NO Sound problem

fmoritz · #**946** 06-14-2007, 05:32 PM

Barbara,

God Bless you for helping people like me. I found you by the very first post in this thread. I too have no sound because there is no device (all of a sudden...it worked before). I used Belarc and here is my info:
Windows XP Home Edition Service Pack 2 (build 2600)
Gateway E-2100 2800366 400812
System Serial Number: 1098375975
Chassis Serial Number: 1098375975
Enclosure Type: Desktop

Hopefully this is all you need. Thank you so very much in advance. Faye

bookworm · #**947** 06-14-2007, 08:07 PM

Quote:

Originally Posted by Thuclinh

Hi Barbara,
I need your helping hand now. I've just reinstall my window Xp package 2 but from then my desktop plays no sound.
I checked the device system then saw a exclaimation mark.
Here are my information when using Belarc Advisor:

"Board: Intel Corporation D865GBF AAC25827-406
Serial Number: ABBF40327869
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0046.P10.0309241107 09/24/2003

Multimedia: none detected"
I thank you very much if you could reply me as soon as possilbe.

Link to your Intel motherboard drivers, audio is No:5 http://downloadcenter.intel.com/filt...4&submit=Go%21

Set a System Restore Point before installing drivers just in case

bookworm · #**948** 06-14-2007, 08:11 PM

Quote:

Originally Posted by fmoritz

Barbara,

God Bless you for helping people like me. I found you by the very first post in this thread. I too have no sound because there is no device (all of a sudden...it worked before). I used Belarc and here is my info:
Windows XP Home Edition Service Pack 2 (build 2600)
Gateway E-2100 2800366 400812
System Serial Number: 1098375975
Chassis Serial Number: 1098375975
Enclosure Type: Desktop

Hopefully this is all you need. Thank you so very much in advance. Faye

These are the divers for your Gateway E-2100 http://support.gateway.com/support/d...s=Windows%20XP

Set a System Restore Point before installing drivers just in case

bookworm · #**949** 06-14-2007, 08:14 PM

Quote:

Originally Posted by tigerboyce

i know its not listed but i think it does as people on the reviews say it works fine on vista,

what am i looking for on the forum exactly?

if the review say it works for Vista then it should be ok, on the site just post your query in Sound issues, they build systems so know more than I do about putting the comps together

bookworm · #**950** 06-14-2007, 08:23 PM

Quote:

Originally Posted by crownluv

Barbara, I download and installed the file, but it gave me an error of "cannot find streamci.dll module". Still no sound. Should I restore back to the old point? Thanks again.

Restore the comp and then Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/progDownloa...oad-16369.html

see if it pins down the board

bookworm · #**951** 06-14-2007, 08:24 PM

Quote:

Originally Posted by Aidenkidd

I have a Pentium III running windows XP, on day i had sound working fine, turned it off, slept, woke up, turned it on, no sound! Its an Intel Processor, Audi is all intergrated and i have NO idea what drivers to search for!! PLEASE HELP!

Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

crownluv · #**952** 06-15-2007, 07:22 AM

Quote:

Originally Posted by bookworm

Restore the comp and then Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/progDownloa...oad-16369.html

see if it pins down the board

Restored and downloaded, here you go.

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard:
CPU Type Intel Pentium IIIE, 733 MHz (5.5 x 133)
Motherboard Name Abit SE6 (6 PCI, 1 AGP, 1 CNR, 3 SDR DIMM, Audio)
Motherboard Chipset Intel Solano i815EP
System Memory 512 MB (SDRAM)
BIOS Type Award Modular (02/21/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ALL-IN-WONDER RADEON (32 MB)
3D Accelerator ATI Rage 6 (R100)
Monitor AOC Spectrum 7Vlr(A)/7Vlr(A)+ [17" CRT] (1020622165)

Multimedia:
Audio Adapter Creative SB Live! Value (CT4670) Sound Card
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive ST3160023A (160 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive Compaq DVD-ROM DVD-115 (16x/40x DVD-ROM)
Optical Drive SONY DVD RW DRU-720A (DVD+R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131069 MB (126926 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Linksys NC100 Fast Ethernet Adapter (192.168.1.65)

Peripherals:
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-0]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-0]
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)

Anna · #**953** 06-15-2007, 01:54 PM

Just a little update- did 2 system restores and sound is back but no bing bong thing from MSN Messenger when a message is received. I'm sure we’ll not die without it.

