Multimedia Audio Controller Problems

[eleanor]

Originally Posted by bookworm

No problems showing up in devise Manager. In fact the Multimedia audio controller is no longer there so don't know if that the problem. Before whenit was there it showed a code 28 and an exmimation mark.

Ok elenor roll back again, code 28 says the driver is not installed and to use the device manager ,click update driver, this will start the hardware Wizard, allow to link to M$ updates, and see what happens.

Hope this helps [/quote]

Still nothing didn't even get any mulimedia controller in devise manager. would i be better getting a new sound card,i just don't know can't think on what else to do.

MULIMEDIA WHATS THERE
CMI8738/C3DX PCI Audio Device
SigmaTel C-Major Audio
Standard Game Port
Unimodem Half-Duplex Audio Device

[bookworm]

Originally Posted by eleanor

Ok elenor roll back again, code 28 says the driver is not installed and to use the device manager ,click update driver, this will start the hardware Wizard, allow to link to M$ updates, and see what happens.

Hope this helps

Still nothing didn't even get any mulimedia controller in devise manager. would i be better getting a new sound card,i just don't know can't think on what else to do.

MULIMEDIA WHATS THERE
CMI8738/C3DX PCI Audio Device
SigmaTel C-Major Audio
Standard Game Port
Unimodem Half-Duplex Audio Device[/quote]

we need to check which of the devices are enabled, if both are there will be a conflict, in Control panel > sound & audio devices > Hardware tab > if both devices shown select one > properties > general tab > is the one you selected shown at top > at bottom under Device usage is "use this device (enable) "selected > properties Tab > expand each device , do they all show the same, Driver tab > is the same device shown. If they are then leave as set . Then go back and check the other device follow path and on General Tab at bottom select to disable this device.
check if you have sound, if not go back and select the other device and go through the same procedure to enable.
Write down everything you do, so you can follow the path.

Hope this helps

[Taylors]

Hi i have the same problem too. If you could help me out that would be great.
im not great with computers but i think this is what you need (but i have no idea )

Operating System: Windows XP Home Edition Service Pack 2 (build 2600)

System Model: Fujitsu Siemens MS-6585 2.0A

Main Circuit Board :
Board: Micro Star MS-6585 2.0A
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 07/03/02

If you need anything else let me know.
Thanks for the help.

[bookworm]

Originally Posted by Taylors

Hi i have the same problem too. If you could help me out that would be great.
im not great with computers but i think this is what you need (but i have no idea )

Operating System: Windows XP Home Edition Service Pack 2 (build 2600)

System Model: Fujitsu Siemens MS-6585 2.0A

Main Circuit Board :
Board: Micro Star MS-6585 2.0A
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 07/03/02

If you need anything else let me know.
Thanks for the help.

Need a little more info, what make and model of comp, what kind of processor, 4 boards listed.The information at the start of belarc where it shows the processor usally gives a clue.


Hope this helps


Hope this helps

[bookworm]

Originally Posted by Aim4774

Dell Computer Corporation Dimension 2400
System Service Tag: FW2FF31 (support for this PC)
Chassis Serial Number: FW2FF31
Enclosure Type: Space-saving

This was listed under Model.

Need more info 3 Audio devices listed, can you post the rest of Belarc, also are your Audio jacks sited close to your keyboard and mouse plugs or lower down on the tower, also do you have digital sound.

Hope this helps

[Taylors]

Originally Posted by bookworm

Need a little more info, what make and model of comp, what kind of processor, 4 boards listed.The information at the start of belarc where it shows the processor usally gives a clue.


Hope this helps


Hope this helps

Processor:
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives:
79.98 Gigabytes Usable Hard Drive Capacity
24.87 Gigabytes Hard Drive Free Space

AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
CyberDrv CW088D CD-R/RW [CD-ROM drive]
JLMS DVD-ROM LTD-166S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380022A [Hard drive] (80.03 GB) -- drive 0, s/n 3KB03442, rev 3.30, SMART Status: Healthy

Multimedia:
MPU-401 Compatible MIDI Device
Standard Game Port

Fujitsu Siemens MS-6585 2.0A

I hope this is what you wanted but sorry if its not.
thanks for the help.

