NO Sound problem

[andyacecandy]

I've tried installing that driver like 5 times now and it gives me this message ""Driver Installation Failed: Could not find the MEDIA device for this"

I tried that step 4.5 thing before too and tried again but nothing happened...


How do I bring up that screen when I restart? It says F1 but I think that's for compaq presario desktops. I have an HP DV5000

Thanks for your help, anyyyything to just give me a chance to fix this will be great

[bookworm]

Originally Posted by andyacecandy

I've tried installing that driver like 5 times now and it gives me this message ""Driver Installation Failed: Could not find the MEDIA device for this"

I tried that step 4.5 thing before too and tried again but nothing happened...


How do I bring up that screen when I restart? It says F1 but I think that's for compaq presario desktops. I have an HP DV5000

Thanks for your help, anyyyything to just give me a chance to fix this will be great

Watch the comp as it boots up, usually bottom left it, it will say hit ( the key) to enter Setup. On my model it is the DEL key. but you have to catch it at the right time.

try installing this way use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish

[andyacecandy]

nothin working.... when i go to device manager and sounds, video, and game controllers.... all i see underneath are

audio codecs
legacy audio drivers
legacy video capture devices
media control devices
video codecs


I don't know where my Conexant AC-Link Audio Driver is

Says I have no audio device either.... I don't know what could have happened. It has all worked for the past year or even more

[andyacecandy]

I went to device manager, and the only one that had a yellow question or exclamation mark was when i went to show hidden devices....

this is the one with a yellow exclamation point:

non-plug and play drivers
Serial


it seems as though i dont even have an audio device cuz under sound video games controllers... i dont see much (i listed them in the post above)

please oh please help me

[bookworm]

Originally Posted by andyacecandy

I've tried installing that driver like 5 times now and it gives me this message ""Driver Installation Failed: Could not find the MEDIA device for this"

I tried that step 4.5 thing before too and tried again but nothing happened...


How do I bring up that screen when I restart? It says F1 but I think that's for compaq presario desktops. I have an HP DV5000

Thanks for your help, anyyyything to just give me a chance to fix this will be great

Try this one, it's the previous version just for XP, the other has Vista as well
http://h10025.www1.hp.com/ewfrf/wc/s...8479&lang=e n

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[andyacecandy]

it just says driver upgrade SUCCESS but doesn't give me any sound

when i go to start, search and type in conexant, it takes me to conexant and i try to install and it says hxfSetup.... i click it and it says

could not find the XXXX device for this driver





looks like im gonna be outta luck huh, blah i wonder what happened. ive tried literally everything, its crazy. the old CDs that i have to install drivers.. the drivers online.... the windows audio start automatic thing.....

[bookworm]

Originally Posted by andyacecandy

it just says driver upgrade SUCCESS but doesn't give me any sound

when i go to start, search and type in conexant, it takes me to conexant and i try to install and it says hxfSetup.... i click it and it says

could not find the XXXX device for this driver





looks like im gonna be outta luck huh, blah i wonder what happened. ive tried literally everything, its crazy. the old CDs that i have to install drivers.. the drivers online.... the windows audio start automatic thing.....

Need to know the chipset can Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/get/System/...-Edition.shtml

have you tried this way, this bypasses the setup file and forces windows to install the driver, you will need to know the path to the downloaded driver


1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish

[andyacecandy]

Originally Posted by bookworm

Need to know the chipset can Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/get/System/...-Edition.shtml

have you tried this way, this bypasses the setup file and forces windows to install the driver, you will need to know the path to the downloaded driver


1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish

yeah i tried that method... thing is, i dont see any yellow flagged devices.... i dont even see a realtek, conexant, or anything. all i see is audio codecs, legacy audio drivers, legacy video capture devices, media control devices, and video codecs....

im gettin everest and will post back later today (i have to go to work now)

but thanks so much for all this advice, i hope we find a way soon

[LaMisundert00d]

Hello I did somethin very stupid today. while I erased programs that I didnt need in my computer so it would have more space, I also erased the sound driver wich was SoundMax cuz I didnt think It was important and now my computer has NO sound.
Plus, I dont know what the motherboard is nor where it's at. COULD YOU PLEASE TO HELP ME?Thank you!!!.

