The dreaded "No Audio Device" problem.

[AIan01]

Originally Posted by Hyrulius

Hi all. Sorry for the bother, but I appear to have a problem that dispite trying to fix it for days it's still bothering me. I've recently rebooted my system and now can't get any sound. All the audio and other devices are freshly installed with the latest drivers I could find. It even says in Device Manager that everything is working correctly, but I'm still getting "No Audio Device" showing in "Sounds and Audio Devices" in the control panel. Any help would be apreciated.

Don't know how much of this would be useful to know, but here goes...

Operating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) VIA Technologies, Inc. P4M266A-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: P4M266A-8235
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/27/2004
Drives Memory Modules c,d
62.42 Gigabytes Usable Hard Drive Capacity
3.18 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
LITE-ON DVD SOHD-167T [CD-ROM drive]

FUJITSU MPA3026ATU [Hard drive] (2.63 GB) -- drive 1, s/n 01188474, rev 9517, SMART Status: Healthy
WDC WD600BB-22JHA0 [Hard drive] (60.02 GB) -- drive 0, s/n WD-WCAM92130686, rev 05.01C05, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 60.01 GB 2.73 GB free
d: (FAT32 on drive 1) 2.42 GB 446 MB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 [Display adapter]
LGE L1730S [Monitor] (17.1"vis, May 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x) C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

Speedstream Ethernet USB Adapter
primary Auto IP Address: 10.0.0.1 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0B:23:F3:F3:BF
VIA Compatable Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:E0:4C1:E9:F4

Networking Dns Server: 10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
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Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 08/09/2005 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q832483 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q832483 on 5/09/2005 (details...)
KB870669 (details...)
Internet Explorer 6
SP1
KB896727-IE6SP1-20050719.165959 on 5/09/2005 (details...)
Internet Explorer
SP1 (SP1)
Q823353 (details...)
Outlook Express 6
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KB897715-OE6SP1-20050503.210336 on 5/09/2005 (details...)
Windows Media Player
WM817787 (details...)
Q828026 (details...)
SP0
Q828026 on 5/09/2005 (details...)
Windows XP
SP2
Q819696 on 5/09/2005 (details...)
KB823182 on 5/09/2005 (details...)
KB824105 on 5/09/2005 (details...)
KB826939 on 5/09/2005 (details...)
KB828035 on 5/09/2005 (details...)
KB828741 on 5/09/2005 (details...)
KB833987 on 5/09/2005 (details...)
KB835732 on 5/09/2005 (details...)
KB837001 on 5/09/2005 (details...)
KB839643 on 5/09/2005 (details...)
KB839645 on 5/09/2005 (details...)
KB840374 on 5/09/2005 (details...)
KB840987 on 5/09/2005 (details...)
KB841356 on 5/09/2005 (details...)
KB841533 on 5/09/2005 (details...)
Windows XP
SP2 (continued)
KB841873 on 5/09/2005 (details...)
KB842773 on 5/09/2005 (details...)
KB871250 on 5/09/2005 (details...)
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KB891711 on 5/09/2005 (details...)
KB896426 on 5/09/2005 (details...)
SP3
KB873333 on 5/09/2005 (details...)
KB873339 on 5/09/2005 (details...)
KB885250 on 5/09/2005 (details...)
KB885626 on 5/09/2005 (details...)
KB885835 on 5/09/2005 (details...)
KB885836 on 5/09/2005 (details...)
KB888113 on 5/09/2005 (details...)
KB888302 on 5/09/2005 (details...)
KB890046 on 5/09/2005 (details...)
KB890859 on 5/09/2005 (details...)
KB891781 on 5/09/2005 (details...)
KB893066 on 5/09/2005 (details...)
KB893086 on 5/09/2005 (details...)
KB893756 on 5/09/2005 (details...)
KB893803V2 on 5/09/2005 (details...)
KB896358 on 5/09/2005 (details...)
KB896422 on 5/09/2005 (details...)
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KB896428 on 5/09/2005 (details...)
KB898461 on 5/09/2005 (details...)
KB899587 on 5/09/2005 (details...)
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Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.0.0 *
Adobe Photoshop Album Starter Edition Version 2.0.1.0 *
Adobe Reader Version 7.0.2.2005060200 *
Adobe Systems AdobeDownloadManager Version 2.0 *
Belarc, Inc. - Advisor Version 7.0t *
Blizzard Entertainment - Warcraft III Uninstaller Version 1.00C *
Blizzard Entertainment - Warcraft III Version 1, 0, 0, 1 *
Blizzard Entertainment - World Editor Version 1, 0, 0, 1 *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Hewlett-Packard - ICE 1.1 Version 1,2,0,40 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 002.000.000.138 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 2.4.2.038 *
HP PML Version 6, 0, 0, 0 *
Hpi_Prnt Application Version 2.0.0.126 *
iMesh 5 Version 1.0 *
Inno Setup Version 51.15.0.0 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.1 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1022.0 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.2627 *
Microsoft Outlook Version 10.0.2616 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) Windows Media Player Version 8.00.00.4490 *
NVIDIA Driver Helper Service, Version 78.01 Version 6.14.10.7801 *
RegistryCleaner Application Version 1, 0, 0, 1 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 4 Version 5.0.40.5 *
.

