in WORKGROUP)
Advisor Version: 7.2a
Windows Logon: User
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P5S800-VM Rev 1.xx
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 1005.004 11/19/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
41.04 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD800JB-00FMA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ97070513, rev 13.03G13, SMART Status: Healthy 480 Megabytes Installed Memory
Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 31.45 GB 19.01 GB free
d: (NTFS on drive 0) 48.56 GB 22.03 GB free
Network Drives
None detected
Users Printers

Marks a disabled account; Marks a locked account HP LaserJet 1018 on USB002
Lexmark 6200 Series on USB001
Lexmark Print-2-Fax Printer on LexmarkFax
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller SiS 661FX [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Logitech Microphone (Messenger)
Communications Other Devices
Realtek RTL8139 Family PCI Fast Ethernet NIC #2
primary Auto IP Address: 72.140.213.106 / 25
Gateway: 72.140.213.1
Dhcp Server: 72.140.213.129
Physical Address: 00:118:27:B2:F2
Networking Dns Server: 64.71.255.198
Logitech QuickCam Messenger
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Logitech USB Camera (Messenger)
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.20
Virus Definitions Version 1/4/2007 Rev 19
Last Disk Scan on Saturday, October 07, 2006 12:29:40 AM
Realtime File Scanning On
Missing Microsoft Security Hotfixes
All required security hotfixes (using the 12/12/2006 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 12/14/2006 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB917734_WMP9 on 8/5/2006 (details...)
Windows Media Player
SP0
KB911564 on 8/5/2006 (details...)
Windows XP
KB923689 (details...)
SP0
KB923689 on 12/14/2006 (details...)
SP3
KB873333 on 5/5/2005 (details...)
KB873339 on 5/5/2005 (details...)
KB885250 on 5/5/2005 (details...)
KB885835 on 5/5/2005 (details...)
KB885836 on 5/5/2005 (details...)
KB886185 on 5/5/2005 (details...)
KB887472 on 5/5/2005 (details...)
KB887742 on 5/5/2005 (details...)
KB888113 on 5/5/2005 (details...)
KB888302 on 5/5/2005 (details...)
KB890046 on 8/5/2006 (details...)
KB890175 on 5/5/2005 (details...)
KB890859 on 5/5/2005 (details...)
KB890923 on 5/5/2005 (details...)
KB891781 on 5/5/2005 (details...)
KB893066 on 5/5/2005 (details...)
KB893086 on 5/5/2005 (details...)
KB893756 on 8/5/2006 (details...)
KB893803V2 on 12/28/2006 (details...)
KB894391 on 8/5/2006 (details...)
KB896358 on 8/5/2006 (details...)
KB896423 on 8/5/2006 (details...)
KB896424 on 8/5/2006 (details...)
KB896428 on 8/5/2006 (details...)
KB898461 on 8/5/2006 (details...)
KB899587 on 8/5/2006 (details...)
KB899589 on 8/5/2006 (details...)
KB899591 on 8/5/2006 (details...)
KB900485 on 8/5/2006 (details...)
KB900725 on 8/5/2006 (details...)
KB901017 on 8/5/2006 (details...)
KB901190 on 8/5/2006 (details...)
Windows XP
SP3 (continued)
KB901214 on 8/5/2006 (details...)
KB902400 on 8/5/2006 (details...)
KB904706 on 8/5/2006 (details...)
KB905414 on 8/5/2006 (details...)
KB905749 on 8/5/2006 (details...)
KB908519 on 8/5/2006 (details...)
KB908531 on 8/5/2006 (details...)
KB910437 on 8/5/2006 (details...)
KB911280 on 8/5/2006 (details...)
KB911562 on 8/5/2006 (details...)
KB911567 on 8/5/2006 (details...)
KB911927 on 8/5/2006 (details...)
KB912919 on 8/5/2006 (details...)
KB913580 on 8/5/2006 (details...)
KB914388 on 8/5/2006 (details...)
KB914389 on 8/5/2006 (details...)
KB916281 on 8/5/2006 (details...)
KB916595 on 8/5/2006 (details...)
KB917159 on 8/5/2006 (details...)
KB917344 on 8/5/2006 (details...)
KB917422 on 8/14/2006 (details...)
KB917953 on 8/5/2006 (details...)
KB918439 on 8/5/2006 (details...)
KB918899 on 8/14/2006 (details...)
KB919007 on 9/13/2006 (details...)
KB920213 on 11/17/2006 (details...)
KB920214 on 8/14/2006 (details...)
KB920670 on 8/14/2006 (details...)
KB920683 on 8/14/2006 (details...)
KB920685 on 9/13/2006 (details...)
KB920872 on 9/13/2006 (details...)
KB921398 on 8/14/2006 (details...)
KB921883 on 8/9/2006 (details...)
KB922582 on 9/13/2006 (details...)
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KB922760 on 11/17/2006 (details...)
KB922819 on 10/15/2006 (details...)
KB923191 on 10/14/2006 (details...)
KB923414 on 10/15/2006 (details...)
KB923694 on 12/14/2006 (details...)
KB923980 on 11/17/2006 (details...)
KB924191 on 10/15/2006 (details...)
KB924270 on 11/17/2006 (details...)
KB924496 on 10/14/2006 (details...)
KB925454 on 12/14/2006 (details...)
KB925486 on 9/27/2006 (details...)
KB926255 on 12/14/2006 (details...)
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Click here for Belarc's System Management products, for large and small companies.
Software Licenses
Ahead - Nero - Burning Rom 1A20-0100-0000-1381-3799-8128
Belarc - Advisor 0ec5acee
LexmarkInkjet - IjPrtSettings 21B118502006CF9
Microsoft - Internet Explorer 55274-647-2797271-23631 (Key: 7FMM3-W4FMP-4WRXX-BKDRT-7HG48)
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XStream - DSNet 7505CB224C