[bookworm]

Originally Posted by Taylors

Processor:
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives:
79.98 Gigabytes Usable Hard Drive Capacity
24.87 Gigabytes Hard Drive Free Space

AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
CyberDrv CW088D CD-R/RW [CD-ROM drive]
JLMS DVD-ROM LTD-166S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380022A [Hard drive] (80.03 GB) -- drive 0, s/n 3KB03442, rev 3.30, SMART Status: Healthy

Multimedia:
MPU-401 Compatible MIDI Device
Standard Game Port

Fujitsu Siemens MS-6585 2.0A

I hope this is what you wanted but sorry if its not.
thanks for the help.

The 2 boards at MSI both show it has Realtek AC'97 sound, get it here http://www.realtek.com.tw/downloads/...&Software=True

[b]As always set a System Restore Point before installing this driver

Hope this helps

[Taylors]

Originally Posted by bookworm

The 2 boards at MSI both show it has Realtek AC'97 sound, get it here http://www.realtek.com.tw/downloads/...&Software=True

[b]As always set a System Restore Point before installing this driver

Hope this helps

Thank you so much, you are a genius. Thanks

[bookworm]

Originally Posted by eleanor

If you can get into Windows use System Restore to roll back to the restore point you created before the installation, if you can't get into Windows press F8 continually at Startup to get to Safe Mode, then use System restore to roll back.

then get your sound driver here http://support.packardbell.com/uk/my...294420072#show

Hope this helps

Did that installed the driver ok but still no sound from the speakers i still have on board sound.[/quote]

Go to Control Panel > Sound & Audio Devices > Volume > Speakers > Advanced > check Speaker Setup. Are they set correctley.

Hope this helps

[Aim4774]

Originally Posted by bookworm

Need more info 3 Audio devices listed, can you post the rest of Belarc, also are your Audio jacks sited close to your keyboard and mouse plugs or lower down on the tower, also do you have digital sound.

Hope this helps

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: FW2FF31 (support for this PC)
Chassis Serial Number: FW2FF31
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082137QH0D1.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 07/31/2003
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
74.31 Gigabytes Hard Drive Free Space

Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV4VFN3, rev 3.16, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 74.31 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Erco 11/1/2005 3:07:21 AM (admin)
local system accounts
Administrator never (admin)
Guest 11/1/2005 3:40:47 PM
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Gestetner DSc328 PCL 5c on IP_192.168.4.250
Gestetner DSm635/635G PCL 5e on IP_192.168.4.250
HP LaserJet 2300 Series PCL 5e on PSEE665D_P1
LAN-Fax M3 on IP_192.168.4.250
Oki ML 320 Elite (IBM) on \\ESP-JOE\ESPWH
Okidata ML 320 Turbo/D (IBM) on \\ESP-COUNTER\ESPPURCH
Okidata ML 320 Turbo/D (IBM) on \\ESP-COUNTER4\ESPINV
Okidata ML 320 Turbo/D (IBM) on LPT1:

Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Broadcom 440x 10/100 Integrated Controller
primary IP Address: 192.168.4.7 / 24
Gateway: 192.168.4.251
Physical Address: 00:0BB:BDA:48

Networking Dns Servers: 151.198.0.38
151.198.0.39
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) have been installed.

__________________________________________________ ______________

I think I do have digital sound. When I do certain things, I hear beeps.

It looks like that jacks are above the keyboard and speakers.

[bookworm]

Originally Posted by Aim4774

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: FW2FF31 (support for this PC)
Chassis Serial Number: FW2FF31
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN7082137QH0D1.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 07/31/2003
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
74.31 Gigabytes Hard Drive Free Space

Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV4VFN3, rev 3.16, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 74.31 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Erco 11/1/2005 3:07:21 AM (admin)
local system accounts
Administrator never (admin)
Guest 11/1/2005 3:40:47 PM
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Gestetner DSc328 PCL 5c on IP_192.168.4.250
Gestetner DSm635/635G PCL 5e on IP_192.168.4.250
HP LaserJet 2300 Series PCL 5e on PSEE665D_P1
LAN-Fax M3 on IP_192.168.4.250
Oki ML 320 Elite (IBM) on \\ESP-JOE\ESPWH
Okidata ML 320 Turbo/D (IBM) on \\ESP-COUNTER\ESPPURCH
Okidata ML 320 Turbo/D (IBM) on \\ESP-COUNTER4\ESPINV
Okidata ML 320 Turbo/D (IBM) on LPT1:

Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Broadcom 440x 10/100 Integrated Controller
primary IP Address: 192.168.4.7 / 24
Gateway: 192.168.4.251
Physical Address: 00:0BB:BDA:48

Networking Dns Servers: 151.198.0.38
151.198.0.39
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) have been installed.