[andyacecandy]

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer YOUR-727A0A4E7C (Andy's Laptop)
Generator hp owner
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2007-08-11
Time 22:36


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-727A0A4E7C (Andy's Laptop)
User Name hp owner

Motherboard:
CPU Type Mobile AMD Turion 64 ML-37, 2000 MHz (10 x 200)
Motherboard Name Hewlett-Packard Pavilion dv5000 (EP412UA#ABA)
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (06/21/06)

Display:
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)
Monitor Plug and Play Monitor
Monitor Generic Television

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive ST9100822A (100 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive TSSTcorp CD/DVDW TS-L532M (DVD+R9:2.4x, DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:8x, CD:24x/10x/24x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 95189 MB (50981 MB free)

Input:
Keyboard Quick Launch Buttons
Mouse Logitech USB Wheel Mouse
Mouse Synaptics PS/2 Port TouchPad

Network:
Network Adapter Broadcom 802.11b/g WLAN (192.168.1.101)

Peripherals:
Printer HP Photosmart 8200 Series
Printer Microsoft Office Document Image Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device Logitech USB Wheel Mouse
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

[bookworm]

Originally Posted by andyacecandy

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer YOUR-727A0A4E7C (Andy's Laptop)
Generator hp owner
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2007-08-11
Time 22:36


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-727A0A4E7C (Andy's Laptop)
User Name hp owner

Motherboard:
CPU Type Mobile AMD Turion 64 ML-37, 2000 MHz (10 x 200)
Motherboard Name Hewlett-Packard Pavilion dv5000 (EP412UA#ABA)
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (06/21/06)

Display:
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)
Monitor Plug and Play Monitor
Monitor Generic Television

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive ST9100822A (100 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive TSSTcorp CD/DVDW TS-L532M (DVD+R9:2.4x, DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:8x, CD:24x/10x/24x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 95189 MB (50981 MB free)

Input:
Keyboard Quick Launch Buttons
Mouse Logitech USB Wheel Mouse
Mouse Synaptics PS/2 Port TouchPad

Network:
Network Adapter Broadcom 802.11b/g WLAN (192.168.1.101)

Peripherals:
Printer HP Photosmart 8200 Series
Printer Microsoft Office Document Image Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device Logitech USB Wheel Mouse
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

It appears you need this driver from M$ ( Microsoft Universal Audio Architecture ) installed before installing the Conexant audio
http://h20000.www2.hp.com/bizsupport...reg_R1002_USEN

Save to desktop > install > then you must RESTART your comp

then install Conexant audio driver

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a
restore point and follow instructions

[andyacecandy]

I did it all, the microsoft driver installed but then i tried the conexant after restarting and it still says

"Driver Installation Failed: Could not find the MEDIA device for this"


so i guess now it comes down to how much money do i have to pay, what do i have to buy...... or am i just completely out of luck nothing anyone can do?

i appreciate all of your help though, and yeah i went through and tried everything u said before but again nothing.

thanks though

[Konstantine]

Originally Posted by bookworm

Go here to MSI and install the Via 4 in 1 chipset drivers - then restart your comp

then install audio
http://global.msi.com.tw/index.php?f...1&prod_no=1104

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Okay, did that. Still no dice. No sound.

[bookworm]

Originally Posted by andyacecandy

I did it all, the microsoft driver installed but then i tried the conexant after restarting and it still says

"Driver Installation Failed: Could not find the MEDIA device for this"


so i guess now it comes down to how much money do i have to pay, what do i have to buy...... or am i just completely out of luck nothing anyone can do?

i appreciate all of your help though, and yeah i went through and tried everything u said before but again nothing.

thanks though

Can you go here and have a word with these guys, I think it's the chipset driver but is not listed at HP it's at Ati but would like a second opinion, I'm on this site as well http://www.overclockeddoc.com/Forum/index.php

[bookworm]

Originally Posted by Konstantine

Okay, did that. Still no dice. No sound.

Check this to see if Realtek is set as default audio
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.