Multimedia Audio Controller Problems

Bently · #**6046** 05-01-2008, 10:32 PM

Quote:

Originally Posted by Bently

i mean i got my wireless card working.... but still no sound!!!

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway Gateway 7400 Series NS.00.02
System Serial Number: N304A B10 42550
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz AMD Mobile Athlon 64
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway Gateway 7400 Series KBC Revision: K52.00.01
BIOS: Phoenix NS.00.02 10/16/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
45.09 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

IC25N080ATMR04-0 [Hard drive] (80.03 GB) -- drive 0, s/n MRA401K6HJXNMH, rev MO4OAD4A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 45.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/9/2008 4:19:08 AM (admin)
Steve 5/1/2008 11:20:20 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:90:4B:BE:FC:49
VIA PCI 10/100Mb Fast Ethernet Adapter
Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:03:25:14:22:02

Networking Dns Server: 192.168.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 04/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.0
no verification data KB930494 (details...)
1.1
no verification data S867460 on 6/18/2006 (details...)
no verification data M928366 on 3/11/2008 (details...)
Internet Explorer
no verification data SP2 (SP2)
Media Center 2005
SP4
passed verification KB900325 on 6/18/2006 (details...)
SP3
passed verification KB912067 on 6/18/2006 (details...)
passed verification KB914548 on 6/21/2006 (details...)
passed verification KB915381 on 6/18/2006 (details...)
Step By Step Interactive Training
SP2
no verification data KB898458 on 6/18/2006 (details...)
Windows Media Player 10
no verification data KB911565 (details...)
no verification data KB913800 (details...)
no verification data KB917734_WMP10 (details...)
no verification data KB926251 (details...)
no verification data KB936782_WMP10 (details...)
SP0
passed verification KB903157 on 6/18/2006 (details...)
passed verification KB910393 on 6/18/2006 (details...)
passed verification KB911565 on 6/18/2006 (details...)
passed verification KB913800 on 6/21/2006 (details...)
passed verification KB917734_WMP10 on 6/19/2006 (details...)
passed verification KB926251 on 3/11/2008 (details...)
SP2
passed verification KB936782_WMP10 on 3/11/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 3/11/2008 (details...)
Windows Media Player
SP0
passed verification KB911564 on 6/18/2006 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 3/11/2008 (details...)
passed verification KB941569 on 3/11/2008 (details...)
SP3
passed verification KB834707 on 6/18/2006 (details...)
passed verification KB867282 on 6/18/2006 (details...)
passed verification KB873333 on 6/18/2006 (details...)
passed verification KB873339 on 6/18/2006 (details...)
passed verification KB883939 on 6/18/2006 (details...)
passed verification KB885250 on 6/18/2006 (details...)
passed verification KB885835 on 6/18/2006 (details...)
passed verification KB885836 on 6/18/2006 (details...)
passed verification KB886185 on 3/11/2008 (details...)
passed verification KB887472 on 6/18/2006 (details...)
passed verification KB888113 on 6/18/2006 (details...)
passed verification KB888239 on 6/18/2006 (details...)
passed verification KB888302 on 6/18/2006 (details...)
passed verification KB888795 on 6/18/2006 (details...)
passed verification KB890046 on 6/18/2006 (details...)
passed verification KB890047 on 6/18/2006 (details...)
passed verification KB890175 on 6/18/2006 (details...)
passed verification KB890859 on 6/18/2006 (details...)
passed verification KB890923 on 6/18/2006 (details...)
passed verification KB891593 on 6/18/2006 (details...)
passed verification KB891781 on 6/18/2006 (details...)
passed verification KB893066 on 6/18/2006 (details...)
passed verification KB893086 on 6/18/2006 (details...)
no verification data KB893357 on 6/18/2006 (details...)
passed verification KB893756 on 6/18/2006 (details...)
passed verification KB893803 on 6/18/2006 (details...)
passed verification KB893803V2 on 6/18/2006 (details...)
passed verification KB894391 on 6/18/2006 (details...)
no verification data KB895953 on 6/18/2006 (details...)
passed verification KB895961 on 6/18/2006 (details...)
passed verification KB896256 on 6/18/2006 (details...)
passed verification KB896344 on 6/18/2006 (details...)
passed verification KB896358 on 6/21/2006 (details...)
passed verification KB896422 on 6/18/2006 (details...)
passed verification KB896423 on 6/21/2006 (details...)
passed verification KB896424 on 6/18/2006 (details...)
passed verification KB896428 on 6/18/2006 (details...)
passed verification KB896688 on 6/18/2006 (details...)
passed verification KB896727 on 6/18/2006 (details...)
passed verification KB898461 on 3/10/2008 (details...)
passed verification KB899337 on 6/18/2006 (details...)
passed verification KB899510 on 6/18/2006 (details...)
passed verification KB899587 on 6/18/2006 (details...)
passed verification KB899588 on 6/18/2006 (details...)
passed verification KB899589 on 6/18/2006 (details...)