__________________________________________________ ______________

I think I do have digital sound. When I do certain things, I hear beeps.

It looks like that jacks are above the keyboard and speakers.

It does look like onboard sound, but look at this from Dell to make sure http://support.euro.dell.com/support...ukdhs1&s =dhs

I'm sure it's the ADI 198X get it here http://support.euro.dell.com/support...&fileid=122481

all instructions to install are shown.

Set a System Restore Point just in case

Hope this helps

[eleanor]

we need to check which of the devices are enabled, if both are there will be a conflict, in Control panel > sound & audio devices > Hardware tab > if both devices shown select one > properties > general tab > is the one you selected shown at top > at bottom under Device usage is "use this device (enable) "selected > properties Tab > expand each device , do they all show the same, Driver tab > is the same device shown. If they are then leave as set . Then go back and check the other device follow path and on General Tab at bottom select to disable this device.
check if you have sound, if not go back and select the other device and go through the same procedure to enable.
Write down everything you do, so you can follow the path.

Hope this helps [/quote]

This device cannot start. (Code 10)thats what it says on the C-Media Ac97 audio devise

[bookworm]

Originally Posted by eleanor

we need to check which of the devices are enabled, if both are there will be a conflict, in Control panel > sound & audio devices > Hardware tab > if both devices shown select one > properties > general tab > is the one you selected shown at top > at bottom under Device usage is "use this device (enable) "selected > properties Tab > expand each device , do they all show the same, Driver tab > is the same device shown. If they are then leave as set . Then go back and check the other device follow path and on General Tab at bottom select to disable this device.
check if you have sound, if not go back and select the other device and go through the same procedure to enable.
Write down everything you do, so you can follow the path.

Hope this helps

This device cannot start. (Code 10)thats what it says on the C-Media Ac97 audio devise[/quote]

elenor, just a suggestion, but have you tried Windows Update, when you get there choose Custom and in the left pane see if anything is shown for Hardware( Optional ) look to see if a sound driver is shown.

If that does not work try the driver from Packard Bell support again it's here http://support.packardbell.com/uk/my...294420072#show
but this time when you install can you turn off your Antivirus programe.

As always set a SYSTEM RESTORE POINT just in case

Hope this helps

[tilllermiller]

bookworm, or anyone else PLEASE HELP....i have the same problem as everyone here and i havent had sound FOREVER....whoever can help me will be my savior!!! Here's My info....plz reply ASAP....PLEASE..

Motherboard Properties:
Motherboard ID 62-0830-001131-00101111-040201-SiS65X$P4S5MG_P4S5MG/651+ RELEASE 08/30/2002
Motherboard Name ECS P4S5MG/651+

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Chipset Bus Properties:
Bus Type SiS MuTIOL
Bus Width 16-bit

Motherboard Physical Info:
CPU Sockets/Slots 1
Expansion Slots 2 PCI, 1 AGP, 1 AMR
RAM Slots 2 SDR DIMM, 2 DDR DIMM
Integrated Devices Audio, Video
Form Factor Micro ATX
Motherboard Size 240 mm x 240 mm
Motherboard Chipset SiS651

Motherboard Manufacturer:
Company Name Elitegroup Computer Systems
Product Information http://www.ecs.com.tw/ECSWeb/Product...uID=16&LanID=0
BIOS Download http://www.ecs.com.tw/ECSWeb/Downloa...x?Categoryid=1

[Aim4774]

Originally Posted by bookworm

It does look like onboard sound, but look at this from Dell to make sure http://support.euro.dell.com/support...ukdhs1&s =dhs

I'm sure it's the ADI 198X get it here http://support.euro.dell.com/support...&fileid=122481

all instructions to install are shown.

Set a System Restore Point just in case

Hope this helps

I just have to say that you are BRILLIANT!!! Thank you so much for your help. It worked!