Multimedia Audio Controller Problems

bookworm · #**6016** 04-29-2008, 11:40 AM

Quote:

Originally Posted by miffymi

Thanks for the advice! But my PC is still out of sound. After installing the driver, a grey window pop up and advise to update win 98 or win 2000 audio drivers. But I am using Win XP. Also, there're still two unknown devices of multimedia shown in the device manager. Please help!!

Try installing this way, look for Soundmax audio or the yellow flagged multimedia device

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Horseman9128 · #**6017** 04-29-2008, 01:14 PM

I have a Starbook 860 notebook with an Intel Pentium 4 2.66 GHz Processor. I run WindowsXP Pro and I have no sound whatever from it. The device manager tells me that there is no MultiMedia Controller fitted . It was running well until 2 days ago when I downloaded a Codec from KLite. I had downloaded that because although I had sound when I used my TV for a monitor - there was no picture. Now I have nothing. Can you help?

Horseman9128 · #**6018** 04-29-2008, 01:16 PM

PS - my System Restore doesn't work either.

bookworm · #**6019** 04-29-2008, 01:28 PM

Quote:

Originally Posted by Horseman9128

PS - my System Restore doesn't work either.

nothing at the Starbook site, except phone and email support Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

Bently · #**6020** 04-29-2008, 09:40 PM

i have a gateway 7405GX laptop running windows xp and i have no sound except for an annoying beep occasionally.... please help me

deeperlove · #**6021** 04-30-2008, 12:59 AM

Quote:

Originally Posted by bookworm

it's this section I need

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name AIOBEAL (My PC)
User Name Tuatha

Motherboard:
CPU Type DualCore AMD Athlon 64 X2, 2200 MHz (11 x 200) 4200+
Motherboard Name Asus A8N-SLI Premium (3 PCI, 1 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16, 4 DDR DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce4 SLI, AMD Hammer
System Memory 3072 MB (PC3200 DDR SDRAM)
BIOS Type Award (01/18/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Sapphire RADEON X1600 PRO Secondary (256 MB)
Video Adapter Sapphire RADEON X1600 PRO (256 MB)
3D Accelerator ATI RV530 Pro
Monitor SONY SDM-HS95 [NoDB] (6340413)

Multimedia:
Audio Adapter nVIDIA MCP04 - Audio Codec Interface

Storage:
IDE Controller NVIDIA nForce4 Serial ATA Controller
IDE Controller NVIDIA nForce4 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive HP photosmart 7200 USB Device
Disk Drive ST3250824AS (232 GB, IDE)
Optical Drive HL-DT-ST CD-RW GCE-8527B (52x/32x/52x CD-RW)
Optical Drive HL-DT-ST DVDRRW GSA-4166B
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (189717 MB free)

Input:
Keyboard HID Keyboard Device
Mouse Logitech HID-compliant Cordless Mouse

Network:
Network Adapter Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller (192.168.1.64)
Network Adapter NVIDIA nForce Networking Controller

Peripherals:
Printer hp photosmart 7200 series
USB1 Controller nVIDIA MCP04 - OHCI USB Controller
USB2 Controller nVIDIA MCP04 - EHCI USB 2.0 Controller
USB Device Generic USB Hub
USB Device photosmart 7200 series (DOT4USB)
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support

here's it ^^!

Summary

--------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JEFFERY-COM1
User Name Jeffery

Motherboard:
CPU Type Intel Pentium 4, 1600 MHz (16 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 768 MB (DDR SDRAM)
BIOS Type AMI (12/13/04)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter RADEON 9200 PRO Family (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9200 PRO SEC Family (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)
3D Accelerator Intel Extreme Graphics
Monitor Samsung SyncMaster 703(M)s/750(M)s/753(M)s/MagicSyncMaster CM173A(M) [17" CRT] (HMBRA11961)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD800JB-00FMA0 (74 GB, IDE)
Optical Drive SAMSUNG CD-ROM SC-152C (52x CD-ROM)
Optical Drive TSSTcorp CD/DVDW SH-S182D
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 31980 MB (23158 MB free)
D: (NTFS) 44312 MB (33026 MB free)
Total Size 74.5 GB (54.9 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.2)
Modem SoftV90 Data Fax Voice Modem

