rebooting problem

[kj-rj1234]

I am having a problem that hopefully someone can recommend a solution to....

I am running Windows XP Professional v2002 w/ Service Pack 1 on a AMD XP2200 1.8 chip with 512 meg DDR Ram.... the problem I am having is random reboots.... I have been given many different solutions to try, and am about at my wits end.... First, everyone was sure I had a chip overheating problem..... the motherboard (MSI KT4 Ultra) comes with monitoring software and it always says that the processor is running well within the temp norms... even under heavy use..... then someone said "Power supply, definately the power supply" so I just today installed a new 500 watt dual fan PS..... and 20 mins after setting everything up, BOOM, rebooted..... when it reboots, it bounces right back into XP with no error messages and I cant see where anything error-like is logged......

Any suggestions would be GREATLY appreciated.... if you need more info on the system, etc, I will gladly elaborate.....

BTW.... I originally ran win 98 but with the new MB, the random reboots were blamed on MB incompatibility with 98 so I formatted and installed XP...... that was my first "its this... its gotta be this" solution recommended by a friend....

thanks
kj

[Max Death]

are you using one stick of ram or two if two are they exactly the same . Have you checked your ram to make sure it is functioning correctly. I have seen sponanious boots caused by two different sticks of Ram and also from bad Ram. Motherboard incompatibility with eather windows 98 or Xp is not something I have ever heard of. Might check the MB bios and see if an update is available.
You say that it is not a temp problem but have you tried removing a panel from your box and placing a fan near it. Some monitoring software does report temps wrong. This was especially true with the AMD XP chips when they first came out. I know from experiance. Hope something helps. Let us know.

[kj-rj1234]

Originally posted by Max Death
are you using one stick of ram or two if two are they exactly the same . Have you checked your ram to make sure it is functioning correctly. I have seen sponanious boots caused by two different sticks of Ram and also from bad Ram. Motherboard incompatibility with eather windows 98 or Xp is not something I have ever heard of. Might check the MB bios and see if an update is available.
You say that it is not a temp problem but have you tried removing a panel from your box and placing a fan near it. Some monitoring software does report temps wrong. This was especially true with the AMD XP chips when they first came out. I know from experiance. Hope something helps. Let us know.

Well, lets see..... The Ram is 1 stick... as far as I can tell, it is functioning properly....... as for the MB compatibility, by incompatibility, I mean, there are no drivers available for the MB in win 98...... The driver update page that is available from the MB manufact. says "Your Operating System Is Not Supported by MSI"..... as for the temp....... havent put either panel back on the tower since I put the MB in and got the rebooting problem...... the monitor software as well as the bios says its running at 39-49deg C..............

Thanks for the quick reply
kj

[Daeymon]

plug your computer into a completely different outlet. sometimes if you use a power stick...like with other devices plugged into it at the same time, reboots can be caused by power twitches. Your problem from what i can tell is not a hardware or software issue...think outside the computer...your surge protector or outlet could be bad..weak..overdrained..or shorted...try it.

[kj-rj1234]

Originally posted by Daeymon
plug you computer into a completely different outlet. sometimes if you use a power stick...like with other divices plugged into it as the same time, i have seen reboots cause by this. You problem from what i can tell is not a hardware or software issue...think outside the computer...your surge protector or outlet could be bad..weak..overdrained..or shorted...try it.

Thanks for the suggestion... I'll give it a try and let you know if it helped

kj

[Tobin]

Have you tried looking in the event viewer to see if there are any errors listed?

Start--->Control Panel---->Administrative Tools---> Event Viewer

Might give you a hint of where the problem is coming from.