NO Sound problem

[bookworm]

[quote=tigerboyce] Dont really know whats going on i just cant get any sound whatsoever, when i go to media player to play a song it says:

"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."

Belarc Results:


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Systems and Solutions Solution PC
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: WinFast 760GXK8MC
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/07/2006
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
228.39 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8163B [CD-ROM drive]
LITE-ON DVDRW SOHW-1633S [CD-ROM drive]

GENERIC USB Storage-CFC USB Device [Hard drive] -- drive 2
GENERIC USB Storage-MMC USB Device [Hard drive] -- drive 3
GENERIC USB Storage-MSC USB Device [Hard drive] -- drive 4
GENERIC USB Storage-SMC USB Device [Hard drive] -- drive 1
WDC WD2500BB-00RDA0 [Hard drive] (250.06 GB) -- drive 0, s/n WD-WMANK6200349, rev 20.00K20, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 250.05 GB 228.39 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Hatton 30/05/2007 12:39:29 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP DeskJet 880C on LPT1:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller ATI Radeon 9550 / X1050 Series [Display adapter]
ATI Radeon 9550 / X1050 Series Secondary [Display adapter]
Packard Bell NEC CI VT700 [Monitor] (16.8"vis, s/n 480016523036, August 2004)
Bus Adapters

Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller ASUSTeK SAA7134, Hybrid Capture Device
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter

This is the link to your Foxconn motherboard drivers
http://www.foxconnchannel.com/servic...D=en-us0000004

Set a System Restore Point before installing drivers just in case

[meredith45682]

Hello!
I'm new here and I'm just 14. I have the same problem! please help me :[
here's my computer profile:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 11/25/2005
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
2.95 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0LX78, rev 3.02, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 94.91 GB 44 MB free
d: (FAT32 on drive 0) 5.11 GB 2.91 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 5/24/2007 8:38:07 PM
Owner 5/30/2007 7:43:28 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
EPSON Stylus C86 Series on LPT1:
HP Officejet 4300 series on USB001
HP Officejet 4300 series fax on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 6100 [Display adapter]
XXX 1772ED [Monitor] (16.0"vis, s/n H65 800 02803, May 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


NVIDIA nForce Networking Controller
primary Auto IP Address: 192.168.1.97 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:40:CA:B1:11:B9

Networking Dns Server: 192.168.1.254
HP Officejet 4300
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
Officejet 4300 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.25
Scan Engine Version 4400
Virus Definitions Version 4597
Last Disk Scan on Thursday, June 15, 2006 12:39:34 AM
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
MSXML4SP2
KB927978 on 11/18/2006 (details...)
Office Standard Edition 2003

[meredith45682]

I also went to device manager and there is a yellow ? next to
"other devices" and under that, there's also a ? and a ! next to "multimedia audio controller".

please help! I'm one of those teenagers who craves for music every single day!!! :[ thanx for reading ^^

[hotelathome]

I have been having the same problem with my sound. I have uninstalled and reinstalled my realtec ac97. I am not real good with computors. At one stage I went somewhere on my computor that said my drivers were installed but not started or something like that. Could someone have a look at this and tell me what i need to do

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 06 DB235A-ABG 514a 0oG0201RE101GLEND
System Serial Number: KR25004751 AN900
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 12/06/2002
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
30.89 Gigabytes Hard Drive Free Space

CyberDrv CW058D CD-R/RW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV4002H [Hard drive] (40.06 GB) -- drive 0, s/n 0413J1FTB34626, rev QP100-07, SMART Status: Healthy
TOSHIBA TransMemory USB Device [Hard drive] (1.02 GB) -- drive 1 248 Megabytes Installed Memory

Slot 'J5G3' has 256 MB
Slot 'J5G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.05 GB 30.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HP Owner
31/05/2007 12:26:36 AM (admin)
local system accounts
Administrator
never (admin)
Guest
6/05/2007 12:33:45 PM
HelpAssistant
never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX70 [Monitor] (15.7"vis, s/n THTFI00289, August 2002)
Bus Adapters Multimedia
Standard OpenHCD USB Host Controller
Standard Universal PCI to USB Host Controller (3x) Realtek AC'97 Audio
Communications Other Devices
Communications cable between two computers [Modem]
Conexant HSF V90 56K PCI Modem
Standard Modem

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.0.90 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:40:2B:4A:CD:11

Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]

No details available
Missing Microsoft Security Hotfixes [Back to Top]

No details available
Installed Microsoft Hotfixes [Back to Top]

Internet Explorer 6
SP0
KB834707-IE6-20040929.115007 on 2/11/2006 (details...)