Sound is back. That is good.

bookworm · #**954** 06-15-2007, 07:10 PM

Quote:

Originally Posted by crownluv

Restored and downloaded, here you go.

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard:
CPU Type Intel Pentium IIIE, 733 MHz (5.5 x 133)
Motherboard Name Abit SE6 (6 PCI, 1 AGP, 1 CNR, 3 SDR DIMM, Audio)
Motherboard Chipset Intel Solano i815EP
System Memory 512 MB (SDRAM)
BIOS Type Award Modular (02/21/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ALL-IN-WONDER RADEON (32 MB)
3D Accelerator ATI Rage 6 (R100)
Monitor AOC Spectrum 7Vlr(A)/7Vlr(A)+ [17" CRT] (1020622165)

Multimedia:
Audio Adapter Creative SB Live! Value (CT4670) Sound Card
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive ST3160023A (160 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive Compaq DVD-ROM DVD-115 (16x/40x DVD-ROM)
Optical Drive SONY DVD RW DRU-720A (DVD+R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131069 MB (126926 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Linksys NC100 Fast Ethernet Adapter (192.168.1.65)

Peripherals:
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-0]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-0]
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)

The report shows you have a Soundblaster sound card installed, the audio plugs will be near the bottom of the tower, are you useing hese plugs for audio

crownluv · #**955** 06-15-2007, 07:13 PM

Quote:

Originally Posted by bookworm

The report shows you have a Soundblaster sound card installed, the audio plugs will be near the bottom of the tower, are you useing hese plugs for audio

Yes, I use one of them for my speakers.

bookworm · #**956** 06-15-2007, 07:18 PM

Quote:

Originally Posted by crownluv

Yes, I use one of them for my speakers.

This is the audio driver for that sound card http://uk.europe.creative.com/suppor...pe=1&x=22&y=11

Set a System Restore Point before installing drivers just in case

crownluv · #**957** 06-16-2007, 07:18 AM

Quote:

Originally Posted by bookworm

This is the audio driver for that sound card http://uk.europe.creative.com/suppor...pe=1&x=22&y=11

Set a System Restore Point before installing drivers just in case

At the end of the install, I received two errors. It said "error loading streamci and streamci.dll." I found a site to download a copy of the streamci.dll file and reinstalled the downloads you gave me.

Now, the only exclamation point showing in the "Sound, video, and game controllers" section is under "Unknown device". When I click properties it shows media, and when I try to update the driver it comes up with MPU-401 Compatible MIDI Device. But at the end of the update it shows data invalid. Thanks for all your help.

vams · #**958** 06-16-2007, 09:45 AM

Can you please help me out with the sound problem..i tried installing realtek driver, but its not working. please help me out thanks....

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.09.00.0902 (DirectX 9.0b)
Computer Name SAI
User Name Murali Krishna

Motherboard
CPU Type DualCore Intel Pentium D 805, 2666 MHz (20 x 133)
Motherboard Name Unknown (D102GGC2 - i typed it)
Motherboard Chipset ATI Radeon Xpress 200
System Memory 896 MB (DDR2-533 DDR SDRAM)
BIOS Type Intel (05/02/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter ATI RADEON XPRESS 200 (256 MB)
Video Adapter ATI RADEON XPRESS 200 (256 MB)
3D Accelerator ATI Radeon Xpress 200 (RC410)
Monitor Plug and Play Monitor [NoDB] (HHALA39299)

