Multimedia Audio Controller Problems

[gixxer22]

I am having the same problem, can someone please help

Windows XP Professional (build 2600)

System Model

ECS M930LR 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

Main board

Board: ECS M930LR 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01


MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port

[lithuim]

after a quick read on this thread, I just have to say to Barbara: WOW! (I've been visiting forums all over the internet and NEVER before seen such a kindness and charm!!!!) congratulations!!!!!!

[bookworm]

Originally Posted by Cronic

For a week i have been trying to get my sound back up but nothing is working??!! i went to Belarc and this is what i got


Computer Profile Summary
Computer Name: **-3ab7246e5ae (in MSHOME)
Profile Date: Saturday, 4 November 2006 2:51:30 PM
Advisor Version: 7.2a
Windows Logon: *******


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800 REV 1.xx
Bus Clock: 101 megahertz
BIOS: Award Software, Inc. ASUS P4S800 ACPI BIOS Revision 1009 06/08/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
77.41 Gigabytes Hard Drive Free Space

LITE-ON DVDRW SOHW-832S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVCGQ6C, rev 8.01, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 77.41 GB free

Network Drives
None detected
Printers
NONE DETECTED



Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller HIGHTECH EXCALIBUR RADEON 9550 SE SERIES (DNA 3.7.5.2-Source) [Display adapter]
HIGHTECH EXCALIBUR RADEON 9550 SE SERIES - Secondary (DNA 3.7.5.2-Source) [Display adapter]
LGE 700M [Monitor] (16.3"vis, January 2004)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem


RAS Async Adapter
IP Address: 144.138.47.50 / 32
Gateway: 144.138.47.50
Physical Address: 00:53:45:00:00:00
SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:11:2F:17:83:AD

Networking Dns Servers: 203.49.70.20
139.134.2.190
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Root Hub (3x)



Please Help Me

Set a System Restore Point before installing just in case

Then go here to Asus http://support.asus.com.tw/download/...Language=en-us

top left under Downloads / Input Model to Search - type P4S800 / P4S800 / Audio

there is your Soundmax driver

Hope this helps

[SGLeeland]

I'm having the same problem as ToraNC. Here's the computer information (copy and pasted) from Belarc.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) EMACHINES T6524
System Serial Number: XRY58 300 00909
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR MS-7184
Serial Number: 5810351016
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/21/2005
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
163.53 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
LITE-ON CD-ROM LTN-489S

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3200021A [Hard drive] (200.05 GB) -- drive 0, s/n 4LJ1PM4T, rev 3.01, SMART Status: Healthy 896 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 195.58 GB 160.94 GB free
d: (FAT32 on drive 0) 4.46 GB 2.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/6/2005 8:28:14 PM (admin)
Owner 11/5/2006 3:18:25 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni Document Converter 2.10 on LPT1:
Amyuni Document Converter 2.10 on LPT1:
HP Officejet 5600 series on USB001
HP Officejet 5600 series fax on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON Xpress 200 Series [Display adapter]
Sony SDM-S51 [Monitor] (14.9"vis, s/n 4002174, December 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.0.101 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:133:54:FB:59

Networking Dns Server: 192.168.0.1
VIA OHCI Compliant IEEE 1394 Host Controller
HP Officejet 5600 series
Easy Internet Keyboard
Logitech-compatible Mouse PS/2
Officejet 5600 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (3x)
Virus Protection [Back to Top]
Anti-Virus - Verizon Yahoo! Online Protection Version 7.0.7.8
Realtime File Scanning On

I hope this is the right information.

[funnybuddy]

Originally Posted by bookworm

4 versions of that board, K7S5A see here http://www.ecs.com.tw/ECSWeb/SiteMap...ID=0&Lan ID=9

2 different audio drivers, but first go here, they are all SiS boards, this will identify the onboard audio http://www.sis.com/support/support_prodid.htm

Iv'e used this on an SiS board, if the audio is the SiS 7012 audio it will give a link to the driver, if it says it is not an SiS audio then go to ECS and get the C-media driver

To solve my problem I had to go into the BIOS and enable sound.

Hope this helps

hi me again

i've downloaded the sis7012 pci audio driver but there was a problem when installing it. in the middle of installation i got an error saying -536870397 and then it aborted the setup.

i'm pretty sure that's the rite audio driver for my motherboard cause i checked it at the sis.com webpage u sent me to.

if u have any hints on how to install the driver pls help me. appreciate it.

