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Windows XP Home edition PC fails to boot fully
My friend had a computer which stopped working the other day and asked me to repair it. I was told it was 18 months old.
The problem appeared to be that it would not boot. I attempted booting normally- it starts accessing the drive to boot, and gets to a certain point at which it stops and restarts. When loading in safe mode, I get a list of files being accessed to load, which streams to a point, when it stops and just accesses the hard drive constasntly for 30 seconds -> 1 minute before restarting again. When I boot in Safe Mode with Command Prompt, the same happens.
I tried booting off of a Boot Disk, but get as far as it asking me to enter command prompts. When I type in c: to get it to load that drive, it says, 'Invalid drive path' (or something along those lines). This also happens when entering d: or e:, despite it having 2 cd/dvd drives.
The computer is an Advent model, with an AMD Athlon XP 2600+ processor runing Windows XP Home Edition. Unfortunately, i only have an XP Professional boot CD. Also, I checked the temperature of the CPU in the PC, and saw it was 61 degrees C. I have since cleaned the dust from the PC including from the heat sink, but it seems not to be cooling down so well. However, I am not sure that is the problem.
If you can help me, please do. I will try to supply any extra information you may need about the computer.
EDIT: I think the problem may be that the hard drive is full/needs defragging or checkdisking or virus scanning, but I can't do any oif that without loading XP, and I can't checkdisk it because it can't see the drive when I try to. I really need to try and save the hard drive data if possible.
Last edited by Ironfist : 07-18-2005 at 04:50 PM.
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