Multimedia Audio Controller Problems

[TPhil]

Hi, seem to have the same problem everybody else is: No sound, and a yellow question mark next to Multimedia Audio Controller. Any help is greatly appreciated. My info from Belarc:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway Thrasher 4000856
System Serial Number: 0034399371
Chassis Serial Number: 0034399371
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC45431-104
Serial Number: AZSR40310795
Bus Clock: 100 megahertz
BIOS: Intel Corp. SR84511A.15A.0014.P02.0307230940 07/23/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
30.63 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4832K [CD-ROM drive]

CREATIVE Zen Nano Plus USB Device [Hard drive] (1.02 GB) -- drive 2
HP PSC 1610v USB Device [Hard drive] -- drive 1
WDC WD400EB-11CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAATH582037, rev 06.04G06, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'J6G1' has 128 MB
Slot 'J6G2' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 30.63 GB free

Thanks in advance.

[bookworm]

Originally Posted by amedeah

Last December 15, we had DSL connected, and one of my older computers' LAN cards broke down somehow. So I asked my dad to have it looked into and repaired if possible. When the unit was brought back home, I noticed there was no sound! I have no idea how it happened. This is a 2nd hand computer so I don't have the motherboard installer CD, and couldn't install the sound software thingy myself. I couldn't make sense of the previous posts, much to my dismay x_x so I couldn't find the solution by myself. T.T

Here's some info from Belarc: (I only posted the parts that I think would give important info)

----------------
Operating System: Windows XP Professional Service Pack 2 (build 2600)

System Model:
Fujitsu M11EJ
Enclosure Type: Mini-Tower

Processor a
600 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board b
Board: Acer M11EJ -1A
Bus Clock: 100 megahertz
BIOS: ACER V3.1 R02-C0 F1 EN 02/25/00

Drives
22.59 Gigabytes Usable Hard Drive Capacity
11.90 Gigabytes Hard Drive Free Space

TEAC CD-540E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IBM-DJNA-372200 [Hard drive] (22.61 GB) -- drive 0, s/n GX0GXFN7627, rev J71OA30K, SMART Status: Healthy

Memory Modules c,d
256 Megabytes Installed Memory

Slot '0' has 128 MB
Slot '1' has 128 MB
Slot '2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 22.59 GB 11.90 GB free

Network Drives
None detected

Multimedia
None detected

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub
----------------

Please help me find the correct driver for this.. Any kind of help would be GREATLY appreciated. T_T

P.S. sorry if i look like i double posted, i didn't know which thread receives the more responses at the moment =s

Can you lok over the tower for a label that shows the make and model and possibly a serial number

Cheers

[bookworm]

Originally Posted by TPhil

Hi, seem to have the same problem everybody else is: No sound, and a yellow question mark next to Multimedia Audio Controller. Any help is greatly appreciated. My info from Belarc:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway Thrasher 4000856
System Serial Number: 0034399371
Chassis Serial Number: 0034399371
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845GVSR AAC45431-104
Serial Number: AZSR40310795
Bus Clock: 100 megahertz
BIOS: Intel Corp. SR84511A.15A.0014.P02.0307230940 07/23/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
30.63 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4832K [CD-ROM drive]

CREATIVE Zen Nano Plus USB Device [Hard drive] (1.02 GB) -- drive 2
HP PSC 1610v USB Device [Hard drive] -- drive 1
WDC WD400EB-11CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAATH582037, rev 06.04G06, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'J6G1' has 128 MB
Slot 'J6G2' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 30.63 GB free

Thanks in advance.

Gateway offer no audio driver, but according to Intel the D845GVSR board has Realtek AC'97 go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[TPhil]

Thanks! Works great now. Much appreciated.

[ryan44]

Originally Posted by jasonc2327
I'm having the same problem with my Multimedia Audio Controller. When I went to devices there was a yellow question mark next to it so I uninstalled it. At Belarc it says under Multimedia None Detected.

I am having a similar problem, but my pc is supposedly a clone of a dell so i'm getting confused hear on the info. Here's some info on what i got from belarc


Windows XP Professional Service Pack 2 (build 2600)

System model :Intel Corporation

Processor a:3.07 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main circuit board b:Board: Intel Corporation D865GVHZ AAC72419-111
Serial Number: LAHZ60937529
Bus Clock: 133 megahertz
BIOS: Intel Corp. BF86510A.86A.0075.P24.0503071605 03/07/2005

hope you can help me

[amedeah]

Originally Posted by bookworm

Can you lok over the tower for a label that shows the make and model and possibly a serial number

Cheers

Umm.. here's the stuff I found on the silver sticker behind the CPU. ^^o

PRIMERGY ES200
MODEL GP52AY1A2
P/N CA05764-A502
100-120/200-240V

21kg
50/60Hz
1. 7/0. 8A

S/N SP030A00030-DC 2000-07

[bookworm]

Originally Posted by ryan44

Originally Posted by jasonc2327
I'm having the same problem with my Multimedia Audio Controller. When I went to devices there was a yellow question mark next to it so I uninstalled it. At Belarc it says under Multimedia None Detected.

