fatal error

TopGunna002 · #1 03-23-2005, 09:31 PM

my computer has many (5) different user names and when trying to switch from one to the other while on one i get this error message. Any idea how to help?

c000021a fatal system error

The session manager system process termined unexpectly with the status of0xc000000005(0x77e7569e0x002ef808)

Ant · #2 03-24-2005, 02:14 AM

Had you installed any new software prior to this happening?

Techsomething · #3 03-24-2005, 02:19 AM

If you have Norton CleanSweep Smart Sweep feature
Disable it then retry

If you dont have service pack 2 download and install it from www.windowsupdate.com