Multimedia Audio Controller Problems

[bookworm]

Originally Posted by kevz10

Hi, I've Been Dying For Someone to Answer This Question and i have found you!!

I have one of the Phillips Freeline series Models and after a reboot it has been installed with XP Pro instead of its original Media Center and Even though The Audio Device Exists (Unimodem Half-duplex) There is No Multimedia Controller and it has one of those yellowe exclamation marks when i look at it under device manager.

After questing after this multimedia controller i have failed and i have come to you as my last hope ..

I Hve done that Belarc Thing and here is the info to my computer as you want it:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Freeline Freeline Series Ver1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Freeline Freeline Series Ver1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/07/2005
Drives Memory Modules c,d
251.00 Gigabytes Usable Hard Drive Capacity
236.86 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SOHW-1673S [CD-ROM drive]

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 1
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 2
Maxtor 6Y250M0 [Hard drive] (250.99 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' has 256 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 104.86 GB 92.96 GB free
d: (NTFS on drive 0) 73.79 GB 71.61 GB free
e: (NTFS on drive 0) 72.35 GB 72.28 GB free

Multimedia Device
Unimodem Half-Duplex Audio Device


Please O Please O pleaseeeee Help Mii With This..I'm So Desperate :|

So To summarise: I Have the Audio Device and it says it works however does not appear. There is a Big yellow Exclamation Mark Next To My Mulitimedia Controller.

Helppppp Meee Please!

Thank You For This Wonderful Job Your Doin...I Think I Speak For Everyone When I Say We appreciate It Alot!

All the Phillips freeline range use realtek AC'97, go here to Realtek http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Excution file) save to desktop, double click to install

The site is slow

the support site is The TechGuys


Hope this helps

[bookworm]

Originally Posted by GGGEIER

Dear Sirs,

I have a PowerEdge 400 SC that I am utilizing as a workstation. I am using WINDOWS XP HOME as the OS. There appears to a problem with the Multimedia Audio Controller. Under Device manager it has an exclmation point next to it. Also, whenever I try to change the volume settings everything is greyed out and when I click on Sounds, Speech, and Audio Devices from Control Panel, I receive a message stating there are no active mixer devices available. To my understanding, the motherboard is utilising Analog Devices ADI 198x Integrated Audio, but there appears to be no driver installed. I downloaded two different drivers made for the Dimension 4100 and one other PC but to no avail. Here is a cut and paste of Belarc, could someone point me in the right direction?

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation PowerEdge 400SC
System Service Tag: 241X351 (support for this PC)
Chassis Serial Number: 241X351
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0T2408
Bus Clock: 800 megahertz
BIOS: Dell Computer Corporation A06 04/15/2004
Drives Memory Modules c,d
199.98 Gigabytes Usable Hard Drive Capacity
183.84 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8483B
3.5" format removeable media [Floppy drive]

ST3120026A [Hard drive] (120.03 GB) -- drive 1, s/n 5JT4TA1C, rev 8.01, SMART Status: Healthy
ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 5JV9CBED, rev 3.16, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 512 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.95 GB 63.92 GB free
f: (NTFS on drive 1) 120.03 GB 119.92 GB free

Network Drives
None detected

Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) ATI Technologies, Inc. RAGE XL PCI [Display adapter]
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection


Networking Dns Servers:
USB Human Interface Device (2x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton AntiVirus Version 12.20
Virus Definitions Version 10/26/2006 Rev 20

Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

I appreciate your help

According to Dell your comp supports Win 2000 and 2003 Server, the audio is shown only for these 2 systems http://support.euro.dell.com/support...s=WNT5&osl=EN#

The chipset is Intel 875P, go here to Intel and update the chipset for Win XP, it installs INF files to the target system http://downloadfinder.intel.com/scri...5&submit=Go%21
No: 1 in the list, install then RESTART your comp

The driver for the Win 2000 may work, but if not try the ADI 198x you have already downloaded

Hope this helps

[bookworm]

Originally Posted by Offroadtone

hi i am having what sounds like the same sort of problems as others on here but with an exception that my sound works for a while on boot up but if i go afk for 20 minutes or so and come back to my pc the sound has disappeared when i check control panel under sound and audio devices it says no audio device when there was at first also in device manager it shows that they are working properly apart from one which has yellow exclamation mark next to microsoft kernel wave audio mixer also when i try to play mpegs through my windows media player it says i am running low on virtual memory or plays withoput sound and cannot be fast forwarded or anything it also says it has an error and needs to be restarted driving me nuts plz help??!!

Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache

Board: MS-7030 MSI K8N Neo Platinum edition
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 11/10/2005

Drives Memory Modules c,d
287.61 Gigabytes Usable Hard Drive Capacity
35.16 Gigabytes Hard Drive Free Space

LITE-ON LTR-52246S [CD-ROM drive]
PIONEER DVD-RW DVR-108 [CD-ROM drive]
SD3489M OHU004T SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS722516VLSA80 [Hard drive] (164.70 GB) -- drive 1, s/n VNRD3EC4CHYL7M, rev V34OA63A, SMART Status: Healthy
Maxtor 6Y120P0 [Hard drive] (122.94 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 1) 164.69 GB 15.84 GB free
d: (NTFS on drive 0) 122.93 GB 19.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Offroadtone 25/10/2006 23:58:20 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 25/10/2006 16:00:59
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni Document Converter 2.50 on LPT1:
hp psc 1100 series on USB001

Controllers Display
Standard floppy disk controller
NVIDIA nForce3 250 Parallel ATA Controller (v2.6)
NVIDIA nForce3 250 Serial ATA Controller (v2.6) (2x) RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H4LW200658, February 2003)
Bus Adapters Multimedia
SCSI/RAID Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Bluetooth Audio
Realtek AC'97 Audio

Check this
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic.

Cheers

[maxemizer]

[quote=bookworm]That MoBo from Asus has Soundmax onboard audio, but if you have a sound card installed it will not work. Are you radio jacks set near your mous and keyboard sockets, or lower down the tower in an exspansion slot.

Cheers [/QUOTE

Apparently my dad didn't get any additional sound card. He just stuck with the built in audio device that came with the package. The radio jacks are set lower down in an expansion slot. Hopefully this will provide enough info. Aprreciate ur help

[maxemizer]

Another thing to add :

From reading the asus manual, it says the audio device is a ADI AD1980 SoundMAX 6-channel CODEC.

Went thru various sites looking for the driver but could'nt really find any helpful ones that didn't require me to pay for membership

[bookworm]

Originally Posted by maxemizer

Another thing to add :

From reading the asus manual, it says the audio device is a ADI AD1980 SoundMAX 6-channel CODEC.

Went thru various sites looking for the driver but could'nt really find any helpful ones that didn't require me to pay for membership

from the position of the radio jacks, you could have a sound card installed, and the fact that a PCI device is missing again points to a sound card. What make and model is your comp, the audio driver should be available on their site. You can get the ADI from Asus. Go here http://support.asus.com.tw/download/...Language=en-us

top left Input Model to Search - type P4SGX-MX / P4SGX-MX / Audio

Set a System Restore Point before installing just in case

Hope this helps

[wilferospina]

Originally Posted by poohbeart

I have the same problem as most of the other people who have posted on this thread. I have a Model MX6124 Gateway laptop with S/N: T375911011631 and Win XP home. The difference is that i have been to the gateway website and downloaded the driver and it still doesnt work. My comp wont find the driver...even when i tell it which folder it is in. I got all my other drivers form the same page and they worked just fine so i should be in the right spot. If i run the HXFSetup.exe, nothing seems to happen. If i run the regular Setup.exe, it says installation failed. Do you have any thoughts?

Dan

----------------------------------------

the correct driver is intel 323_wdm3940.zip, i had the same problem, and this driver work in my computer. (mx6124 gateway laptop) with winxp home.

[eyeluvtrget]

I seem to have the same problem. I have no sound and cant find a device. I use to have sound.Here is a lik to my belarc
C:\Program Files\Belarc\Advisor\Syst...05e587b6).html
Thank you for any help
C:\Program Files\Belarc\Advisor\System\tmp\(Your-4105e587b6).html

Another question:In looking at my belarcs report it looks like im getting updates for service pack3, I thought I had 2.Should I do something about that?

