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  #286  
Old 03-17-2008, 07:31 PM
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bookworm Offline
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Location: Lancashire England
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[quote=Changabang]Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Sony Corporation VGC-RB10M
System Serial Number: 28220839-3006830
Asset Tag: P17000000000DFBF897BF541D54B
Chassis Serial Number: R4800219
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Intel Corporation D915GRO AAC89748-200
Serial Number: BQRO50410788
Bus Clock: 200 megahertz
BIOS: Intel Corp. EV91510A.04T.0062.2005.0811.0305 08/11/2005
Drives Memory Modules c,d
323.63 Gigabytes Usable Hard Drive Capacity
226.83 Gigabytes Hard Drive Free Space

SONY DVD RW DW-D22A [CD-ROM drive]

WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1
WDC WD800JD-98JNA0 [Hard drive] (80.02 GB) -- drive 0 760 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' has 512 MB
Slot 'J6H1' is Empty
Slot 'J6H2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 73.58 GB 5.37 GB free
e: (NTFS on drive 1) 124.44 GB 95.95 GB free
f: (NTFS on drive 1) 125.62 GB 125.51 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrador 05/09/2006 03:17:50 p.m. (admin)
MACE 17/03/2008 04:04:18 p.m. (admin)
local system accounts
Asistente de ayuda never
ASPNET never
Invitado never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

EPSON Stylus C65 Series on USB001
Generic / Text Only on USB001
Controllers Display
Canal IDE principal [Controller] (2x)
Canal IDE secundario [Controller] (2x)
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
Sony PCVD-15XA1 [Monitor] (14.9"vis, Febrero 2005)
Bus Adapters Multimedia
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Realtek High Definition Audio
Communications Other Devices

Adaptador de red 1394
Intel(R) PRO/100 VE Network Connection

It's late here, I think you will need to check the BIOS, I'll check it out, in the meantime check Device Manager / System Devices / do you have the Microsoft Universal Audio Architecture listed as installed ?
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Hope this helps

Barbara MCP

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for relations.


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  #287  
Old 03-17-2008, 07:33 PM
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bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by jwhidd
Same old story as everyone else in this thread. (Thanks for all the help!) I reformatted XP, now I don't have sound, what driver am I missing?

I have three yellow exclamation marks in my device manager:
1) Ethernet Controller
2) Multimedia Audio Controller
3) Universal Serial Bus (USB) Controller

Any ideas to rectify these? I imagine the Audio Controller driver is the cause of my sound woes; what about the other two?

Thanks again,
Jenn


Belarc Report Below:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Springdale
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/27/2005
Drives Memory Modules c,d
137.43 Gigabytes Usable Hard Drive Capacity
129.63 Gigabytes Hard Drive Free Space

PLEXTOR CD-R PX-W5224A [CD-ROM drive]
SONY DVD-ROM DDU1621 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6B160P0 [Hard drive] (163.93 GB) -- drive 0, s/n B426JYGH, rev BAH41E00, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 137.43 GB 129.63 GB free
Network Drives
None detected


Canon S330 on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller RADEON 9250 [Display adapter]
Samsung SyncMaster [Monitor] (14.9"vis, s/n HVEW347506, March 2003)
Bus Adapters Multimedia
Standard Universal PCI to USB Host Controller (4x) Creative Game Port
Creative SB Audigy
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
U.S. Robotics 56K Fax Host Int [Modem]


1394 Net Adapter
3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX)

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Printing Support
USB Root Hub (4x)

Whate make and model, it's not giving the motherboard Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right lick mouse - select Copy.
http://www.softpedia.com/get/System/...-Edition.shtml

you will need the Chipset - Lan and audio drivers
__________________
Hope this helps

Barbara MCP

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Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #288  
Old 03-17-2008, 08:03 PM
Changabang Offline
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Join Date: Mar 2008
Posts: 10
already installed UAA...same problem. Something Odd about the BIOS: canīt seem to be able to install new version at least thatīs what i read in EVEREST OR BELARC...

BELARC: BIOS: EV91510A.04T.0062.2005
SONY NEWEST BIOS: PR0115P 2006
i could be wrong....

have a good night sleep, i was about to ask if you were AI ?
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  #289  
Old 03-18-2008, 02:53 AM
jwhidd Offline
Registered User
 
Join Date: Mar 2008
Posts: 6
Everest Report

Hi Barbara, Thanks for the quick response. Here is my Everest report, I tried and failed at locating the appropriate drivers on the Intel site. More help?