Bently · #**6047** 05-01-2008, 10:33 PM

Windows XP
SP3 (continued)
passed verification KB899591 on 6/18/2006 (details...)
passed verification KB900485 on 6/21/2006 (details...)
passed verification KB900725 on 6/18/2006 (details...)
passed verification KB901017 on 6/18/2006 (details...)
passed verification KB901214 on 6/18/2006 (details...)
passed verification KB902400 on 6/18/2006 (details...)
passed verification KB902841 on 6/18/2006 (details...)
no verification data KB903235 on 6/18/2006 (details...)
passed verification KB904706 on 6/18/2006 (details...)
passed verification KB905414 on 6/18/2006 (details...)
passed verification KB905749 on 6/18/2006 (details...)
passed verification KB905915 on 6/18/2006 (details...)
passed verification KB906569 on 6/18/2006 (details...)
passed verification KB908519 on 6/18/2006 (details...)
passed verification KB908531 on 6/18/2006 (details...)
passed verification KB909095 on 6/19/2006 (details...)
passed verification KB910437 on 6/18/2006 (details...)
passed verification KB910728 on 6/18/2006 (details...)
passed verification KB911280 on 6/19/2006 (details...)
passed verification KB911562 on 6/18/2006 (details...)
passed verification KB911567 on 6/18/2006 (details...)
passed verification KB911927 on 6/21/2006 (details...)
passed verification KB912024 on 6/18/2006 (details...)
passed verification KB912812 on 6/18/2006 (details...)
passed verification KB912919 on 6/18/2006 (details...)
passed verification KB912945 on 6/18/2006 (details...)
passed verification KB913580 on 6/19/2006 (details...)
passed verification KB914388 on 3/11/2008 (details...)
passed verification KB914389 on 6/19/2006 (details...)
passed verification KB914906 on 6/19/2006 (details...)
passed verification KB916281 on 6/19/2006 (details...)
passed verification KB916595 on 3/11/2008 (details...)
passed verification KB917344 on 6/19/2006 (details...)
passed verification KB917953 on 6/19/2006 (details...)
passed verification KB918118 on 3/11/2008 (details...)
passed verification KB918439 on 6/19/2006 (details...)
passed verification KB919007 on 3/11/2008 (details...)
passed verification KB920213 on 3/11/2008 (details...)
passed verification KB920670 on 3/11/2008 (details...)
passed verification KB920683 on 3/11/2008 (details...)
passed verification KB920685 on 3/11/2008 (details...)
passed verification KB922582 on 3/11/2008 (details...)
passed verification KB922819 on 3/11/2008 (details...)
passed verification KB923191 on 3/11/2008 (details...)
passed verification KB923414 on 3/11/2008 (details...)
passed verification KB923980 on 3/11/2008 (details...)
passed verification KB924270 on 3/11/2008 (details...)
passed verification KB924496 on 3/11/2008 (details...)
passed verification KB924667 on 3/11/2008 (details...)
passed verification KB925902 on 3/11/2008 (details...)
passed verification KB926255 on 3/11/2008 (details...)
passed verification KB926436 on 3/11/2008 (details...)
passed verification KB927779 on 3/11/2008 (details...)
passed verification KB927802 on 3/11/2008 (details...)
passed verification KB927891 on 3/11/2008 (details...)
passed verification KB928255 on 3/11/2008 (details...)
passed verification KB928843 on 3/11/2008 (details...)
passed verification KB929123 on 3/11/2008 (details...)
passed verification KB930178 on 3/11/2008 (details...)
passed verification KB930494 on 3/11/2008 (details...)
passed verification KB930916 on 3/11/2008 (details...)
passed verification KB931261 on 3/11/2008 (details...)
passed verification KB931784 on 3/11/2008 (details...)
passed verification KB932168 on 3/11/2008 (details...)
passed verification KB933729 on 3/11/2008 (details...)
passed verification KB935839 on 3/11/2008 (details...)
passed verification KB935840 on 3/11/2008 (details...)
passed verification KB936021 on 3/11/2008 (details...)
passed verification KB937894 on 3/11/2008 (details...)
passed verification KB938127 on 3/11/2008 (details...)
passed verification KB938828 on 3/11/2008 (details...)
passed verification KB938829 on 3/11/2008 (details...)
passed verification KB941202 on 3/11/2008 (details...)
passed verification KB941568 on 3/11/2008 (details...)
passed verification KB941644 on 3/11/2008 (details...)
passed verification KB941693 on 4/9/2008 (details...)
passed verification KB942763 on 3/11/2008 (details...)
passed verification KB942840 on 3/11/2008 (details...)
passed verification KB943055 on 3/11/2008 (details...)
passed verification KB943460 on 3/11/2008 (details...)
passed verification KB943485 on 3/11/2008 (details...)
passed verification KB944338 on 4/9/2008 (details...)
passed verification KB944533 on 3/11/2008 (details...)
passed verification KB944653 on 3/11/2008 (details...)
passed verification KB945553 on 4/9/2008 (details...)
passed verification KB946026 on 3/11/2008 (details...)
passed verification KB947864 on 4/9/2008 (details...)
passed verification KB948590 on 4/9/2008 (details...)
no verification data KB948881 on 4/9/2008 (details...)