Internet Explorer
SP2
(SP2)
Office Professional Edition 2003
KB887616[SP]
on 23/04/2007 (details...)

KB894542
on 25/04/2007 (details...)

KB907417
on 22/04/2007 (details...)

KB914455
on 25/04/2007 (details...)

KB919029
on 25/04/2007 (details...)

KB920813
on 25/04/2007 (details...)

KB923097
on 25/04/2007 (details...)

KB924085
on 25/04/2007 (details...)

KB924424
on 25/04/2007 (details...)

Office Professional Edition 2003 (continued)
KB925251
on 25/04/2007 (details...)

KB929057
on 25/04/2007 (details...)

KB929058
on 25/04/2007 (details...)

KB929060
on 25/04/2007 (details...)

KB929064
on 25/04/2007 (details...)

KB932330
on 22/04/2007 (details...)

Windows XP
SP2
KB811113[SP] on 8/05/2007 (details...)

SP3
KB893803V2 on 9/12/2006 (details...)

KB898461 on 30/05/2007 (details...)

KB927891 on 30/05/2007 (details...) Reinstall!


Where it says to Reinstall KB927891 I have done since I printed the Computer profile

[tigerboyce]

Originally Posted by bookworm

This is the link to your Foxconn motherboard drivers
http://www.foxconnchannel.com/servic...D=en-us0000004

Set a System Restore Point before installing drivers just in case

They wont work, they seem to only work on Win98 and 2000

look heres the details after clicking on the audio driver link of the page you gave me

http://www.foxconnchannel.com/servic...,760GXK8MC-RSH

[tigerboyce]

incase it helps:

what i see:



device panel:

[bookworm]

Originally Posted by meredith45682

Hello!
I'm new here and I'm just 14. I have the same problem! please help me :[
here's my computer profile:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 11/25/2005
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
2.95 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0LX78, rev 3.02, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 94.91 GB 44 MB free
d: (FAT32 on drive 0) 5.11 GB 2.91 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 5/24/2007 8:38:07 PM
Owner 5/30/2007 7:43:28 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
EPSON Stylus C86 Series on LPT1:
HP Officejet 4300 series on USB001
HP Officejet 4300 series fax on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 6100 [Display adapter]
XXX 1772ED [Monitor] (16.0"vis, s/n H65 800 02803, May 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


NVIDIA nForce Networking Controller
primary Auto IP Address: 192.168.1.97 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:40:CA:B1:11:B9

Networking Dns Server: 192.168.1.254
HP Officejet 4300
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
Officejet 4300 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.25
Scan Engine Version 4400
Virus Definitions Version 4597
Last Disk Scan on Thursday, June 15, 2006 12:39:34 AM
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
MSXML4SP2
KB927978 on 11/18/2006 (details...)
Office Standard Edition 2003

Your audio must be on the I/O plate for this driver to work, example http://www.youtube.com/watch?v=YQzgQ39ovZY

He's pointing to the I/O plate

That motherboard has Realtek onboard sound go here
http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install.

Set a System Restore Point before installing just in case

[bookworm]

Originally Posted by tigerboyce

They wont work, they seem to only work on Win98 and 2000

look heres the details after clicking on the audio driver link of the page you gave me

http://www.foxconnchannel.com/servic...,760GXK8MC-RSH

Go here and register at DriverGuide http://members.driverguide.com/ums/index.php?action=r

Login and say No to offers
left hand Pane / Drivers / Search / Simple / Filter - select Sound Card - Any OS - model -input 760GXK8MC / Search database - first in list audio for your Foxconn board

[bookworm]

Originally Posted by hotelathome

I have been having the same problem with my sound. I have uninstalled and reinstalled my realtec ac97. I am not real good with computors. At one stage I went somewhere on my computor that said my drivers were installed but not started or something like that. Could someone have a look at this and tell me what i need to do

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 06 DB235A-ABG 514a 0oG0201RE101GLEND
System Serial Number: KR25004751 AN900
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 12/06/2002
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
30.89 Gigabytes Hard Drive Free Space

