Multimedia Audio Controller Problems

11-07-2007, 02:11 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by nenamjones
System Model
Windows XP Media Center Edition Service Pack 3, v.3205 (build 2600) Gateway E-2000 4000827
System Serial Number: 0029997355
Chassis Serial Number: 0029997355
Enclosure Type: Desktop
Main Circuit Board b
Board: Intel Corporation D845GRG AAA86577-304
Serial Number: ABRG31230897
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.15A.0030.P13.0302130929 02/13/2003
This is what Belarc says about my PC. I tried to use Media Player and it told me that it could not play the sound file. When I looked in the device manager, it shows that the Multimedia Audio Controller has no driver.
I have had gateway do a system check like Belarc does and it shows the Multimedia Audio Controller but is says name unknown. Belarc does not find that component at all and only list "Unimodem Half-Duplex Audio Device" under Multimedia and that driver is as up-to-date as I can get it..... Please help....I need the sound for my job.
Thanks.
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This is the audio driver from Gateway http://support.gateway.com/support/d...&uid=177150822
Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-07-2007, 02:18 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by unknownuser
Please help, my computer is a medion and i recently reformatted my computer (around two weeks ago). At first i got my sound to work but now its just pretty much screwed up, i have no idea how to fix it and its pretty much driving me insane.
---------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name unknownuser
User Name Owner
Motherboard:
CPU Type Intel Pentium 4, 2000 MHz (20 x 100)
Motherboard Name MSI MS-6533 (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio)
Motherboard Chipset SiS 645
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award Modular (05/15/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce4 MX 460 (64 MB)
3D Accelerator nVIDIA GeForce4 MX 460
Monitor Medion MD1786LH [17" CRT] (204722038)
Multimedia:
Audio Adapter SiS 7012 Audio Device
Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST380021A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive IDE DVD-ROM 16X (16x DVD-ROM)
Optical Drive MITSUMI CR-48XATE (32x/10x/40x CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 76308 MB (56974 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.101)
Peripherals:
Printer HP LaserJet 1200 Series PCL
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB Device USB Human Interface Device
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Help would be much appreciated  , thanks
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Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
If theyare then audio is Realtek, go here http://www.realtek.com.tw/downloads/...tDown=false#AC
Download the (Executable file) save to desktop, double click downloaded file on desktop to install
The site is slow
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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11-07-2007, 02:49 PM
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Registered User
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Join Date: Nov 2007
Posts: 2
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Missing Drivers
Been looking for a cure for loss of multimedia drivers when reformatting. I am using XP pro on an Aries Green732 laptop, I have also used belarc advisor to get following info. You appear to be the master or mistress of missing sound, is this sufficient information to cure my 12 month search for sound. It also appears the video driver is missing as the scrolling of scrren etc is also v poor compared to before the reformat. Here's hoping you can help.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) ECS Elitegroup G732 Rev. A0
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ECS Elitegroup G732 SS75A
BIOS: Phoenix Technologies Ltd. Ver 4.0 Rel 6.0 03/07/03
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
35.78 Gigabytes Hard Drive Free Space
QSI CDRW/DVD SBW-242 [CD-ROM drive]
FUJITSU MHS2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NL00T33140JF, rev 8004, SMART Status: Healthy
510 Megabytes Installed Memory
Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 35.78 GB free
Network Drives
None detected
never
Guest
never
HelpAssistant
never
SUPPORT_388945a0
never
Marks a disabled account; Marks a locked account
HP OfficeJet G85 on DOT4_001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
PDF995 Printer Driver on PDF995PORT
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices
Last edited by Skids : 11-07-2007 at 02:53 PM.
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11-07-2007, 06:59 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by Skids
Been looking for a cure for loss of multimedia drivers when reformatting. I am using XP pro on an Aries Green732 laptop, I have also used belarc advisor to get following info. You appear to be the master or mistress of missing sound, is this sufficient information to cure my 12 month search for sound. It also appears the video driver is missing as the scrolling of scrren etc is also v poor compared to before the reformat. Here's hoping you can help.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) ECS Elitegroup G732 Rev. A0
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ECS Elitegroup G732 SS75A
BIOS: Phoenix Technologies Ltd. Ver 4.0 Rel 6.0 03/07/03
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
35.78 Gigabytes Hard Drive Free Space
QSI CDRW/DVD SBW-242 [CD-ROM drive]
FUJITSU MHS2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NL00T33140JF, rev 8004, SMART Status: Healthy
510 Megabytes Installed Memory
Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 60.00 GB 35.78 GB free
Network Drives
None detected
never
Guest
never
HelpAssistant
never
SUPPORT_388945a0
never
Marks a disabled account; Marks a locked account
HP OfficeJet G85 on DOT4_001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
PDF995 Printer Driver on PDF995PORT
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices
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It's appears from report that you have an ECS G732 notebook, your audio and vga driver are here http://www.ecs.com.tw/ECSWebSite/Pro...nuID=9&LanID=8
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