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device

dislike47 · #**6022** 04-30-2008, 07:12 AM

hello,

same old problem.not a freaking sound. and a big yellow interrogation mark next to the multimedia audio controllers.
I have a Creative SB Live! with a EMU10K1 audio processor.
My motherboard is Asus P4S8X-X
Can you help me fix the problem?

bookworm · #**6023** 04-30-2008, 10:39 AM

Quote:

Originally Posted by Bently

i have a gateway 7405GX laptop running windows xp and i have no sound except for an annoying beep occasionally.... please help me

These are the drivers for your model http://support.gateway.com/support/d...=pn&param=4093

no audio listed, it most likely is in the AMD chipset driver download

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**6024** 04-30-2008, 10:42 AM

Quote:

Originally Posted by deeperlove

here's it ^^!

Summary

--------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JEFFERY-COM1
User Name Jeffery

Motherboard:
CPU Type Intel Pentium 4, 1600 MHz (16 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 768 MB (DDR SDRAM)
BIOS Type AMI (12/13/04)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter RADEON 9200 PRO Family (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9200 PRO SEC Family (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9250 (RV280)
3D Accelerator Intel Extreme Graphics
Monitor Samsung SyncMaster 703(M)s/750(M)s/753(M)s/MagicSyncMaster CM173A(M) [17" CRT] (HMBRA11961)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD800JB-00FMA0 (74 GB, IDE)
Optical Drive SAMSUNG CD-ROM SC-152C (52x CD-ROM)
Optical Drive TSSTcorp CD/DVDW SH-S182D
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 31980 MB (23158 MB free)
D: (NTFS) 44312 MB (33026 MB free)
Total Size 74.5 GB (54.9 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.2)
Modem SoftV90 Data Fax Voice Modem

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device

it's not giving anything away, can you pop the side off the comp and look on the board- it will look something like this
http://www.overclockeddoc.com/bookwo...otherboard.JPG

Sgt.Sausage · #**6025** 04-30-2008, 12:23 PM

Hey bookworm I joined this forum just to have your wisdom. It seems I cannot hear sound after a recent reformatting of my computer. I have every driver apart from the Multimedia Audio Controller as you might've guessed. I downloaded belarc and my set up is posted below:

Operating System Windows XP Professional Service Pack 2 (build 2600)

Processor a 3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Drives 82.34 Gigabytes Usable Hard Drive Capacity
76.65 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4320B [CD-ROM drive]
LITE-ON DVDRW SOHW-1673S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD215S2UWK8SM, rev PF2OA21B, SMART Status: Healthy

Users (mouse over user name for details)
local user accounts last logon
Adam 30/04/2008 17:30:50 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Controllers Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage

Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Bus Adapters Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Virus Protection [Back to Top]
ZoneAlarm Security Suite Antivirus Version 7.0.470.000
Realtime File Scanning On

System Model No details available

Main Circuit Board b Board: ASUSTeK Computer Inc. P5P800 Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1007.004 02/04/2005

Memory Modules c,d 1024 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 76.65 GB free

Network Drives None detected

Printers None detected

Display RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
CMO CMC 17" AD [Monitor] (17.1"vis, March 2005)

Multimedia MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

I have tried to install the realtek ac'97 drivers but to no avail as halfway through install my computer just reboots and leaves the Multimedia Audio controller still uninstalled

Thanks in advanced.

BellaMort629 · #**6026** 04-30-2008, 01:16 PM

Computer Profile Summary
Computer Name: Heather-dawn (in WORKGROUP)
Profile Date: Wednesday, April 30, 2008 12:16:06 PM
Advisor Version: 7.2x
Windows Logon: Heather

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer Inc. A8V Deluxe Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1015.002 10/06/2005
Drives Memory Modules c,d
194.63 Gigabytes Usable Hard Drive Capacity
183.76 Gigabytes Hard Drive Free Space