Multimedia
Audio Adapter ATI SB450 - High Definition Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST3802110A (74 GB, IDE)
Optical Drive TSSTcorp CD/DVDW SH-S182D
SMART Hard Disks Status OK

Partitions
C: (NTFS) 20002 MB (13207 MB free)
D: (NTFS) 20002 MB (11648 MB free)
E: (NTFS) 18002 MB (17587 MB free)
F: (NTFS) 18300 MB (6290 MB free)
Total Size 74.5 GB (47.6 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (10.14.106.190)

Peripherals
USB1 Controller ATI SB450 - USB Controller
USB1 Controller ATI SB450 - USB Controller
USB2 Controller ATI SB450 - USB 2.0 Controller

mlondres · #**959** 06-16-2007, 12:51 PM

If anyone can help I will be forever grateful!!
I have ZERO sound on my computer- this includes chimes on the start up, media player, videos online, everything!

My Belarc Analysis:

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) TOSHIBA TECRA 8200 PT820U-0ENHC1
System Serial Number: Y1032488PU
Enclosure Type: Notebook
Processor a Main Circuit Board b
900 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
BIOS: TOSHIBA Version 1.60 04/02/2002
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
14.52 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R2002 [CD-ROM drive]

IC25N040ATMR04-0 [Hard drive] (40.01 GB) -- drive 0, s/n MRG208KBG6DJDH, rev MO2OAD4A, SMART Status: Healthy 256 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 40.00 GB 14.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2004.09.03 11:08:55 (admin)
root 2004.03.29 16:09:35 (admin)
2007.06.16 12:00:01 (admin)
local system accounts
__vmware_user__ 2007.06.16 09:45:08
ASPNET never
Guest 2005.05.20 03:47:13
HelpAssistant never
IUSR_DNA-XP-LOAD 2004.01.13 14:02:29
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account PDFCreator on PDFCreator:

Controllers Display
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Trident Video Accelerator CyberBlade-XP v6.4022-003.22ICD [Display adapter]
Default Monitor
Generic Television [Monitor]
Toshiba 8 Panel [Monitor] (14.3"vis)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 YAMAHA DS-XG PCI Audio CODEC (WDM)
Communications Other Devices
TOSHIBA Software Modem AMR