11-07-2007, 09:44 PM
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Registered User
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Join Date: Nov 2007
Posts: 2
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found out that there was nothing wrong with my computer, but my speakers were broken
thx for helping anyway.
(unrelated question)
btw, is there a directx forum around here?
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11-08-2007, 02:26 AM
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Registered User
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Join Date: Nov 2007
Posts: 2
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Bookworm - God or Goddess??
Quote:
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Originally Posted by bookworm
It's appears from report that you have an ECS G732 notebook, your audio and vga driver are here http://www.ecs.com.tw/ECSWebSite/Pro...nuID=9&LanID=8
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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Truly wonderful - now have sound and vid working properly, why can't Microsoft offer you a job and pay you the huge sums of money you deserve for helping us novices out with glitches in their (MS) software. I can't thank you enough.
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11-08-2007, 02:58 AM
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Registered User
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Join Date: Nov 2007
Posts: 2
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Glad to have found this thread.
Looks like I have the same problem, I had to format due to a vundu.trojan or some junk like that.
Deleted and recreated the partition, installed XP all that jazz, but no sound.
All devices under Multimedia is (?) marked and cant find a way to get them installed. I have Belarc results under Multimedia say None Detected.
Mobo
Board: ASUSTeK Computer INC. A8N-SLI DELUXE 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI DELUXE ACPI BIOS Revision 1016-001 11/09/2005
Any Ideas?
And wow!!!! This thread is almost at 1,000,000 views ! !
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11-08-2007, 04:10 AM
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Registered User
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Join Date: Nov 2007
Posts: 2
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Nevermind found it. . . . .nForce4_amd_6.70_winxp2k_english
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11-08-2007, 05:10 AM
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Registered User
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Join Date: Apr 2007
Posts: 10
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Hi Barbara,
I've just replaced windows 98se with XP on my son's computer and have now found that I have the yellow question mark for the multimedia audio controller. I've done a scan of the system with belarc, which is posted below.
Your help would be greatly appreciated.
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. VT82C692BX
Processor a Main Circuit Board b
500 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 693-686
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 4.51 PG 09/03/99
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
35.85 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM SW-9571 [CD-ROM drive]
PIONEER DVD-ROM DVD-106 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1FSP55E, rev NAR61590, SMART Status: Healthy 192 Megabytes Installed Memory
Slot '0' has 128 MB
Slot '1' has 64 MB
Slot '2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 41.10 GB 35.85 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owain 08/10/2007 10:12:59 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
COMPAQ V700 [Monitor] (15.7"vis, s/n 917CF24QC744, April 1999)
Bus Adapters Multimedia
None detected Creative SBLive! Gameport
Standard Game Port
VIA AC'97 Audio Controller (WDM)
Communications Other Devices
INPROCOMM IPN2120 Wireless LAN Card
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:01:36:0F:BD:79
Networking Dns Server: 192.168.1.1
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
NT Apm/Legacy Interface Node
Virus Protection [Back to Top]
AVG 7.5.503 Version 7.5.503
Realtime File Scanning On
Missing Microsoft Security Hotfixes
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11-08-2007, 07:50 AM
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Registered User
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Join Date: Nov 2007
Posts: 1
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same problem- no sound!!!(yellow question mark beside Multimedia Audio Contoller
hi i wonder if you could help me, i have no sound and i have downloaded a sound driver from the packard bell website but tht still hasn't worked. here are some details:
Packard Bell NEC P851008201
System Serial Number: 031078520542
Chassis Serial Number: 50424E
Enclosure Type: Desktop
plz help!!!!
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11-08-2007, 01:13 PM
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Registered User
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Join Date: Nov 2007
Posts: 1
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same ol' problem
Hi, it seems i have the same problem as everyone else on this thread (no sound can re-install audio controller). I hope this is the info you need to help me out. Thanks!
Board: Intel Corporation D845PESV AAA97669-106
Serial Number: AZSV24413574
Bus Clock: 133 megahertz
BIOS: Intel Corp. SV84510A.86A.0008.P04.0210201732 10/20/2002

