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Windows XP Locks on bluescreen, can't start in safe mode... HELP!
Hi,
Help! I have Windows XP and its locking up on the blue screen that says Windows XP and has the logo. I want to try to do a system restore to fix this problem.
I tried to start the computer in safe mode, but it won't work. I get stuck on the same blue screen with the logo. I have tried the options to restore to last good configuration and to restore to command prompt. Nothing is working.
Does anyone have any ideas what to do next. I seen things about rebooting from a cd...if I do this will I be able to get in to try the system restore or will this make me do a reinstall of windows and force me to lose data.
Any help anyone can give would be greatly appreciated!
Thanks!
Sharon
Note...I have a home network and I can still get to the harddrive of this computer when it's stuck on the blue screen, so I can get all of my files off if I need to but I'd obviously like to avoid that if possible....
Windows XP Home Edition (not sure edition since I can't boot to check)
HP Pavillion Notebook
Last edited by smcrsc : 03-11-2005 at 09:24 PM.
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