Multimedia Audio Controller (Realtek ac'97 buggy driver)

[ZitkyAdams]

Ok, so Hi, if I by posting this i am dissobeing the rules, I am sorry, (never quite been too much on forums), and If by you're call, you can delete this any time. Ok, so heres the problem, I had to reinstal my windows xp professional (service pack2 build 2600). All the files have been left on the pc (didn't realy want to delete em), and now everything is working preety fine (i just had to fix the net, pretty much got that), and now i seen that the sound does not work. I read the post "Multimedia Audio Controller" And i did not found any sollution at all, that could've helped me. So, yet i downloaded soundmax drivers, realtek ac'97 driver's (wdm_a404.exe), after uninstaling the multimedia audio controller, and instaling it from exe's by add hardware etc., in safe mode, and when bios (audio and onboard disabled) , both did not work. Yet all those combinations have been mixed to the limit, and yet i stay with NO SOUND. Ive got the Belarc Advisor, yet i do not know what info you pretty much need bout my system, so if I did not have broken any rules, and this thread stays, id be wery gratefull if you could help me. Please use easy english, im not that good at it. Thank you. p.S Atleast read this after deleting it, if its a spam.

[davedarkstar2]

hi, try this. go to control panel like this> start > control panel > system > hardware > device manager > look for anything with a big yellow ?. right click on it and uninstall it. make sure youre connected to the internet and restart youre computer. when it gets back on you might get windows hardware wizard asking you to reinstall drivers ..it will ask if it can connect to internet to find drivers, say yes just this once... just keep saying yes or ok. when its finished restart again and see if you have sound .good luck.

[bookworm]

Originally Posted by ZitkyAdams

Ok, so Hi, if I by posting this i am dissobeing the rules, I am sorry, (never quite been too much on forums), and If by you're call, you can delete this any time. Ok, so heres the problem, I had to reinstal my windows xp professional (service pack2 build 2600). All the files have been left on the pc (didn't realy want to delete em), and now everything is working preety fine (i just had to fix the net, pretty much got that), and now i seen that the sound does not work. I read the post "Multimedia Audio Controller" And i did not found any sollution at all, that could've helped me. So, yet i downloaded soundmax drivers, realtek ac'97 driver's (wdm_a404.exe), after uninstaling the multimedia audio controller, and instaling it from exe's by add hardware etc., in safe mode, and when bios (audio and onboard disabled) , both did not work. Yet all those combinations have been mixed to the limit, and yet i stay with NO SOUND. Ive got the Belarc Advisor, yet i do not know what info you pretty much need bout my system, so if I did not have broken any rules, and this thread stays, id be wery gratefull if you could help me. Please use easy english, im not that good at it. Thank you. p.S Atleast read this after deleting it, if its a spam.

this section of Belarc will give info


Belarc Results:
Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) NEC COMPUTERS INTERNATIONAL Columbia
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0Q 04/30/2002
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
64.35 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1620 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 4D080H4 [Hard drive] (81.96 GB) -- drive 0, s/n D413K89E, rev DAH017K0, SMART Status: Healthy 768 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 64.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
David Ridsdale 7/22/2008 2:09:20 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 2200 series on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller NVIDIA GeForce2 MX/MX 400 [Display adapter]
IHW NT170 [Monitor] (s/n 9999999999, July 2005)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x) MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem


Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 10.1.1.2 / 8
Gateway: 10.1.1.1
Dhcp Server: 10.1.1.1
Physical Address: 00:20:ED:35:1A:80

Networking Dns Server: 10.1.1.1
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
Generic USB Hub (2x)
USB Composite Device
USB Root Hub (2x)

[davedarkstar2]

ahhaa, was just going to suggest doing the belarc thing and let snowqueen have a look.. good luck again.

[ZitkyAdams]

Daverdarkstar2 -> I tryed that, yes there is a yellow mark, i tried uninstaling it, and then through the wizard, updating it via net, it didn't work, so that's why I came looking for help here
Ok so, here's what Belarc gave me :

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
3,20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Intel Corporation D865PERL AAC40926-203
Serial Number: BTRL41510508
Bus Clock: 200 megahertz
BIOS: Intel Corp. RL86510A.86A.0071.P13.0401221036 01/22/2004
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
57,90 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RAM GSA-E60N USB Device [CD-ROM drive]
LITE-ON COMBO SOHC-5232K [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1614C [Hard drive] (160,04 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty
Slot 'J5H1' has 512 MB
Slot 'J5H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41,94 GB 16,35 GB free
d: (NTFS on drive 0) 118,09 GB 41,54 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Visi 2008.07.23 18:48:31 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1310 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce FX 5700 (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (17,1"vis, s/n HSHX918450, rugsëjis 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Communications Other Devices

D-Link DSL-200 USB ADSL Modem (WAN)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
ESET NOD32 antivirus system 2.70 Version 2.70
Realtime File Scanning On

[bookworm]

Originally Posted by ZitkyAdams

Daverdarkstar2 -> I tryed that, yes there is a yellow mark, i tried uninstaling it, and then through the wizard, updating it via net, it didn't work, so that's why I came looking for help here
Ok so, here's what Belarc gave me :

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
3,20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Intel Corporation D865PERL AAC40926-203
Serial Number: BTRL41510508
Bus Clock: 200 megahertz
BIOS: Intel Corp. RL86510A.86A.0071.P13.0401221036 01/22/2004
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
57,90 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RAM GSA-E60N USB Device [CD-ROM drive]
LITE-ON COMBO SOHC-5232K [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1614C [Hard drive] (160,04 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty
Slot 'J5H1' has 512 MB
Slot 'J5H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41,94 GB 16,35 GB free
d: (NTFS on drive 0) 118,09 GB 41,54 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Visi 2008.07.23 18:48:31 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1310 series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce FX 5700 (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (17,1"vis, s/n HSHX918450, rugsëjis 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Communications Other Devices

D-Link DSL-200 USB ADSL Modem (WAN)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
ESET NOD32 antivirus system 2.70 Version 2.70
Realtime File Scanning On

go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21

No:4 audio driver

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions

[ZitkyAdams]

Great.. I did all of that, and I got a "Driver not found error". ;(

[ZitkyAdams]

wait, I did go to add hardware (cuz i had uninstaled the multimedia controller device), i found the driver, but not installed it, run the program u gave me, and now i am rebooting the pc, see if this works

[ZitkyAdams]

It works, thank you SOOOO much, I WAS ABOUT A WEEK, WITHOUT SOUND. . From now on you're MY SOUND QUEEN.

[davedarkstar2]

hi, glad you got it sorted... bookworm, can you tell me which part of the belarc report you looked at to know which drivers to look for, couldnt see it my self,goin daft in my old age... cheers... dave.

[ZitkyAdams]

Thanks.... I love you guys...

[davedarkstar]

its ok bookworm, found it.. Intel Corporation D865PERL .. thanks any way.
think youve made some one very happy today.

[ZitkyAdams]

You have no idea

[davedarkstar2]

the way to do it is, copy n paste the motherboard serial number off belarc report on to google or just highlight it and right click on it ,it will ask you if you want to serch for it with youre default browser, that will take you straight to drivers site (usually). handy to know for the future with different computers eh. you have to be using the pc with the problem though.better than paying the pc shop £20 to do it for you... take care.1 ace forum this.