
02-13-2007, 02:21 AM
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Registered User
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Join Date: Feb 2007
Posts: 4
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Quote:
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Originally Posted by bookworm
It's not giveing any clues, hunt over the comp, look for sticker or label, post back anything you find,
cheers 
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you know that japanese site it lead you to.
would it be possible to post that please?
Thank you
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02-13-2007, 09:14 AM
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Registered User
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Join Date: Feb 2007
Posts: 1
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Help!
Hi. I've read some of the stuff on this thread, but not all, so slap me all over the wrists if you must but I'm desperate. I've posted on several of the forums I know, but not too much help so far and things are all over the place cos I've had my puter to bits and I haven't put it back yet - just in case - , everythings in the wrong position, including me and my back's starting to really ache! It's not going to get better til I get the problem sorted and put all the bits back...
Basically I've registered on here because I was searching for an answer and came accross this page. Someone has suggested my problem is in the BIOS buit I've lost my manual and I'm a bit reluctant to fiddle about in there too much without instructions.
Right, this is the problem:
NO SOUND. Okay, so I'm on the right thread, I think!
I also have recently reformatted and done a "factory reset" on my PC. It's not the first time I've done this, but it's the first time I've had no soud as a result.
The PC is an AOL with Medion software (at least it says AOL on the PC and Medion on the CDs  ) and a product recovery CD and also a bundle of spplication and support software. It's got a built in sound device which seems to be bolted on to the motherboard. I put that bit in bold because it may be important. I've just reinstalled the driver off the application and support CD, but still nothing. I'm running Windows XP Home edition and the puter has 256M RAM, 1.73 kHz procesor and various other things. I cannot remember how to look up that info in the PC even though I did it recently  but I remember it.
Can anyone help me please?
Ta, pammi
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02-13-2007, 01:30 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by mini
Hi, i got a this sound problem (no sound coming out other than the beep) for.....6 months or something, and i would like some advice.
my details from BelArc for system model, main circuit board and multimedia...
System Model
Sony Corporation VGC-HX63B7
System Serial Number: 28220010-0009247
Asset Tag: P1530000010000A974E2416DB0CF
Main Circuit Board b
Board: ASUSTek Computer Inc. OSAKA-L Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3005 01/21/2005
Multimedia
Multimedia Audio Controller
When i go to sounds and audio devices, it says that multimedia audio controller is not installed.
Realtek didnt work for me, always rebooted just before i finished installing.
And im pretty sure my sound card is built into the motherboard.
Any help is appreciated.
Thanky you
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This iis what it gives me http://esupport.sony.com/US/perl/mod...mdl=VGC-HX63B7
Cheers 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-13-2007, 01:42 PM
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Registered User
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Join Date: Feb 2007
Posts: 6
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Hi please help, I am having the same no sound problem as everyone eles after a system restore. Here is my Belarc info. I already reinstalled the Realtek AC'97 Audio driver to no avail. Thanks in advance for any help!
perating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) HP Pavilion 061 DF211A-ABA A230N 06e1211RE101EXPLO10
System Serial Number: MXK323193H NA200
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7N8X-LA Rev 1.xx
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. 3.07 04/21/2003
Drives Memory Modules c,d
120.04 Gigabytes Usable Hard Drive Capacity
79.84 Gigabytes Hard Drive Free Space
HP DVD Writer 300n [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]
SAMSUNG SV1204H [Hard drive] (120.06 GB) -- drive 0, s/n 0527J1DW513712, rev RK100-11, SMART Status: Healthy
USB Reader USB Device [Hard drive] -- drive 1
USB Reader USB Device [Hard drive] -- drive 2
USB Reader USB Device [Hard drive] -- drive 3
USB Reader USB Device [Hard drive] -- drive 4 448 Megabytes Installed Memory
Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 115.28 GB 79.11 GB free
d: (FAT32 on drive 0) 4.76 GB 724 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 2/12/2007 11:35:50 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 MX Integrated GPU [Display adapter]
HP X50 [Monitor] (13.8"vis, April 1999)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Realtek AC'97 Audio
Communications Other Devices
Lucent Win Modem
1394 Net Adapter
NVIDIA nForce MCP Networking Adapter
primary Auto IP Address: 192.168.0.101 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0C:6E:4D:71:CD
Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
HP PS2 Keyboard (2K - 3)
Logitech PS/2 Port Mouse
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 12/2/2002 Rev 5
Realtime File Scanning On
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02-13-2007, 07:19 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by pammi_i
Hi. I've read some of the stuff on this thread, but not all, so slap me all over the wrists if you must but I'm desperate. I've posted on several of the forums I know, but not too much help so far and things are all over the place cos I've had my puter to bits and I haven't put it back yet - just in case - , everythings in the wrong position, including me and my back's starting to really ache! It's not going to get better til I get the problem sorted and put all the bits back...
