Multimedia Audio Controller Problems

teroo · #**2416** 02-26-2007, 12:31 PM

hi, i've read through the forum and i saw this help page and i am having the same problem

Main Circuit Board b
1.53 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

is this enough?
thanks in advance

bookworm · #**2417** 02-26-2007, 03:13 PM

Quote:

Originally Posted by quynhchi

my pc don't have multimedia audio controller. i saw it in device manager but my pc didn't automatically search and install that software. i don't know how to find it to get sound. please help me.
Version 5.1.2600 Service Pack 2 Build 2600
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2400 Mhz
BIOS Version/Date American Megatrends Inc. 1009.001, 3/17/2005
SMBIOS Version 2.3
Hardware Abstraction Layer Version = "5.1.2600.2562 (xpsp.040919-1030)"
intel(R) Pentium(R) 4 CPU 2.40GHz
disk drives: maxtor 6K040L0
Model: MX 4408X AGP8X 128MB

I need more info, make and model of comp, or if not sure get belarc, copy and paste the report, not software or win update section http://www.belarc.com/free_download.html

Hope this helps

bookworm · #**2418** 02-26-2007, 05:26 PM

Quote:

Originally Posted by teroo

hi, i've read through the forum and i saw this help page and i am having the same problem

Main Circuit Board b
1.53 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

is this enough?
thanks in advance

There are 3 boards at MSI useing MS-6308E, only one v1.0 it has Via AC'97 go here to MSI
http://www.msi.com.tw/program/suppor...?UID=11&kind=1

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

bookworm · #**2419** 02-26-2007, 05:33 PM

Quote:

Originally Posted by frannyh

i am having the same problem as everyone else ive recently installed xp and i have no sound ineed to install the multimedia audio controller my pc is a packard bell imedia 1328 i think this is the info u need
Core

Fraser (GA-8S661FM) motherboard
Name: Fraser (GA-8S661FM Ver 1.0)
Type: µATX motherboard
Manufacturer: Gigabyte
28-10-2005

Santiago (P5S800-VM)
Name: Santiago (P5S800-VM)
Type: µATX motherboard
Manufacturer: ASUS
29-03-2005
can u plz helpo me find my driver xxx

This is the audio driver for the iMedia 1328
http://support.packardbell.com/uk/it...ppn=PB34225201

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

quynhchi · #**2420** 02-27-2007, 12:04 AM

hi book worm, this's the report i got from that soft. if it isn't enough, please tell me.
Operating System:Windows XP Professional Service Pack 2 (build 2600)
Processor a: 2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board b:Board: ASUSTeK Computer INC. P4P800S-X Rev 1.xx
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 1009.001 03/17/2005
Drives:41.09 Gigabytes Usable Hard Drive Capacity
20.73 Gigabytes Hard Drive Free Space

ASUS DVD-E616A [CD-ROM drive]

Maxtor 6K040L0 [Hard drive] (41.11 GB) -- drive 0, s/n K10AZGVG, rev NAR61HA0, SMART Status: Healthy
Memory Modules c,d:512 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes: c: (NTFS on drive 0) 10.00 GB 5.26 GB free
d: (FAT32 on drive 0) 31.09 GB 15.47 GB free
Controllers:Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display: NVIDIA GeForce4 MX 440 with AGP8X [Display adapter]
Proview 15.7 [Monitor] (15.7"vis, s/n SKD1709050474, September 2005)
Bus Adapters: Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Narcist · #**2421** 02-27-2007, 05:34 AM

Thanks Barbra. Now i Have sound working for my Toshiba tablet. One more thingif you can help with. The system is awfully slow. Any good registry cleaner available and or some software to cleanup the un neceassary startups.
Thanks Narcist

LiverpoolScott · #**2422** 02-27-2007, 11:57 AM

Hey ive stumbled upon this site looking for help with my audio, same problem as everyone else. Rebooted computer, and i don't have the drivers anymore here is my belarc report.

Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Drives
122.93 Gigabytes Usable Hard Drive Capacity
115.84 Gigabytes Hard Drive Free Space
PHILIPS PBDV1640P [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3NKSNWE, rev YAR41BW0, SMART Status: Healthy

System Model
System Serial Number: 12 4
Enclosure Type: Desktop

Memory Modules
Main circuit board
Bus Clock: 133 megahertz
BIOS: Phoenix/Award Technologies, LTD 6.00 PG 09/10/2004
480 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A2' is Empty

Your help would be very much appreciated, cheers scott

bookworm · #**2423** 02-27-2007, 07:05 PM

Quote:

Originally Posted by Narcist

Thanks Barbra. Now i Have sound working for my Toshiba tablet. One more thingif you can help with. The system is awfully slow. Any good registry cleaner available and or some software to cleanup the un neceassary startups.
Thanks Narcist

I use CCleaner http://www.ccleaner.com/ (Free) it's a niffy little programe, cleans all bits of ( excuse the wording ) crap and has a registry cleaner as well, wth backup included. One thing it clears all your password so watch out. I've used for about 3 years now and the comp zips along after. Startups are a different matter, not too clued up on that, but these guys may help http://72.29.80.128/Forum/

get these Spyware cleaners
Ad-Aware SE http://www.lavasoftusa.com/software/adaware/