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MAERZENBIER
User Name Rumiko

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (12 x 200)
Motherboard Name Albatron PX865PE Pro (5 PCI, 1 AGP, 4 DDR DIMM, Audio, LAN)
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (04/27/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 9250 (128 MB)
Video Adapter RADEON 9250 (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)
Monitor Plug and Play Monitor [NoDB] (HVEW347506)

Multimedia:
Audio Adapter Creative SB0090 Audigy Player Sound Card
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6B160P0 (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive PLEXTOR CD-R PX-W5224A (52x/24x/52x CD-RW)
Optical Drive SONY DVD-ROM DDU1621 (16x/40x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131061 MB (123365 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter D-Link Air DWL-122 Wireless USB Adapter (192.168.5.108)
Modem U.S. Robotics 56K Fax Host Int

Peripherals:
Printer Canon S330
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device D-Link Air DWL-122 Wireless USB Adapter
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  #290  
Old 03-18-2008, 04:45 AM
Bradleye Offline
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Join Date: Mar 2008
Posts: 1
Reformatted windows, lost all sound, yellow question mark next to multimedia audio controller.

Computer Specs:

Operating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) VIA Technologies, Inc. P4M266-8233
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: P4M266-8233
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 09/18/2002
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
22.54 Gigabytes Hard Drive Free Space

ATAPI CD-R/RW 40X12 [CD-ROM drive]
HL-DT-ST CD-ROM GCR-8521B
3.5" format removeable media [Floppy drive]

HP Photosmart C3180 USB Device [Hard drive] -- drive 1
Maxtor 2F040J0 [Hard drive] (41.11 GB) -- drive 0, s/n F126M02E, rev VAM51JJ0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.10 GB 22.54 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation) [Display adapter]
BENQ V772 [Monitor] (15.2"vis, s/n 00964, November 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) Standard Game Port
Communications Other Devices
Generic SoftK56 [Modem]


NETGEAR WG111 802.11g Wireless USB2.0 Adapter
primary Auto IP Address: 10.0.0.2 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0F:B5:90:ECF
Realtek RTL8139/810X Family PCI Fast Ethernet NIC
Dhcp Server: 10.0.0.138
Physical Address: 00:01:29:20:9E:C1

Networking Dns Server: 10.0.0.138
HID-compliant consumer control device
USB Human Interface Device
HP Photosmart C3100
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
HP Photosmart C3100 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)

Any help would be much appreciated!
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  #291  
Old 03-19-2008, 05:22 PM
dman casey Offline
Registered User
 
Join Date: Mar 2008
Posts: 1
can anyone help me oout here!!!! i have a toshiba satellite pro A10 i need a multimedia audio controller for the sound and i have tried the toshiba site but the solution seems far from it. pls i will lov eit if anyone can help me here
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  #292  
Old 03-19-2008, 07:36 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by jwhidd
Hi Barbara, Thanks for the quick response. Here is my Everest report, I tried and failed at locating the appropriate drivers on the Intel site. More help?

Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MAERZENBIER
User Name Rumiko

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (12 x 200)
Motherboard Name Albatron PX865PE Pro (5 PCI, 1 AGP, 4 DDR DIMM, Audio, LAN)
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (04/27/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 9250 (128 MB)
Video Adapter RADEON 9250 (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)
Monitor Plug and Play Monitor [NoDB] (HVEW347506)

Multimedia:
Audio Adapter Creative SB0090 Audigy Player Sound Card
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6B160P0 (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive PLEXTOR CD-R PX-W5224A (52x/24x/52x CD-RW)
Optical Drive SONY DVD-ROM DDU1621 (16x/40x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131061 MB (123365 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter D-Link Air DWL-122 Wireless USB Adapter (192.168.5.108)
Modem U.S. Robotics 56K Fax Host Int

Peripherals:
Printer Canon S330
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device D-Link Air DWL-122 Wireless USB Adapter

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

you should have 2 sets of audio plugs, report shows a Sound Blaster audio card installed
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #293  
Old 03-19-2008, 07:42 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by Changabang
already installed UAA...same problem. Something Odd about the BIOS: canīt seem to be able to install new version at least thatīs what i read in EVEREST OR BELARC...

BELARC: BIOS: EV91510A.04T.0062.2005
SONY NEWEST BIOS: PR0115P 2006
i could be wrong....

have a good night sleep, i was about to ask if you were AI ?

What I meant was going into the BIOS to see if the onboard audio is Enabled, this is how to disable the onboard sound, but you can use the directions to enable sound
Description:
How can I disable the onboard sound chip of my VAIO Desktop computer?
Solution:
1. Start your computer.
2. Press the F2 key repeatedly as soon as you see the Sony logo.
3. Using the arrow keys, select the Advanced menu and press ENTER.
4. Select I/O device configuration, press ENTER.
5. Select Onboard AC97 Audio Controller, press ENTER.
6. Press F10 to save the changes, your VAIO will now restart.

