Multimedia Audio Controller Problems

[dbolto60]

Hey i am getting the same problem
This is my comp:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name USER-C0E20EB2B4
User Name Administrator

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name MSI MS-6763
Motherboard Chipset Intel Springdale-G i865G
System Memory 503 MB (PC2700 DDR SDRAM)
BIOS Type Award (02/26/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor COMPAQ S710 [17" CRT] (023CG26LE339)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-75FJA1 (37 GB, IDE)
Disk Drive Imation Flash Drive USB Device (243 MB, USB)
Optical Drive ATAPI CD-ROM52XMAX (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38138 MB (33978 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter NETGEAR WG111 802.11g Wireless USB2.0 Adapter (10.0.0.2)

Peripherals:
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB2 Controller Intel 82801EB(M) ICH5(-M) - Enhanced USB2 Controller
USB Device NETGEAR WG111 802.11g Wireless USB2.0 Adapter
USB Device USB Mass Storage Device

I tried installing the Realtek AC'97 and the computer accepts the drivers and the multimedia audio controller ?? disappears but i still have no sound?
Please Help!

Am i doing something wrong? I just downloaded the driver/s and installed them then restarted the computer and it seems xp accepted them but i try to play a CD and other sound and there is no sound?

Thanks

Dean

[bookworm]

Originally Posted by dbolto60

Hey i am getting the same problem
This is my comp:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name USER-C0E20EB2B4
User Name Administrator

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name MSI MS-6763
Motherboard Chipset Intel Springdale-G i865G
System Memory 503 MB (PC2700 DDR SDRAM)
BIOS Type Award (02/26/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor COMPAQ S710 [17" CRT] (023CG26LE339)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-75FJA1 (37 GB, IDE)
Disk Drive Imation Flash Drive USB Device (243 MB, USB)
Optical Drive ATAPI CD-ROM52XMAX (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38138 MB (33978 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter NETGEAR WG111 802.11g Wireless USB2.0 Adapter (10.0.0.2)

Peripherals:
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
USB2 Controller Intel 82801EB(M) ICH5(-M) - Enhanced USB2 Controller
USB Device NETGEAR WG111 802.11g Wireless USB2.0 Adapter
USB Device USB Mass Storage Device

I tried installing the Realtek AC'97 and the computer accepts the drivers and the multimedia audio controller ?? disappears but i still have no sound?
Please Help!

Am i doing something wrong? I just downloaded the driver/s and installed them then restarted the computer and it seems xp accepted them but i try to play a CD and other sound and there is no sound?

Thanks

Dean

You don't give the Compac model you are useing, but your motherboard is an MSI MS-6375 useing the Intel i865 chipset which is MSI model 865GVM3-V
see here for your specs http://www.msi.com.tw/program/suppor...UID=667&kind=1

You first have to update the intel INF chipset driver get it here from Intel
http://downloadfinder.intel.com/scri...4&submit=Go%21
it's No:1 in the list INF Update Utility ( INFINST AUTOL.EXE ) install and restart your comp.This needs to be installed before you install any other drivers, it loads Windows drivers.
If the Realtek sound driver is the AC'97 A3.79, that is the right one, but you will need to install again after update of the Intel chipset.Just in case here is the link to the Realtek AC'97 http://www.realtek.com.tw/downloads/...&Software=True



Set a System Restore Point before each installation just in case.


Hope this helps

[crosspenn]

I've been banging my head against my computer for the last two days about the same problem until I found this site. Can someone help me as well?

OS: XP Professional w/ SP1
CPU: Intel Celeron A 333 MHz
Motherboard: Daewoo CB649M-SI
Motherboard Chipset: SiS 620
Multimedia: Unimodem Half-Duplex Audio Device (not sure what this is, but I have speakers plugged in the audio output)

Thank you for your time.

Kris

[bookworm]

Originally Posted by crosspenn

I've been banging my head against my computer for the last two days about the same problem until I found this site. Can someone help me as well?

OS: XP Professional w/ SP1
CPU: Intel Celeron A 333 MHz
Motherboard: Daewoo CB649M-SI
Motherboard Chipset: SiS 620
Multimedia: Unimodem Half-Duplex Audio Device (not sure what this is, but I have speakers plugged in the audio output)

Thank you for your time.

Kris

What make and model is your computer, is it a Daewoo?

[crosspenn]

I am not sure, my uncle built it for me I think. The chasis has "Comlab" and "Intel Inside Celeron" markings but no other labels. I ran Belarc like you suggested but I don't see the make the the model on the report. Is there another way I can found out?

Belarc and Everest gave me the motherboard and the chipset info which I listed. Is there another place I can look for the make/model?

Thanks again Barb.

Originally Posted by bookworm

What make and model is your computer, is it a Daewoo?

[bookworm]

Originally Posted by crosspenn

I am not sure, my uncle built it for me I think. The chasis has "Comlab" and "Intel Inside Celeron" markings but no other labels. I ran Belarc like you suggested but I don't see the make the the model on the report. Is there another way I can found out?

Belarc and Everest gave me the motherboard and the chipset info which I listed. Is there another place I can look for the make/model?

Thanks again Barb.

Ok I'll do a little more digging and get back to you.

