HELP!!! Viruses not caught by scan?? Ran FDisk, still have problems...

[Kaleen]

This is related to my other post, sorry that there are two posts, I am in panic mode. I am frightened that I have a virus and I don't want to infect my friends...
I was having problems--basically the windows problems stopped working one by one, first msn messenger, then internet explorer, then media player...but I didn't really realise the extent of the problems.
I reinstalled Windows and still had trouble--as in, when I tried to turn on/off the computer it wouldn't work--so I ran FDisk. Everything seemed to be going ok, and no serious problems to report yet, but I get error messages almost every time I use the computer, always for a different application. And I don't know if I should worry or not. Microsoft, PC World, Toshiba were all entirely unhelpful... PLEASE PLEASE PLEASE HELP!!!!!!!!!

[Kevin_gibson]

Hi,

I am a work on behalf of Pcw worlds tech support, did you actually delete the partitions during a recovery? and was anything plugged in to the laptop when you ran the restore?

I'd recommend deleting ALL partitions if not already done so, and try another recovery.
If you still get errors, could be the recovery isn't going through properly, you have something attached, or some kind of hardware fault is developing.

[Kaleen]

Actually, I don't know if I did or not. I was on phone to the people at PC World and just followed their instructions. If it is a hardware fault, I am under warranty, would sending it in to get a new whatever-is-broken maybe fix it?? I don't *think* anything was plugged into the computer at the time, I am pretty sure I just plugged in the internet so that I could go online and download McAfee/ZoneAlarm.

[Kevin_gibson]

Hi Kaleen,

The people you probably spoke to were the same company I work for,
what I'd recommend doing, is another system recovery.

But don't go on the Internet straight away, or install any software, see how the machine is running, and see if it seems stable, with no errors or anything.

[bookworm]

Originally Posted by Kaleen

Actually, I don't know if I did or not. I was on phone to the people at PC World and just followed their instructions. If it is a hardware fault, I am under warranty, would sending it in to get a new whatever-is-broken maybe fix it?? I don't *think* anything was plugged into the computer at the time, I am pretty sure I just plugged in the internet so that I could go online and download McAfee/ZoneAlarm.

Turn off System Restore, if a virus or spyware, restore points are protected and are not scanned, get these free spyware programes

http://www.lavasoftusa.com/software/adaware/
http://www.safer-networking.org/en/index.html
update immediatley, make sure your antivirus is up to date.
Then log on in Safe Mode and run all your scans again

Hope this helps