Multimedia Audio Controller Problems

[bookworm]

Originally Posted by samir.husain

Hi, sorry for the repetition ogf the problem - no sound and missing audio driver, the system spec are :

Windows XP Professional (build 2600)
System Model
Windows XP Professional (build 2600) Winfast 761GXK8MC 1.00
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Winfast 761GXK8MC 1.00
Serial Number: WYE660602716
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/11/2005

any help would be really appriciated. Thanks

he board has Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[lurly girly]

HELP! my computers not working.. i think i may have uninstalled realtek accidentally so i downloaded the driver off the site.. and it says no driver in the middle of the install.. please help!!

[sofro]

Originally Posted by bookworm

Need a little more information, what is the make and model number of you computer, or if custom built what is the motherboards make.
Look again at device Manager under Sound, video and game controllers, expand and look for a listing that just gives sound, if we can identify the sound device we can get an updated driver.

If you can't find this information download Belarc Advisor here http://www.belarc.com/free_download.html
and post the findings.

Hope this helps

i have the same problem that ToraNC had. so i am asking you if you could help me to find the solution for my computer!!!??


system model:

Packard Bell NEC P700401801
System Serial Number: 024373320188
Chassis Serial Number: 50424E
Enclosure Type: Desktop

[Gellie29]

Originally Posted by bookworm

Check these out

Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

get the driver from Realtek http://www.realtek.com.tw/downloads/...tDown=false#AC

Accept – click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Still not working
I'm losing hope

If there's no way, I want to ask something.
My DVD Rom is stuck and I can't open it.
I try to use a hairclip and insert it to the hole beside it, but it's not opening. What should I do?

Please help me. T.T

[bookworm]

Originally Posted by lurly girly

HELP! my computers not working.. i think i may have uninstalled realtek accidentally so i downloaded the driver off the site.. and it says no driver in the middle of the install.. please help!!

need more info, make and model of comp or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

[bookworm]

Originally Posted by sofro

i have the same problem that ToraNC had. so i am asking you if you could help me to find the solution for my computer!!!??


system model:

Packard Bell NEC P700401801
System Serial Number: 024373320188
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Your audio driver is here at Packard Bell http://support.packardbell.com/uk/it...0401801&g=2000

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[hbalexander]

I've encountered a similar problem with my system. I.e. No sound, (after an XP reformat) no audio devices installed, etc.

Please help if you have the time

Thanks in advance.

Here are the system specs:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4SP-MX REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS P4SP-MX ACPI BIOS Revision 1001 12/31/2003
Drives Memory Modules c,d
400.09 Gigabytes Usable Hard Drive Capacity
184.52 Gigabytes Hard Drive Free Space

ASUS DRW-0804P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST332062 0A USB Device [Hard drive] (320.07 GB) -- drive 2
USB 2.0 USB Device [Hard drive] (1.05 GB) -- drive 1
WDC WD800BB-23FJA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ93694953, rev 13.03G13, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 57.83 GB free
f: (NTFS on drive 2) 320.07 GB 126.69 GB free
Network Drives
None detected

Canon iP4200 on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9250 [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

Speed Touch 500 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (3x)

[bookworm]

Originally Posted by hbalexander

I've encountered a similar problem with my system. I.e. No sound, (after an XP reformat) no audio devices installed, etc.

Please help if you have the time

Thanks in advance.

Here are the system specs:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4SP-MX REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS P4SP-MX ACPI BIOS Revision 1001 12/31/2003
Drives Memory Modules c,d
400.09 Gigabytes Usable Hard Drive Capacity
184.52 Gigabytes Hard Drive Free Space

ASUS DRW-0804P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST332062 0A USB Device [Hard drive] (320.07 GB) -- drive 2
USB 2.0 USB Device [Hard drive] (1.05 GB) -- drive 1
WDC WD800BB-23FJA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ93694953, rev 13.03G13, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 57.83 GB free
f: (NTFS on drive 2) 320.07 GB 126.69 GB free
Network Drives
None detected

Canon iP4200 on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9250 [Display adapter]
Default Monitor
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices

Speed Touch 500 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (3x)

your Soundmax audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[dangr]

Hi, im having the same problem as everybody else here, and i will appriciate it if u can solve mine to ..
my oprating system-
Windows XP Professional Service Pack 2 (build 2600)
and my motherboard
CPU Type Intel Pentium 4, 2833 MHz (14 x 202)
Motherboard ID INTEL I865G/GE/PE
CPU #1 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2839 MHz
CPU #2 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2839 MHz

Processor a Main Circuit Board b
2.85 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6788 20A
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V5.4 on 07.00T 07/02/04
Drives Memory Modules c,d
120.05 Gigabytes Usable Hard Drive Capacity
19.35 Gigabytes Hard Drive Free Space

ATAPI CD-RW52XMAX [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1213C [Hard drive] (120.06 GB) -- drive 0
Mulltimedia - USB Audio Device

umm -edit-
i dont know what u need xactly, here is the full report-


Motherboard Properties:
Motherboard ID 63-5400-001169-00101111-040201-I865G$1I865XXX_A6788IMS V5.4 070204
Motherboard Name MSI 865PE Neo2-V (MS-6788)

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 202 MHz (QDR)
Effective Clock 809 MHz
Bandwidth 6475 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
DRAM:FSB Ratio 1:1
Real Clock 202 MHz (DDR)
Effective Clock 405 MHz
Bandwidth [ TRIAL VERSION ] MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 270 MHz
Bandwidth 270 MB/s

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots [ TRIAL VERSION ]
RAM Slots 3 DDR DIMM
Integrated Devices Audio
Form Factor ATX
Motherboard Size 210 mm x 300 mm
Motherboard Chipset i865PE
Extra Features [ TRIAL VERSION ]

Motherboard Manufacturer:
Company Name Micro-Star Int'l Co.,Ltd.
Product Information http://global.msi.com.tw/index.php?f...=1&cat2_no=170
BIOS Download http://global.msi.com.tw/index.php?func=downloadindex


i hope this thread is still alive

[hbalexander]

Originally Posted by bookworm

your Soundmax audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

Ah, thanks. But I've been getting errors unfortunately:


1) Cannot open key errors (quite a few of them pop up with a system beep)
2) When I installed this driver at an earlier date, it closed the installer and a "No Driver!" message was displayed.

