Multimedia Audio Controller Problems

bookworm · #**4726** 10-30-2007, 07:02 PM

Quote:

Originally Posted by pcerioli

Barbara, thank you!

When I go in 'Sound Playback', all drop down menus are disabled, and i cannot scroll them.

Any other idea?

Hugs!
Paola

Check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

bookworm · #**4727** 10-30-2007, 07:20 PM

Quote:

Originally Posted by dmurray

here is what the little error box says

invalid floating point operation

from what I have read, this could be due to malware or a virus, run your antivirus and spyware programs and clean your machine.

alchemicgod · #**4728** 10-31-2007, 12:57 PM

ok, i am having the same problem, i have no sound and i have windows xp x64...so if you could please help me out...thanks ^^

bookworm · #**4729** 10-31-2007, 07:36 PM

Quote:

Originally Posted by alchemicgod

ok, i am having the same problem, i have no sound and i have windows xp x64...so if you could please help me out...thanks ^^

Need more info, make and model or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

alchemicgod · #**4730** 10-31-2007, 11:21 PM

Quote:

Originally Posted by bookworm

Need more info, make and model or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

i hope this is what you need:

Operating System System Model
Windows XP Professional x64 Edition Service Pack 2 (build 3790) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Turion 64 No details available
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
60.50 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-L532M [CD-ROM drive]

WDC WD800BEVE-11UYT0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WXH607024794, rev 01.04A01, SMART Status: Healthy 2048 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 60.50 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/31/2007 11:13:09 PM (admin)
local system accounts
Guest never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Standard VGA Graphics Adapter [Display adapter]
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
Broadcom 802.11a/b/g WLAN
primary Auto IP Address: 10.10.10.108 / 24
Gateway: 10.10.10.1
Dhcp Server: 10.10.10.1
Physical Address: 00:14:A5:4D:83:1B
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 10.10.10.1
Physical Address: 00:0F:B0:C1:E2:8A

Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)
Virus Protection [Back to Top]
McAfee VirusScan Enterprise Version 8.5.0.781
Scan Engine Version 5200.2160
Virus Definitions Version 10/30/2007 Rev 5152
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 (x64)
KB928365 on 10/30/2007 (details...)
Microsoft .NET Framework 2.0 (x64)
KB928365 on 10/30/2007 (details...)
MSXML6
KB933579 on 10/30/2007 (details...)
Office Professional Edition 2003
KB942571 on 10/31/2007 (details...)

TrendSetta™ · #**4731** 11-02-2007, 01:01 AM

I've got the same problem. Been Hearing beeps and have a yellow qustion mark by media audio controller. I have a dell dimension 2400 and it has windows xp.

kushsj · #**4732** 11-02-2007, 11:10 AM

Hey like above i am haveing trouble. I have looked in many places trying to figure out wats wrong but nothing helped. So everytime i log on it says that i have anew devic on my computer and asks if i want to install i click yes. Then is ask to put in an istalation cd or get it off the web and i dont have cd and i cant figure out the web part. So i click cancel then it say your multimedia audio controller is not functioning properly and ur comp my not work correctly. So plz help.

Windows XP Home Edition Service Pack 2 (build 2600)
Dell Inc. Dimension 4700c
2.80 gigahertz Intel Pentium 4

idk wat u need to know about comp so plz tell me wat info i need to give for help

bookworm · #**4733** 11-02-2007, 12:49 PM

Quote:

Originally Posted by alchemicgod

i hope this is what you need:

Operating System System Model
Windows XP Professional x64 Edition Service Pack 2 (build 3790) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Turion 64 No details available
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
60.50 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-L532M [CD-ROM drive]

WDC WD800BEVE-11UYT0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WXH607024794, rev 01.04A01, SMART Status: Healthy 2048 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 60.50 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/31/2007 11:13:09 PM (admin)
local system accounts
Guest never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Standard VGA Graphics Adapter [Display adapter]
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
Broadcom 802.11a/b/g WLAN
primary Auto IP Address: 10.10.10.108 / 24
Gateway: 10.10.10.1
Dhcp Server: 10.10.10.1
Physical Address: 00:14:A5:4D:83:1B
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 10.10.10.1
Physical Address: 00:0F:B0:C1:E2:8A

Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port TouchPad [Mouse]
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)
Virus Protection [Back to Top]
McAfee VirusScan Enterprise Version 8.5.0.781
Scan Engine Version 5200.2160
Virus Definitions Version 10/30/2007 Rev 5152
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 (x64)
KB928365 on 10/30/2007 (details...)
Microsoft .NET Framework 2.0 (x64)
KB928365 on 10/30/2007 (details...)
MSXML6
KB933579 on 10/30/2007 (details...)
Office Professional Edition 2003
KB942571 on 10/31/2007 (details...)

