Multimedia Audio Controller Problems

pkwessel · #**5371** 01-23-2008, 10:34 PM

Hi All,

Same problem, no sound I deleted it accidentally. Details of my computer below;

Thanks,

Peter

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
1.80 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845EBG2 AAA82888-206
Serial Number: CF2B24418688
Bus Clock: 100 megahertz
BIOS: Intel Corp. PT84520A.86A.0011.P06.0209201643 09/20/2002
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
6.72 Gigabytes Hard Drive Free Space

ATAPI CD-ROM 50X
3.5" format removeable media [Floppy drive]

WDC WD200EB-00BHF0 [Hard drive] (20.02 GB) -- drive 0 256 Megabytes Installed Memory

Slot 'J6G2' is Empty
Slot 'J6G1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 6.72 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Peter 24/01/2008 9:04:22 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Fax Lexmark 4200 Series Printer on Fax Lexmark 4200 Series
Lexmark 4200 Series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA RIVA TNT2 Model 64/Model 64 Pro [Display adapter]
BenQ FP72G+ [Monitor] (17.1"vis, November 2005)
Bus Adapters Multimedia
Intel PCI to USB Enhanced Host Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Agere Systems PCI Soft Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:6C:8E:1D:37

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
Lexmark 4200 Series
HID Keyboard Device
Microsoft PS/2 Port Mouse (IntelliPoint)
USB 2.0 Root Hub
USB Composite Device (2x)
USB Printing Support
USB Root Hub (3x)
Virus Protection [Back to Top]
Norton AntiVirus Version 15.00
Virus Definitions Version 23/01/2008 Rev 23
Last Disk Scan on Tuesday, 1 January 2008 8:42:25 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
CAPICOM
KB931906 on 9/05/2007 (details...)
MSXML4SP2
KB927978 on 8/08/2007 (details...)
KB936181 on 15/08/2007 (details...)
WGA
SP0
KB892130 on 20/01/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 15/03/2007 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 15/02/2006 (details...)
KB917734_WMP10 on 14/06/2006 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
SP0
KB939683 on 4/09/2007 (details...)
SP2
KB936782_WMP11 on 15/08/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 14/12/2006 (details...)
Windows Media Player
SP0
KB911564 on 15/02/2006 (details...)
Windows XP
KB923689 (details...)
KB941569 (details...)
SP0
KB923689 on 14/12/2006 (details...)
KB928090-IE7 on 28/03/2007 (details...)
KB929969 on 26/01/2007 (details...)
KB931768-IE7 on 9/05/2007 (details...)
KB933566-IE7 on 12/06/2007 (details...)
KB937143-IE7 on 15/08/2007 (details...)
KB938127-IE7 on 15/08/2007 (details...)
KB939653-IE7 on 12/10/2007 (details...)
KB941569 on 11/12/2007 (details...)
KB942615-IE7 on 11/12/2007 (details...)
SP10
MSCOMPPACKV1 on 13/02/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP2
KB811113[SP] on 7/03/2005 (details...)
SP3
KB867282 on 7/03/2005 (details...)
KB873333 on 7/03/2005 (details...)
KB873339 on 7/03/2005 (details...)
KB883939 on 20/06/2005 (details...)
KB885250 on 7/03/2005 (details...)
KB885835 on 7/03/2005 (details...)
KB885836 on 7/03/2005 (details...)
KB886185 on 7/03/2005 (details...)
KB887472 on 7/03/2005 (details...)
KB887742 on 7/03/2005 (details...)
KB887797 on 7/03/2005 (details...)
KB888113 on 7/03/2005 (details...)
KB888302 on 7/03/2005 (details...)
KB890046 on 19/06/2005 (details...)
KB890047 on 7/03/2005 (details...)
KB890175 on 7/03/2005 (details...)
KB890859 on 27/04/2005 (details...)
KB890923 on 25/04/2005 (details...)
KB891781 on 7/03/2005 (details...)
KB893066 on 14/05/2005 (details...)
KB893086 on 19/05/2005 (details...)
KB893756 on 13/08/2005 (details...)
KB893803V2 on 20/05/2005 (details...)
KB894391 on 14/08/2005 (details...)
KB896358 on 19/06/2005 (details...)
KB896422 on 19/06/2005 (details...)
KB896423 on 13/08/2005 (details...)
KB896424 on 10/11/2005 (details...)
KB896428 on 19/06/2005 (details...)
KB896688 on 19/10/2005 (details...)
KB896727 on 14/08/2005 (details...)
KB898461 on 30/06/2005 (details...)
KB899587 on 14/08/2005 (details...)
KB899588 on 13/08/2005 (details...)
KB899591 on 13/08/2005 (details...)
KB900485 on 26/04/2006 (details...)
KB900725 on 18/10/2005 (details...)
KB901017 on 16/10/2005 (details...)
KB901190 on 7/09/2006 (details...) Reinstall!
KB901214 on 15/07/2005 (details...)
KB902400 on 18/10/2005 (details...)
KB903235 on 15/07/2005 (details...)
Windows XP
SP3 (continued)
KB904706 on 16/10/2005 (details...)
KB904942 on 25/01/2007 (details...)
KB905414 on 16/10/2005 (details...)
KB905749 on 16/10/2005 (details...)
KB905915 on 16/12/2005 (details...)
KB908519 on 12/01/2006 (details...)
KB908531