The Soulman · #**6048** 05-02-2008, 04:27 AM

As requested (By Bookworm) Belarc report,

Profile Summary
Computer Name: Acer (in MSHOME)
Profile Date: 02 May 2008 09:59:50
Advisor Version: 7.2x
Windows Logon:

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Acer Aspire 1400 series
System Serial Number: LXA020527624517990EB00
Enclosure Type: Other
Processor a Main Circuit Board b
2.50 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
512 kilobyte tertiary memory cache Board: BR20
BIOS: Acer V2.30 10/04/02
Drives Memory Modules c,d
59.99 Gigabytes Usable Hard Drive Capacity
25.77 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R2212 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST94011A USB Device [Hard drive] (40.01 GB) -- drive 1
TOSHIBA MK2018GAP [Hard drive] (20.00 GB) -- drive 0, s/n X2P70323T, rev M1.42 A, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'J6J1' has 512 MB
Slot 'J6J2' has 512 MB
Slot 'J7J1' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 19.99 GB 3.47 GB free
e: (NTFS on drive 1) 40.00 GB 22.30 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
02/05/2008 09:55:21 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant 18/04/2008 20:14:35
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Amyuni Document Converter 2.10 on LPT1:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY M6 [Display adapter]
Default Monitor
Bus Adapters Multimedia
O2Micro OZ6933 CardBus Controller (2x)
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Intel(r) 82801BA/BAM AC'97 Audio Controller
Unimodem Half-Duplex Audio Device
Communications Other Devices
Bluetooth Fax Modem
Smart Link 56K Voice Modem

Bluetooth Device (Personal Area Network) #2
Dhcp Server: none responded
Physical Address: 11:11:11:11:11:11
Bluetooth Device (RFCOMM Protocol TDI) #2
Intel(R) PRO/100 Network Connection
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:02:3F:B1:80:07

Networking Dns Servers: 194.168.4.100
194.168.8.100
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Generic Bluetooth Radio
Microsoft Bluetooth Enumerator
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)
ezplay device for 32 bits systems
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
ESET NOD32 antivirus system 2.70 Version 2.70
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 04/08/2008 Microsoft Security Bulletin Summary) have been installed.

2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 05/11/2006 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 05/11/2006 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 04/08/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft® .NET Framework Version 2.0.50727.1433 *
Microsoft® .NET Framework Version 3.0.4506.648 *
Mp3player Disk Tool Version 1, 0, 0, 1 *
Mp3playerSoftware Licenses [Back to Top]