SpyBoy search & Destroy http://www.safer-networking.org/en/index.html

Hope this helps

bookworm · #**2424** 02-27-2007, 07:10 PM

Quote:

Originally Posted by quynhchi

hi book worm, this's the report i got from that soft. if it isn't enough, please tell me.
Operating System:Windows XP Professional Service Pack 2 (build 2600)
Processor a: 2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board b:Board: ASUSTeK Computer INC. P4P800S-X Rev 1.xx
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 1009.001 03/17/2005
Drives:41.09 Gigabytes Usable Hard Drive Capacity
20.73 Gigabytes Hard Drive Free Space

ASUS DVD-E616A [CD-ROM drive]

Maxtor 6K040L0 [Hard drive] (41.11 GB) -- drive 0, s/n K10AZGVG, rev NAR61HA0, SMART Status: Healthy
Memory Modules c,d:512 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes: c: (NTFS on drive 0) 10.00 GB 5.26 GB free
d: (FAT32 on drive 0) 31.09 GB 15.47 GB free
Controllers:Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display: NVIDIA GeForce4 MX 440 with AGP8X [Display adapter]
Proview 15.7 [Monitor] (15.7"vis, s/n SKD1709050474, September 2005)
Bus Adapters: Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

this is link to your Asus P4P800S-X drivers, audio is Soundmax http://support.asus.com.tw/download/...Language=en-us

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

quynhchi · #**2425** 02-28-2007, 12:06 AM

thanks, bookworm. now my pc has sound clearly. thank you again

w_rink_ly · #**2426** 02-28-2007, 02:05 PM

Hi. I am having the "multimedia audio controller" problem where I rebooted my PC manually (i.e. I psychically pressed the reboot button on the chassis, not the start menu then turn off computer then restart etc), and when I got back into windows I have no sound and a window comes up sayin it's found new hardware for multimedia audio controller. Here is what Belarc Advisor has to say bout my pc:

Operating System:
Windows XP Professional Service Pack 2 (build 2600)

System Model:
Enclosure Type: Desktop

Processor a:
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b:
Board: Gigabyte Technology Co., Ltd. 8I875U 1.x
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F7 12/25/2003

Drives:
160.03 Gigabytes Usable Hard Drive Capacity
37.20 Gigabytes Hard Drive Free Space

CD-ROM Drive
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SONY DVD RW DRU-530A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1600JS-00MHB0 [Hard drive] (160.04 GB) -- drive 0

Memory Modules c,d:
1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty

Local Drive Volumes:

c: (NTFS on drive 0) 160.03 GB 37.20 GB free

Can anyone help???

bookworm · #**2427** 02-28-2007, 07:26 PM

Quote:

Originally Posted by w_rink_ly

Hi. I am having the "multimedia audio controller" problem where I rebooted my PC manually (i.e. I psychically pressed the reboot button on the chassis, not the start menu then turn off computer then restart etc), and when I got back into windows I have no sound and a window comes up sayin it's found new hardware for multimedia audio controller. Here is what Belarc Advisor has to say bout my pc:

Operating System:
Windows XP Professional Service Pack 2 (build 2600)

System Model:
Enclosure Type: Desktop

Processor a:
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b:
Board: Gigabyte Technology Co., Ltd. 8I875U 1.x
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F7 12/25/2003

Drives:
160.03 Gigabytes Usable Hard Drive Capacity
37.20 Gigabytes Hard Drive Free Space

CD-ROM Drive
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SONY DVD RW DRU-530A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1600JS-00MHB0 [Hard drive] (160.04 GB) -- drive 0

Memory Modules c,d:
1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty

Local Drive Volumes:

c: (NTFS on drive 0) 160.03 GB 37.20 GB free

Can anyone help???

That board has realtek AC'97 audio, go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

c.minerdaughter · #**2428** 02-28-2007, 08:26 PM

Hi Bookworm, I've read a great deal throughout this thread, and many others and haven't had much luck with solving my sound problems on my Gateway computer

I got some kind of virus on it, and had to reload the MS XP media center OS. and voila` no more sound. Grrrrrrrr!

However, Bookworm I noticed that you have the highest rate of success of helping folks with their sound issues. I originally had conexant ac-link audio in my device manager. I uninstalled it thinking it was the problem, because it didn't like any of the drivers I downloaded. Now, I apparently have multimedia audio controller there. geeez.

I have no multi-media devices listed in the Belarc report. This is hopless. Help Bookworm. Thnx.