coolpavan · #**5372** 01-23-2008, 11:27 PM

Quote:

Originally Posted by bookworm

Need to see more of report Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

ok here are all the details

System Security Status
CIS Benchmark Score
Score
1.88 of 10 (details...)

Virus Protection
OK
Up-to-date

Microsoft Security Updates
Alert!
9 missing

Computer Profile Summary
Computer Name: Pavan (in MSHOME)
Profile Date: Wednesday, January 23, 2008 12:28:22 PM
Advisor Version: 7.2v
Windows Logon: Administrator

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 845GV-W83627
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/17/2005
Drives Memory Modules c,d
80.11 Gigabytes Usable Hard Drive Capacity
40.50 Gigabytes Hard Drive Free Space

JetFlash TS1GJFV30 USB Device [Hard drive] (1.02 GB) -- drive 2
SAMSUNG SV4002H [Hard drive] (40.06 GB) -- drive 0
SAMSUNG SV4012H [Hard drive] (40.06 GB) -- drive 1 504 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.97 GB 3.96 GB free
d: (NTFS on drive 0) 19.08 GB 366 MB free
e: (NTFS on drive 1) 21.48 GB 18.16 GB free
f: (NTFS on drive 1) 18.58 GB 18.00 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 23/01/2008 11:16:23 AM (admin)
datamax 30/10/2007 9:07:59 PM (admin)
local system accounts
ASPNET never
Guest 28/11/2007 7:04:45 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet F300 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
LogMeIn Mirror Driver [Display adapter]
HP CN20943780 [Monitor] (15.7"vis, February 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC
primary IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Physical Address: 00:11:5B:CD:93:C6

Networking Dns Server: 192.168.1.1
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
Protector Plus Anti-virus Software Version 8.0.B01
Realtime File Scanning Off
Panda Antivirus 2008 Version 3.00.00
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)
Q937894 - Moderate (details...)
Q941568 - Critical (details...)
Q941569 - Critical (details...)
Q941644 - Critical (details...)
Q942615 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944653 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
no verification data KB928365 on 14/10/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Microsoft .NET Framework 2.0
no verification data KB928365 on 14/10/2007 (details...)
MSXML4SP2
no verification data KB936181 on 06/10/2007 (details...)
Windows Media Format SDK
SP0
passed verification KB902344 on 06/12/2007 (details...)
passed verification KB910998 on 06/12/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 06/10/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 06/10/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 06/10/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB923689 on 06/10/2007 (details...)
SP3
passed verification KB873339 on 06/10/2007 (details...)
passed verification KB885835 on 06/10/2007 (details...)
passed verification KB885836 on 06/10/2007 (details...)
passed verification KB886185 on 06/10/2007 (details...)
passed verification KB887472 on 06/10/2007 (details...)
passed verification KB888111WXPSP2 on 16/01/2008 (details...)
passed verification KB888302 on 06/10/2007 (details...)
passed verification KB890046 on 06/10/2007 (details...)
passed verification KB890859 on 06/10/2007 (details...)
passed verification KB891781 on 06/10/2007 (details...)
passed verification KB893756 on 06/10/2007 (details...)
passed verification KB893803V2 on 06/10/2007 (details...)
passed verification KB894391 on 06/10/2007 (details...)
passed verification KB896358 on 06/10/2007 (details...)
passed verification KB896423 on 06/10/2007 (details...)
passed verification KB896428 on 06/10/2007 (details...)
passed verification KB898461 on 06/10/2007 (details...)
passed verification KB899587 on 06/10/2007 (details...)
passed verification KB899591 on 06/10/2007 (details...)
passed verification KB900485 on 06/10/2007 (details...)
passed verification KB900725 on 06/10/2007 (details...)
passed verification KB901017 on 06/10/2007 (details...)
passed verification KB901214 on 06/10/2007 (details...)
passed verification KB902400 on 06/10/2007 (details...)
passed verification KB904706 on 06/10/2007 (details...)
passed verification KB905414 on 06/10/2007 (details...)
passed verification KB905749 on 06/10/2007 (details...)
passed verification KB908519 on 06/10/2007 (details...)
passed verification KB908531 on 06/10/2007 (details...)
passed verification KB910437 on 06/10/2007 (details...)
passed verification KB911280 on 06/10/2007 (details...)
passed verification KB911562 on 06/10/2007 (details...)
passed verification KB911927 on 06/10/2007 (details...)

