Multimedia Audio Controller Problems

[CJ The Pirate]

Actually... I realised what I was doing wrong... such a fool I am.

Although you didn't personally help me... you did assist me so THANK YOU!



A hero once again!

Sound... SOUND!!!... It's.... So Beautiful!!!

[kewlkid93]

I got a sound problem too, there is no sound coming out at all. I really need a driver for my pc. the specs are... the pc is a packard bell Imedia m856. Go easy on me i'm just a kid i tried to install a driver and it says there is no appropriate software for the device. my sound is built into the mother board. AC'97 is the name of the sound card

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC p020199059
System Serial Number: 2615977148
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.x
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0v 11/26/2003
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
4.87 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5238S [CD-ROM drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1TD1CKE, rev NAR61EA0, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'DDR2' has 256 MB
Slot 'DDR1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 41.10 GB 4.87 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Strongboy 28/09/2006 4:42:37 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon Bubble-Jet BJ-200 on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 Ti 4200 with AGP8X [Display adapter]
HP D2837 [Monitor] (15.7"vis, s/n KR82077104, May 1998)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 10.0.0.1 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0D:61:E5:457

Networking Dns Server: 10.0.0.138
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft USB Wheel Mouse Optical
USB Composite Device
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available

[Jacko11]

Hi I recently reformatted my Dell Dimension 4600 Windows Xp desktop, and found that there was a missing multimedia audio driver (with a yellow exclamation mark by it). So i went onto the dell website and downloaded the ADI 198x driver recommended for my system. It worked fine for a bit until i turn the sound up loud or load other programs whilst playing music, and it goes scratchy and skips. I am not sure what to do now, do I have the wrong driver? I dont know what motherboard I have, but here are my belerc stats.

My radio jacks are in the top of the tower (by the keyboard and mouse)

Please Please Please help. I really miss my music, and I am at a loss at what to do. You seem like you are the right person to come to.

Jack

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600
System Service Tag: 20B2S0J (support for this PC)
Chassis Serial Number: 20B2S0J
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811134K06PT.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
279.97 Gigabytes Usable Hard Drive Capacity
168.84 Gigabytes Hard Drive Free Space

_NEC CD-RW NR-9300A [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]

IC35L120AVV207-0 [Hard drive] (120.00 GB) -- drive 0, s/n VNVD02G4CKGVMT, rev V24OA66A, SMART Status: Healthy
Kingston DataTraveler 2.0 USB Device [Hard drive] (254 MB) -- drive 2
WD 1600JB External USB Device [Hard drive] (160.04 GB) -- drive 1

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce4 MX 420 [Display adapter]
DELL E771p [Monitor] (14.9"vis, s/n 93CUR1BTB0WH, November 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.92 56K Voicemodem


Bluetooth Device (Personal Area Network) #2
Dhcp Server: none responded
Physical Address: 00:0D:18:01:22:6A
Bluetooth Device (RFCOMM Protocol TDI) #2
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 130.88.46.100 / 24
Gateway: 130.88.46.250
Dhcp Server: 10.99.32.3
Physical Address: 00:07:E9:7E2:20

Networking Dns Servers: 130.88.203.7
130.88.13.7
130.88.200.6
130.88.94.110
Generic Bluetooth Radio
Microsoft Bluetooth Enumerator
Logitech QuickCam Chat
Easy Internet Keyboard
Logitech-compatible Mouse PS/2
Microsoft USB Wheel Mouse Optical (IntelliPoint)
Generic USB Hub
USB Mass Storage Device (2x)
USB Root Hub (5x)

[bookworm]

Originally Posted by kewlkid93

I got a sound problem too, there is no sound coming out at all. I really need a driver for my pc. the specs are... the pc is a packard bell Imedia m856. Go easy on me i'm just a kid i tried to install a driver and it says there is no appropriate software for the device. my sound is built into the mother board. AC'97 is the name of the sound card

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC p020199059
System Serial Number: 2615977148
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.x
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0v 11/26/2003
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
4.87 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5238S [CD-ROM drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1TD1CKE, rev NAR61EA0, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'DDR2' has 256 MB
Slot 'DDR1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 41.10 GB 4.87 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Strongboy 28/09/2006 4:42:37 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon Bubble-Jet BJ-200 on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 Ti 4200 with AGP8X [Display adapter]
HP D2837 [Monitor] (15.7"vis, s/n KR82077104, May 1998)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 10.0.0.1 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0D:61:E5:457

Networking Dns Server: 10.0.0.138
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft USB Wheel Mouse Optical
USB Composite Device
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available

is this the driver you tried to install http://www.packardbell.co.nz/support/download.asp?CID=9
Desktop/ iMedia / M Series
did you go to Device Manager, was a SigmaTel audio driver showing, did you try to update the driver.