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

--------------------------------------------------------------------------------

laterunner · #**6049** 05-02-2008, 04:40 AM

As the many other on here I to am thinking I'm going deaf at the desk!!!
Lost Sound .'
Downloaded Driver for updating the sound driver as it was dated. But hadn't removed previous one. Removed that & once again downloaded the
Realtex Ac'97 Audio for VIA (R) Audio Controller. as the suggested replacement. via Belarc.
'System model' VT8367-8235
On 'Device man'. there is a yellow query on that ''Realtex Controller.'' in ''sound etc etc .
It is in my ''System Info.''
In ''sound etc'' in 'Control panel' there is no sound device -->
''? Direct sound missing- not detected.'' Code 10.
This is now not greyed-out but still no sound
My computer spec's Win. 2002 XP home. Service Pack 2.
AMD Athlon (tm) 2200.
Pentium 3.
Cache. 256 K12.
Mem.- 512 MB RAM.
Processed speed. 1798 MNZ.
Graphic Card. 'Saphire Radeon 9600 -256MB. Series ACP.
Hard Drive. 50GB.
Modem. 56k Soft V 92.
Version. 5.1.2600.
------------------------
Now I've Removed Realtex.
Now --'no hardware found'' in the wizard.??
'Device Man.' has two yellow question mark next after the 'Network Device' on 'Other Devices' & 'Multimadia Controller'Microsoft says that 'VIA AC'97 Audio Controller' is somewhere
Yellow ? also on ''other devises'' & ''multi media controller''

Thanks for being there

dislike47 · #**6050** 05-02-2008, 05:17 AM

well when i open the sound & audio devices is says that there are no audio devices and all it´s grey so i cannot select or change nothing.any ideia?

check this to see if Sound Blaster is set as default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.[/quote]

laterunner · #**6051** 05-02-2008, 06:44 AM

Up-date--->

As the many other on here I to am thinking I'm going deaf at the desk!!!
Lost Sound .'
Downloaded Driver for updating the sound driver as it was dated. But hadn't removed previous one. Removed that & once again downloaded the
Realtex Ac'97 Audio for VIA (R) Audio Controller. as the suggested replacement. via Belarc.
'System model' VT8367-8235
On 'Device man'. there is a yellow query on that ''Realtex Controller.'' in ''sound etc etc .
It is in my ''System Info.''
In ''sound etc'' in 'Control panel' there is no sound device -->
''? Direct sound missing- not detected.'' Code 10.
This is now not greyed-out but still no sound
My computer spec's Win. 2002 XP home. Service Pack 2.
AMD Athlon (tm) 2200.
Pentium 3.
Cache. 256 K12.
Mem.- 512 MB RAM.
Processed speed. 1798 MNZ.
Graphic Card. 'Saphire Radeon 9600 -256MB. Series ACP.
Hard Drive. 50GB.
Modem. 56k Soft V 92.
Version. 5.1.2600.

Now I've Removed Realtex.
Now --'no hardware found'' in the wizard.??
'Device Man.' has two yellow question mark next after the 'Network Device' on 'Other Devices' & 'Multimadia Controller'Microsoft says that 'VIA AC'97 Audio Controller' is somewhere
Yellow ? also on ''other devises'' & ''multi media controller''

Thanks for being there

but----------->
Soooo now I'm getting down to my wrists having devoured my finger nails. Does the fact that I now have frezzes whan using I.Explorer 'sTabs (Now disconected.) have anything to do with it .

Help! Help Please

savagebeast · #**6052** 05-02-2008, 12:14 PM

I have the same problem as everyone else yellow exclamation point, no sound, except for the occasional beep, my motherboard is a ASUS p4s800, and im very technically challenged so if you could describe the solution in detail, im assuming you go to asus website and download the drivers, but i dont know which i need to download and where to put them, thx for the help.

bookworm · #**6053** 05-02-2008, 12:33 PM

Quote:

Originally Posted by dislike47

well when i open the sound & audio devices is says that there are no audio devices and all it´s grey so i cannot select or change nothing.any ideia?

check this to see if Sound Blaster is set as default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

[/quote]

check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

damian0144 · #**6054** 05-02-2008, 01:12 PM

Alright as you know ive got a problem with my sound. When i open up itunes and try to play a song it says Audio/Video playback error. I need the sound driver. I dont know much about this kind of stuff so i just put it all down.
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name CASA
User Name home

Motherboard:
CPU Type Unknown, 2200 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 448 MB
BIOS Type Award (10/03/07)

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST3160815AS (149 GB, IDE)
Optical Drive ATAPI DVD A DH16A3L
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 152617 MB (145796 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Motorola SURFboard SB5101 USB Cable Modem (10.5.1.193)

Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device Motorola SURFboard SB5101 USB Cable Modem
BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 5.20
Release Date 10/03/2007
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, PnP
Expansion Capabilities ISA, PCI, USB
System Properties:
Manufacturer Compaq-Presario
Product GN666AA-ABM SG3102LA
Serial Number CNX744001Q
Universal Unique ID 803BF76E-C4F21210-935AD2AF-416483BB
Wake-Up Type Power Switch

bookworm · #**6055** 05-02-2008, 01:26 PM

[quote=Bently]Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Gateway Gateway 7400 Series NS.00.02
System Serial Number: N304A B10 42550
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz AMD Mobile Athlon 64
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway Gateway 7400 Series KBC Revision: K52.00.01
BIOS: Phoenix NS.00.02 10/16/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
45.09 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