I have:
AOL active virus shield
ccleander
hdcleaner
startupmechanic
spybotsearch and destroy
Ad-aware personal
I have been using those and my computer has seemed pretty clean and safe.I did have other stuff but tried to keep it simple because I was having trouple with my broadband spead (RCN).I think while on the phone with their customer service is when Idecide something to my sound device.I was going through odcb and maybe messed something up thinking i had remains of outpost firewall.

Does this help, some sound (component) history
9/15/2006 12:38:00 PM CHANGED C: Property "FreeSpace" changed from "27733065728" to "27356315648". Disk
9/17/2006 8:55:24 PM CHANGED C: Property "FreeSpace" changed from "27356315648" to "27294658560". Disk
9/17/2006 8:55:24 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
9/22/2006 8:11:49 AM CHANGED C: Property "FreeSpace" changed from "27294658560" to "27281936384". Disk
9/23/2006 4:24:11 PM CHANGED C: Property "FreeSpace" changed from "27281936384" to "27275698176". Disk
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{356147CC-4115-4597-86D5-D9BAFCCB2A88}] DATAGRAM 7 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{356147CC-4115-4597-86D5-D9BAFCCB2A88}] SEQPACKET 7 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D2B804C3-8D0F-44FF-B57B-3DF0041216C8}] DATAGRAM 8 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D2B804C3-8D0F-44FF-B57B-3DF0041216C8}] SEQPACKET 8 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6304D99-361A-4DB1-B9C4-377FCF5CC4AE}] DATAGRAM 6 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6304D99-361A-4DB1-B9C4-377FCF5CC4AE}] SEQPACKET 6 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD Tcpip [TCP/IPv6] Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD Tcpip [UDP/IPv6] Network Protocol
9/23/2006 4:24:11 PM ADDED Microsoft Tun Miniport Adapter Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure File System Filter Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure Gatekeeper Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure File System Recognizer Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure Firewall Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED IPv6 Windows Firewall Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED Microsoft IPv6 Protocol Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED RAS Async Adapter Plug and Play Device
9/25/2006 1:06:15 AM CHANGED C: Property "FreeSpace" changed from "27275698176" to "27220361216". Disk
9/27/2006 8:46:55 PM CHANGED C: Property "FreeSpace" changed from "27220361216" to "27245146112". Disk
9/27/2006 8:46:55 PM REMOVED ewido anti-spyware 4.0 driver Plug and Play Device
9/27/2006 8:46:55 PM ADDED Kl1 Plug and Play Device
9/27/2006 8:46:55 PM ADDED KLIF Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxFsMon Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxNetMon Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxSysMon Plug and Play Device
9/27/2006 8:46:55 PM REMOVED Outpost Firewall Sandbox Driver Plug and Play Device
9/27/2006 8:46:55 PM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
9/27/2006 8:46:55 PM REMOVED RAS Async Adapter Plug and Play Device
9/30/2006 11:53:09 PM CHANGED C: Property "FreeSpace" changed from "27245146112" to "27052302336". Disk
9/30/2006 11:53:09 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/2/2006 12:05:31 AM CHANGED C: Property "FreeSpace" changed from "27052302336" to "26986708992". Disk
10/3/2006 5:40:57 AM CHANGED C: Property "FreeSpace" changed from "26986708992" to "26823479296". Disk
10/5/2006 12:29:21 PM CHANGED C: Property "FreeSpace" changed from "26823479296" to "26932822016". Disk
10/10/2006 1:25:40 AM CHANGED C: Property "FreeSpace" changed from "26932822016" to "26733293568". Disk
10/11/2006 7:03:52 AM CHANGED C: Property "FreeSpace" changed from "26733293568" to "26661089280". Disk
10/11/2006 7:03:52 AM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/12/2006 7:04:58 AM CHANGED C: Property "FreeSpace" changed from "26661089280" to "26651320320". Disk
10/13/2006 7:24:51 AM CHANGED C: Property "FreeSpace" changed from "26651320320" to "26607767552". Disk
10/14/2006 10:39:00 AM CHANGED C: Property "FreeSpace" changed from "26607767552" to "26478309376". Disk
10/15/2006 3:49:42 PM CHANGED C: Property "FreeSpace" changed from "26478309376" to "26511519744". Disk
10/15/2006 3:49:42 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/16/2006 2:26:00 PM CHANGED C: Property "FreeSpace" changed from "26511519744" to "26471616512". Disk
10/16/2006 2:26:00 PM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/17/2006 7:46:25 PM CHANGED C: Property "FreeSpace" changed from "26471616512" to "26442625024". Disk
10/18/2006 7:51:17 PM CHANGED C: Property "FreeSpace" changed from "26442625024" to "26409463808". Disk
10/19/2006 7:34:35 PM CHANGED C: Property "FreeSpace" changed from "26409463808" to "26467868672". Disk
10/20/2006 7:41:02 PM CHANGED C: Property "FreeSpace" changed from "26467868672" to "26412310528". Disk
10/22/2006 5:49:15 AM CHANGED C: Property "FreeSpace" changed from "26412310528" to "26426585088". Disk
10/22/2006 5:49:15 AM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/23/2006 8:02:06 AM CHANGED C: Property "FreeSpace" changed from "26426585088" to "26354847744". Disk
10/23/2006 8:02:06 AM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/24/2006 5:55:48 AM CHANGED C: Property "FreeSpace" changed from "26354847744" to "26354733056". Disk
10/25/2006 5:55:53 AM CHANGED C: Property "FreeSpace" changed from "26354733056" to "26358448128". Disk
10/25/2006 5:55:53 AM REMOVED 0x00003000-0x000030FF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x000018C0-0x000018FF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00001C00-0x00001CFF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00002000-0x0000207F Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00002400-0x000024FF Port Resource
10/25/2006 5:55:53 AM REMOVED Agere Systems AC'97 Modem Plug and Play Device
10/25/2006 5:55:53 AM REMOVED SoundMAX Integrated Digital Audio Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft Kernel System Audio Device Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft WINMM WDM Audio Compatibility Driver Plug and Play Device
10/26/2006 6:02:49 AM CHANGED C: Property "FreeSpace" changed from "26358448128" to "26337771520". Disk
10/27/2006 6:02:58 AM CHANGED C: Property "FreeSpace" changed from "26337771520" to "26278952960". Disk
10/28/2006 6:03:04 AM CHANGED C: Property "FreeSpace" changed from "26278952960" to "26258948096". Disk
10/29/2006 7:20:48 AM CHANGED C: Property "FreeSpace" changed from "26258948096" to "26265264128". Disk
10/29/2006 7:20:48 AM ADDED CO_Mon Plug and Play Device
10/30/2006 7:27:50 AM CHANGED C: Property "FreeSpace" changed from "26265264128" to "26129088512". Disk

