Security tab

[jean]

Been asked to go to the symantec shared folder to check the security tab in the user group section. Cannot access security tab. I am logged in as Adminstrator. Cannot update symantec.

[Jazz]

Originally Posted by jean

Been asked to go to the symantec shared folder to check the security tab in the user group section. Cannot access security tab. I am logged in as Adminstrator. Cannot update symantec.

I am no longer familiar with Symantec products. However, if it is an update issue with respect to a Symantec product, then surely you need to research the Symantec website. Makes perect sense to me.

Symantec Product Support

[jean]

Did that. Can't check the security tabs, per their request. Any idea how to do that?

Thanks

[Jazz]

Originally Posted by jean

Did that. Can't check the security tabs, per their request. Any idea how to do that?

Thanks

jean, I'm going to need a lot more than that to go on.

Quote: "Been asked to go to the symantec shared folder to check the security tab in the user group section. Cannot access security tab. Cannot access security tab. I am logged in as Adminstrator. Cannot update symantec."

What Norton product are we talking about here? Presumably, you have a network there? Correct? I need to have the specifics, jean, as you have hardly given me anything to go on.

Quote: "Can't check the security tabs, per their request. Any idea how to do that?"

What are you talking about???? What was who's request??? You mention that you cannot update?? Have you tried clicking on "Live Update" within the program itself? (I think that's what Norton call it). Any error messages when you try "Live Update"? Why would you be trying to access the Symantec shared folder and in the next breath say, "cannot update Symantec??

To be perfectly honest with you jean, I still think this is a Norton/Symantec issue and not an XP issue. However, I await your reply.

Please start from the beginning, be comprehensive and concise.