[bookworm]

Originally Posted by bookworm

Ok I'll do a little more digging and get back to you.

The SiS620 does not have intergrated sound, this means you have a sound card, if your sound connections are set away from your mouse & keyboard connections, then you most likley have a sound card. SiS imply a C-Media may be fitted, can you get this free programe, it will list all the devices on your comp, look through for any devices that indicate sound, especially C-media http://www.softpedia.com/get/System/...entifier.shtml

this is a safe site to use, you will get a long list as every driver will be listed including all Win drivers.

Hope this helps

[bookworm]

Originally Posted by crosspenn

I am not sure, my uncle built it for me I think. The chasis has "Comlab" and "Intel Inside Celeron" markings but no other labels. I ran Belarc like you suggested but I don't see the make the the model on the report. Is there another way I can found out?

Belarc and Everest gave me the motherboard and the chipset info which I listed. Is there another place I can look for the make/model?

Thanks again Barb.

The sound card is a Trident Microsystems 4DWAVE-DX it is available at Driversguide, you need to register first go here http://driversguide.com/ when you have registered go here
http://www.soundcard-drivers.com/companies/1072.htm yours is 3rd on the list 4DWAVE-DX the trig3d.zip for Win XP dated May 20 2003.

As always set a System restore Point just in case

Hope this helps

[crosspenn]

thank you thank you barb. you are as kind as you are helpful. i now know i need to download a driver for Trident 4DWave NX for my XP. but i can't find a site with that file that let me download for free.

i just spent 30 minutes filling surveys trying to register a download site and the surveys just didn't end, ever. they check against postal records so i had to use my dad's name and our real address too. he's gonna get a lot of junk mail about garden gnomes and stuff next week.

can you suggest a place where i can download that driver for free? thanks again kindly.

[Gene Hawk]

Ok, I need a sound driver for my computer. Here is the Belarc readout.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: 1H02T61 (support for this PC)
Chassis Serial Number: 1H02T61
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0F8403
Serial Number: ..CN481114C9003U.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 11/08/2004
Drives Memory Modules c,d
36.97 Gigabytes Usable Hard Drive Capacity
22.33 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 5JXH9N4M, rev 8.16, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 36.97 GB 22.33 GB free

Network Drives
None detected



Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
DELL E773s [Monitor] (15.7"vis, s/n Y13524CTFZ60, December 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

[bookworm]

Originally Posted by crosspenn

thank you thank you barb. you are as kind as you are helpful. i now know i need to download a driver for Trident 4DWave NX for my XP. but i can't find a site with that file that let me download for free.

i just spent 30 minutes filling surveys trying to register a download site and the surveys just didn't end, ever. they check against postal records so i had to use my dad's name and our real address too. he's gonna get a lot of junk mail about garden gnomes and stuff next week.

can you suggest a place where i can download that driver for free? thanks again kindly.

Driversguide is the best site, you will get no junk mail, everyone uses it including the techi pros, if you scroll down the list you will find the file you need.There's no charge for drivers from this site.

Hope this helps

[bookworm]

Originally Posted by Gene Hawk

Ok, I need a sound driver for my computer. Here is the Belarc readout.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: 1H02T61 (support for this PC)
Chassis Serial Number: 1H02T61
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0F8403
Serial Number: ..CN481114C9003U.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 11/08/2004
Drives Memory Modules c,d
36.97 Gigabytes Usable Hard Drive Capacity
22.33 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8483B [CD-ROM drive]

ST340014A [Hard drive] (40.00 GB) -- drive 0, s/n 5JXH9N4M, rev 8.16, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 36.97 GB 22.33 GB free

Network Drives
None detected



Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
DELL E773s [Monitor] (15.7"vis, s/n Y13524CTFZ60, December 2004)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Set a System Restore Point before each installation just in case

Then go here http://support.euro.dell.com/support...os=WW1&osl=EN#

First download the Chipset driver / install and restart comp

Then download and install the Audio driver

Hope this helps

[Gene Hawk]

Thanks alot. I was going to DL the Audio Driver earlier but my internet conn is only 56K and timed out. But I should be able to get everything set. P.S.-- Never thought about DLing the chipset installer.... ~Gene

[bookworm]

Originally Posted by Gene Hawk

Thanks alot. I was going to DL the Audio Driver earlier but my internet conn is only 56K and timed out. But I should be able to get everything set. P.S.-- Never thought about DLing the chipset installer.... ~Gene

This explains why this chipset installation is important

************************************************** **********
The Intel(R) Chipset Software Installation Utility installs
Windows* INF files to the target system. These files outline
to the operating system how to configure the Intel(R) chipset
components in order to ensure that the following features
function properly:

- Core PCI and ISAPNP Services
- PCIe Support
- IDE/ATA33/ATA66/ATA100 Storage Support
- SATA Storage Support
- USB Support
- Identification of Intel(R) Chipset Components in
the Device Manager

just a little more information

Hope this helps

[cyrill]

Hi.
Im sorry to be barging in like this but really really need help. I clean intstalled XP Professional in my desktop and now I dont have any sound. There is a yellow question mark beside the device Multimedia Audio Controller. I have both Belarca and Everest however I dont know which information is needed to help.
PLEASE help me. thanks