[bookworm]

Originally Posted by SGLeeland

I'm having the same problem as ToraNC. Here's the computer information (copy and pasted) from Belarc.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) EMACHINES T6524
System Serial Number: XRY58 300 00909
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR MS-7184
Serial Number: 5810351016
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/21/2005
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
163.53 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
LITE-ON CD-ROM LTN-489S

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3200021A [Hard drive] (200.05 GB) -- drive 0, s/n 4LJ1PM4T, rev 3.01, SMART Status: Healthy 896 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 195.58 GB 160.94 GB free
d: (FAT32 on drive 0) 4.46 GB 2.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/6/2005 8:28:14 PM (admin)
Owner 11/5/2006 3:18:25 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni Document Converter 2.10 on LPT1:
Amyuni Document Converter 2.10 on LPT1:
HP Officejet 5600 series on USB001
HP Officejet 5600 series fax on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON Xpress 200 Series [Display adapter]
Sony SDM-S51 [Monitor] (14.9"vis, s/n 4002174, December 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
SoftV92 Data Fax Modem with SmartCP


1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.0.101 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:133:54:FB:59

Networking Dns Server: 192.168.0.1
VIA OHCI Compliant IEEE 1394 Host Controller
HP Officejet 5600 series
Easy Internet Keyboard
Logitech-compatible Mouse PS/2
Officejet 5600 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (3x)
Virus Protection [Back to Top]
Anti-Virus - Verizon Yahoo! Online Protection Version 7.0.7.8
Realtime File Scanning On

I hope this is the right information.

Set a System Restore Point before installing just in case

Then go here http://www.realtek.com.tw/downloads/...&GetDown=false


your audio is Realtek AC'97 download the (Excution file), save to desktop, double click to install

Hope this helps

Hope this helps

[bookworm]

Originally Posted by funnybuddy

hi me again

i've downloaded the sis7012 pci audio driver but there was a problem when installing it. in the middle of installation i got an error saying -536870397 and then it aborted the setup.

i'm pretty sure that's the rite audio driver for my motherboard cause i checked it at the sis.com webpage u sent me to.

if u have any hints on how to install the driver pls help me. appreciate it.

What make and model is your comp, or is it custom built, are you comfortable with haveing a look inside to pin the board down.Look in Control Panel / Add/Remove programes, is SiS audio or C-media audio shown anywhere. Also look at this, you could have a Audio Modem Riser installed
Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

Hope this helps

[bookworm]

Originally Posted by lithuim

after a quick read on this thread, I just have to say to Barbara: WOW! (I've been visiting forums all over the internet and NEVER before seen such a kindness and charm!!!!) congratulations!!!!!!

Thank you, much appreciated

[bookworm]

Originally Posted by Xephodark

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name TERRYPC
User Name Terry

Motherboard:
CPU Type AMD Athlon 64, 800 MHz (4 x 200)
Motherboard Name Unknown
Motherboard Chipset SiS 755, AMD Hammer
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type AMI (07/15/04)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI Mobility Radeon 9600/9700 (M10/M11)
3D Accelerator ATI Mobility Radeon 9600/9700 (M10/M11)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Disk Drive HTS726060M9AT00 (60 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive SONY DVD RW DW-Q58A
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57223 MB (50492 MB free)

Input:
Keyboard Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Keyboard PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Mouse Microsoft PS/2 Port Mouse (IntelliPoint)
Mouse Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)

Network:
Network Adapter Intel(R) PRO/Wireless 2200BG Network Connection (192.168.0.3)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
Modem Smart Link 56K Voice Modem

Peripherals:
Printer HP Officejet 4300 series fax
Printer HP Officejet 4300 series
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device HP Officejet 4300
USB Device Officejet 4300 series (DOT4USB)
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Printing Support
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


There you go bookworm, thanks a ton.

Still not giveing the motherboard name, but it's an SiS chipset and audio, go here to SiS http://www.sis.com/support/support_prodid.htm

Iv'e used this myself, it will tell you what chipset and audio driver if they are SiS(which they are) and give the link to download. You have to install an active x to run but it is safe.

