Direct X - gaming problem! with XP

[bogle]

DirectX 8.1 Potential Issues in Games That Use Software Vertex Processing

SYMPTOMS
Under very rare circumstances, games that use the Software Fixed Function Transform and Lighting functionality in DirectX 8.1 may stop responding (hang) while you play a game.

To obtain this fix, visit the "Download" section of the following Microsoft Developer Network Web site:
http://msdn.microsoft.com/downloads
File name: Dx81b winxp - qfe (q321178).exe
Display name: DX8.1b WinXP - QFE

First Published: Apr 11 2002 9:58AM
Keywords: kbWinXPpreSP1fix kbbug

*** Ok here is the thing, i can't find the file anywhere in microsoft does anyone have the file or can they can it on MS?? PLEASE HELP!

I'm try to play warcraft3, but it just hang when i try to play the game!!!

*** oh and becoz of this i installed directX 9.0 (how do i uninstall it, if i need to)

Thank you guys in Advance!! thz

[bogle]

anyone know? please?

[The Tool]

Strange, I can't find it either

Only way left is to contact Microsoft support http://support.microsoft.com

BTW, do you get any error message while playing warcraft3?

[bogle]

To answer your question first, when i'm playing the game. The game either Hangs or the computer just restart. But after i restart, i get a msg about conflict from my CPU with video card.

And this is what they said in the Mail they REPLAY ME
"Flo, I understand you need assistance to locate the q321178 article in order to download it on your Windows XP. I apologize for the inconvenience you are experiencing.

Temporary router issues on the Internet may be affecting your ability to access several of our Web sites. I would request you to please try again. "

so i guess i have wait for awhile b4 i can download it!!!
man... i need my game!!! is there any other i could fix the problem??
please?

thank you

[bogle]

and the other problem is.
i can't use anyother support from microsoft, because i downloaded my XP. i did not buy it. they always ask for my cd key and other stuff. so should i or should i NOT call them up for support!?

[The Tool]

Originally posted by bogle
But after i restart, i get a msg about conflict from my CPU with video card.

Download the latest drivers for your graphics card. It might help.