Multimedia audio controller

[angelydevil4292]

hey, I guess this is to bookworm, because you seem to know most about multimedia audio controller. I have kind of the same problem as Bonham983 above me. Everytime I turn on my computer, it tries to install multimedia audio controller, but it says it can't find the necessary information to install it.

Operating system

Windows XP Home Edition Service Pack 2 (build 2600)


System model

Acer Aspire T160 R02-A3
System Serial Number: PTS4805003624070782706


I have absolutely no idea about where to start about downloading anything to install. I really hope you can help me, and if you need aome other information about my computer let me know.

[bookworm]

Originally Posted by mandalorianjedi

Sorry, I should've sent this info in the first message...

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

Processor
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
243.82 Gigabytes Usable Hard Drive Capacity
121.47 Gigabytes Hard Drive Free Space

SAMSUNG CDRW/DVD SM-352F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6 L200P0 USB Device [Hard drive] (203.92 GB) -- drive 1
WDC WD400BB-75FJA1 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WCAJA2006182, rev 14.03G14, SMART Status: Healthy

System Model
Dell Computer Corporation Dimension 2400
System Service Tag: 4MBM251 (support for this PC)
Chassis Serial Number: 4MBM251
Enclosure Type: Space-saving

Main Circuit Board b
Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374043V02CC.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003

Memory Modules c,d
254 Megabytes Installed Memory
Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 14.68 GB 325 MB free
d: (NTFS on drive 0) 25.27 GB 9.99 GB free
g: (FAT32 on drive 1) 203.87 GB 111.16 GB free

Network Drives
None detected

Controllers
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Multimedia
Unimodem Half-Duplex Audio Device

This is the link to your drivers http://support.euro.dell.com/support...atid =&impid=

you need to check if you have onbord or a sound card
onboard audio - plug into I/O plate - ADI 198x
sound card - plug into expansion slot - Sound Blaster Live ( 2 versions )

see here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bookworm]

Originally Posted by Bonham983

Hi Bookworm, you seem to be the resident expert here on Multimedia Audio Controller difficulties... anyway, I'm not sure what happened but each time I start my computer it says new hardware found and tries to install software (which can not be located) for Multimedia Audio Controller. I downloaded belarc and here is my info:

Operating System

Windows XP Home Edition Service Pack 2 (build 2600)


System Model

Gateway E-6000 4000782
System Serial Number: 0028455806
Chassis Serial Number: 0028455806
Enclosure Type: Desktop

Processor

2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board

Board: Intel Corporation D850EMV2 AAA87987-401
Serial Number: IMMV23402438
Bus Clock: 133 megahertz
BIOS: Intel Corp. MV85010A.15A.0069.P10.0208010941 08/01/2002

I tried going to Gateway and downloading their sound driver in the "My Sound Downloads" area, a program called 7513081.exe - Sound Blaster Audigy driver, vers. 5.12.4.252, but it didnt seem to work. Do I need to do some installing/uninstalling before trying to run this program? Or am I in the wrong area. Thx in advance for any help.

You need to point Windows to the driver to install.

This is how Gateway install the driver

Installation

Download the file to the desktop, and then perform the following steps.

1. On your screen, double-click the 7513081.exe file.

2. The Win-Zip Self-Extractor window opens and unzips the files to the C:\Cabs\7513081 folder.

3. Close all open programs.

4. From the Start menu, click Run. In the Run dialog box, type: C:\Cabs\7513081\Audigy.exe. Click OK.

5. In the Gateway Installer dialog box, click Begin to start the installation.

6. The installation may prompt you for the Windows CD, if so, place the CD in the drive, and then click OK.

7. When prompted to restart the computer, click Yes.

Any problems just post back

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bookworm]

Originally Posted by angelydevil4292

hey, I guess this is to bookworm, because you seem to know most about multimedia audio controller. I have kind of the same problem as Bonham983 above me. Everytime I turn on my computer, it tries to install multimedia audio controller, but it says it can't find the necessary information to install it.

Operating system

Windows XP Home Edition Service Pack 2 (build 2600)


System model

Acer Aspire T160 R02-A3
System Serial Number: PTS4805003624070782706


I have absolutely no idea about where to start about downloading anything to install. I really hope you can help me, and if you need aome other information about my computer let me know.

That model has Realtek AC'97 audio go here http://www.realtek.com.tw/downloads/...&GetDown=false

Download the (Executable file) save to desktop, double click downloaded file on desktop to install


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[angelydevil4292]

bookworm, THANK YOU SOOOOO MUCH. it's so nice to be able to hear sound from my computer again.

[Bonham983]

Originally Posted by bookworm

You need to point Windows to the driver to install.

This is how Gateway install the driver

Installation

Download the file to the desktop, and then perform the following steps.

1. On your screen, double-click the 7513081.exe file.

2. The Win-Zip Self-Extractor window opens and unzips the files to the C:\Cabs\7513081 folder.

3. Close all open programs.

4. From the Start menu, click Run. In the Run dialog box, type: C:\Cabs\7513081\Audigy.exe. Click OK.

5. In the Gateway Installer dialog box, click Begin to start the installation.

6. The installation may prompt you for the Windows CD, if so, place the CD in the drive, and then click OK.

7. When prompted to restart the computer, click Yes.

Any problems just post back

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Hello again,
I had previously run through that installation outline when I originally downloaded the program, it did not work. So I tried it again after you instructed, still the same result. When my computer restarted, the "Found New Hardware Wizard" prompted me to install software for the Multimedia Audio Controller again, this time I went to "install from a list or specific location" and included the following location (C:\cabs\7513081\AUDIO\Drivers\WIN2K_XP) as the \WIN2K_XP folder was the only one in the directory that was allowed. The Wizard then said the hardware was not installed due to being unable to find the necessary software. I'm stumped, any clues?