CyberDrv CW058D CD-R/RW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV4002H [Hard drive] (40.06 GB) -- drive 0, s/n 0413J1FTB34626, rev QP100-07, SMART Status: Healthy
TOSHIBA TransMemory USB Device [Hard drive] (1.02 GB) -- drive 1 248 Megabytes Installed Memory

Slot 'J5G3' has 256 MB
Slot 'J5G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.05 GB 30.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HP Owner
31/05/2007 12:26:36 AM (admin)
local system accounts
Administrator
never (admin)
Guest
6/05/2007 12:33:45 PM
HelpAssistant
never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX70 [Monitor] (15.7"vis, s/n THTFI00289, August 2002)
Bus Adapters Multimedia
Standard OpenHCD USB Host Controller
Standard Universal PCI to USB Host Controller (3x) Realtek AC'97 Audio
Communications Other Devices
Communications cable between two computers [Modem]
Conexant HSF V90 56K PCI Modem
Standard Modem

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.0.90 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:40:2B:4A:CD:11

Networking Dns Server: 192.168.0.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (3x)
Virus Protection [Back to Top]

No details available
Missing Microsoft Security Hotfixes [Back to Top]

No details available
Installed Microsoft Hotfixes [Back to Top]

Internet Explorer 6
SP0
KB834707-IE6-20040929.115007 on 2/11/2006 (details...)

Internet Explorer
SP2
(SP2)
Office Professional Edition 2003
KB887616[SP]
on 23/04/2007 (details...)

KB894542
on 25/04/2007 (details...)

KB907417
on 22/04/2007 (details...)

KB914455
on 25/04/2007 (details...)

KB919029
on 25/04/2007 (details...)

KB920813
on 25/04/2007 (details...)

KB923097
on 25/04/2007 (details...)

KB924085
on 25/04/2007 (details...)

KB924424
on 25/04/2007 (details...)

Office Professional Edition 2003 (continued)
KB925251
on 25/04/2007 (details...)

KB929057
on 25/04/2007 (details...)

KB929058
on 25/04/2007 (details...)

KB929060
on 25/04/2007 (details...)

KB929064
on 25/04/2007 (details...)

KB932330
on 22/04/2007 (details...)

Windows XP
SP2
KB811113[SP] on 8/05/2007 (details...)

SP3
KB893803V2 on 9/12/2006 (details...)

KB898461 on 30/05/2007 (details...)

KB927891 on 30/05/2007 (details...) Reinstall!


Where it says to Reinstall KB927891 I have done since I printed the Computer profile

Check these out

Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

[meredith45682]

omg bookworm, it worked!!! u rock big time!!! omgosh...thank you sooooooooooo much!! omg..I'm soooooo glad I got my sound back!!! u're such a life saver!!! omg.. u rock u rock U ROCK!!!! XD ur soo nice and thanx again! :]

[hotelathome]

I even went into device manager and tried that plug and play fix. before i did it I took a snapshot of device manager and in the system devices tree, there is a yellow exclaimation mark next to plug and play enumerator ( since doing the plug and play fix - plug and play enumerator now appear twice in this tree, both with yellow exclamation marks) and in the universal serial bus controllers tree, i see A yellow exclamation mark next to Standard OpenHCD USB host controller, dont know if this helps any but i am trying to find something that might give you a clue as to what is wrong

[tigerboyce]

Originally Posted by bookworm

Go here and register at DriverGuide http://members.driverguide.com/ums/index.php?action=r

Login and say No to offers
left hand Pane / Drivers / Search / Simple / Filter - select Sound Card - Any OS - model -input 760GXK8MC / Search database - first in list audio for your Foxconn board

Ok, that looks as though as its the right driver, and it unzips fine and starts to run fine in the installation.

only problem is at the end of it i get this:



Could it be that i need to uninstall another driver from here first:



if so which one?

[hotelathome]

Since my last post i found annother web site with instructions on how to uninstalll and then re-install the Plug and play if it has a problem like mine, there was a lot of cutting a and pasting of swenum.inf but it still didn't work. In other posts i have also read about turning the sound on in BIOS could someone tell me how to do this as this is about the only thing i havent tried yet, that and the chipset thing

[tigerboyce]

bumped please ^

[bookworm]

Originally Posted by tigerboyce

bumped please ^

Try a manual install, just right click the problem device and point to the unzipped files
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.