[Moel]

Hey I have that problem with no Multimedia Audio Controller and occasional beeping noises. I'm hoping you can give me a link to where I can install something to get sound back. Belarc says my computer is:

Computer Profile Summary
Computer Name: Home-yh27ll78gg (in MSHOME)
Profile Date: Tuesday, October 31, 2006 10:35:00 PM
Advisor Version: 7.2a
Windows Logon: Mel

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Inspiron 600m
System Service Tag: 5279T71 (support for this PC)
Chassis Serial Number: 5279T71
Enclosure Type: Portable
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Dell Computer Corporation 0X8957
Serial Number: .5279T71.CN4864356O1157.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A16 01/18/2005
Drives Memory Modules c,d
35.95 Gigabytes Usable Hard Drive Capacity
724 Megabytes Hard Drive Free Space

PHILIPS CDRW/DVD SCB5265 [CD-ROM drive]

FUJITSU MHV2040AH [Hard drive] (40.01 GB) -- drive 0, s/n NT26T562D67V, rev 00000096, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 35.95 GB 724 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/24/2006 11:20:59 AM (admin)
Mel 10/31/2006 9:53:06 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI MOBILITY RADEON 9000 [Display adapter]
Default Monitor (2x)
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Generic Television [Monitor]
Bus Adapters Multimedia
O2Micro OZ711EC1 SmartCardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Logitech Mic (Notebooks Pro)
Communications Other Devices

