Hello, I'm new here. Dunno if this thread belongs here, if not let me know. I recently installed a cable modem in my apartment and have been having problems w/ the connection for about 5 minutes the internet works fine but then it just stops, I check the modem, it's fine, I disable/enable it, the connection just dies. The only way I get it working again is when I restart the computer and then the stuff happens. I discovered through the 'Repair' option in Network COnnections that the problem is:
'...Repair operation failed: Purging the DNS Resolver Cache'.
Lately, w/ my 5 minutes of connection, I've been trying to look-up information, but have found squat until today, when I used Windows Help Center and ran 'Network DIagnostics' and these are the results:
Modems and Network Adapters
+ Modems
FAILED
+ [00000001] VIA PCI 10/100Mb Fast Ethernet Adapter (PASSED)
Caption = [00000001] VIA PCI 10/100Mb Fast Ethernet Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
+ DefaultIPGateway = 69.79.66.1(Same Subnet) (PASSED)
Pinging 69.79.66.1 with 32 bytes of data:
Reply from 69.79.66.1: bytes=32 time=11ms TTL=11
Reply from 69.79.66.1: bytes=32 time=11ms TTL=11
Reply from 69.79.66.1: bytes=32 time=11ms TTL=11
Reply from 69.79.66.1: bytes=32 time=12ms TTL=12
Ping statistics for 69.79.66.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms
Description = Motorola SURFboard SB5100 USB Cable Modem #3 - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 11:14:07 PM 1/18/2038
DHCPLeaseObtained = 9:45:47 AM 11/19/2004
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = RAYATO
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 30
Index = 1
+ IPAddress = 69.79.66.246 (PASSED)
Pinging 69.79.66.246 with 32 bytes of data:
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Ping statistics for 69.79.66.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 30
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:11:80:B2:FB:4B
MTU = 3072
ServiceName = FETNDIS
SettingID = {56E38C29-DEB3-499E-AC1B-A93D8AF40CB2}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- [00000014] Motorola SURFboard SB5100 USB Cable Modem (FAILED)
Caption = [00000014] Motorola SURFboard SB5100 USB Cable Modem
DatabasePath = %SystemRoot%\System32\drivers\etc
+ DefaultIPGateway = 69.79.66.1(Same Subnet) (PASSED)
Pinging 69.79.66.1 with 32 bytes of data:
Reply from 69.79.66.1: bytes=32 time=14ms TTL=14
Reply from 69.79.66.1: bytes=32 time=88ms TTL=88
Reply from 69.79.66.1: bytes=32 time=12ms TTL=12
Reply from 69.79.66.1: bytes=32 time=44ms TTL=44
Ping statistics for 69.79.66.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 88ms, Average = 39ms
Description = Motorola SURFboard SB5100 USB Cable Modem #3 - Packet Scheduler Miniport
DHCPEnabled = FALSE
DNSEnabledForWINSResolution = FALSE
DNSHostName = RAYATO
- DNSServerSearchOrder (FAILED)
- 63.245.32.4 (FAILED)
Pinging 63.245.32.4 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 63.245.32.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
- 63.245.32.5 (FAILED)
Pinging 63.245.32.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 63.245.32.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
GatewayCostMetric = 30
Index = 14
+ IPAddress = 69.79.66.246 (PASSED)
Pinging 69.79.66.246 with 32 bytes of data:
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Ping statistics for 69.79.66.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 30
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:11:80:B2:FB:4B
MTU = 3072
ServiceName = ndiscm
SettingID = {197D2A3C-4343-477A-9D57-B9B50E393219}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- DNS Servers
FAILED
- [00000014] Motorola SURFboard SB5100 USB Cable Modem (FAILED)
- DNSServerSearchOrder (FAILED)
- 63.245.32.4 (FAILED)
Pinging 63.245.32.4 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 63.245.32.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
- 63.245.32.5 (FAILED)
Pinging 63.245.32.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 63.245.32.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ Default Gateways
PASSED
+ [00000001] VIA PCI 10/100Mb Fast Ethernet Adapter (PASSED)
+ DefaultIPGateway = 69.79.66.1(Same Subnet) (PASSED)
Pinging 69.79.66.1 with 32 bytes of data:
Reply from 69.79.66.1: bytes=32 time=97ms TTL=97
Reply from 69.79.66.1: bytes=32 time=42ms TTL=42
Reply from 69.79.66.1: bytes=32 time=108ms TTL=108
Reply from 69.79.66.1: bytes=32 time=23ms TTL=23
Ping statistics for 69.79.66.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 108ms, Average = 67ms
+ [00000014] Motorola SURFboard SB5100 USB Cable Modem (PASSED)
+ DefaultIPGateway = 69.79.66.1(Same Subnet) (PASSED)
Pinging 69.79.66.1 with 32 bytes of data:
Reply from 69.79.66.1: bytes=32 time=61ms TTL=61
Reply from 69.79.66.1: bytes=32 time=8ms TTL=8
Reply from 69.79.66.1: bytes=32 time=10ms TTL=10
Reply from 69.79.66.1: bytes=32 time=8ms TTL=8
Ping statistics for 69.79.66.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 61ms, Average = 21ms
+ DHCP Servers
+ [00000001] VIA PCI 10/100Mb Fast Ethernet Adapter
DHCPServer = 255.255.255.255(Invalid IP Address)
+ IP Address
PASSED
+ [00000001] VIA PCI 10/100Mb Fast Ethernet Adapter (PASSED)
+ IPAddress = 69.79.66.246 (PASSED)
Pinging 69.79.66.246 with 32 bytes of data:
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Ping statistics for 69.79.66.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
+ [00000014] Motorola SURFboard SB5100 USB Cable Modem (PASSED)
+ IPAddress = 69.79.66.246 (PASSED)
Pinging 69.79.66.246 with 32 bytes of data:
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Reply from 69.79.66.246: bytes=32 time<1ms TTL=0
Ping statistics for 69.79.66.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
WINS Servers
+ Network Clients
from the little I know, the problem seems to be w/ the DNS. But I am not sure how to fix it.
Wrapping it up (sorry if this is the longest post ever) I also checked Windows Help page (
http://support.microsoft.com/default...b;en-us;318803) and learned a tad more. THis is what I did:
--Went to DOS, ipconfig/displaydns and message:
WINDOWS IP CONFIGURATION
Could not display the DNS Resolver Cache
--Ditto, ipconfig/flushdns: ...Could not flush DNS Resolver Cache, function failed during execution.
--checked registry at
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Dnscache\Parameters and I think I might be missing a .reg file (MaxCacheTtl).
I've learned a bit but am still stumped as to what the problem is and how 2 fix it. Found this site, hopefully you guys can help me out and I've done everything I possibly could w/o knowing how the hell I'm doing. Post me thoughts and thanx.
