system keeps rebooting @ windows start up screen

[jasyn]

actually it doesn't really reach the boot screen where it shows the windows icon and the little scroll bar goes from left to right. i don't kno what my sister did to her computer but the system just rebooted by itself .. and it keeps trying to boot up .. but the computer itself keeps restarting & you get to the screen where it says "the last time windows tried to run it failed .. what do u want to do" .. then it gives u the options for safe mode .. last known good setting .. or regular .. i've tried all 3 .. and it fails to boot up & just keeps rebooting. what could be causing this? is there a new virus out there?

[domrest]

Originally Posted by jasyn

actually it doesn't really reach the boot screen where it shows the windows icon and the little scroll bar goes from left to right. i don't kno what my sister did to her computer but the system just rebooted by itself .. and it keeps trying to boot up .. but the computer itself keeps restarting & you get to the screen where it says "the last time windows tried to run it failed .. what do u want to do" .. then it gives u the options for safe mode .. last known good setting .. or regular .. i've tried all 3 .. and it fails to boot up & just keeps rebooting. what could be causing this? is there a new virus out there?

I had the exact same problem. Here's how I was able to resolve it with MicroSoft's help. Insert your XP installation disk and boot to it. Then do a "Repair Installation" of Windows. In my case, there were some corrupt files that caused the system to keep rebooting. This remedied the problem. Althouth Microsoft cautioned me that I may loose some data, particularly the "my documents" file, I did not. It worked perfectly. Hope this help you!

[jasyn]

Originally Posted by domrest

I had the exact same problem. Here's how I was able to resolve it with MicroSoft's help. Insert your XP installation disk and boot to it. Then do a "Repair Installation" of Windows. In my case, there were some corrupt files that caused the system to keep rebooting. This remedied the problem. Althouth Microsoft cautioned me that I may loose some data, particularly the "my documents" file, I did not. It worked perfectly. Hope this help you!

i can't get into safe mode .. last known config .. or regular mode.
i can't get into recovery console using the xp disc (legit)
i can't get into setup using the xp disc (legit) .. it reboots on "Starting up Windows Setup".
i can't use these damn floppy boot discs either .. "File \bootinfo.ini could not be loaded.
The error code is 4096."

[bbeard67]

Have you tried going in to your bios setup and switch your boot order so that you boot from cdrom first?

[jasyn]

Originally Posted by bbeard67

Have you tried going in to your bios setup and switch your boot order so that you boot from cdrom first?

it's always been like this

[MJaeson]

Any external devices connected (USB, Firewire etc.) turn off Legacy support and boot from LAN in BIOS too

[jasyn]

Originally Posted by MJaeson

Any external devices connected (USB, Firewire etc.) turn off Legacy support and boot from LAN in BIOS too

nope .. i set my bios all back to default and it still wouldn't work.

[MJaeson]

Any external devices connected (USB, Firewire etc.), disconnect them; turn off Legacy support and boot from LAN in BIOS too

[snowmonkey]

one question... Do you have SP2 Installed ? Was it working properly before installing SP2 ?


Cheers

[snowmonkey]

Read this article on MS site:
http://support.microsoft.com/default...d=kb;en;326904

if you have one of these product ID (see below) and apply the SP2 or one of the new patches then your system will go into a loop, that's MS way of cleaning up
XXXXX-640-0000356-23XXX
XXXXX-640-2001765-23XXX
XXXXX-640-643718x-23XXX
XXXXX-641-309376x-23XXX
XXXXX-642-064580x-23XXX
XXXXX-642-464364x-23XXX
XXXXX-643-334701x-23XXX
XXXXX-644-081772x-23XXX
XXXXX-644-451265x-23XXX
XXXXX-644-874896x-23XXX
XXXXX-644-933704x-23XXX
XXXXX-644-962396x-23XXX
XXXXX-645-833254x-23XXX
XXXXX-645-994962x-23XXX
XXXXX-646-031843x-23XXX
XXXXX-646-104081x-23XXX
XXXXX-646-105103x-23XXX
XXXXX-647-318838x-23XXX
XXXXX-647-592029x-23XXX
XXXXX-647-677834x-23XXX
XXXXX-648-301691x-23XXX
XXXXX-648-819992x-23XXX
XXXXX-649-106765x-23XXX
XXXXX-649-941392x-23XXX
XXXXX-650-292312x-23XXX

Cheers

[jasyn]

Originally Posted by snowmonkey

Read this article on MS site:
http://support.microsoft.com/default...d=kb;en;326904

if you have one of these product ID (see below) and apply the SP2 or one of the new patches then your system will go into a loop, that's MS way of cleaning up
XXXXX-640-0000356-23XXX
XXXXX-640-2001765-23XXX
XXXXX-640-643718x-23XXX
XXXXX-641-309376x-23XXX
XXXXX-642-064580x-23XXX
XXXXX-642-464364x-23XXX
XXXXX-643-334701x-23XXX
XXXXX-644-081772x-23XXX
XXXXX-644-451265x-23XXX
XXXXX-644-874896x-23XXX
XXXXX-644-933704x-23XXX
XXXXX-644-962396x-23XXX
XXXXX-645-833254x-23XXX
XXXXX-645-994962x-23XXX
XXXXX-646-031843x-23XXX
XXXXX-646-104081x-23XXX
XXXXX-646-105103x-23XXX
XXXXX-647-318838x-23XXX
XXXXX-647-592029x-23XXX
XXXXX-647-677834x-23XXX
XXXXX-648-301691x-23XXX
XXXXX-648-819992x-23XXX
XXXXX-649-106765x-23XXX
XXXXX-649-941392x-23XXX
XXXXX-650-292312x-23XXX

Cheers

sadfully the system had sp2 on it .. and sadfully none of the cdkeys i used are on that list .. where exactly did u get the idea that if u have these cdkeys MS puts you in a loop? i didn't find that in the provided link u gave me?

[bbeard67]

if you've got a floppy drive you could try the windows xp boot up floppies to gain access to the cdrom and do a repair install.
http://www.microsoft.com/downloads/d...7-4FED408EA73F

[jasyn]

Originally Posted by bbeard67

if you've got a floppy drive you could try the windows xp boot up floppies to gain access to the cdrom and do a repair install.
http://www.microsoft.com/downloads/d...7-4FED408EA73F

i've already tried .. that is where the error 4096 comes in

[bbeard67]

if all else fails try a windows 98 boot disk
The ones below have cdrom support
Then access the cdrom drive

Go to directory I386
and type in winnt click enter
http://www.bootdisk.com/bootdisk.htm