If any problems occur after making BIOS settings changes (poor performance, intermittent issues, etc.), reset
the desktop board to default values:
1. During boot, enter the BIOS setup by pressing F2.
2. Press F9 to set defaults.
3. Press F10 to Save and Exit.
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #294  
Old 03-19-2008, 07:45 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by dman casey
can anyone help me oout here!!!! i have a toshiba satellite pro A10 i need a multimedia audio controller for the sound and i have tried the toshiba site but the solution seems far from it. pls i will lov eit if anyone can help me here

Is it an A10-PSA15E or A10-PSA10E
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #295  
Old 03-19-2008, 07:46 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by Bradleye
Reformatted windows, lost all sound, yellow question mark next to multimedia audio controller.

Computer Specs:

Operating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) VIA Technologies, Inc. P4M266-8233
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: P4M266-8233
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 09/18/2002
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
22.54 Gigabytes Hard Drive Free Space

ATAPI CD-R/RW 40X12 [CD-ROM drive]
HL-DT-ST CD-ROM GCR-8521B
3.5" format removeable media [Floppy drive]

HP Photosmart C3180 USB Device [Hard drive] -- drive 1
Maxtor 2F040J0 [Hard drive] (41.11 GB) -- drive 0, s/n F126M02E, rev VAM51JJ0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.10 GB 22.54 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation) [Display adapter]
BENQ V772 [Monitor] (15.2"vis, s/n 00964, November 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) Standard Game Port
Communications Other Devices
Generic SoftK56 [Modem]


NETGEAR WG111 802.11g Wireless USB2.0 Adapter
primary Auto IP Address: 10.0.0.2 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0F:B5:90:ECF
Realtek RTL8139/810X Family PCI Fast Ethernet NIC
Dhcp Server: 10.0.0.138
Physical Address: 00:01:29:20:9E:C1

Networking Dns Server: 10.0.0.138
HID-compliant consumer control device
USB Human Interface Device
HP Photosmart C3100
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
HP Photosmart C3100 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)

Any help would be much appreciated!

It's not giving the motherboard Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #296  
Old 03-20-2008, 10:31 AM
jwhidd Offline
Registered User
 
Join Date: Mar 2008
Posts: 6
Quote:
Originally Posted by bookworm
Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

you should have 2 sets of audio plugs, report shows a Sound Blaster audio card installed
Hi Barbara,
You are right, I do have two sets of audio plugs, I even have three sets. First, I have a set on my I/O plate, which consists of three holes (1 pink microphone, 1 blue input, 1 green output). Second, I have a set on an expansion slot, which consists of five holes (3 output holes in green, black and orange, 1 pink microphone hole, and 1 blue input hole). Third, I have a set on the front of my machine, which consists of just two holes a pink microphone and a green output.

Now, I think the expansion slot plugs and the two on the front are probably the same because on the back of my computer, just below the sound expansion slot I have two cords permanently coming out of my computer - a pink and a green, which have to be plugged in for the holes on the front of my machine to work.

Before I reformatted, I got sound by: plugging in my green speaker cord into the expansion slot & the pink cord from my computer into the expansion slot as well. (But I think the pink cord is unnecessary to get speaker sound, from what I am realizing now)

Finally, I no longer have a yellow exclamation point next to multimedia audio controller in my device manager. Does that mean I have the correct driver? and if so, now why does my sound not work?! (The only exclamation point I have now is that pesky ethernet controller.)

Hope you can sort this out for me, I really need to listen to Barack Obama's speech!
Thanks so much,
Jenn
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  #297  
Old 03-20-2008, 11:56 AM
jwhidd Offline
Registered User
 
Join Date: Mar 2008
Posts: 6
I have sound!! It is wonderful. Apparently I installed conflicting drivers for both my expansion slot sound card and my motherboard sound card and uninstalling one made the other work beautifully!

Thanks for all your help, Barbara. I now know much more about my computer!
Jenn
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  #298  
Old 03-23-2008, 03:30 AM
Changabang Offline
Registered User
 
Join Date: Mar 2008
Posts: 10
hello again...

...sorry but still the same, bios was ok- however i disabled and unabled audio again (just in case) but nothing, hope you can help...
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  #299  
Old 03-23-2008, 05:55 PM
Changabang Offline
Registered User
 
Join Date: Mar 2008
Posts: 10
..something more..it seems that realtek drivers are now well installed because there´s no yellow question mark in device manager!!!!!
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  #300  
Old 03-24-2008, 06:08 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by Changabang
..something more..it seems that realtek drivers are now well installed because thereīs no yellow question mark in device manager!!!!!

check to see if Realtek is default audio
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
__________________
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