C.Minerdaughter

O.K.... I have a Gateway 6426. I ran the Belarc, as you suggested and here it is:

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway MX6426 3402558R
System Serial Number: T006B91002922
Chassis Serial Number: T006B91002922
Enclosure Type: Portable
Processor a Main Circuit Board b
2.20 gigahertz AMD Turion 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway 68.04
Serial Number: QTFCAC64601243
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
80.00 Gigabytes Usable Hard Drive Capacity
67.72 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8820 [CD-ROM drive]

ST980829A [Hard drive] (80.03 GB) -- drive 0, s/n 5PK35WFX, rev 3.06, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 72.67 GB 63.91 GB free
d: (FAT32 on drive 0) 7.33 GB 3.81 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/28/2007 1:50:38 AM (admin)
Owner 2/28/2007 4:36:15 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI RADEON XPRESS 200M Series [Display adapter]
Default Monitor
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx21 Cardbus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
AC97 Soft Data Fax Modem with SmartCP
LGE CDMA USB Modem #2

1394 Net Adapter
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Dhcp Server: none responded
Physical Address: 00:E0:B8:B6:BE:C2
Realtek RTL8185 54M Wireless LAN Network Adapter

Networking Dns Servers: 66.174.92.14
66.174.95.44
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
Texas Instruments PCIxx21 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
LGE CDMA Composite USB Device
USB Root Hub (3x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

bookworm · #**2429** 02-28-2007, 09:02 PM

Quote:

Originally Posted by c.minerdaughter

Hi Bookworm, I've read a great deal throughout this thread, and many others and haven't had much luck with solving my sound problems on my Gateway computer

I got some kind of virus on it, and had to reload the MS XP media center OS. and voila` no more sound. Grrrrrrrr!

However, Bookworm I noticed that you have the highest rate of success of helping folks with their sound issues. I originally had conexant ac-link audio in my device manager. I uninstalled it thinking it was the problem, because it didn't like any of the drivers I downloaded. Now, I apparently have multimedia audio controller there. geeez.

I have no multi-media devices listed in the Belarc report. This is hopless. Help Bookworm. Thnx.

C.Minerdaughter

O.K.... I have a Gateway 6426. I ran the Belarc, as you suggested and here it is:

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway MX6426 3402558R
System Serial Number: T006B91002922
Chassis Serial Number: T006B91002922
Enclosure Type: Portable
Processor a Main Circuit Board b
2.20 gigahertz AMD Turion 64
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway 68.04
Serial Number: QTFCAC64601243
Bus Clock: 200 megahertz
BIOS: Gateway 68.04 01/24/06
Drives Memory Modules c,d
80.00 Gigabytes Usable Hard Drive Capacity
67.72 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW SDVD8820 [CD-ROM drive]

ST980829A [Hard drive] (80.03 GB) -- drive 0, s/n 5PK35WFX, rev 3.06, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 72.67 GB 63.91 GB free
d: (FAT32 on drive 0) 7.33 GB 3.81 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/28/2007 1:50:38 AM (admin)
Owner 2/28/2007 4:36:15 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller ATI RADEON XPRESS 200M Series [Display adapter]
Default Monitor
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx21 Cardbus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
AC97 Soft Data Fax Modem with SmartCP
LGE CDMA USB Modem #2

1394 Net Adapter
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Dhcp Server: none responded
Physical Address: 00:E0:B8:B6:BE:C2
Realtek RTL8185 54M Wireless LAN Network Adapter

Networking Dns Servers: 66.174.92.14
66.174.95.44
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
Texas Instruments PCIxx21 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
LGE CDMA Composite USB Device
USB Root Hub (3x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

This is the audio for your comp from gateway http://support.gateway.com/support/d...i d=151964508

read instructions on how to download and install, IT NEEDS TO BE INSTALLED MANUALLY

Cheers

Nat_83 · #**2430** 02-28-2007, 11:54 PM

Hey Barbara I'm having the same problems too unfortunately - Everything was working fine till i loaded on a bluetooth adapter for my phone which seems to have overridden the old sound setup but i can't get it back to where it was.

my Belarc readout is

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 8S648FX-RZ
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F6 07/15/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
42.59 Gigabytes Hard Drive Free Space

LITE-ON CD-RW SOHR-5238S [CD-ROM drive]
LITE-ON DVD SOHD-167T [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVEZCJP, rev 8.01, SMART Status: Healthy 1536 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 42.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Paul Young 1/03/2007 2:07:02 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP PSC 1600 series on USB002
Lexmark Z25-Z35 on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON X800 Series [Display adapter]
RADEON X800 Series - Secondary [Display adapter]
AOC Series [Monitor] (15.7"vis, August 2004)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Bluetooth AV/HS Audio
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Bluetooth DUN Modem
Bluetooth Fax Modem
Bluetooth LAP Modem
Bluetooth LAP Modem #2
ESS ES56H-PI Data Fax Voice Modem

Belkin USB Network Adapter
primary Auto IP Address: 10.0.0.9 / 8
Gateway: 10.0.0.2
Dhcp Server: 10.0.0.2
Physical Address: 00:30:CD:09:03:02
Bluetooth PAN Network Adapter
Physical Address: 10:11:11:11:11:11
SiS 900 PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:0F:EA:20:8A:40

Networking Dns Server: 10.0.0.2
Bluetooth HID Manager
Bluetooth VComm Manager
Bluetooth HID Enum Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Belkin USB Network Interface
USB Root Hub (3x)
Phone

Any help would be much appreciated