It's not giving the make or model or the motherboard Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

can you check this to see if Realtek is the default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

bookworm · #**4734** 11-02-2007, 12:53 PM

Quote:

Originally Posted by TrendSetta™

I've got the same problem. Been Hearing beeps and have a yellow qustion mark by media audio controller. I have a dell dimension 2400 and it has windows xp.

Link to drivers http://support.euro.dell.com/support...atid=&impid =

3 audio drivers shown, 1 onboard 2 sound cards
Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

I/O plate - ADI 198x is audio
Expansion slot - one of the 2 Soundblaster drivers

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**4735** 11-02-2007, 12:57 PM

Quote:

Originally Posted by kushsj

Hey like above i am haveing trouble. I have looked in many places trying to figure out wats wrong but nothing helped. So everytime i log on it says that i have anew devic on my computer and asks if i want to install i click yes. Then is ask to put in an istalation cd or get it off the web and i dont have cd and i cant figure out the web part. So i click cancel then it say your multimedia audio controller is not functioning properly and ur comp my not work correctly. So plz help.

Windows XP Home Edition Service Pack 2 (build 2600)
Dell Inc. Dimension 4700c
2.80 gigahertz Intel Pentium 4

idk wat u need to know about comp so plz tell me wat info i need to give for help

This is the audio for your Dell http://support.euro.dell.com/support...&fileid=122481

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

alchemicgod · #**4736** 11-02-2007, 03:33 PM

Quote:

Originally Posted by bookworm

It's not giving the make or model or the motherboard Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

can you check this to see if Realtek is the default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

ok, in the audio section in the control panel, it is not letting me do anything on the audio tab, they are all gray boxed. And also, it won't let me download that link you gave me, but the my laptop model is a dv5040us and its a HP Notebook...i hope that is what u need

bookworm · #**4737** 11-02-2007, 09:31 PM

Quote:

Originally Posted by alchemicgod

ok, in the audio section in the control panel, it is not letting me do anything on the audio tab, they are all gray boxed. And also, it won't let me download that link you gave me, but the my laptop model is a dv5040us and its a HP Notebook...i hope that is what u need

Link to your drivers, audio is Conexant http://h10025.www1.hp.com/ewfrf/wc/s... 8481&lang=en

but check this first

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

alchemicgod · #**4738** 11-03-2007, 12:28 AM

Quote:

Originally Posted by bookworm

Link to your drivers, audio is Conexant http://h10025.www1.hp.com/ewfrf/wc/s... 8481&lang=en

but check this first

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

alright, well i checked out the componet services and it was already set to automatic and then i tried to install the link you gave me, it gave me this: "MMDRIVER.INF is missing and is needed to install the drivers. It may be damaged or may not be in the system32 directory." So i checked and that file is indeed there...so please tell me how to fix that...i would really appreciate it...thanks a lot, you have been a lot of help so far ^^

jjroach · #**4739** 11-03-2007, 02:06 AM

Hi Bookworm/Soundqueen,

You seem to be the difinitive expert on all things "MultiMedia Audio" lol. I am hoping that you can help me out. I have done the Belarc analysis as you suggest, these are my results below....

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

Processor
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
128 kilobyte tertiary memory cache

Drives
40.96 Gigabytes Usable Hard Drive Capacity
32.95 Gigabytes Hard Drive Free Space

CyberDrv CW058D CD-R/RW [CD-ROM drive]
LITE-ON COMBO SOHC-5236V [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 4D040H2 [Hard drive] (40.98 GB) -- drive 0, s/n D26G2K5E, rev DAH017K0, SMART Status: Healthy

Controllers
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Communications
SoftV92 Data Fax Modem

Linksys Wireless-G USB Network Adapter
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:18:F8:28:AB:3B
Realtek RTL8139/810x Family Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:40:2B:14:69:F7

Networking Dns Server: 192.168.1.1

System Model
HP Pavilion 04 P8569A-ABG 522a 20200TG101IMPER
System Serial Number: KR22505859 AN300
Enclosure Type: Other

Main Circuit Board
Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 05/28/2002

Display
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX70 [Monitor] (15.7"vis, s/n THTEW00092, June 2002)

Multimedia
none detected

Other devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
PS/2 Compatible Mouse
USB Root Hub (4x)

Thank you so much for your help

shellfish911 · #**4740** 11-03-2007, 10:41 AM

TORA-
HEELLLLPPP!! I have the same problem, that stupid yellow question mark over my multimedia audio controller device. I have checked several things in the control panel sound device manager and it says I have no audio sound playback device. I have no disk and couldn't get the update or troubleshoot by web. Please help me, I have had no sound for weeks.
I have a emachine T6212 window xp service pack 2 Home Edition 2002....
can you save me????