coolpavan · #**5373** 01-23-2008, 11:29 PM

Windows XP
SP3 (continued)
passed verification KB913580 on 06/10/2007 (details...)
passed verification KB914388 on 06/10/2007 (details...)
passed verification KB914389 on 06/10/2007 (details...)
passed verification KB916595 on 06/10/2007 (details...)
passed verification KB917344 on 06/10/2007 (details...)
passed verification KB917953 on 06/10/2007 (details...)
passed verification KB918118 on 06/10/2007 (details...)
passed verification KB918439 on 06/10/2007 (details...)
passed verification KB919007 on 06/10/2007 (details...)
passed verification KB920213 on 06/10/2007 (details...)
passed verification KB920670 on 06/10/2007 (details...)
passed verification KB920683 on 06/10/2007 (details...)
passed verification KB920685 on 06/10/2007 (details...)
passed verification KB920872 on 06/10/2007 (details...)
passed verification KB921503 on 06/10/2007 (details...)
passed verification KB922582 on 06/10/2007 (details...)
passed verification KB922819 on 06/10/2007 (details...)
passed verification KB923191 on 06/10/2007 (details...)
passed verification KB923414 on 06/10/2007 (details...)
passed verification KB923980 on 06/10/2007 (details...)
passed verification KB924270 on 06/10/2007 (details...)
passed verification KB924496 on 06/10/2007 (details...)
passed verification KB924667 on 06/10/2007 (details...)
passed verification KB925902 on 06/10/2007 (details...)
passed verification KB926255 on 06/10/2007 (details...)
passed verification KB926436 on 06/10/2007 (details...)
passed verification KB927779 on 06/10/2007 (details...)
passed verification KB927802 on 06/10/2007 (details...)
passed verification KB927891 on 07/10/2007 (details...)
passed verification KB928255 on 06/10/2007 (details...)
passed verification KB928843 on 06/10/2007 (details...)
passed verification KB929123 on 06/10/2007 (details...)
passed verification KB930178 on 06/10/2007 (details...)
passed verification KB930916 on 06/10/2007 (details...)
passed verification KB931261 on 06/10/2007 (details...)
passed verification KB931784 on 06/10/2007 (details...)
passed verification KB932168 on 06/10/2007 (details...)
passed verification KB933360 on 06/10/2007 (details...)
passed verification KB933729 on 09/10/2007 (details...)
passed verification KB935839 on 06/10/2007 (details...)
passed verification KB935840 on 06/10/2007 (details...)
passed verification KB936021 on 06/10/2007 (details...)
passed verification KB936357 on 06/10/2007 (details...)
passed verification KB937143 on 06/10/2007 (details...)
passed verification KB938127 on 06/10/2007 (details...)
passed verification KB938828 on 06/10/2007 (details...)
passed verification KB938829 on 06/10/2007 (details...)
passed verification KB939653 on 09/10/2007 (details...)
passed verification KB941202 on 09/10/2007 (details...)

typicalants · #**5374** 01-24-2008, 01:47 AM

bookworm, i installed the drivers you led me to, but now it is saying i dont have one for my multimedia audio controller. any advise?
here are my specs again

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
SHUTTLE Technologies, Inc. AK38
Enclosure Type: Desktop

Processor a
1.80 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b
Board: AK38
Bus Clock: 165 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/12/2003

Drives
330.01 Gigabytes Usable Hard Drive Capacity
230.17 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-56MAX [CD-ROM drive]
LITE-ON LTR-48125W [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380013A [Hard drive] (80.02 GB) -- drive 0
WD 2500JB External USB Device [Hard drive] (250.06 GB) -- drive 1

Memory Modules c,d
512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty

Multimedia
Creative SBLive! Gameport
MPU-401 Compatible MIDI Device
Realtek AC'97 Audio for VIA (R) Audio Controller
Standard Game Port

thanks again

Nick Summers · #**5375** 01-24-2008, 07:30 AM

Thank you so much for finding the audio drivers for me. Without you I would be lost!! You are so helpful for so many people. Never been so happy to here the shutdown and start-up sounds!!

chillwill · #**5376** 01-24-2008, 11:17 AM

Ok so i've got a similar problem to most people on this site, but am still struggling when using the solutions you've provided them.

