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Video Controller (VGA Compatible) problems - help??

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Old 07-09-2007, 08:56 AM
Enuf2BDangerous Offline
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Posts: 2
Question Video Controller (VGA Compatible) problems - help??

I recently lost my system due to a Windows error. A computer friend of mine reinstalled Windows XP from my recovery disks, but since then we've had problems with scrolling smoothly. It's jumping and seems almost like a ripple whenever I scroll (doesn't matter if I use the mouse, the scroll bar on the side or arrows on the keyboard. It also doesn't matter if it's just in my internet browser or another program. It does it all over. Some of my downloaded games also tell me that my video card doesn't support "hardware acceleration".

As far as my browser(s) go: I have already checked that the box is checkmarked for "smooth scrolling" and I have even tried other browsers. All to no avail.

Windows tells me I need no new updates.

My computer is an eMachines system that I bought in Fall 2005 and I've already been to their website to DL their drivers (dl'd and attempted install for all they had) but when I go to the device manager it tells me they've already been installed. I still tend to think it's a driver problem, but I don't know enough about how to pinpoint exactly where the problems are.

The system information I'm able to find (so far, if you need any further info I'll need help on how to find it on my system):

eMachines T3104
AMD Sempron Processor
3100+
1.8 GHz 192MB of Ram

I'm running Windows XP Home edition 2002, service pack 2

My monitor is an Acer flat-screen AL1714. It came with a disk, but there are no drivers to install from that.

The ? marks I'm getting in device manager are for:
CIF Single Chip
Video Controller (VGA Compatible)

I don't want to have to spend another $100 for my computer guy to fix it when it's probably something I can find myself if I'm pointed in the right direction by you good people.

Thanks so much in advance!!!
Melanie
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Old 07-11-2007, 04:11 PM
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pip22 Offline
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Your right to think it's a driver issue, since that is what Device Manager is telling you with the question-marks or exclamation marks. The former means the driver is missing so Windows doesn't know what the device is, and the latter means there is a driver installed for that device but it's the wrong one.

If Device Manager simply says "Video Controller (VGA Compatible" then the driver is not installed. If it was, it would show the make and model of the video controller, not simply "video controller". Go back to the Acer website and download the video driver but this time make sure you follow any instructions they supply regarding installation.

The "CIF Single Chip" item refers to a web camera driver, so unless you actually have a web camera installed you can just ignore it. It may simply be the remnants of some old webcam sofware that wasn't fully removed. If you do need it, there is a link to the driver here, though I can't guarantee it's the correct one for your exact model so no promises. If it doesn't work just remove it.
http://www.soft32.com/download_180545.html
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