Basically I've registered on here because I was searching for an answer and came accross this page. Someone has suggested my problem is in the BIOS buit I've lost my manual and I'm a bit reluctant to fiddle about in there too much without instructions.
Right, this is the problem:
NO SOUND. Okay, so I'm on the right thread, I think!
I also have recently reformatted and done a "factory reset" on my PC. It's not the first time I've done this, but it's the first time I've had no soud as a result.
The PC is an AOL with Medion software (at least it says AOL on the PC and Medion on the CDs  ) and a product recovery CD and also a bundle of spplication and support software. It's got a built in sound device which seems to be bolted on to the motherboard. I put that bit in bold because it may be important. I've just reinstalled the driver off the application and support CD, but still nothing. I'm running Windows XP Home edition and the puter has 256M RAM, 1.73 kHz procesor and various other things. I cannot remember how to look up that info in the PC even though I did it recently  but I remember it.
Can anyone help me please?
Ta, pammi
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Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device
With a Medion PC you need the serial number, it should be on a label on the tower ( S/N) once you have that, just go here Drivers and Updates it will list all your drivers,install the audio driver.
http://www.medion.co.uk/
hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-13-2007, 07:24 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by 11foraO
Hi please help, I am having the same no sound problem as everyone eles after a system restore. Here is my Belarc info. I already reinstalled the Realtek AC'97 Audio driver to no avail. Thanks in advance for any help!
perating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) HP Pavilion 061 DF211A-ABA A230N 06e1211RE101EXPLO10
System Serial Number: MXK323193H NA200
Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7N8X-LA Rev 1.xx
Bus Clock: 166 megahertz
BIOS: American Megatrends Inc. 3.07 04/21/2003
Drives Memory Modules c,d
120.04 Gigabytes Usable Hard Drive Capacity
79.84 Gigabytes Hard Drive Free Space
HP DVD Writer 300n [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]
SAMSUNG SV1204H [Hard drive] (120.06 GB) -- drive 0, s/n 0527J1DW513712, rev RK100-11, SMART Status: Healthy
USB Reader USB Device [Hard drive] -- drive 1
USB Reader USB Device [Hard drive] -- drive 2
USB Reader USB Device [Hard drive] -- drive 3
USB Reader USB Device [Hard drive] -- drive 4 448 Megabytes Installed Memory
Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 115.28 GB 79.11 GB free
d: (FAT32 on drive 0) 4.76 GB 724 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 2/12/2007 11:35:50 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 MX Integrated GPU [Display adapter]
HP X50 [Monitor] (13.8"vis, April 1999)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Realtek AC'97 Audio
Communications Other Devices
Lucent Win Modem
1394 Net Adapter
NVIDIA nForce MCP Networking Adapter
primary Auto IP Address: 192.168.0.101 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0C:6E:4D:71:CD
Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
HP PS2 Keyboard (2K - 3)
Logitech PS/2 Port Mouse
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.05
Virus Definitions Version 12/2/2002 Rev 5
Realtime File Scanning On
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Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.Should be Realtek AC'97
Go here for Realtek AC'97 http://www.realtek.com.tw/downloads/...&GetDown=false
download the (Excutable file) save to desktop, double click to install
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

02-13-2007, 09:17 PM
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Registered User
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Join Date: Feb 2007
Posts: 6
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Quote:
Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.Should be Realtek AC'97
Go here for Realtek AC'97 http://www.realtek.com.tw/downloads/...&GetDown=false
download the (Excutable file) save to desktop, double click to install
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps
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Thanks for your response. When I go to Sound Playback I cannot choose anything. It is all grey. So I cannot choose. Under the Hardware tab there is 4 unknowns - if that helps. Still confused please help. Thank you
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02-14-2007, 03:48 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by 11foraO
Thanks for your response. When I go to Sound Playback I cannot choose anything. It is all grey. So I cannot choose. Under the Hardware tab there is 4 unknowns - if that helps. Still confused please help. Thank you
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Check this
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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02-14-2007, 04:54 PM
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Registered User
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Join Date: Feb 2007
Posts: 6
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[/quote]Check this
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
Thanks for your response Barbara This did not work. It was on automatic already. Also, it said started and did not give an option to stop or start again (greyed out).