Cheers

[Mentally Mad]

I had the same problem, followed this thread for a couple days and found no solution on my neophyte level of 'puter skills but here is the one i found. It costs $30.00 USD and was well worth the money to save me from "headaching." drivershq.com btw its a one time charge with unlimited access.


~~~~~ Kudos to barbara ~~~~~

[bookworm]

Originally Posted by Jacko11

Hi I recently reformatted my Dell Dimension 4600 Windows Xp desktop, and found that there was a missing multimedia audio driver (with a yellow exclamation mark by it). So i went onto the dell website and downloaded the ADI 198x driver recommended for my system. It worked fine for a bit until i turn the sound up loud or load other programs whilst playing music, and it goes scratchy and skips. I am not sure what to do now, do I have the wrong driver? I dont know what motherboard I have, but here are my belerc stats.

My radio jacks are in the top of the tower (by the keyboard and mouse)

Please Please Please help. I really miss my music, and I am at a loss at what to do. You seem like you are the right person to come to.

Jack



Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600
System Service Tag: 20B2S0J (support for this PC)
Chassis Serial Number: 20B2S0J
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 02Y832
Serial Number: ..CN4811134K06PT.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 05/07/2003
Drives Memory Modules c,d
279.97 Gigabytes Usable Hard Drive Capacity
168.84 Gigabytes Hard Drive Free Space

_NEC CD-RW NR-9300A [CD-ROM drive]
SAMSUNG CD-ROM SC-148C
3.5" format removeable media [Floppy drive]

IC35L120AVV207-0 [Hard drive] (120.00 GB) -- drive 0, s/n VNVD02G4CKGVMT, rev V24OA66A, SMART Status: Healthy
Kingston DataTraveler 2.0 USB Device [Hard drive] (254 MB) -- drive 2
WD 1600JB External USB Device [Hard drive] (160.04 GB) -- drive 1

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce4 MX 420 [Display adapter]
DELL E771p [Monitor] (14.9"vis, s/n 93CUR1BTB0WH, November 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.92 56K Voicemodem


Bluetooth Device (Personal Area Network) #2
Dhcp Server: none responded
Physical Address: 00:0D:18:01:22:6A
Bluetooth Device (RFCOMM Protocol TDI) #2
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 130.88.46.100 / 24
Gateway: 130.88.46.250
Dhcp Server: 10.99.32.3
Physical Address: 00:07:E9:7E2:20

Networking Dns Servers: 130.88.203.7
130.88.13.7
130.88.200.6
130.88.94.110
Generic Bluetooth Radio
Microsoft Bluetooth Enumerator
Logitech QuickCam Chat
Easy Internet Keyboard
Logitech-compatible Mouse PS/2
Microsoft USB Wheel Mouse Optical (IntelliPoint)
Generic USB Hub
USB Mass Storage Device (2x)
USB Root Hub (5x)

This is new to me, if the driver installed ok then it is mot likley the correct one, the only thing I can suggest is to update the Chipset driver.

Hope this helps

[B RoCkS1010]

Ok im having the same problems as everyone else... but see i also need to know how to get all this info that everyone is posting to get the answers they need. al i know is that this computer is a emachine.

[crusader181280]

Dear bookworm,

May I ask your help please, I'm kinda getting desperated about this. have to reinstall the windows xp, and things happen like most of everyone had here ...

Belarc advisor said :

Operating systems:
Windows XP Professional (build 2600)

Processors :
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Board: SiS-661GX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/20/2005

Bus Adapters :
A347SCSI SCSI Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS 7002 USB 2.0 Enhanced Host Controller

Multimedia:
Multimedia Audio Controller (?? doesn't specify any model, just these words)

I've checked the Sis website and check their online driver analyst, and I think they mention that I have Sis Pci 7012 audio onboard on my SiS-661GX motherboard.

I've downloaded the Sis 7012 audio driver (a12112d), and like someone said before, around 10% in installment and suddenly it said :
the name is already in use as either a service name or a service display name

fail to install audio driver for windows xp, setup will now exit

and that's that.....


Now, what should I do??
I've tried to uninstall in the device manager, restart many times, turn on and off the pci audio in the bios onboard set up with no avail ....
Hope you have some knowledges in this

Thank you very much for your time and effort, I'd really appreciated what you'd have done on this board all this time.

kind regards,

Rudy

[kewlkid93]

Well i tried to install the 3.92 ac'97 driver, it got to 100% then crashed my pc and caused it to restart. After it loaded back up i went to CP>Sound and audio devices and it said i have no sound device... O.o

[Moosh]

So I completely reformatted my computer without knowing that I need to reinstall a sound mixer/driver (as you can see, I'm very new to this). I read some of this thread so I thought someone can help me find the right driver.

Belarc info:

Operating System:
Windows XP Professional Service Pack 2 (build 2600)

System Model:
Mind Computer Products

Processor:
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board:
Board: ASUSTeK Computer INC. A7V8X-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1006 08/06/2003

I tried the Realtek ac'97 one but it also caused my pc to crash when I'm trying to install. Please any help is greatly appreciated