I have had a complete nightmare with this and have finaly cracked it.
Click on Start / Settings / Control Panel / Sound and Audio Devices - Choose the Audio Tab then on the Default device there is a drop down box. Make sure that your Sound card or on-board sound is listed ...mine is: Realtek AC97 Audio ...click on that to make sure it's the one showing in the drop down box.... Do this again for both Sound playback and Sound Recording...When you click back on the Volume Tab you should see that the device is your device you then have the option to Place Volume Icon in the Taskbar....Good Luck

[bookworm]

Originally Posted by bhavani17

Hi

I have tried every possible thing to make the audio on my comp work. I also checked in my bios that ac97 audio is enabled. But still i have no audio device problem in my sound and audio devices. When i go on hardware tab and check the device status for Realtek AC'97 audio it says "The device cannot start (code 10)". Also in my device manager under sound video game controller it shows a yellow circle with black exclamation on Realtek AC'97 audio.
This is probably due to wrong driver installation for my system. Could anybody please provide me the correct driver for my motherboard. I dont have my motherboard cd and i tried downloading various drivers from net and none of them worked so far. I just did a fresh installation of windows XP on my PC. Below is the info abt my hardware on my system:

Field Value
Motherboard Properties
Motherboard ID 11/02/2004-SiS741GX-A7S8X-MX-00
Motherboard Name Asus A7S8X-MX

Front Side Bus Properties
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 2666 MB/s

Memory Bus Properties
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2132 MB/s

Motherboard Physical Info
CPU Sockets/Slots 1 Socket 462
Expansion Slots 2 PCI, 1 AGP
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 190 mm x 240 mm
Motherboard Chipset SiS741GX
Extra Features CPU Overheating Protection

Motherboard Manufacturer
Company Name ASUSTeK Computer Inc.
Product Information http://www.asus.com/products1.aspx?l1=3
BIOS Download http://support.asus.com/download/dow...Language=en-us

Below is the info abt my chipset
Field Value
North Bridge Properties
North Bridge SiS 741GX
Revision 03
In-Order Queue Depth 7

Memory Timings
CAS Latency (CL) 2.5T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 6T

Memory Slots
DRAM Slot #1 512 MB (PC2100 DDR SDRAM)

Integrated Graphics Controller
Graphics Controller Type SiS 330 Mirage
Graphics Controller Status Enabled
Graphics Frame Buffer Size 32 MB

AGP Controller
AGP Version 3.05
AGP Status Enabled
AGP Device SiS 330 Mirage Integrated
AGP Aperture Size 64 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 8x
Fast-Write Not Supported
Side Band Addressing Supported, Enabled

Chipset Manufacturer
Company Name Silicon Integrated Systems Corporation
Product Information http://www.sis.com/products/index.htm#chipsets
Driver Download http://www.sis.com/download


Please help me.

Thanks
Vaibhav

go here to Asus and select OS, audio is Soundmax http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[Jimnwendy]

Found this site after a search, I had the same problem, ie no audio device. After a couple of try's the fix worked a treat...Many thanks...Saved me a lotta time and a trip to the repair shop...

[booblehob]

Hi, been having the same problem recently , have tried most of the things listed on the last couple pages of this thread, all to no avail. In the Sounds and audio devices properties under the audio tabs there are no defaults listed at all. I'm at a loss as to what to do Please Help!!



P.S. My machine is A compaq Presario 6000 model 6027US
I have Soundmax as my audio device and all my devices are shown to be working properly

[T1Cowboy]

I had this same issue, "no audio device" in Sound and Audio Devices. I tried everything: updated BIOS, chipset, video driver, reinstalled service pack, ran diagnostics, and of course uninstalled and reinstalled all the right drivers, and more.

Then I decided to do a system restore. I have the service enabled for exactly this reason; this is the first time I've ever needed it.

Answer:
So if you can... DO A SYSTEM RESTORE! It worked for me!

[dirtbikedude]

Originally Posted by bookworm

If your motherboard has onboard sound and you have another sound card installed, you have to disable the onboard sound in the BIOS.

Hope this helps

I just installed a video card and my sound stopped working, followed your advice to go in the bios. Instead of disabling the "onboard audio" I changed it from auto to enabled. Worked like a charm

[jmaresky]

OK.... some good news!