Hope this helps

[bookworm]

Originally Posted by KutWhoUp

Hi. I'm having a problem not being able to reinstall my multimedia audio controller. My Belarc info is:

Operating System System Model
Windows XP Home Edition (build 2600) Dell Computer Corporation DIM4500
System Service Tag: 4J9TN11 (support for this PC)
Chassis Serial Number: 4J9TN11
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845EPT2 AAA83422-106
Serial Number: CN04P61548111261019Q
Bus Clock: 100 megahertz
BIOS: Intel Corp. A02 05/22/2002
Drives Memory Modules c,d
180.54 Gigabytes Usable Hard Drive Capacity
172.72 Gigabytes Hard Drive Free Space

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 2
MAXTOR 6L020J1 [Hard drive] (20.55 GB) -- drive 0, s/n 661214823944, rev A93.0500, SMART Status: Healthy
WD 1600JB External USB Device [Hard drive] (160.04 GB) -- drive 1 256 Megabytes Installed Memory

Slot 'DIMM1' has 128 MB
Slot 'DIMM2' has 128 MB

Any help would be greatly appreciated. Thanks.

Set a System Restore Point before installing just in case

then go here to Dell http://support.euro.dell.com/support...os=WW1&osl=EN#

if your radio jacks are near the keyboard and mouse sockets ( near top of tower) you have onboard sound install the ADI 198x audio

Hope this helps

[bookworm]

Originally Posted by gixxer22

I am having the same problem, can someone please help

Windows XP Professional (build 2600)

System Model

ECS M930LR 1.0
Asset Tag: 0123ABC
Enclosure Type: Desktop

Main board

Board: ECS M930LR 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01


MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port

That board is a PCChips ( taken over by ECS ) and is the ECS P4S5A, go here to ECS http://www.ecs.com.tw/ECSWeb/Downloa...uID=35&LanID=9

and get the SiS audio for your OS

Hope this helps

[SGLeeland]

Originally Posted by bookworm

Set a System Restore Point before installing just in case

Then go here http://www.realtek.com.tw/downloads/...&GetDown=false


your audio is Realtek AC'97 download the (Excution file), save to desktop, double click to install

Hope this helps

Hope this helps

Thank you so much! You're my hero!

[bookworm]

Originally Posted by zefeup

Hi, Im having problems with my brothers laptop..he has formated the laptop and the computer cant find the drivers for Multimedia and Audio Controllers and Video Controller!i have run the belarc and the following info is shown:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) System Serial Number: 9146VZ102134900001K000
Asset Tag: ABCDEFGHIJKLM
Chassis Serial Number: 9146VZ102134900001K000
Enclosure Type: Notebook
Processor a Main Circuit Board b
2,80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: SolbiOEMBios Rev.SA
Serial Number: 9146VZ102134900001K000
BIOS: Phoenix Technologies LTD R01-A2D 05/29/2003
Drives Memory Modules c,d
37,21 Gigabytes Usable Hard Drive Capacity
34,43 Gigabytes Hard Drive Free Space

Slimtype COMBO LSC-24081M [CD-ROM drive]
3.5" format removeable media [Floppy drive]

FUJITSU MHT2040AT [Hard drive] (40,01 GB) -- drive 0, s/n NN5TT3C13T1H, rev 0022, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 37,21 GB 34,43 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Luis Araujo 04-11-2006 11:16:14 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller (2x)
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices


OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
IrDA Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

thank you and hope to hear from you wizards as soon as possible

Is this a laptop from Portugal, if so what is the make and model, haveing difficulty recognising the motherboard, get Everest http://www.softpedia.com/get/System/...-Edition.shtml

copy and paste the My Computer/Summary Section

Hope this helps

[bookworm]

Originally Posted by SGLeeland

Thank you so much! You're my hero!

Great, happy listening

[Xephodark]

Ok... when I run that it refers me to this driver:
SiS7012 Audio Driver
File Name a12112d.zip
Version v1.12d
Release Date 2005-06-09
Support Products
SiS966L, SiS966, SiS965L, SiS965, SiS961, SiS964, SiS963, SiS962, SiS964L, SiS963L, SiS962L, SiSM661MX, SiS648, SiSM661FX, SiS760, SiS755, SiS755FX, SiS748, SiS745, SiS746, SiS746FX, SiS741, SiS735, SiS661FX, SiS655TX, SiS655FX, SiS651, SiS655, SiS648MX, SiS648FX,
File Size 3,759KB
Support OS Windows ME, Windows 98, Windows 98 SE, Windows 95, Windows 2000, Windows NT4.0, Windows XP, Windows Server 2003 64-Bit Version, Windows XP 64-Bit Edition,

Though I've downloaded it 3 seperate times, it keeps giving me the same error.


-536870397
Fail to install audio driver for Windows XP

Any idea what the issue could possibly be?