[Moosh]

Heh nevermind...I was able to find the right driver in the end...Thanks anyways

[bookworm]

Originally Posted by B RoCkS1010

Ok im having the same problems as everyone else... but see i also need to know how to get all this info that everyone is posting to get the answers they need. al i know is that this computer is a emachine.

get belarc http://www.belarc.com/free_download.html
copy and paste the report.

Hope this helps

[bookworm]

Originally Posted by crusader181280

Dear bookworm,

May I ask your help please, I'm kinda getting desperated about this. have to reinstall the windows xp, and things happen like most of everyone had here ...

Belarc advisor said :

Operating systems:
Windows XP Professional (build 2600)

Processors :
2.67 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Board: SiS-661GX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/20/2005

Bus Adapters :
A347SCSI SCSI Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS 7002 USB 2.0 Enhanced Host Controller

Multimedia:
Multimedia Audio Controller (?? doesn't specify any model, just these words)

I've checked the Sis website and check their online driver analyst, and I think they mention that I have Sis Pci 7012 audio onboard on my SiS-661GX motherboard.

I've downloaded the Sis 7012 audio driver (a12112d), and like someone said before, around 10% in installment and suddenly it said :
the name is already in use as either a service name or a service display name

fail to install audio driver for windows xp, setup will now exit

and that's that.....


Now, what should I do??
I've tried to uninstall in the device manager, restart many times, turn on and off the pci audio in the bios onboard set up with no avail ....
Hope you have some knowledges in this

Thank you very much for your time and effort, I'd really appreciated what you'd have done on this board all this time.

kind regards,

Rudy

Look at that chipset board, 2 makers both with different sound drivers ( not SiS) can you get Everest http://www.softpedia.com/get/System/...-Edition.shtml
copy and paste the My Computer/Summary section, it may give use the motherboard info

Hope this helps

[crusader181280]

Dear Barbara,

Here's from Everest : Computer/ Summary


Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name TWINS
User Name wanwin

Motherboard
CPU Type Intel Pentium 4 506, 2666 MHz (20 x 133)
Motherboard Name ECS 661GX-M7 / 661GX/800-M7 (3 PCI, 1 AGP, 1 CNR, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 661GX
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (05/20/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter RADEON 9250 Secondary (128 MB)
Video Adapter RADEON 9250 (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller A347SCSI SCSI Controller
Floppy Drive Floppy disk drive
Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive USB 2.0 USB Flash Driver USB Device (117 MB, USB)
Optical Drive ATAPI-CD ROM-DRIVE-52MAX (52x CD-ROM)
Optical Drive AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM)
Optical Drive LITE-ON DVDRW SOHW-1653S (DVD+R9:4x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 29981 MB (12450 MB free)
D: (FAT32) 19992 MB (9066 MB free)
E: (FAT32) 26296 MB (9652 MB free)
Total Size 74.5 GB (30.4 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
Network Adapter WAN (PPP/SLIP) Interface (61.5.65.137)
Modem U.S. Robotics 56K FAX EXT

Peripherals
Printer Adobe PDF
Printer HP Deskjet 3900 Series
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Mass Storage Device
USB Device USB Printing Support

[bookworm]

Originally Posted by crusader181280

Dear Barbara,

Here's from Everest : Computer/ Summary


Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name TWINS
User Name wanwin

Motherboard
CPU Type Intel Pentium 4 506, 2666 MHz (20 x 133)
Motherboard Name ECS 661GX-M7 / 661GX/800-M7 (3 PCI, 1 AGP, 1 CNR, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 661GX
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award (05/20/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter RADEON 9250 Secondary (128 MB)
Video Adapter RADEON 9250 (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller A347SCSI SCSI Controller
Floppy Drive Floppy disk drive
Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive USB 2.0 USB Flash Driver USB Device (117 MB, USB)
Optical Drive ATAPI-CD ROM-DRIVE-52MAX (52x CD-ROM)
Optical Drive AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM)
Optical Drive LITE-ON DVDRW SOHW-1653S (DVD+R9:4x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 29981 MB (12450 MB free)
D: (FAT32) 19992 MB (9066 MB free)
E: (FAT32) 26296 MB (9652 MB free)
Total Size 74.5 GB (30.4 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
Network Adapter WAN (PPP/SLIP) Interface (61.5.65.137)
Modem U.S. Robotics 56K FAX EXT

Peripherals
Printer Adobe PDF
Printer HP Deskjet 3900 Series
Printer Microsoft Office Document Image Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Mass Storage Device
USB Device USB Printing Support

The board ECS 661GX-M7 has Realtek AC'97

Set a System Restore Point before installing just in case

Then go here to Realtek http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Excution file) save to desktop, double click to install

The site can be slow

Hope this helps