Your Asus P5S800-VM motherboard has Realtek ALC655 AC'97 audio
Go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop double click to install

The site is slow

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[I need help!121]

Thank you so much! You are a genius

[jake_o5]

Yeah, same problem over here, just had my computer all reformatted. I've tried to fix it myself but was unsuccessful. Here's my system profile...

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4B ACPI BIOS Revision 1005 10/16/2001
Drives Memory Modules c,d
60.03 Gigabytes Usable Hard Drive Capacity
25.36 Gigabytes Hard Drive Free Space

E-IDE CD-ROM 56X/AKH
HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L060J3 [Hard drive] (60.04 GB) -- drive 0, s/n 663202258784, rev A93.0500, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Slot 'DDR 1' is Empty
Slot 'DDR 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 60.03 GB 25.36 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 1/4/2007 5:30:53 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP DeskJet 840C/841C/842C/843C on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter]
Samsung SyncMaster [Monitor] (19.1"vis, s/n H9NL707788, July 2006)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 C-Media AC97 Audio Device
Standard Game Port
Communications Other Devices
Generic 56K HCF Data Fax Modem

I found out the company that makes my sound card but when I went to the site they didn't have my specific model. My computer is kind of oldish so maybe that has something to do with it. It's a C-Media AC97 PCI8086.


Any help as to where maybe I can find updated drivers or any other information that can possibly help me would be appreciated.

[jake_o5]

Nvm, I fixed it myself!!!!!!!!!!

[AussieJewls]

My daughter had a computer made for her and forgot to tell me that she had no software except windows until after I reformatted it for her.
Now she has no sound.
Under other devices there is a yellow question mark after
Multimedia Audio Controller
SM Bus Controller
Universial Serial Bus (USB) Controller
Video Controller (VGA Compatable)

Everything else is working bar the sound.

Info from Everest:

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name JO
User Name Joanne

Motherboard:
CPU Type Intel Celeron, 2633 MHz (26 x 101)
Motherboard Name Gigabyte GA-8I848P-G (5 PCI, 1 AGP, 3 DDR DIMM, Audio, Gigabit LAN)
Motherboard Chipset Intel Breeds Hill i848P
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award Modular (03/05/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter nVIDIA GeForce4 MX 4000
3D Accelerator nVIDIA GeForce4 MX 4000

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive LITE-ON DVDRW SOHW-812S (DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 29981 MB (18196 MB free)
D: (NTFS) 8157 MB (8101 MB free)
Total Size 37.2 GB (25.7 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Network Adapter SpeedTouch(tm) USB ADSL RFC1483 (10.0.0.2)
Modem Lucent Win Modem

Peripherals:
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device SpeedTouch 500 Series

I am grateful for any help

[kaka_4_life]

thanks happy new year by the way ill try this now i will tell if it worked

[stephen403]

I replaced my windows 2000 pro. with a windows xp home edition, but for some reason when I try to play any type of sound it tells me that the multimedia driver is not installed, and I no longer have the CD to install the driver again. If there is any one out there who can help me I thank you in advance. My computer was made by Acma, and I don't have the faintest idea who they are.

[crashing.life]

I have the same problam ever since i re-installed a year ago. My dad gave me one of this old pc's and i toke the soundcard out of that and put it into this pc (the one with no sound). I had some problems at first but i seemed to have worked them out. The drivers installed and i had the little speaker back in my taskbar. I could change the volume and everything. BUT no sound comes out of the speakers. i have tried to sets of speakers and my hi-fi but it doesn't seem to work. i have had one of my friends look at it and he hasnt got a clue too.

Anyhelp would be great.

Thank you.

[bookworm]

Originally Posted by stephen403

I replaced my windows 2000 pro. with a windows xp home edition, but for some reason when I try to play any type of sound it tells me that the multimedia driver is not installed, and I no longer have the CD to install the driver again. If there is any one out there who can help me I thank you in advance. My computer was made by Acma, and I don't have the faintest idea who they are.