[mandalorianjedi]

oooooh, thankyouthankyouthankyouthankyouthankyouthankyouth ankyouthankyouthankyouthankyou! It all works!

[bookworm]

Originally Posted by Bonham983

Hello again,
I had previously run through that installation outline when I originally downloaded the program, it did not work. So I tried it again after you instructed, still the same result. When my computer restarted, the "Found New Hardware Wizard" prompted me to install software for the Multimedia Audio Controller again, this time I went to "install from a list or specific location" and included the following location (C:\cabs\7513081\AUDIO\Drivers\WIN2K_XP) as the \WIN2K_XP folder was the only one in the directory that was allowed. The Wizard then said the hardware was not installed due to being unable to find the necessary software. I'm stumped, any clues?

That is a Soundblaster sound card, your audio plugs should be in an expansion slot on the tower. The motherboard has onboard sound so a set of audio plugs will be on the I/O plate. Which set of audio plugs are you using see here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus

[Bonham983]

Originally Posted by bookworm

That is a Soundblaster sound card, your audio plugs should be in an expansion slot on the tower. The motherboard has onboard sound so a set of audio plugs will be on the I/O plate. Which set of audio plugs are you using see here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus

I'm not entirely sure how to respond, but when I look at the Expansion slot, i find a plate labelled Soundblaster Audigy, with 5 colored circular plugs and 1 cable slot.

[bookworm]

Originally Posted by Bonham983

I'm not entirely sure how to respond, but when I look at the Expansion slot, i find a plate labelled Soundblaster Audigy, with 5 colored circular plugs and 1 cable slot.

Do you plug your speakers into the Soundblaster audio, or have been using the audio plugs on the I/O plate ( near top of tower, where keyboard and mouse sockets are ) I think Windows is trying to load the onboard audio drivers.

[Bonham983]

Originally Posted by bookworm

Do you plug your speakers into the Soundblaster audio, or have been using the audio plugs on the I/O plate ( near top of tower, where keyboard and mouse sockets are ) I think Windows is trying to load the onboard audio drivers.

I do plug my speakers into the Soundblaster audio. The 5 holes are color coded, two of the colors correspond to the colors of the plugs from my sub, which has ports on it which my two speakers plug in to.

[chicken64]

I need help installing my Sound Card. This is the Info that I got form Belarc Advisor:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3502
System Serial Number: CRC67 200 10863
Chassis Serial Number: CRC6720010863
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D101GGC AAD54032-302
Serial Number: BTGC62500GCV
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11010M.15A.0009.2006.0420.1045 04/20/2006
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.84 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836V [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-22JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM9W789851, rev 05.01C05, SMART Status: Healthy 368 Megabytes Installed Memory

Slot 'DIMM2' is Empty
Slot 'DIMM3' has 512 MB (serial number 0x00000000)
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 77.84 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Ownage 9/5/2007 10:49:22 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices

AirLink101 USB XR Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:A58:53:31
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:16:76:98:69:70

Networking Dns Server: 192.168.1.1

[Bonham983]

Just a bit of follow-up... I went to the Creative Product website to gain more information on the Soundblaster Audigy card, hopefully obtain some drivers from them directly. They had driver downloads available, but when I went to install them, the install wizard said that no supported product could be located on my computer. How is that possible? I can physically see the soundcard installed in my computer tower. I'm at a loss, any more suggestions would be greatly appreciated.

[bookworm]

Originally Posted by Bonham983

Just a bit of follow-up... I went to the Creative Product website to gain more information on the Soundblaster Audigy card, hopefully obtain some drivers from them directly. They had driver downloads available, but when I went to install them, the install wizard said that no supported product could be located on my computer. How is that possible? I can physically see the soundcard installed in my computer tower. I'm at a loss, any more suggestions would be greatly appreciated.

It depends which Audigy card you have, Gateway don't give the model,can you look at the card and see what if any numbers you can see on it.

[bookworm]

Originally Posted by chicken64

I need help installing my Sound Card. This is the Info that I got form Belarc Advisor:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3502
System Serial Number: CRC67 200 10863
Chassis Serial Number: CRC6720010863
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D101GGC AAD54032-302
Serial Number: BTGC62500GCV
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11010M.15A.0009.2006.0420.1045 04/20/2006
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.84 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836V [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-22JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM9W789851, rev 05.01C05, SMART Status: Healthy 368 Megabytes Installed Memory

Slot 'DIMM2' is Empty
Slot 'DIMM3' has 512 MB (serial number 0x00000000)
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 77.84 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Ownage 9/5/2007 10:49:22 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices

AirLink101 USB XR Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:A58:53:31
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:16:76:98:69:70

Networking Dns Server: 192.168.1.1

If this is an Emachine W3502 then audio is Realtek HD go here http://www.realtek.com.tw/downloads/...&GetDown=false

Download the (Executable file) save to desktop, double click downloaded file on desktop to install


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions