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Explorer and IE won't execute or run

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  #1  
Old 07-06-2005, 09:44 AM
wwsjoe Offline
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Explorer and IE won't execute or run

Custom built comp, not sure of specs
P4 1.4 or something like that
Win XP SP2
This comp has been running fine for years, few months ago I formatted it to use at our office. The past few weeks I've been getting complaints that it is slow, yesterday it quit.

It first started as a BSOD, then upon reboot I got this message:
WINDOWS\SYSTEM32\CONFIG\SYSTEM is corrupt.

I found a fix for it by copying that file from the recovery console.
this is what I did in the recovery console:
md tmp

copy C:\windows\system32\config\system C:\windows\tmp\system.bak

delete C:windows\system32\config\system

copy C:\windows\repair\system C:\windows\system32\config\system

This corrected the problem I had, however now I have no GUI. I can browse to explorer.exe
but nothing happens when I execute it. Another site mentioned having a similar problem, their fix was to:
delete these from your registry (AS ALWAYS, MAKE A BACKUP FIRST IF YOU ARE NOT SURE WHAT YOU ARE DOING)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe
I looked in the registry, there isn't anything
in that folder as mentioned. I tried safe mode, still no help. I have tried
everything i can find to no avail. I even ran sfc /scannow and still no difference.
I have no desktop icons, no taskbar no IE, thankfully I have firefox, that will
run. I even tried copying a new explorer.exe file from another comp running SP2,
that didn't fix anything either. I can open Outlook but it just crashes everytime
it opens. At this point I need to either fix it or at least backup my outlook.

Last edited by wwsjoe : 07-06-2005 at 10:29 AM.
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  #2  
Old 07-06-2005, 11:10 PM
bst82551's Avatar
bst82551 Offline
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it almost sounds like a vital file has been corrupted or altered by some virus. don't quote me on that though, i'm not a windows guru like a lot of other people on this forum.

Brian
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  #3  
Old 07-07-2005, 12:02 AM
qfisheye Offline
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I would try reloading your operating system. Just your operating system and not your whole system. Just put your cd and reboot.
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  #4  
Old 07-07-2005, 09:43 AM
wwsjoe Offline
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I need to backup outlook though. It's important that I get to do that before reformatting. I don't think its viral related. I think its a hardware issue now.

About 2-5 minutes after booting it now sounds an alarm through the internal speaker. What does that mean?
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  #5  
Old 07-07-2005, 05:12 PM
whenrik Offline
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Does the alarm have a pattern, for example, 2 long beeps and a short beep? Very few hardware problems will slow a computer down (never say never), they are almost always a software/driver problem. The beeping however will usually indicate a hardware problem.
Try qfisheye's suggestion, it should just rebuild system files without wiping out user files. Just make sure you carefully read each screen. If you have imaging software make a copy before hand. If not, try putting the drive in another computer and see if you can browse the files structure.
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