The system in question is:

Packard Bell - IMedia 1402
S/N - 041368720019
P/D - 0413687
P/N - PB13202001

Here is the message i'm getting when attempting to play audio files.

And here are the system devices.

By the looks of things my audio drivers are there. I believe it's down to the chipset, which is...
SIS 962Lua

MoBo:
GA-8SIMLNF

I'm running XP, need anymore info let me know.

I've attempted to find the correct chipset drivers to no avail.

Hopefully you can help me with this one. Thanks.

bookworm · #**5377** 01-24-2008, 05:48 PM

Quote:

Originally Posted by chillwill

Ok so i've got a similar problem to most people on this site, but am still struggling when using the solutions you've provided them.

The system in question is:

Packard Bell - IMedia 1402
S/N - 041368720019
P/D - 0413687
P/N - PB13202001

Here is the message i'm getting when attempting to play audio files.

And here are the system devices.

By the looks of things my audio drivers are there. I believe it's down to the chipset, which is...
SIS 962Lua

MoBo:
GA-8SIMLNF

I'm running XP, need anymore info let me know.

I've attempted to find the correct chipset drivers to no avail.

Hopefully you can help me with this one. Thanks.

These are the driers for your model, chipset, audio and modem are listed
http://support.packardbell.com/uk/it...8720019&g=2000

check this to see if SigmaTel C Major is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

SiS can be a pain, it has a habit of disabling sound in the BIOS

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**5378** 01-24-2008, 06:18 PM

Quote:

Originally Posted by LaRues Lady

I am also having problems with my sound. It worked perfectly fine last night, but when I tried to play it today I get NOTHING. From the speakers OR headphones.

I'm not sure what all information you need, but I have:

A Toshiba Satellite A75-S2112
Windows XP Home

Any help you could give me would be greatly appriciated! If you need any more info, let me know and hot to find it (as I am very computer illiterate when it comes to just about everything!).

Thanks again!

Have you tried a System Restore

Start / All Programs / Accessories / System Tools / System Restore / Restore my computer to an earlier time

this is your audio realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**5379** 01-24-2008, 06:26 PM

Quote:

Originally Posted by aguynamedtravis

I am using a HP DV1000 notebook and I had a hard crash, i restored the system but viruses and trojans remained, I cleared them out but I still have no sound. My Multimedia Sound Controller has a yellow ! on it. And also in my Other Devices tab both the Mass Storage Controller and the Network Controller have the yellow ! and a big yellow ?. I don't know if those are important for anything but my main concern is the sound controller. If anyone out there could help me out it would be much appreciated.

These are the drivers for the model you have given http://h10025.www1.hp.com/ewfrf/wc/s...5 618&lang=en

but look at this, check under the notebook lots of flavors
http://h20180.www2.hp.com/apps/Looku...x=9&submit.y=4

you need the Intel Chipset Installation Utility - install then Restart your comp. then the audio and you will need to know which network driver you need

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**5380** 01-24-2008, 06:29 PM

Quote:

Originally Posted by typicalants

bookworm, i installed the drivers you led me to, but now it is saying i dont have one for my multimedia audio controller. any advise?
here are my specs again

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
SHUTTLE Technologies, Inc. AK38
Enclosure Type: Desktop

Processor a
1.80 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board b
Board: AK38
Bus Clock: 165 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/12/2003

Drives
330.01 Gigabytes Usable Hard Drive Capacity
230.17 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-56MAX [CD-ROM drive]
LITE-ON LTR-48125W [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380013A [Hard drive] (80.02 GB) -- drive 0
WD 2500JB External USB Device [Hard drive] (250.06 GB) -- drive 1

Memory Modules c,d
512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty

Multimedia
Creative SBLive! Gameport
MPU-401 Compatible MIDI Device
Realtek AC'97 Audio for VIA (R) Audio Controller
Standard Game Port

thanks again

Check that Realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

bookworm · #**5381** 01-24-2008, 06:34 PM

[quote=pkwessel]Hi All,

Same problem, no sound I deleted it accidentally. Details of my computer below;

Thanks,

Peter

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
1.80 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation D845EBG2 AAA82888-206
Serial Number: CF2B24418688
Bus Clock: 100 megahertz
BIOS: Intel Corp. PT84520A.86A.0011.P06.0209201643 09/20/2002
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
6.72 Gigabytes Hard Drive Free Space

ATAPI CD-ROM 50X
3.5" format removeable media [Floppy drive]