Intel(R) PRO/100 VE Network Connection
Toshiba Wireless LAN Mini PCI Card

Networking Dns Server:
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
SMC IrCC - Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Toshiba ACPI-Compliant Value Added Logical Device
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 2004.09.16 (details...)
M886903 on 2005.02.15 (details...)
DataAccess
Q823718 on 2003.11.03 (details...)
Q832483 on 2004.01.14 (details...)
KB870669 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 2004.08.18 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 2004.10.15 (details...)
KB867282-IE6SP1-20050127.163319 on 2005.02.15 (details...)
KB889293-IE6SP1-20041111.235619 on 2004.12.06 (details...)
KB890923-IE6SP1-20050225.103456 on 2005.04.19 (details...)
Internet Explorer
SP1 (SP1)
Q330994 (details...)
Q824145 (details...)
Q828750 (details...)
Q831167 (details...)
Q832894 (details...)
Q837009 (details...)
Q867801 (details...)
Windows Media Format SDK
SP0
KB902344 on 2006.12.08 (details...)
KB910998 on 2006.12.08 (details...)
Windows Media Player
WM817787 (details...)
WM819639 (details...)
WM828026 (details...)
KB837272 (details...)
SP0
Q828026 on 2003.11.03 (details...)
Windows XP
SP0
KB837272 on 2004.05.04 (details...)
SP2
Q322011 on 2003.11.03 (details...)
Q323255 on 2003.11.03 (details...)
Q327979 on 2003.11.03 (details...)
Q328310 on 2003.11.03 (details...)
Q329048 on 2003.11.03 (details...)
Q329115 on 2003.11.03 (details...)
Q329170 on 2003.11.03 (details...)
Q329390 on 2003.11.03 (details...)
Q329441 on 2003.11.03 (details...)
Q329834 on 2003.11.03 (details...)
Q331953 on 2004.08.18 (details...)
KB810217 on 2004.01.09 (details...)
KB810243 on 2003.11.03 (details...)
Q810565 on 2003.11.03 (details...)
Q810577 on 2003.11.03 (details...)
Q810833 on 2003.11.03 (details...)
Q811114 on 2004.01.13 (details...)
Q811493 on 2003.11.03 (details...)
Windows XP
SP2 (continued)
Q811630 on 2003.11.03 (details...)
Q814033 on 2003.11.03 (details...)
Q814995 on 2003.11.03 (details...)
Q815021 on 2003.11.03 (details...)
Q817287 on 2003.11.03 (details...)
Q817606 on 2003.11.03 (details...)
KB817778 on 2003.11.03 (details...)
Q819696 on 2003.11.03 (details...)
KB820291 on 2003.11.03 (details...)
KB821253 on 2003.11.03 (details...)
KB821557 on 2003.11.03 (details...)
KB822603 on 2003.11.03 (details...)
KB823182 on 2003.11.03 (details...)
KB823559 on 2003.11.03 (details...)
KB823980 on 2003.11.03 (details...)
KB824105 on 2003.11.03 (details...)
KB824141 on 2003.11.03 (details...)
KB824146 on 2003.11.03 (details...)
KB824151 on 2004.10.15 (details...)
KB825119 on 2003.11.03 (details...)
KB826942 on 2004.01.09 (details...)
KB828028 on 2004.02.23 (details...)
KB828035 on 2003.11.03 (details...)
KB828741 on 2004.05.04 (details...)
KB829558 on 2003.11.03 (details...)
KB833987 on 2004.09.21 (details...)
KB833998 on 2004.05.04 (details...)
KB835732 on 2004.05.04 (details...)
KB837001 on 2004.05.04 (details...)
KB839645 on 2004.08.18 (details...)
KB840315 on 2004.08.18 (details...)
KB840374 on 2004.08.18 (details...)
KB840987 on 2004.10.15 (details...)
KB841356 on 2004.10.15 (details...)
KB841533 on 2004.10.15 (details...)
KB841873 on 2004.08.18 (details...)
KB842773 on 2004.08.17 (details...)
KB871250 on 2005.01.24 (details...)
KB873376 on 2004.10.15 (details...)
KB883357 on 2004.09.16 (details...)
KB892944 on 2005.04.19 (details...)
SP3
KB873333 on 2005.02.15 (details...)
KB873339 on 2005.01.24 (details...)
KB885250 on 2005.02.15 (details...)
KB885835 on 2005.01.24 (details...)
KB885836 on 2005.01.24 (details...)
KB888113 on 2005.02.15 (details...)
KB888302 on 2005.02.15 (details...)
KB890047 on 2005.02.15 (details...)
KB890175 on 2005.01.24 (details...)
KB890859 on 2005.04.19 (details...)
KB891781 on 2005.02.15 (details...)
KB893066 on 2005.04.19 (details...)
KB893086 on 2005.04.19 (details...)
KB893803 on 2005.04.19 (details...)
KB893803V2 on 2007.05.03 (details...)

bookworm · #**960** 06-17-2007, 08:07 PM

Quote:

Originally Posted by crownluv

At the end of the install, I received two errors. It said "error loading streamci and streamci.dll." I found a site to download a copy of the streamci.dll file and reinstalled the downloads you gave me.

Now, the only exclamation point showing in the "Sound, video, and game controllers" section is under "Unknown device". When I click properties it shows media, and when I try to update the driver it comes up with MPU-401 Compatible MIDI Device. But at the end of the update it shows data invalid. Thanks for all your help.

Do you have sound?