I am having a similar problem, but my pc is supposedly a clone of a dell so i'm getting confused hear on the info. Here's some info on what i got from belarc


Windows XP Professional Service Pack 2 (build 2600)

System model :Intel Corporation

Processor a:3.07 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main circuit board b:Board: Intel Corporation D865GVHZ AAC72419-111
Serial Number: LAHZ60937529
Bus Clock: 133 megahertz
BIOS: Intel Corp. BF86510A.86A.0075.P24.0503071605 03/07/2005

hope you can help me

This is the link to your Intel D865GVHZ motherboard drivers http://downloadfinder.intel.com/scri...4&submit=Go%21

it has Realtek AC'97, download, save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[The_Life]

ok i basically have the same problem as my audio system is not working at all. i get no sound, and it says my multimedia audio controller is not installed or somthing. here is my info from belarc:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V8X-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1008 12/29/2003
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
71.96 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y270FKAE, rev YAR41BW0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR 1' is Empty
Slot 'DDR 2' is Empty
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 71.96 GB free

Network Drives
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
LGE T710BH [Monitor] (15.7"vis, March 2003)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port

serial #: 0022899441

[bookworm]

Originally Posted by amedeah

Umm.. here's the stuff I found on the silver sticker behind the CPU. ^^o

PRIMERGY ES200
MODEL GP52AY1A2
P/N CA05764-A502
100-120/200-240V

21kg
50/60Hz
1. 7/0. 8A

S/N SP030A00030-DC 2000-07

Iv'e found the model, it does not appear to have onboard sound, so you must have a sound card installed, is it possible to have a look inside the tower to see what is installed, or get this programe it should give us the unknown devices installed, it's long as it also lists windows drivers

http://www.softpedia.com/get/System/...entifier.shtml

Hope this helps

[bookworm]

Originally Posted by The_Life

ok i basically have the same problem as my audio system is not working at all. i get no sound, and it says my multimedia audio controller is not installed or somthing. here is my info from belarc:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V8X-X REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1008 12/29/2003
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
71.96 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y270FKAE, rev YAR41BW0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR 1' is Empty
Slot 'DDR 2' is Empty
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 71.96 GB free

Network Drives
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
LGE T710BH [Monitor] (15.7"vis, March 2003)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Standard Game Port

serial #: 0022899441

This is the link to your Asus A7V8X-X motherboard drivers
http://support.asus.com.tw/download/...Language=en-us

audio is Soundmax

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[ryan44]

Originally Posted by bookworm

This is the link to your Intel D865GVHZ motherboard drivers http://downloadfinder.intel.com/scri...4&submit=Go%21

it has Realtek AC'97, download, save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

Thanks soo much it worked

[The_Life]

Originally Posted by bookworm

This is the link to your Asus A7V8X-X motherboard drivers
http://support.asus.com.tw/download/...Language=en-us

audio is Soundmax

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

alrite i downloaded the winzip file but when i press install it just says "CANNOT INSTALL: SETUP or INSTALL program filename contains folder information. Use Actions/CheckOut instead"

anyway to fix this?

[The_Life]

nvm i got it

THANKYOU SO MUCH IT FINALLY WORKS!!!!

[xtramust]

Hi, I'm a huge fan of your works and i commend your work. I need help wih the sound of my computer. I went to the website u directed and here are my results.



System Security Status
CIS Benchmark Score
Score
1.88 of 10 (details...)


Virus Protection
OK
Up-to-date


Microsoft Security Updates
Alert!
52 missing



Computer Profile Summary
Computer Name: Ololade- (in LOLADE)
Profile Date: Tuesday, January 23, 2007 9:54:22 PM
Advisor Version: 7.2h
Windows Logon: Administrator



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
VIA Technologies, Inc. P4M266A-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: P4M266A-8235
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/04/2003

VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller
Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

[amedeah]

Originally Posted by bookworm

Iv'e found the model, it does not appear to have onboard sound, so you must have a sound card installed, is it possible to have a look inside the tower to see what is installed, or get this programe it should give us the unknown devices installed, it's long as it also lists windows drivers

http://www.softpedia.com/get/System/...entifier.shtml

Hope this helps

I can't check the interior at the moment, I'll try to break it apart (lol) tomorrow when I feel better. (lifting 21kg of steel isn't an easy task when you're sick ^^o)

I d/l'ed the program you referred and here's a screenshot of the results on the Multimedia Controller:



Did I get the right part of the results? :s