IC25N080ATMR04-0 [Hard drive] (80.03 GB) -- drive 0, s/n MRA401K6HJXNMH, rev MO4OAD4A, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'M1' has 256 MB
Slot 'M2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 45.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/9/2008 4:19:08 AM (admin)
Steve 5/1/2008 11:20:20 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Generic CardBus Controller
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

1394 Net Adapter
Broadcom 802.11g Network Adapter

I'm confused by the report, has anything been changed on this notebook at all, look at the label is the Serial Number ( S/N ) N304A B10 42550

can you check the Display driver - right click blank space on desktop / Display Properties dialogue box opens / Settings - does it show an Ati product

bookworm · #**6056** 05-02-2008, 01:56 PM

Quote:

Originally Posted by laterunner

Up-date--->

As the many other on here I to am thinking I'm going deaf at the desk!!!
Lost Sound .'
Downloaded Driver for updating the sound driver as it was dated. But hadn't removed previous one. Removed that & once again downloaded the
Realtex Ac'97 Audio for VIA (R) Audio Controller. as the suggested replacement. via Belarc.
'System model' VT8367-8235
On 'Device man'. there is a yellow query on that ''Realtex Controller.'' in ''sound etc etc .
It is in my ''System Info.''
In ''sound etc'' in 'Control panel' there is no sound device -->
''? Direct sound missing- not detected.'' Code 10.
This is now not greyed-out but still no sound
My computer spec's Win. 2002 XP home. Service Pack 2.
AMD Athlon (tm) 2200.
Pentium 3.
Cache. 256 K12.
Mem.- 512 MB RAM.
Processed speed. 1798 MNZ.
Graphic Card. 'Saphire Radeon 9600 -256MB. Series ACP.
Hard Drive. 50GB.
Modem. 56k Soft V 92.
Version. 5.1.2600.

Now I've Removed Realtex.
Now --'no hardware found'' in the wizard.??
'Device Man.' has two yellow question mark next after the 'Network Device' on 'Other Devices' & 'Multimadia Controller'Microsoft says that 'VIA AC'97 Audio Controller' is somewhere
Yellow ? also on ''other devises'' & ''multi media controller''

Thanks for being there

but----------->
Soooo now I'm getting down to my wrists having devoured my finger nails. Does the fact that I now have frezzes whan using I.Explorer 'sTabs (Now disconected.) have anything to do with it .

Help! Help Please

Post the Belarc report and lets see what the specs are

bookworm · #**6057** 05-02-2008, 02:03 PM

Quote:

Originally Posted by savagebeast

I have the same problem as everyone else yellow exclamation point, no sound, except for the occasional beep, my motherboard is a ASUS p4s800, and im very technically challenged so if you could describe the solution in detail, im assuming you go to asus website and download the drivers, but i dont know which i need to download and where to put them, thx for the help.

Go here to Asus - click Audio - http://support.asus.com.tw/download/...Language=en-us

choose a download site nearest to you - Asus is slow

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

dislike47 · #**6058** 05-02-2008, 04:07 PM

well, i checked and it was everything as you said.but still i change windows audio service to manual than put it automatic again justo to be sure.i clicked apply than rebooted.it didnt asked me to instal audio controler but still no sound and still the sistem doesnt recognize my audio device.

check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.[/quote]

bookworm · #**6059** 05-03-2008, 01:51 PM

Quote:

Originally Posted by dislike47

well, i checked and it was everything as you said.but still i change windows audio service to manual than put it automatic again justo to be sure.i clicked apply than rebooted.it didnt asked me to instal audio controler but still no sound and still the sistem doesnt recognize my audio device.

check this

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

[/quote]

XP has recognised the audio hardware now you need to point XP to use the Sound Blaster drivers you have downloaded, check the file path to where you unzipped the files to, make a note

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

samir.husain · #**6060** 05-03-2008, 04:15 PM

Hi, sorry for the repetition ogf the problem - no sound and missing audio driver, the system spec are :

Windows XP Professional (build 2600)
System Model
Windows XP Professional (build 2600) Winfast 761GXK8MC 1.00
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Winfast 761GXK8MC 1.00
Serial Number: WYE660602716
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/11/2005

any help would be really appriciated. Thanks