Plug and play problem

[uyoruk]

I cannot make PnP devices work properly. When i connect a new PnP device for instance my printer, MP3 player, windows detects it but cannot install the driver. When I first setup the OS it detected my MP3 player as a mass storage device and worked properly but now XP detects it as a 'AFMP3 Player' and cannot install the driver. Is there a way to solve this problem other than reinstalling the operating system?

you can also contact from yoruk_umit@yahoo.com

[sp_100]

Did you try to install drivers supplied by manufacturers of the devices?

[uyoruk]

I tried but it says you can now connect your printer in some part of the installation. When i connect it the setup cannot see the printer and doesn't continue installation. my printer is HP 3745 so i have to use its cd.

[sp_100]

Uninstall all old (presently unused) printers.
Then try downloading fresh drivers (along with installation instructions) from the HP site.
If not go, search their Knowledge Base.

[uyoruk]

I didn't install a printer before but i think the problem occurs just because of windows xp. some thing may effected it. I also tried to install any driver from the add new hardware setup but it lists nothing. I have seen the same problem on a previous thread sent by "tongachutt" named "Plug and Play service not working"

[sp_100]

Please check the Device Manager (right-click My Computer -> Manage -> Device Manager) for unknown/improperly installed devices.

Also, check the Event Viewer (Start - > Settings -> Control Panel - > Administrative Tools - > Event Viewer) for possible related errors.

[uyoruk]

I have looked device Manager and only found AFMP3 player problem. also there isn't a printer driver.

In the Event Viewer in the applications part there were two applications caused warning and error. These are USERENV and ESENT. when I searched for them I found the path C:\WINDOWS\I386.

I also find errors in the system part which are: Dhcp,Win32k,Tcpip,BITS,DCOM

But I don't know what to do now.