Multimedia Audio Controller Problems

[GTE]

hi guys, I have a Lenovo R60 and I have no audio, I tried to install the VIA 4 in 1, then the R60 audio drivers again, but it didn't work.. please help me, thank you very much!

[bookworm]

Originally Posted by GTE

hi guys, I have a Lenovo R60 and I have no audio, I tried to install the VIA 4 in 1, then the R60 audio drivers again, but it didn't work.. please help me, thank you very much!

need to pin the model down. is it a Thinkpad, get belarc copy and paste the report, omit the software and win update section http://www.belarc.com/free_download.html

[Jiggy257]

Originally Posted by bookworm

This is the link to your Gigabyte MoBo drivers, audio is realtek http://www.gigabyte.com.tw/Support/M...ProductID=1668

Set a System Restore Point before installing just in case

Thank you so so much bookworm. You have no idea how amazingly brilliant it is that it is now fixed. My degree is saved [ahem!]. Many many many thanks. Very much appreciated

[bsalah]

Originally Posted by ToraNC

I don't seem to have sound on my computer. n.n; That is, from the speakers anyway, My computer, the actual PC, makes a beeping noise once in a while when I start up. Anyway, recently, I upgraded my OS to WinXP, everything seems fine except I don't have any sound. When I checked the device manager, under Other Devices, Multimedia Audio Controller had a big yellow question mark in front of it.

I tried to uninstall it in safe mode, and then restart it normally, it didn't work. When I got back on, I tried to reinstall it, but the computer couldn't find the software for the controller. u.u; So...help?

thank you very much

[cbz]

My machine could not find any driver for Multimedia audio controller therefor my audio system is not working at all. Information of my machine is as blow-
Computer Profile Summary
Computer Name: Ctr (in MSHOME)
Advisor Version: 7.2n
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
Processor a
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Drives
80.02 Gigabytes Usable Hard Drive Capacity
29.35 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVGFEKZ, rev 8.01, SMART Status: Healthy
Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Communications
SoftV92 Data Fax Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
*primary* IP*Address:* 192.168.0.20 / 24
Gateway:* 192.168.0.254
Physical*Address:* 00:118:03:CB:16
System Model
HCL Infosystems Limited
System Serial Number: C043A1208837
Enclosure Type: Desktop
Main Circuit Board b
Board: ASUSTeK Computer INC. P4P800-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1013.008 09/08/2004
Memory Modules c,d
504 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 23.30 GB 16.52 GB free
d: (NTFS on drive 0) 52.43 GB 8.60 GB free
e: (FAT32 on drive 0) 4.29 GB 4.23 GB free
Network Drives
None detected
Printers
Adobe PDF Converter on My Documents\*.pdf
Generic / Text Only on \\PHYSIOLOGY\Printer3
hp LaserJet 3020 PCL 6 on DOT4_001
IBM Proprinter II on \\PHYSIOLOGY\Printer2
Microsoft Office Document Image Writer Driver on \\PC\Printer
Microsoft Office Document Image Writer Driver on \\PHYSIOLOGY\Printer
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Display
Intel(R) 82865G Graphics Controller [Display adapter]
HCL Peripherals HCM785RFM [Monitor] (15.7"vis, s/n 707044715538, November 2004)

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Virus Protection
AVG 7.5.467 Version 7.5.467
****Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB900725 - Important *(details...)
Q917283 - Important *(details...)
Q917344 - Critical *(details...)
Q918118 - Important *(details...)
Q922770 - Moderate *(details...)
Q923689 - Critical *(details...)
Q923694 - Important *(details...)
Q924496 - Moderate *(details...)
Q924667 - Important *(details...)
Q925398 - Critical *(details...)
Q925902 - Critical *(details...)
Q926255 - Important *(details...)
Q926436 - Important *(details...)
Q927779 - Critical *(details...)
Q927802 - Important *(details...)
Q927978 - Critical *(details...)
Q928090 - Critical *(details...)
Q928255 - Important *(details...)
Q928843 - Critical *(details...)
Q929969 - Critical *(details...)
Q930178 - Critical *(details...)
Q931261 - Critical *(details...)
Q931784 - Important *(details...)
Q932168 - Critical *(details...)

[GTE]

Originally Posted by bookworm

need to pin the model down. is it a Thinkpad, get belarc copy and paste the report, omit the software and win update section http://www.belarc.com/free_download.html

yes it is a thinkpad.. thank you very much!



