Sound Problem

[Learnin2dance]

Originally Posted by bookworm

Ok it's a soundmax integrated sound card so I need the motherboard name to check which version installed. Download Belarc Advisor, get it here http://www.belarc.com/free_download.html install, then post a copy.

You will get information similar to this
Windows XP Professional (build 2600) AOpen AX45-V
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: AOpen AX45-V

Bus Clock: 101 megahertz
BIOS: Award Software International, Inc. 6.00 PG 05/02/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
23.41 Gigabytes Hard Drive Free Space

Iv'e underlined the parts that give the motherboard maker, they are not all the same just print what they show if you are unable to paste.

Hope this helps

Here is what mine says :
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 04 P6324A-ABA 750C 70000TG101DANUB
System Serial Number: MX20628867 NA240
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4B266LA REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. 3.02 11/22/2001
Drives Memory Modules c,d
75.05 Gigabytes Usable Hard Drive Capacity
49.99 Gigabytes Hard Drive Free Space

HP CD-Writer cd16f [CD-ROM drive]
SAMSUNG DVD-ROM SD-616F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV8004H [Hard drive] (80.06 GB) -- drive 0, s/n 0429J1FRC42571, rev QR100-07, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' has 256 MB


Thanks again for all your help!

[bookworm]

Go here to ASUS site http://support.asus.com.cn/download/...Language=en-us

In Select Product> from the dropdown list choose Motherboard

In Accessory > from dropdown list choose Socket 478

In last box > from dropdown list choose P4B266-M

click Search >

Select Drivers Tab > yours is the second on list it is a SoundMax Intergrated Digital Audio Driver > download and save to disc > choose somewhere you can rember . My Documents is good

Create a SYSTEM RESTORE point just in case.

Then double click downloaded file to install

Hope this helps

[Learnin2dance]

Originally Posted by bookworm

Go here to ASUS site http://support.asus.com.cn/download/...Language=en-us

In Select Product> from the dropdown list choose Motherboard

In Accessory > from dropdown list choose Socket 478

In last box > from dropdown list choose P4B266-M

click Search >

Select Drivers Tab > yours is the second on list it is a SoundMax Intergrated Digital Audio Driver > download and save to disc > choose somewhere you can rember . My Documents is good

Create a SYSTEM RESTORE point just in case.

Then double click downloaded file to install

Hope this helps

Hey!! mm I cant find the P4B266-M... the closest one I see is the VIA P4M266A
Thanks so so much for all you are doing!

[utherwhitemeat]

ok, first of all, Runescape has absolutely nothing to do with your sound. My brothers play it all of the time. And I am sure that no spyware/adware comes from playing the game. I haven't had a single thing from the game, and all I have it Ad-aware. It might not even be a problem, it might just be the speakers. Make sure that all cords are connected into the computer and speakers. If this still does not fix this, try a pare of Headphones/Earbudes. If these work, then it is a problem with the speakers.

[Learnin2dance]

Originally Posted by utherwhitemeat

ok, first of all, Runescape has absolutely nothing to do with your sound. My brothers play it all of the time. And I am sure that no spyware/adware comes from playing the game. I haven't had a single thing from the game, and all I have it Ad-aware. It might not even be a problem, it might just be the speakers. Make sure that all cords are connected into the computer and speakers. If this still does not fix this, try a pare of Headphones/Earbudes. If these work, then it is a problem with the speakers.

You're right.. runescape has nothing to do with the problem with my sounds. My brother has been playing for years and up until a month or so ago there was no problem. I was just mentioning that the sound works with runescape and only I believe it is midi sound files and with the sound that the computer makes when it is shut down or booted up. And since it works for somethings and not others... I am thinking it probably isnt the speakers so that is why I posted here... I have absolutely no idea what the problem is thanks for the tip tho!

[FEDasDUCK]

Try installing a new version of Direct x from Microsoft's website.
And, just in case check the volume levels. I know it sounds obvious but that's why people overlook it. If your game works then it might have independant volume levels. Check to see if wav/mp3 if muted or low. When XP shuts down and starts up it uses default levels, that's why you hear it then.

[Learnin2dance]

Originally Posted by FEDasDUCK

Try installing a new version of Direct x from Microsoft's website.
And, just in case check the volume levels. I know it sounds obvious but that's why people overlook it. If your game works then it might have independant volume levels. Check to see if wav/mp3 if muted or low. When XP shuts down and starts up it uses default levels, that's why you hear it then.

I've already installed a new version of Direct x... and checked the sound levels. hehe... but not until after I read to do that on another site somewhere. But I didnt know that about the independant volume levels! That sounds like it could be it! Where do I go to check if I have independant volume levels?

[bookworm]

Originally Posted by Learnin2dance

Hey!! mm I cant find the P4B266-M... the closest one I see is the VIA P4M266A
Thanks so so much for all you are doing!

Sent you a Private message

[comixstudios]

wow, i have the exact problem (sound doesnt work unless i play runescape). I know its not my speakers cuz when i go on runescape they work, same with my headphones. Anyone mind helping me after you help Learnin2dance?

[FEDasDUCK]

If sound works in the game then I doubt that it is hardware or even driver related.

sorry but if the game does dictate it's own volume then that doesn't help explain why it doesn't work in windows as windows should be governed by the volume levels that're usually found in the taskbar.

try expanding the list of options by clicking on options/properties
look at all the options and see in any are turned off or low.

it is strange I'll give you that.

http://www.free-codecs.com/
might help if you install the k-lite mega pack from this site, no promises but it might.

[bookworm]

Take a look at this from HP it may throw some light on the problem http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

It's pretty long but Iv'e seen HP cause these problems before. print off and work through.

Hope this helps

[comixstudios]

Originally Posted by bookworm

Take a look at this from HP it may throw some light on the problem http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

It's pretty long but Iv'e seen HP cause these problems before. print off and work through.

Hope this helps

wow, at first it didnt, but then i found the problem i kinda had my wave on volume controls set to the lowest it can get. thank you

[Learnin2dance]

Originally Posted by bookworm

Take a look at this from HP it may throw some light on the problem http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

It's pretty long but Iv'e seen HP cause these problems before. print off and work through.

Hope this helps

thanks so much! I havent fixed it yet but I did find out because of that site you provided that I am missing the sndvol32.exe and I am thinking that that could be the problem. Thanks!

[mahdiislam]

Try this:
1. My Computer > Control Panel > Sound And Audio Devices
2. Click the first Advanced button
3. First see any of these are on mute or on very low volume, if not click on Options > Properties and click all of the check boxes (you can skip thinks like Microphone if you wish but there is no advantage in doing so)
4. Once again check for muted or low-volumed bars, and obviously increase or un-mute the volume bars

Hopefully it will work.

Mahdi Islam