When I look at the hardware tab in audio devices there are 4 unkown devices in addition to AC97 and Legacy drivers. Does this have something to do with it? Thanks again.
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02-14-2007, 07:20 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by 11foraO
Thanks for your response. When I go to Sound Playback I cannot choose anything. It is all grey. So I cannot choose. Under the Hardware tab there is 4 unknowns - if that helps. Still confused please help. Thank you
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Can you get Everest and copy and paste the My Computer/Summary section, need to update the chipset from Asus and want to make sure that I link to the correct one http://www.softpedia.com/get/System/...-Edition.shtml
it's an all in one.
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

02-14-2007, 10:40 PM
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Registered User
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Join Date: Feb 2007
Posts: 6
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Thanks again Barbera. Here is info you requsted (I think)
Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.09.00.0900 (DirectX 9.0)
Computer Name TK
User Name Owner
Motherboard:
CPU Type AMD Athlon XP, 2083 MHz (12.5 x 167) 2800+
Motherboard Name Asus A7N8X-LA (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce2 IGP
System Memory 448 MB (PC2700 DDR SDRAM)
BIOS Type Asus AMI (04/21/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce4 MX Integrated GPU (64 MB)
3D Accelerator nVIDIA nForce2
Monitor HP D5258A Pavilion M50 [15" LCD] (91591500531)
Multimedia:
Audio Adapter nVIDIA MCP2 - Audio Codec Interface
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SV1204H (120 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Optical Drive HP DVD Writer 300n (DVD:4x/2.4x/8x, CD:16x/10x/40x DVD+RW)
Optical Drive SAMSUNG CD-ROM SC-148C (48x CD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 109937 MB (75184 MB free)
D: (FAT32) 4538 MB (690 MB free)
Total Size 111.8 GB (74.1 GB free)
Input:
Keyboard HP PS2 Keyboard (2K - 3)
Mouse Logitech PS/2 Port Mouse
Network:
Network Adapter NVIDIA nForce MCP Networking Adapter (192.168.0.101)
Modem Lucent Win Modem
Peripherals:
Printer Fax
Printer Microsoft Office Document Image Writer
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB2 Controller nVIDIA MCP2 - EHCI USB 2.0 Controller
USB Device USB Mass Storage Device
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02-14-2007, 11:16 PM
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Registered User
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Join Date: Feb 2007
Posts: 6
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I mean Barbara - Sorry 
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02-16-2007, 07:00 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by 11foraO
Thanks again Barbera. Here is info you requsted (I think)
Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.09.00.0900 (DirectX 9.0)
Computer Name TK
User Name Owner
Motherboard:
CPU Type AMD Athlon XP, 2083 MHz (12.5 x 167) 2800+
Motherboard Name Asus A7N8X-LA (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce2 IGP
System Memory 448 MB (PC2700 DDR SDRAM)
BIOS Type Asus AMI (04/21/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce4 MX Integrated GPU (64 MB)
3D Accelerator nVIDIA nForce2
Monitor HP D5258A Pavilion M50 [15" LCD] (91591500531)
Multimedia:
Audio Adapter nVIDIA MCP2 - Audio Codec Interface
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SV1204H (120 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Disk Drive USB Reader USB Device
Optical Drive HP DVD Writer 300n (DVD:4x/2.4x/8x, CD:16x/10x/40x DVD+RW)
Optical Drive SAMSUNG CD-ROM SC-148C (48x CD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 109937 MB (75184 MB free)
D: (FAT32) 4538 MB (690 MB free)
Total Size 111.8 GB (74.1 GB free)
Input:
Keyboard HP PS2 Keyboard (2K - 3)
Mouse Logitech PS/2 Port Mouse
Network:
Network Adapter NVIDIA nForce MCP Networking Adapter (192.168.0.101)
Modem Lucent Win Modem
Peripherals:
Printer Fax
Printer Microsoft Office Document Image Writer
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB1 Controller nVIDIA MCP2 - OHCI USB Controller
USB2 Controller nVIDIA MCP2 - EHCI USB 2.0 Controller
USB Device USB Mass Storage Device
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Go here to Asus http://support.asus.com.tw/download/...Language=en-us