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) LENOVO 9462A16 Thinkpad R60
System Serial Number: LVAM977
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.67 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: LENOVO 9462A16
Serial Number: 1ZBWS6861EA
Bus Clock: 167 megahertz
BIOS: LENOVO 7CET47WW (1.02 ) 04/11/2006
Drives Memory Modules c,d
274.73 Gigabytes Usable Hard Drive Capacity
123.97 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-850 [CD-ROM drive]

FUJITSU MHV2080BH [Hard drive] (80.02 GB) -- drive 0
MD02000- BJBW USB Device [Hard drive] (200.05 GB) -- drive 1 1024 Megabytes Installed Memory

Slot 'DIMM 1' has 1024 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 50.00 GB 43.89 GB free
f: (NTFS on drive 0) 24.68 GB 24.61 GB free
g: (NTFS on drive 1) 200.05 GB 55.47 GB free

Network Drives
None detected


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GBM SATA AHCI Controller
Primary IDE Channel [Controller] ATI Mobility Radeon X1400 [Display adapter]
Default Monitor (3x)
LEN 14.1 [Monitor] (14.1"vis)
Bus Adapters Multimedia
Generic CardBus Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC None detected
Communications Other Devices

1394 Net Adapter
Broadcom NetXtreme Gigabit Ethernet
primary Auto IP Address: 192.168.0.100 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:163:27:B1:C8
Intel(R) PRO/Wireless 3945ABG Network Connection
Dhcp Server: 142.55.233.26
Physical Address: 00:13:02:70:02:EF

Networking Dns Servers: 192.168.0.1
142.55.233.26
142.55.130.26
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)

[bookworm]

Originally Posted by GTE

yes it is a thinkpad.. thank you very much!



Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) LENOVO 9462A16 Thinkpad R60
System Serial Number: LVAM977
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.67 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: LENOVO 9462A16
Serial Number: 1ZBWS6861EA
Bus Clock: 167 megahertz
BIOS: LENOVO 7CET47WW (1.02 ) 04/11/2006
Drives Memory Modules c,d
274.73 Gigabytes Usable Hard Drive Capacity
123.97 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-850 [CD-ROM drive]

FUJITSU MHV2080BH [Hard drive] (80.02 GB) -- drive 0
MD02000- BJBW USB Device [Hard drive] (200.05 GB) -- drive 1 1024 Megabytes Installed Memory

Slot 'DIMM 1' has 1024 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 50.00 GB 43.89 GB free
f: (NTFS on drive 0) 24.68 GB 24.61 GB free
g: (NTFS on drive 1) 200.05 GB 55.47 GB free

Network Drives
None detected


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GBM SATA AHCI Controller
Primary IDE Channel [Controller] ATI Mobility Radeon X1400 [Display adapter]
Default Monitor (3x)
LEN 14.1 [Monitor] (14.1"vis)
Bus Adapters Multimedia
Generic CardBus Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC None detected
Communications Other Devices

1394 Net Adapter
Broadcom NetXtreme Gigabit Ethernet
primary Auto IP Address: 192.168.0.100 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:163:27:B1:C8
Intel(R) PRO/Wireless 3945ABG Network Connection
Dhcp Server: 142.55.233.26
Physical Address: 00:13:02:70:02:EF

Networking Dns Servers: 192.168.0.1
142.55.233.26
142.55.130.26
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)

You need this audio driver http://www-307.ibm.com/pc/support/si...cid=MIGR-62855

but first you need to install the M$ UAA - first file in the list http://www-307.ibm.com/pc/support/si...cid=MIGR-65456

Set a System Restore Point before installing just in case

[bookworm]