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:12:3F:17:83:A9
Intel(R) PRO/Wireless 2200BG Network Connection
Dhcp Server: 192.168.0.1
Physical Address: 00:12:F0:A2:42:76

Networking Dns Servers: 61.233.9.9
211.98.2.4
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
QuickCam for Notebooks Pro
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Logitech USB Camera (Notebooks Pro)
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 9.0.0.338
Scan Engine Version 61.3.0.18
Virus Definitions Version 10/10/2006 Rev 18
Last Disk Scan on Saturday, September 16, 2006 7:48:29 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 10/10/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q892843 - Critical (details...)
Q914455 - Moderate (details...)
Q923088 - Important (details...)
Q923091 - Important (details...)
Q923094 - Important (details...)
Q923272 - Important (details...)
Q924424 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB917734_WMP9 on 9/15/2006 (details...)
Windows Media Player
SP0
KB911564 on 9/15/2006 (details...)
Windows XP
SP2
KB811113[SP] on 8/22/2006 (details...)
SP3
KB873339 on 9/15/2006 (details...)
KB885835 on 9/15/2006 (details...)
KB885836 on 9/15/2006 (details...)
KB886185 on 9/15/2006 (details...)
KB887472 on 9/15/2006 (details...)
KB888302 on 9/15/2006 (details...)
KB890046 on 9/15/2006 (details...)
KB890859 on 9/15/2006 (details...)
KB891781 on 9/15/2006 (details...)
KB893756 on 9/15/2006 (details...)
KB893803V2 on 8/24/2006 (details...)
KB894391 on 9/15/2006 (details...)
KB896358 on 9/15/2006 (details...)
KB896423 on 9/15/2006 (details...)
KB896424 on 9/15/2006 (details...)
KB896428 on 9/15/2006 (details...)
KB898461 on 8/24/2006 (details...)
KB899587 on 9/15/2006 (details...)
KB899591 on 9/15/2006 (details...)
KB900485 on 9/15/2006 (details...)
KB900725 on 9/15/2006 (details...)
KB901017 on 9/15/2006 (details...)
KB901190 on 9/15/2006 (details...)
KB901214 on 9/15/2006 (details...)
KB902400 on 9/15/2006 (details...)
KB904706 on 9/15/2006 (details...)
KB905414 on 9/15/2006 (details...)
KB905749 on 9/15/2006 (details...)
KB908519 on 9/15/2006 (details...


Belarc - Advisor 01994cad
Microsoft - Internet Explorer 55277-337-5932351-21356 (Key: WMMFF-TPGP8-2879Q-D4HXK-PRYTJ)
Microsoft - Office Standard Edition 2003 70141-640-9835037-57678 (Key: QD2V2-JBB8R-MM8M7-GYF2X-4G9VM)
Microsoft - WebFldrs XP 12345-111-1111111-95713
Microsoft - Windows XP Home Edition 55277-337-5932351-21356 (Key: WMMFF-TPGP8-2879Q-D4HXK-PRYTJ)

