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  #1  
Old 03-23-2005, 09:31 PM
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Question fatal error

my computer has many (5) different user names and when trying to switch from one to the other while on one i get this error message. Any idea how to help?

c000021a fatal system error

The session manager system process termined unexpectly with the status of0xc000000005(0x77e7569e0x002ef808)
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  #2  
Old 03-24-2005, 02:14 AM
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Had you installed any new software prior to this happening?
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Old 03-24-2005, 02:19 AM
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If you have Norton CleanSweep Smart Sweep feature
Disable it then retry

If you dont have service pack 2 download and install it from www.windowsupdate.com
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