WDC WD200EB-00BHF0 [Hard drive] (20.02 GB) -- drive 0 256 Megabytes Installed Memory

Slot 'J6G2' is Empty
Slot 'J6G1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 6.72 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Peter 24/01/2008 9:04:22 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Fax Lexmark 4200 Series Printer on Fax Lexmark 4200 Series
Lexmark 4200 Series on USB001

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA RIVA TNT2 Model 64/Model 64 Pro [Display adapter]
BenQ FP72G+ [Monitor] (17.1"vis, November 2005)
Bus Adapters Multimedia
Intel PCI to USB Enhanced Host Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Agere Systems PCI Soft Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC

No:3 your audio driver from Intel http://downloadcenter.intel.com/filt...4&submit=Go%21

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

savechip · #**5382** 01-24-2008, 06:34 PM

Hi, need mulimedia audio control driver for advent..please help

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dixons DIXONSXP
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 080010 06/23/2004
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
34.71 Gigabytes Hard Drive Free Space

QSI CDRW/DVD SBW242B [CD-ROM drive]

FUJITSU MHT2040AT [Hard drive] (40.01 GB) -- drive 0, s/n NN5KT4315EFL, rev 009B, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.00 GB 34.71 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
AJM 19/01/2008 20:19:26 (admin)
demi 24/01/2008 23:36:41 (admin)
Guest 11/01/2008 22:57:20
lee 13/01/2008 14:31:22 (admin)
local system accounts
Administrator never (admin)
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Generic CardBus Controller (2x)
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Communications Other Devices

NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
primary Auto IP Address: 192.168.1.67 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:1B:2F:96:44:3B
Realtek RTL8139 Family PCI Fast Ethernet NIC #2
Dhcp Server: 192.168.1.254
Physical Address: 00:40:45:20:C0:20

Networking Dns Server: 192.168.1.254
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB925398_WMP64 - Critical (details...)
KB925398_WMP64 - Critical (details...)
KB911564 - Important (details...)
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921503 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q938829 - Critical (details...)
Q941202 - Critical (details...)
Q941568 - Critical (details...)
Q941569 - Critical (details...)
Q941644 - Critical (details...)
Q942615 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944653 - Important (details...)

Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q832483 on 20/06/2004 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 20/06/2004 (details...)
Internet Explorer
SP2 (SP2)
WGA
SP0
KB892130 on 12/01/2008

bookworm · #**5383** 01-24-2008, 06:38 PM

[quote=coolpavan]ok here are all the details

System Security Status
CIS Benchmark Score
Score
1.88 of 10 (details...)

Virus Protection
OK
Up-to-date

Microsoft Security Updates
Alert!
9 missing

Computer Profile Summary
Computer Name: Pavan (in MSHOME)
Profile Date: Wednesday, January 23, 2008 12:28:22 PM
Advisor Version: 7.2v
Windows Logon: Administrator

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: 845GV-W83627
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/17/2005
Drives Memory Modules c,d
80.11 Gigabytes Usable Hard Drive Capacity
40.50 Gigabytes Hard Drive Free Space

JetFlash TS1GJFV30 USB Device [Hard drive] (1.02 GB) -- drive 2
SAMSUNG SV4002H [Hard drive] (40.06 GB) -- drive 0
SAMSUNG SV4012H [Hard drive] (40.06 GB) -- drive 1 504 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.97 GB 3.96 GB free
d: (NTFS on drive 0) 19.08 GB 366 MB free
e: (NTFS on drive 1) 21.48 GB 18.16 GB free
f: (NTFS on drive 1) 18.58 GB 18.00 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 23/01/2008 11:16:23 AM (admin)
datamax 30/10/2007 9:07:59 PM (admin)
local system accounts
ASPNET never
Guest 28/11/2007 7:04:45 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet F300 series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
LogMeIn Mirror Driver [Display adapter]
HP CN20943780 [Monitor] (15.7"vis, February 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC

Still not giving the motherboard, try this driver from Intel No:3
http://downloadcenter.intel.com/filt...4&submit=Go%21

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

chillwill · #**5384** 01-24-2008, 07:42 PM

Soundcard is onboard, not pci etc...

Attempted the control panel/sound and audio devices route and this is the result...

Ive tried using the drivers off the Packard Bell website, that was my first port of call. No luck with any of the drivers. That's why i'm really confused by the matter.

I would have reformatted and reinstalled by now, but don't have access to an XP disk at the moment.

Anything i could have overlooked? Thanks

LaRues Lady · #**5385** 01-24-2008, 10:08 PM

Thank you SO much! The System Restore worked perfectly! Thanks again, Bookworm!