Software Versions (mouse over * for details, click * for location) [Back to Top]
Apple Computer, Inc. - iTunes Version 6.0.5.20 *
Apple Computer, Inc. - QuickTime QuickTime 7.1 *
ATI External Event Utility for WindowsNT and Windows9X Version 6.14.10.4124 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2, 0, 0, 1017 *
Belarc, Inc. - Advisor Version 7.2a *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
EXPRESS Version 1.0.001 *
Intel Corporation - Mobile Unit Support Service Version 8, 0, 0, 162 *
Intel Corporation - RegSrvc Module Version 8, 0, 0, 162 *
Intel(R) Network Configuration Services Version 6.1.304.0 *
LimeWire 4.12.6 *
Logitech Camera Software Version 8.5.0.1137 *
Logitech QuickCam Version 9.5.0.1099 *
Macrovision Corporation - InstallShield (R) Version 11.00 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 11.0.6560 *
Microsoft Clip Organizer Version 11.0.6551 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Messenger Version 8.0.0812 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - SelfCert Version 11.0.5510 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 * Microsoft Corporation - Windows? NetMeeting? Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Corporation - 微軟新注音輸入法 2002a Version 5.2.2801 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft IME 2002 Version 8.1.4202.0 *
Microsoft Office 2003 Version 11.0.6568 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5510 *
Microsoft Office Outlook Version 11.0.6565 *
Microsoft Office Picture Manager Version 11.0.6550 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft? Schedule+ for Windows 95(TM) Version 7.5 *
Microsoft? Visual Studio .NET Version 7.00.9466 *
MSPY2002 *
Skype Version 2.5 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 8 Version 5.0.80.3 *
Symantec AntiVirus Version 9.0.0.338 *
Symantec Corporation - Common Client Version 2.2.0.577 *
Symantec SAVRoam Version 1.5.0.0 *
Symantec Security Drivers Version 5.3 *
WebEx - AIM Pro Version 929 2006 01 16 *



I will be soo happy if I can get it back to normal.

[kevz10]

Hey Againnn...Thank you again for helping mee and taking your time 2 do this for everyone!!

I was the one with the problem with the Phillips Freeline.

One slight problem though...

I have no clue what to do. :|

I installed it exactly how you said.

I restarted as it prompted me.

I logged into my computer as normal.

Went to Control Panel > Sounds and Audio.

Still No Device :|

What do i dooo??

Please Help, Thanks.

[bookworm]

Originally Posted by eyeluvtrget

I seem to have the same problem. I have no sound and cant find a device. I use to have sound.Here is a lik to my belarc
C:\Program Files\Belarc\Advisor\Syst...05e587b6).html
Thank you for any help
C:\Program Files\Belarc\Advisor\System\tmp\(Your-4105e587b6).html

Another question:In looking at my belarcs report it looks like im getting updates for service pack3, I thought I had 2.Should I do something about that?

I have:
AOL active virus shield
ccleander
hdcleaner
startupmechanic
spybotsearch and destroy
Ad-aware personal
I have been using those and my computer has seemed pretty clean and safe.I did have other stuff but tried to keep it simple because I was having trouple with my broadband spead (RCN).I think while on the phone with their customer service is when Idecide something to my sound device.I was going through odcb and maybe messed something up thinking i had remains of outpost firewall.

