Unable to install Digital Camera driver

hammer78 · #1 01-23-2003, 08:41 AM

Can anyone please help me. I am having problems with installing a digital camera. The camera is a Mustek VDC 300. When I try to install the drivers, they install as normal but when I go to use the camera, I keep getting messages saying that the driver isnt installed. I have tried to reinstall the drivers but I keep getting the message "the class installer has denied the request to update or reinstall the driver" After this message I have also tried to remove the driver for the camera but the Device Manager says that the device is used to boot up the machine and can not be removed!. I would be very greatful if someone could help.

P.S.
I will outline my system below:

AMD1700XP+
256MB DDR Ram
GeForce MX2 400 64MB
Jetway v266A Motherboard
And Windows XP Pro

Many Thanks

Thank You for the reply, it seems ive had it lol.

beeboy · #2 01-23-2003, 10:09 AM

Mustek does not have a XP specific driver for that camera. The last driver made for that camera is July of 99. Go to this address and look for a European driver.
http://www.mustek-europe.com/cgi-bin/verifyserial.cgi
If a driver is not available in Europe you are out of luck and will need to contact Mustek for technical assistance for at least removing the software.