After struggling to fix this ("no audio device") for weeks (on and off), I DID IT!

Struggling - in other words - using all the tips in this and all the other threads.

And, funnily, I did it via Intel's web site.
(Coincidentally, I am an Intel employee... :-)

How I did it?
Firstly - reinstalled Windows XP without any audio drivers.
Visited Intel's site (support and downloads) with the motherboard details and downloaded the chipset, graphics and LAN drivers.
Then installed the chipset driver then rebooted.
Then installed the graphics and LAN drivers and rebooted.
Checked that all was working OK including LAN/Internet.

THEN (and this is the important part which failed always before):


In the "Search Support & Downloads", enter "No Audio Device".
Click on #3: "Desktop Boards - Troubleshooting audio issues"
Scroll down to "Where to Find the Latest Audio Drivers" and click on "Intel® Driver Update Utility".
Click on "Check your system for the latest driver".
I then downloaded the latest driver and installed it. Reboot.
Voila!

(My wife was about to insist that we bring in a technician to fix the problem... how embarrassing...)

[Nickel]

Keeping this one going since it's helping so many.

I'm trying to help my brother get sound from his computer.

His motherboard is a Geforce 6100PM-M2 V3.0 (ECS) he has download the sound driver for his mother board, however there seems to be a problem with the computer recognizing the device. His driver is suppose to be Realtek but his pc is showing codec (not sure if that's spelled correctly).

Do we need to enable one in order to get the other one to work for him to get sound?

If there are other steps we need to take, your help is greatly appreciated!

Nickel

[cobalt]

Originally Posted by kousonh

Go to start, run, type in services .msc; then scroll down down until you find windows audio. Right click windows audio and select properties, then look for where it says startup type, make sure that selection is set to automatic. Make sure you restart after doing this.
This should be the fix to it.

I had both my desktops with this same problem...The first I was able to "ghost" my old drive to my newer one to fix the problem....Now today I tackled my other computer with the same problem I Did the following...Right click my computer,,click manage, double-click Services and Apps,,Click Services,,Scroll down and change Windows Audio to automatic,, Make sure plug and play is also on automatic,,reboot......Now it is perfect!! Wasted hours updating drivers , different sound card, etc........good luck, Cobalt

[bookworm]

Originally Posted by Nickel

Keeping this one going since it's helping so many.

I'm trying to help my brother get sound from his computer.

His motherboard is a Geforce 6100PM-M2 V3.0 (ECS) he has download the sound driver for his mother board, however there seems to be a problem with the computer recognizing the device. His driver is suppose to be Realtek but his pc is showing codec (not sure if that's spelled correctly).

Do we need to enable one in order to get the other one to work for him to get sound?

If there are other steps we need to take, your help is greatly appreciated!

Nickel

it's Realtek HD audio can you check Device Manager / System Devices / is the Microsoft Universal Audio Architecture or could show Microsoft UAA installed ?

[asmith10]

looking for help....sound doesnt work so i went to the device manager....yellow question mark next to multimedia audio controller so i uninstalled it now what do i do. i understand you will need additional information to help me however i do not understand how to attain that information so if you could instruct me on that it would be great

[bookworm]

Originally Posted by asmith10

looking for help....sound doesnt work so i went to the device manager....yellow question mark next to multimedia audio controller so i uninstalled it now what do i do. i understand you will need additional information to help me however i do not understand how to attain that information so if you could instruct me on that it would be great

get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

it's late here in the UK will check later

[all4u]

Originally Posted by snoutmeat

Here's an odd one...

Under "Device Manager" -> Sound, video, and game controllers -> C-Media AC97 Audio Device -> Properties -> Audio Devices -> C-Media WDM Audio Device -> Properties, it says "Status: Driver is enabled but has not been started".

Of course, it doesn't give me any indication as to how I could start the driver...

Hey im facing the same problem de driver is enabled but not started ...watt do i do ..i have tried de windows audio stuff it tells it is enabled automatic could some one help me out

[bookworm]

Originally Posted by all4u

Hey im facing the same problem de driver is enabled but not started ...watt do i do ..i have tried de windows audio stuff it tells it is enabled automatic could some one help me out

do you know the make and model of your comp, if not sure post the Everest report

need the motherboard model Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

[TomC]

Tried all the tips suggested above. I have an ASUS P4PE/L motherboard and I am chocking it up to something having gone awry with the old motherboard and onboard sound. After thinking about but dismissing the idea of purchasing a new PCI sound card for an older motherboard, I realized I had a USB sound adapter for my headset. I plug it in, XP recognized it and installed the C-Media drivers automatically. Instead of connecting my headset to the adapter I have my speakers attached and it works great.
Cost... $3