Does this help, some sound (component) history
9/15/2006 12:38:00 PM CHANGED C: Property "FreeSpace" changed from "27733065728" to "27356315648". Disk
9/17/2006 8:55:24 PM CHANGED C: Property "FreeSpace" changed from "27356315648" to "27294658560". Disk
9/17/2006 8:55:24 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
9/22/2006 8:11:49 AM CHANGED C: Property "FreeSpace" changed from "27294658560" to "27281936384". Disk
9/23/2006 4:24:11 PM CHANGED C: Property "FreeSpace" changed from "27281936384" to "27275698176". Disk
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{356147CC-4115-4597-86D5-D9BAFCCB2A88}] DATAGRAM 7 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{356147CC-4115-4597-86D5-D9BAFCCB2A88}] SEQPACKET 7 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D2B804C3-8D0F-44FF-B57B-3DF0041216C8}] DATAGRAM 8 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D2B804C3-8D0F-44FF-B57B-3DF0041216C8}] SEQPACKET 8 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6304D99-361A-4DB1-B9C4-377FCF5CC4AE}] DATAGRAM 6 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6304D99-361A-4DB1-B9C4-377FCF5CC4AE}] SEQPACKET 6 Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD Tcpip [TCP/IPv6] Network Protocol
9/23/2006 4:24:11 PM ADDED MSAFD Tcpip [UDP/IPv6] Network Protocol
9/23/2006 4:24:11 PM ADDED Microsoft Tun Miniport Adapter Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure File System Filter Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure Gatekeeper Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure File System Recognizer Plug and Play Device
9/23/2006 4:24:11 PM REMOVED F-Secure Firewall Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED IPv6 Windows Firewall Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED Microsoft IPv6 Protocol Driver Plug and Play Device
9/23/2006 4:24:11 PM ADDED RAS Async Adapter Plug and Play Device
9/25/2006 1:06:15 AM CHANGED C: Property "FreeSpace" changed from "27275698176" to "27220361216". Disk
9/27/2006 8:46:55 PM CHANGED C: Property "FreeSpace" changed from "27220361216" to "27245146112". Disk
9/27/2006 8:46:55 PM REMOVED ewido anti-spyware 4.0 driver Plug and Play Device
9/27/2006 8:46:55 PM ADDED Kl1 Plug and Play Device
9/27/2006 8:46:55 PM ADDED KLIF Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxFsMon Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxNetMon Plug and Play Device
9/27/2006 8:46:55 PM ADDED NxSysMon Plug and Play Device
9/27/2006 8:46:55 PM REMOVED Outpost Firewall Sandbox Driver Plug and Play Device
9/27/2006 8:46:55 PM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
9/27/2006 8:46:55 PM REMOVED RAS Async Adapter Plug and Play Device
9/30/2006 11:53:09 PM CHANGED C: Property "FreeSpace" changed from "27245146112" to "27052302336". Disk
9/30/2006 11:53:09 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/2/2006 12:05:31 AM CHANGED C: Property "FreeSpace" changed from "27052302336" to "26986708992". Disk
10/3/2006 5:40:57 AM CHANGED C: Property "FreeSpace" changed from "26986708992" to "26823479296". Disk
10/5/2006 12:29:21 PM CHANGED C: Property "FreeSpace" changed from "26823479296" to "26932822016". Disk
10/10/2006 1:25:40 AM CHANGED C: Property "FreeSpace" changed from "26932822016" to "26733293568". Disk
10/11/2006 7:03:52 AM CHANGED C: Property "FreeSpace" changed from "26733293568" to "26661089280". Disk
10/11/2006 7:03:52 AM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/12/2006 7:04:58 AM CHANGED C: Property "FreeSpace" changed from "26661089280" to "26651320320". Disk
10/13/2006 7:24:51 AM CHANGED C: Property "FreeSpace" changed from "26651320320" to "26607767552". Disk
10/14/2006 10:39:00 AM CHANGED C: Property "FreeSpace" changed from "26607767552" to "26478309376". Disk
10/15/2006 3:49:42 PM CHANGED C: Property "FreeSpace" changed from "26478309376" to "26511519744". Disk
10/15/2006 3:49:42 PM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/16/2006 2:26:00 PM CHANGED C: Property "FreeSpace" changed from "26511519744" to "26471616512". Disk
10/16/2006 2:26:00 PM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/17/2006 7:46:25 PM CHANGED C: Property "FreeSpace" changed from "26471616512" to "26442625024". Disk
10/18/2006 7:51:17 PM CHANGED C: Property "FreeSpace" changed from "26442625024" to "26409463808". Disk
10/19/2006 7:34:35 PM CHANGED C: Property "FreeSpace" changed from "26409463808" to "26467868672". Disk
10/20/2006 7:41:02 PM CHANGED C: Property "FreeSpace" changed from "26467868672" to "26412310528". Disk
10/22/2006 5:49:15 AM CHANGED C: Property "FreeSpace" changed from "26412310528" to "26426585088". Disk
10/22/2006 5:49:15 AM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/23/2006 8:02:06 AM CHANGED C: Property "FreeSpace" changed from "26426585088" to "26354847744". Disk
10/23/2006 8:02:06 AM ADDED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/24/2006 5:55:48 AM CHANGED C: Property "FreeSpace" changed from "26354847744" to "26354733056". Disk
10/25/2006 5:55:53 AM CHANGED C: Property "FreeSpace" changed from "26354733056" to "26358448128". Disk
10/25/2006 5:55:53 AM REMOVED 0x00003000-0x000030FF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x000018C0-0x000018FF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00001C00-0x00001CFF Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00002000-0x0000207F Port Resource
10/25/2006 5:55:53 AM REMOVED 0x00002400-0x000024FF Port Resource
10/25/2006 5:55:53 AM REMOVED Agere Systems AC'97 Modem Plug and Play Device
10/25/2006 5:55:53 AM REMOVED SoundMAX Integrated Digital Audio Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft Kernel System Audio Device Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft Kernel Wave Audio Mixer Plug and Play Device
10/25/2006 5:55:53 AM REMOVED Microsoft WINMM WDM Audio Compatibility Driver Plug and Play Device
10/26/2006 6:02:49 AM CHANGED C: Property "FreeSpace" changed from "26358448128" to "26337771520". Disk
10/27/2006 6:02:58 AM CHANGED C: Property "FreeSpace" changed from "26337771520" to "26278952960". Disk
10/28/2006 6:03:04 AM CHANGED C: Property "FreeSpace" changed from "26278952960" to "26258948096". Disk
10/29/2006 7:20:48 AM CHANGED C: Property "FreeSpace" changed from "26258948096" to "26265264128". Disk
10/29/2006 7:20:48 AM ADDED CO_Mon Plug and Play Device
10/30/2006 7:27:50 AM CHANGED C: Property "FreeSpace" changed from "26265264128" to "26129088512". Disk

