Lost all sound on XP

[ronkri]

XP pro with sp2, onboard audio. No sound at all.
I have been searching all the threads and trying all the suggestions for the asus motherboard, but so far no good. says no audio device. When I try to install the Realtek AC97 it crashes the puter.
Here's the info: (I don't know where I got all these Audio drivers, can I remove some of them? Which ones?)

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) ASUS A7V400-MX 1.03
System Serial Number: EVAL
Chassis Serial Number: EVAL
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.15 gigahertz AMD Athlon
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTek Computer INC. A7V400-MX 1.03
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7V400-MX ACPI BIOS Revision 1003 07/20/2004
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
30.48 Gigabytes Hard Drive Free Space

AOPEN CD-RW CRW2040 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400JB-00FMA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAJC1026340, rev 13.03G13, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 30.48 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 5/31/2006 3:07:42 PM (admin)
Owner 5/18/2007 9:37:10 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account hp psc 1200 series on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA/S3G UniChrome IGP [Display adapter]
HSD HC194D [Monitor] (19.1"vis, June 2006)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller

Aztech 2320 Compatible PnP Audio (WDM)
ES1888 Plug and Play AudioDrive (WDM)
Game port for CH Products Gamecard 3
Microsoft MPU Audio Driver(WDM)
MPU-401 Compatible MIDI Device
SiS 7018 Audio Driver
Sound Blaster 16 or AWE32 or compatible (WDM)
Standard Game Port
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:2F:89:2E:F2

Networking Dns Server: 192.168.1.1
hp psc 1200 series
Logitech QuickCam Express #4
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)
psc 1200 (DOT4PRINT)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.60
Virus Definitions Version 5/17/2007 Rev 73
Last Disk Scan on Thursday, March 29, 2007 5:28:00 PM
Realtime File Scanning On

[Monty007]

HI b4 downloading the driver make a system restore point. Go to >my computer right click>device manager>properties>audio>and go to the driver tab and uninstall the current driver and re boot, if windows comes back and says found new hardware click cancel. Now go to this link and download and install
http://support.asus.com/download/dow...Language=en-us

[ronkri]

Hi Monty007 Thanks for your response. I set the restore point. But, I have about 7 audio drivers - should I remove them all? Here is the list:
Aztech 2320...
ES1888 PnP
Microsoft MPU
MPU 401 Compat. MIDI
Multimedia Audio Controller
SiS 7018
SoundBlaster 16 or AWE 32...
ron

[bookworm]

Originally Posted by ronkri

Hi Monty007 Thanks for your response. I set the restore point. But, I have about 7 audio drivers - should I remove them all? Here is the list:
Aztech 2320...
ES1888 PnP
Microsoft MPU
MPU 401 Compat. MIDI
Multimedia Audio Controller
SiS 7018
SoundBlaster 16 or AWE 32...
ron

don't uninstall anything for now

First are your audio plugs on the I/O plate see here, he's pointing to the I/O plate
http://www.youtube.com/watch?v=YQzgQ39ovZY

If they are then your audio is Soundmax 5.12.01.3665 go to the asus link below and install



http://support.asus.com.tw/download/...Language=en-us

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case

[ronkri]

How can I thank you Barbara? How about a long distance VIRTUAL HUG? I downloaded installed and unzipped. I went through the list and tried to update each. SoundMax wasn't on the list of drivers, it was a generic term like audio controller or something. Now should I remove the other audio drivers? See list.

[bookworm]

Originally Posted by ronkri

How can I thank you Barbara? How about a long distance VIRTUAL HUG? I downloaded installed and unzipped. I went through the list and tried to update each. SoundMax wasn't on the list of drivers, it was a generic term like audio controller or something. Now should I remove the other audio drivers? See list.

No some of them are Windows generic drivers, one to tell that you can install a sound card, if everything ok, just leave it