Get Belarc http://www.belarc.com/free_download.html

copy and paste the report, but only the section on the computer hardware, not the OS or Win Updates

Hope this helps

[bookworm]

Originally Posted by crashing.life

I have the same problam ever since i re-installed a year ago. My dad gave me one of this old pc's and i toke the soundcard out of that and put it into this pc (the one with no sound). I had some problems at first but i seemed to have worked them out. The drivers installed and i had the little speaker back in my taskbar. I could change the volume and everything. BUT no sound comes out of the speakers. i have tried to sets of speakers and my hi-fi but it doesn't seem to work. i have had one of my friends look at it and he hasnt got a clue too.

Anyhelp would be great.

Thank you.

Can you check Device Manager, anything showing a yellow ! or ? also need more info on your system, sound card, make and model, motherboard, if your not surs get Belarc http://www.belarc.com/free_download.html
i only need the computer information not the software licence secton or the Win update.

Hope ths helps

[crashing.life]

I dunno if this will help, but just to show you what i mean:

http://i13.tinypic.com/44g8ncn.gif

And this is my info that you asked for:



And thank you very much for your help (Y)

[crashing.life]

Anyone?

i am so board without music

[bookworm]

Originally Posted by crashing.life

Anyone?

i am so board without music

Can you check this, it appears you have Vinyl AC'97 audio

Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

That info does not give the make or model or the motherboard, just the Chipset, get Everest http://www.softpedia.com/get/System/...-Edition.shtml

copy and paste the My Computer/Summary section

Hope this helps

[stephen403]

Originally Posted by stephen403

I replaced my windows 2000 pro. with a windows xp home edition, but for some reason when I try to play any type of sound it tells me that the multimedia driver is not installed, and I no longer have the CD to install the driver again. If there is any one out there who can help me I thank you in advance. My computer was made by Acma, and I don't have the faintest idea who they are.

Here is my system info

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model
No details available

Processor a
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b
Board: ASUSTeK Computer INC. P4S533MX REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4S533-MX ACPI BIOS Revision 1006 06/11/2003

Drives
40.01 Gigabytes Usable Hard Drive Capacity
34.14 Gigabytes Hard Drive Free Space

LITE-ON LTR-52246S [CD-ROM drive]
Memorex DVD-ROM 16X v2 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-00DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAD19892524, rev 05.03E05, SMART Status: Healthy

Memory Modules c,d
480 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 34.14 GB free

Network Drives
None detected

Users (mouse over user name for details)
local user accounts last logon
Owner
1/12/2007 6:53:53 PM (admin)
local system accounts
Administrator
never (admin)
Guest
never
HelpAssistant
never
SUPPORT_388945a0 never


Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
None detected

Bus Adapters
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller

Multimedia
Standard Game Port

Communications

3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX)
Dhcp Server: none responded
Physical Address: 00:04:75:F9:CF:4A
SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0C:6E:A0:3F:96

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)

[doctorzadv0cate]

i am kind of havin the same problem... the thing is that when i turn on ma laptop... everything seem to work just fine... even the sounds.. but just after 2 or 3 minz.. this error comes up.. "no sound device installed" ..i dun know why i suddenly get this error... but i need to fix this as soon as possible.. pleaseeeeee be kind enough to help me..!!!!!!!!!

here is the profile of my computer..

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
TOSHIBA Satellite A40 PSA40Z-075ZT
System Serial Number: 64029166J
Enclosure Type: Notebook
Processor a
3.05 gigahertz Intel Mobile Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board b
Board: TOSHIBA Portable PC Version A0
Serial Number: $$4Y4011T1
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.50 01/26/2004
Drives
60.01 Gigabytes Usable Hard Drive Capacity
44.71 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R6112 [CD-ROM drive]

TOSHIBA MK6021GAS [Hard drive] (60.01 GB) -- drive 0, s/n 44346116T, rev GA024G, SMART Status: Healthy
Memory Modules c,d
496 Megabytes Installed Memory

Slot 'DIMM 0' is Empty
Slot 'DIMM 1' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 42.38 GB 33.83 GB free
d: (NTFS on drive 0) 5.88 GB 5.80 GB free
e: (NTFS on drive 0) 11.75 GB 5.08 GB free

Network Drives
None detected
Users (mouse over user name for details)
local user accounts last logon
manjari 8/23/2007 6:33:13 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Printers
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
Default Monitor (2x)
Toshiba Internal 1024x768 Panel [Monitor]
Bus Adapters
Toshiba ToPIC100 CardBus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD

Multimedia
SoundMAX Integrated Digital Audio

Communications
TOSHIBA Software Modem
Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Alps Pointing-device [Mouse]
HID-compliant mouse
TOSHIBA SD Card Controller Type-A
TOSHIBA ACPI-Compliant Value Added Logical and General Purpose Device
USB Root Hub (3x)