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11-08-2007, 03:08 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by balalake
Hi Barbara,
I've just replaced windows 98se with XP on my son's computer and have now found that I have the yellow question mark for the multimedia audio controller. I've done a scan of the system with belarc, which is posted below.
Your help would be greatly appreciated.
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. VT82C692BX
Processor a Main Circuit Board b
500 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 693-686
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 4.51 PG 09/03/99
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
35.85 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM SW-9571 [CD-ROM drive]
PIONEER DVD-ROM DVD-106 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1FSP55E, rev NAR61590, SMART Status: Healthy 192 Megabytes Installed Memory
Slot '0' has 128 MB
Slot '1' has 64 MB
Slot '2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 41.10 GB 35.85 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owain 08/10/2007 10:12:59 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
COMPAQ V700 [Monitor] (15.7"vis, s/n 917CF24QC744, April 1999)
Bus Adapters Multimedia
None detected Creative SBLive! Gameport
Standard Game Port
VIA AC'97 Audio Controller (WDM)
Communications Other Devices
INPROCOMM IPN2120 Wireless LAN Card
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:01:36:0F:BD:79
Networking Dns Server: 192.168.1.1
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
NT Apm/Legacy Interface Node
Virus Protection [Back to Top]
AVG 7.5.503 Version 7.5.503
Realtime File Scanning On
Missing Microsoft Security Hotfixes
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It's not giving the motherboard Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

11-08-2007, 03:12 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by banain01
hi i wonder if you could help me, i have no sound and i have downloaded a sound driver from the packard bell website but tht still hasn't worked. here are some details:
Packard Bell NEC P851008201
System Serial Number: 031078520542
Chassis Serial Number: 50424E
Enclosure Type: Desktop
plz help!!!!
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is this the diver http://support.packardbell.com/uk/it...ppn=P851008201
if so check this out to se if SigmaTel is default audio
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

11-08-2007, 03:14 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
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Quote:
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Originally Posted by dieminzzz
Hi, it seems i have the same problem as everyone else on this thread (no sound can re-install audio controller). I hope this is the info you need to help me out. Thanks!
Board: Intel Corporation D845PESV AAA97669-106
Serial Number: AZSV24413574
Bus Clock: 133 megahertz
BIOS: Intel Corp. SV84510A.86A.0008.P04.0210201732 10/20/2002

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Audio No:3 here at Intel http://downloadcenter.intel.com/Filt...4&submit=Go%21
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|

11-08-2007, 06:49 PM
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Registered User
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Join Date: Nov 2007
Posts: 2
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Quote:
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Originally Posted by bookworm
Glad I could help 
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Can you please help.... I need this fairly quickly so that I can use my sound for a Job at home:
This is what Belarc says about my PC. I tried to use Media Player and it told me that it could not play the sound file. When I looked in the device manager, it shows that the Multimedia Audio Controller has no driver.
I have had gateway do a system check like Belarc does and it shows the Multimedia Audio Controller but is says name unknown. Belarc does not find that component at all and only list "Unimodem Half-Duplex Audio Device" under Multimedia and that driver is as up-to-date as I can get it..... Please help....
Thanks.
System Model
Windows XP Media Center Edition Service Pack 3, v.3205 (build 2600) Gateway E-2000 4000827
System Serial Number: 0029997355
Chassis Serial Number: 0029997355
Enclosure Type: Desktop
Main Circuit Board b
Board: Intel Corporation D845GRG AAA86577-304
Serial Number: ABRG31230897
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.15A.0030.P13.0302130929 02/13/2003
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