The link to belarc is not working, just copy and paste into post, not the Software License section

Cheers

[bookworm]

Originally Posted by kevz10

Hey Againnn...Thank you again for helping mee and taking your time 2 do this for everyone!!

I was the one with the problem with the Phillips Freeline.

One slight problem though...

I have no clue what to do. :|

I installed it exactly how you said.

I restarted as it prompted me.

I logged into my computer as normal.

Went to Control Panel > Sounds and Audio.

Still No Device :|

What do i dooo??

Please Help, Thanks.

check the tower, look for label or anything that gives the model number.

Cheers

[bookworm]

Originally Posted by Moel

Hey I have that problem with no Multimedia Audio Controller and occasional beeping noises. I'm hoping you can give me a link to where I can install something to get sound back. Belarc says my computer is:

Computer Profile Summary
Computer Name: Home-yh27ll78gg (in MSHOME)
Profile Date: Tuesday, October 31, 2006 10:35:00 PM
Advisor Version: 7.2a
Windows Logon: Mel

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Inspiron 600m
System Service Tag: 5279T71 (support for this PC)
Chassis Serial Number: 5279T71
Enclosure Type: Portable
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Dell Computer Corporation 0X8957
Serial Number: .5279T71.CN4864356O1157.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A16 01/18/2005
Drives Memory Modules c,d
35.95 Gigabytes Usable Hard Drive Capacity
724 Megabytes Hard Drive Free Space

PHILIPS CDRW/DVD SCB5265 [CD-ROM drive]

FUJITSU MHV2040AH [Hard drive] (40.01 GB) -- drive 0, s/n NT26T562D67V, rev 00000096, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 35.95 GB 724 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/24/2006 11:20:59 AM (admin)
Mel 10/31/2006 9:53:06 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI MOBILITY RADEON 9000 [Display adapter]
Default Monitor (2x)
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Generic Television [Monitor]
Bus Adapters Multimedia
O2Micro OZ711EC1 SmartCardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Logitech Mic (Notebooks Pro)
Communications Other Devices

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:12:3F:17:83:A9
Intel(R) PRO/Wireless 2200BG Network Connection
Dhcp Server: 192.168.0.1
Physical Address: 00:12:F0:A2:42:76

Networking Dns Servers: 61.233.9.9
211.98.2.4
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
QuickCam for Notebooks Pro
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Logitech USB Camera (Notebooks Pro)
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 9.0.0.338
Scan Engine Version 61.3.0.18
Virus Definitions Version 10/10/2006 Rev 18
Last Disk Scan on Saturday, September 16, 2006 7:48:29 PM
Realtime File Scanning On

I will be soo happy if I can get it back to normal.

Set a System Restore Point before installing just in case

Then go here to Dell http://support.euro.dell.com/support...os=WW1&osl=EN#

your audio is SigmaTel

Hope this helps

[Moel]

THANK you soooooooooooooooooooo much. (: I have audio again!

[bookworm]

Originally Posted by Moel

THANK you soooooooooooooooooooo much. (: I have audio again!

Happy listening