XP Sudden Shutdown

[hayats]

Hello everyone,

I have a P-4 1.7 GHz with Intel D845GLAD motherboard and 128 mb ddr ram and Win XP. I bought this system recently and since then it is giving me this sudden shutdown problem. It shuts down usually when I click on any file or icon. This happens almost once to twice every day. The vendor told me to re-partition it and reinstall Windows, which I did but the problem is still there.

Initially when I installed the driver I got the message that these drivers are not digitally signed by Microsoft but I am using them. Do u think that can be a reason, but the drivers came with the motherborad from Intel.

Thanks

Amir

[curtybob]

drivers for what? ide, usb, alot of drivers come on the cd's!

[challengedavid]

do you have any symantec software and nero incd running as this wil shut pc down

[WSG]

Hello

I have a very similar problem. My PC has XP pro on it and various other software. It's AMD XP based, MSI Mobo, Creative Platinum Sound Card, 512mb DDR.
I've tried fresh Windows installs, removing programs and all sorts, but can't find the problem?

At first I thought it was a problem with the soundcard as it seemed to always do it in cubase, but happens with winamp and real meadia player and games.
I've resently noticed even if I leave my PC on sometimes it will just reboot for no reason.
Once rebooted it says Windows has recovered from a serious error?
I've run Norton WinDoctor, but this doesn't find or fix any relevant bugs?
In device manager I can't see any problems with my hardware!

Can anyone help as it's driving me nuts!!!!!

Look forward to a reply!!!

[Tobin]

Try going into the event viewer and see if it lists any system errors that may help ...

start-->control panel--->administrative tools-->event viewer


You can also try turning off the auto reboot on system error in WinXP. Next time you reboot it should show a bsod that should have an error message on it. That may lead to the offending problem.

start-->control panel-->system-->click the advanced tab--->start up and recovery settings. Unclick the auto reboot option.

Good Luck

[WSG]

Thanks Tobin, I will try this and see what happens.

[ESALADUANE]

Tobin's suggestion is good for gathering more information. Shutting down for no apparant reason is XPs default reaction to a system failure. The colorful yellow and red icons in the event viewer should give you some information (right-click the icon and go to properties>click the link to Microsoft). Forcing a Blue Screen will give you more.

[WSG]

Hi ESALADUANE,

I done what you suggested, but on the microsoft site it tells me they have no information.

Here's details of one of my errors!


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 10/01/2003
Time: 20:16:41
User: N/A
Computer: GREEN-YRT35KRA
Description:
Error code 1000007e, parameter1 c0000005, parameter2 f9c03ba6, parameter3 f9e79874, parameter4 f9e79574.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 66 39 63 30 33 62 61 36 f9c03ba6
0040: 2c 20 66 39 65 37 39 38 , f9e798
0048: 37 34 2c 20 66 39 65 37 74, f9e7
0050: 39 35 37 34 9574

[ESALADUANE]

I'm still looking for the numbers, but here is an expanded explanation of the shutdown/reboot issue:

http://www.aumha.org/a/shtdwnxp.htm

note that "currently, the leading cause of Windows XP shutdown problems is hardware incompatibility, including driver issues".

[skennedy]

I read an Article on one of the motherboard manufactors websites the other day that said that most lock up and reboots come from the video card and the motherboard not being compatable. I would find out what kind of motherbraod and video card you have go to your motherboard on the web and see what it says. they should have a list of video cards that WORK with there motherboard. Have a great day!!!!

[ziggie]

i'd agree with skennedy;

Drivers cos 95% of most all windows problems, if u think u have the latest and greatest.... try a older set of drivers.

later
z

[Terry Zaperach]

When this happened to my computer, I had to upgrade the BIOS. My computer was brand spanking new and still I had to do an upgrade! I don't know if this is your problem, but it's a good fyi.

[treeves]

I am having the same problem here. I have been building PCs for over 7 years, and I have to admit I am stumped.

We built a PC for a client with a Celeron 2.4GHz, an MSI Ultra-C SIS MB, 1GB DDR333 RAM, 40GB hard drive, a 10/100 Netgear NIC, and 32MB GeForce 440 graphics card. We are runnng XP Pro.

Client received the PC, and swapped out the GeForce for a $699 3DLabs Wildcat 512MB video card. He also added a CDRW and updated mouse drivers. He installed APC UPS software, AutoCAD, ProEngineering, and a host of other programs, such as Winamp.

Then, it started shutting down on its own and rebooting. He said that eventually he went to safe mode, where it seemed to stabilize.

Here's what we have done: replaced the power supply, replaced the RAM, replaced the video card with a 128MB GeForce. We brought it back to the shop and updated the BIOS.

We tested it with a number of burnin packages and it tested clean. No reboots after 2 days of testing in our shop.

We sent it back to the client, he connected to the network, and within an HOUR, it failed, and started rebooting on its own.

I would really appreciate some help on this issue. It would appear to be a driver issue, but I cannot put my finger on it and it's given me a real headache. Thanks...

[mikt]

usualy it is a problem of adressing data form the cpu to agp port trugh the north bridge on VIA based mainboards...

even if xp is up to date... on VIA mainboards Via service pack is a must ... this instals a driver called VIA CPU TO AGP Bridge wich solves problems with all sorts of errors that may apear

maybe on intel based boards is the same
i think u should install drivers from the CD (u got it when u bought ur box) wich include this so called "bridges"

[Audigy]

I am searching for this too, and I found this page @ MS support, maybe it can help.

This problem occurs because the driver for the USB Universal Reader from Lexar Media, Inc is not compatible with Windows XP.
Lexar Media, Inc. has confirmed that this problem occurs when you use a version of their Sausb.sys driver with Windows XP that is earlier than version 4.6.

http://support.microsoft.com/default...&Product=winxp

Also found this in another forum:

"This is a BOIS-level error. The easiest and cheapest things to check first
are: connections to HDDs and CD/DVD drives. Make sure they're secure. Repl
acing the cables wouldn't be a bad idea. Next, check the memory. If you ha
ve known good spares lying around, swap them out with the sticks in your sys
tem and see if that doesn't fix the problem." (nuclearsecret, www.mcse.ms)


Cheers
J