Originally Posted by cbz

My machine could not find any driver for Multimedia audio controller therefor my audio system is not working at all. Information of my machine is as blow-
Computer Profile Summary
Computer Name: Ctr (in MSHOME)
Advisor Version: 7.2n
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
Processor a
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Drives
80.02 Gigabytes Usable Hard Drive Capacity
29.35 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JVGFEKZ, rev 8.01, SMART Status: Healthy
Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Communications
SoftV92 Data Fax Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
*primary* IP*Address:* 192.168.0.20 / 24
Gateway:* 192.168.0.254
Physical*Address:* 00:118:03:CB:16
System Model
HCL Infosystems Limited
System Serial Number: C043A1208837
Enclosure Type: Desktop
Main Circuit Board b
Board: ASUSTeK Computer INC. P4P800-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1013.008 09/08/2004
Memory Modules c,d
504 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB (serial number SerNum0)
Slot 'DIMM1' has 256 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 23.30 GB 16.52 GB free
d: (NTFS on drive 0) 52.43 GB 8.60 GB free
e: (FAT32 on drive 0) 4.29 GB 4.23 GB free
Network Drives
None detected
Printers
Adobe PDF Converter on My Documents\*.pdf
Generic / Text Only on \\PHYSIOLOGY\Printer3
hp LaserJet 3020 PCL 6 on DOT4_001
IBM Proprinter II on \\PHYSIOLOGY\Printer2
Microsoft Office Document Image Writer Driver on \\PC\Printer
Microsoft Office Document Image Writer Driver on \\PHYSIOLOGY\Printer
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Display
Intel(R) 82865G Graphics Controller [Display adapter]
HCL Peripherals HCM785RFM [Monitor] (15.7"vis, s/n 707044715538, November 2004)

Multimedia
MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

Virus Protection
AVG 7.5.467 Version 7.5.467
****Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB900725 - Important *(details...)
Q917283 - Important *(details...)
Q917344 - Critical *(details...)
Q918118 - Important *(details...)
Q922770 - Moderate *(details...)
Q923689 - Critical *(details...)
Q923694 - Important *(details...)
Q924496 - Moderate *(details...)
Q924667 - Important *(details...)
Q925398 - Critical *(details...)
Q925902 - Critical *(details...)
Q926255 - Important *(details...)
Q926436 - Important *(details...)
Q927779 - Critical *(details...)
Q927802 - Important *(details...)
Q927978 - Critical *(details...)
Q928090 - Critical *(details...)
Q928255 - Important *(details...)
Q928843 - Critical *(details...)
Q929969 - Critical *(details...)
Q930178 - Critical *(details...)
Q931261 - Critical *(details...)
Q931784 - Important *(details...)
Q932168 - Critical *(details...)

This is the link to your Asus MoBo drivers, audio is Soundmax, get the Win XP version 5.12.01.3538 Complete audio driver package
http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing just in case

[bookworm]

Originally Posted by bsalah

thank you very much

If you need a driver, then need more information, make and model or get Belarc copy and paste the report, omit all the software section and win updates http://www.belarc.com/free_download.html

[GTE]

Originally Posted by bookworm

You need this audio driver http://www-307.ibm.com/pc/support/si...cid=MIGR-62855

but first you need to install the M$ UAA - first file in the list http://www-307.ibm.com/pc/support/si...cid=MIGR-65456

Set a System Restore Point before installing just in case

hi there... it does not work what else can I try please?

[bookworm]

Originally Posted by GTE

hi there... it does not work what else can I try please?

Check this out, to see what is the default audio
Go to Control Panel / Sound & Audio Devices / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Can you get Everest, copy and paste the Computer/Sumary section, need to know the Chipset, http://www.softpedia.com/get/System/...-Edition.shtml

[GTE]

Originally Posted by bookworm

Check this out, to see what is the default audio
Go to Control Panel / Sound & Audio Devices / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Can you get Everest, copy and paste the Computer/Sumary section, need to know the Chipset, http://www.softpedia.com/get/System/...-Edition.shtml

it does not let me click on that arrow, because it says no audio device........ I think that might be the main problem? thanks again

[bookworm]

Originally Posted by GTE

it does not let me click on that arrow, because it says no audio device........ I think that might be the main problem? thanks again

Check Device Manager - Sound, video & game controllers / is Soundmax digital audio in the list.

Can you post the Everest report

[GTE]

Originally Posted by bookworm

Check Device Manager - Sound, video & game controllers / is Soundmax digital audio in the list.

Can you post the Everest report

I tried to run Everest and it gave me an error message,

"This computer seems to have an Intel i945GM/PM "Calistoga" motherboard chipset. The Current version of EVEREST you are running does not fully support your system."

but I think it just told me what the chipset is lol
I don't have soundmax on the devices list btw..

[bookworm]

Originally Posted by GTE

I tried to run Everest and it gave me an error message,

"This computer seems to have an Intel i945GM/PM "Calistoga" motherboard chipset. The Current version of EVEREST you are running does not fully support your system."

but I think it just told me what the chipset is lol
I don't have soundmax on the devices list btw..

If Device Manager is showing anything yellow flagged try installing this way
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.