Utilities - nVidia nForce2 all in one - this is the chipset, after installation restert your comp, then install audio driver
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

02-16-2007, 07:13 PM
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Registered User
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Join Date: Feb 2007
Posts: 2
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Hi
I have the same problem with no sound and when I try to fix it it says that there are no active mixer devices available. Every on screen instruction I follow doesnt help. Im not great with computers Im afraid. I have done the belarc info thing... here it is
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Evo D510 SFF
System Serial Number: 6S28KN9ZH46N
Asset Tag: 6S28KN9ZH46N
Chassis Serial Number: 6S28KN9ZH46N
Enclosure Type: Space-saving
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Compaq 07E4h
Serial Number: 6S28KN9ZH46N
Bus Clock: 400 megahertz
BIOS: Compaq 686O2 v1.08 05/28/2002
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
14.34 Gigabytes Hard Drive Free Space
HL-DT-ST CD-ROM GCR-8480B
3.5" format removeable media [Floppy drive]
LEXAR JD FIREFLY USB Device [Hard drive] (254 MB) -- drive 1
WDC WD200EB-00CPF0 [Hard drive] (20.02 GB) -- drive 0 248 Megabytes Installed Memory
Slot 'DIMM1' has 256 MB (serial number AC920343)
Slot 'DIMM2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 20.01 GB 14.34 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 16/02/2007 23:30:52 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account HP LaserJet 2430 PCL 6 on hpLaserJet2430
RICOH Aficio 2027 PCL 5e on \\LONDON2.lgo.org.uk\RICOH 2027 192.0.2.224 Reception
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
CPI FPD-15XX [Monitor] (14.9"vis, February 2000)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices
Intel(R) PRO/100 VM Network Connection
primary Auto IP Address: 192.168.1.171 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:02:A9:5F:10
Networking Dns Server: 192.168.1.1
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]
I hope you can help. Thanks in advance!
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02-16-2007, 08:12 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by seanc25
Hi
I have the same problem with no sound and when I try to fix it it says that there are no active mixer devices available. Every on screen instruction I follow doesnt help. Im not great with computers Im afraid. I have done the belarc info thing... here it is
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Evo D510 SFF
System Serial Number: 6S28KN9ZH46N
Asset Tag: 6S28KN9ZH46N
Chassis Serial Number: 6S28KN9ZH46N
Enclosure Type: Space-saving
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Compaq 07E4h
Serial Number: 6S28KN9ZH46N
Bus Clock: 400 megahertz
BIOS: Compaq 686O2 v1.08 05/28/2002
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
14.34 Gigabytes Hard Drive Free Space
HL-DT-ST CD-ROM GCR-8480B
3.5" format removeable media [Floppy drive]
LEXAR JD FIREFLY USB Device [Hard drive] (254 MB) -- drive 1
WDC WD200EB-00CPF0 [Hard drive] (20.02 GB) -- drive 0 248 Megabytes Installed Memory
Slot 'DIMM1' has 256 MB (serial number AC920343)
Slot 'DIMM2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 20.01 GB 14.34 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 16/02/2007 23:30:52 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account HP LaserJet 2430 PCL 6 on hpLaserJet2430
RICOH Aficio 2027 PCL 5e on \\LONDON2.lgo.org.uk\RICOH 2027 192.0.2.224 Reception
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
CPI FPD-15XX [Monitor] (14.9"vis, February 2000)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices
Intel(R) PRO/100 VM Network Connection
primary Auto IP Address: 192.168.1.171 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:08:02:A9:5F:10
Networking Dns Server: 192.168.1.1
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]
I hope you can help. Thanks in advance!
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Heres the link to your Evo drivers http://h20000.www2.hp.com/bizsupport...&swEnvOID=1093
First install Driver-Chipset, then Restart your comp
Then install ADI SoundMax audio
SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Hope this helps 
__________________
Hope this helps
Barbara MCP
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