52X32CD_R/RW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 33073H3 B [Hard drive] (30.73 GB) -- drive 0, s/n L3HDMA0C, rev YAH815Y0, SMART Status: Healthy
Maxtor 6 B160M0 SCSI Disk Device (163.92 GB) -- drive 1 1024 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' has 512 MB
Local Drive Volumes

c: (FAT32 on drive 0) 30.71 GB 20.11 GB free
e: (NTFS on drive 1) 163.92 GB 163.65 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Heather 4/30/2008 11:02:29 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 PRO [Display adapter]
RADEON 9200 PRO - Secondary [Display adapter]
Proview 17.1 [Monitor] (17.1"vis, s/n F5UZ4C154274U, December 2004)
Bus Adapters Multimedia
VIA Serial ATA RAID Controller
WinXP Promise SATA378 (tm) IDE Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
primary Auto IP Address: 192.168.0.3 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11

8:95:68

E

Networking Dns Servers: 192.168.0.1
205.171.3.65
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse

bookworm · #**6027** 04-30-2008, 02:03 PM

Quote:

Originally Posted by Sgt.Sausage

Hey bookworm I joined this forum just to have your wisdom. It seems I cannot hear sound after a recent reformatting of my computer. I have every driver apart from the Multimedia Audio Controller as you might've guessed. I downloaded belarc and my set up is posted below:

Operating System Windows XP Professional Service Pack 2 (build 2600)

Processor a 3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Drives 82.34 Gigabytes Usable Hard Drive Capacity
76.65 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4320B [CD-ROM drive]
LITE-ON DVDRW SOHW-1673S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD215S2UWK8SM, rev PF2OA21B, SMART Status: Healthy

Users (mouse over user name for details)
local user accounts last logon
Adam 30/04/2008 17:30:50 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
Controllers Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage

Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Bus Adapters Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Virus Protection [Back to Top]
ZoneAlarm Security Suite Antivirus Version 7.0.470.000
Realtime File Scanning On

System Model No details available

Main Circuit Board b Board: ASUSTeK Computer Inc. P5P800 Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1007.004 02/04/2005

Memory Modules c,d 1024 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 76.65 GB free

Network Drives None detected

Printers None detected

Display RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
CMO CMC 17" AD [Monitor] (17.1"vis, March 2005)

Multimedia MPU-401 Compatible MIDI Device
Standard Game Port

Other Devices USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)

I have tried to install the realtek ac'97 drivers but to no avail as halfway through install my computer just reboots and leaves the Multimedia Audio controller still uninstalled

Thanks in advanced.

Your Soundmax audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

bookworm · #**6028** 04-30-2008, 02:07 PM

Quote:

Originally Posted by BellaMort629

Computer Profile Summary
Computer Name: Heather-dawn (in WORKGROUP)
Profile Date: Wednesday, April 30, 2008 12:16:06 PM
Advisor Version: 7.2x
Windows Logon: Heather

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer Inc. A8V Deluxe Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1015.002 10/06/2005
Drives Memory Modules c,d
194.63 Gigabytes Usable Hard Drive Capacity
183.76 Gigabytes Hard Drive Free Space

52X32CD_R/RW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 33073H3 B [Hard drive] (30.73 GB) -- drive 0, s/n L3HDMA0C, rev YAH815Y0, SMART Status: Healthy
Maxtor 6 B160M0 SCSI Disk Device (163.92 GB) -- drive 1 1024 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' has 512 MB
Local Drive Volumes

c: (FAT32 on drive 0) 30.71 GB 20.11 GB free
e: (NTFS on drive 1) 163.92 GB 163.65 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Heather 4/30/2008 11:02:29 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 PRO [Display adapter]
RADEON 9200 PRO - Secondary [Display adapter]
Proview 17.1 [Monitor] (17.1"vis, s/n F5UZ4C154274U, December 2004)
Bus Adapters Multimedia
VIA Serial ATA RAID Controller
WinXP Promise SATA378 (tm) IDE Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
primary Auto IP Address: 192.168.0.3 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11

8:95:68

E

Networking Dns Servers: 192.168.0.1
205.171.3.65
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse

Audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

dislike47 · #**6029** 04-30-2008, 02:44 PM

can you help me?please?

Quote:

Originally Posted by dislike47

hello,

same old problem.not a freaking sound. and a big yellow interrogation mark next to the multimedia audio controllers.
I have a Creative SB Live! with a EMU10K1 audio processor.
My motherboard is Asus P4S8X-X
Can you help me fix the problem?

bookworm · #**6030** 04-30-2008, 02:51 PM

Quote:

Originally Posted by dislike47

can you help me?please?

need to know which Live series, and if onboard audio disabled in BIOS
Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html
back later