Any suggestions?

Thanks again.

[bookworm]

Originally Posted by dangr

Hi, im having the same problem as everybody else here, and i will appriciate it if u can solve mine to ..
my oprating system-
Windows XP Professional Service Pack 2 (build 2600)
and my motherboard
CPU Type Intel Pentium 4, 2833 MHz (14 x 202)
Motherboard ID INTEL I865G/GE/PE
CPU #1 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2839 MHz
CPU #2 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2839 MHz

Processor a Main Circuit Board b
2.85 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6788 20A
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V5.4 on 07.00T 07/02/04
Drives Memory Modules c,d
120.05 Gigabytes Usable Hard Drive Capacity
19.35 Gigabytes Hard Drive Free Space

ATAPI CD-RW52XMAX [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1213C [Hard drive] (120.06 GB) -- drive 0
Mulltimedia - USB Audio Device

umm -edit-
i dont know what u need xactly, here is the full report-


Motherboard Properties:
Motherboard ID 63-5400-001169-00101111-040201-I865G$1I865XXX_A6788IMS V5.4 070204
Motherboard Name MSI 865PE Neo2-V (MS-6788)

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 202 MHz (QDR)
Effective Clock 809 MHz
Bandwidth 6475 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
DRAM:FSB Ratio 1:1
Real Clock 202 MHz (DDR)
Effective Clock 405 MHz
Bandwidth [ TRIAL VERSION ] MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 270 MHz
Bandwidth 270 MB/s

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots [ TRIAL VERSION ]
RAM Slots 3 DDR DIMM
Integrated Devices Audio
Form Factor ATX
Motherboard Size 210 mm x 300 mm
Motherboard Chipset i865PE
Extra Features [ TRIAL VERSION ]

Motherboard Manufacturer:
Company Name Micro-Star Int'l Co.,Ltd.
Product Information http://global.msi.com.tw/index.php?f...=1&cat2_no=170
BIOS Download http://global.msi.com.tw/index.php?func=downloadindex


i hope this thread is still alive

That MSI board has Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bookworm]

Originally Posted by hbalexander

Ah, thanks. But I've been getting errors unfortunately:


1) Cannot open key errors (quite a few of them pop up with a system beep)
2) When I installed this driver at an earlier date, it closed the installer and a "No Driver!" message was displayed.

Any suggestions?

Thanks again.

try installing this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[AllanH]

Hello,

Sorry for the lack of variety but I too have the same problem as the rest of this thread. I was trying to sort or remove my realnetworks installer but seem to ave uninstalled a realtek sound driver. Now I've got a big yellow questionmark in device manager for multimedia audio controller. For sound, video and game controllers i've only got 'audio codecs, legacy audio drivers, legacy video capture devices, media control devices, video codecs'. I've already been on the Acer website & downloaded Reaktek AC'97 audio driver (APSPAUDIO.EXE), intalled & restarted but it hasn't made any difference & I still have no sound. I ran Belarc and its results are:

"Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Acer, inc. Aspire 5000
System Serial Number: LXA51056716270B0A72500
Enclosure Type: Other
Processor a Main Circuit Board b
1.80 gigahertz AMD Turion 64
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Acer, Inc. Lugano M
Serial Number: LXA51056716270B0A72500
Bus Clock: 400 megahertz
BIOS: Acer 3A32 02/20/06
Drives Memory Modules c,d
76.86 Gigabytes Usable Hard Drive Capacity
33.32 Gigabytes Hard Drive Free Space

Slimtype DVDRW SSM-8515S [CD-ROM drive]

HTS421280H9AT00 [Hard drive] (80.03 GB) -- drive 0, s/n HKA310AKHNML2B, rev HA3OA70S, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB
Local Drive Volumes


c: (FAT32 on drive 0) 38.17 GB 15.80 GB free
d: (FAT32 on drive 0) 38.69 GB 17.53 GB free
Network Drives
None detected

Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
SiS M760GX [Display adapter]
Seiko Epson 15.4 [Monitor] (15.4"vis)

Bus Adapters
Texas Instruments PCI-1510 CardBus Controller
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller

Multimedia
None detected"

I've tried the advice you gave the last poster, HBalexander, on updating the drivers but when I do this I can only select one folder in those into which Realtek AC'97 was installed Acer/audio/wdm (won't give me the option to click ok for the others) and this still gives me the result "the hardware was not installed because the wizard cannot find the necessary software"

Thanks for any advice you can give

Allan

[bookworm]

Originally Posted by AllanH

Hello,

Sorry for the lack of variety but I too have the same problem as the rest of this thread. I was trying to sort or remove my realnetworks installer but seem to ave uninstalled a realtek sound driver. Now I've got a big yellow questionmark in device manager for multimedia audio controller. For sound, video and game controllers i've only got 'audio codecs, legacy audio drivers, legacy video capture devices, media control devices, video codecs'. I've already been on the Acer website & downloaded Reaktek AC'97 audio driver (APSPAUDIO.EXE), intalled & restarted but it hasn't made any difference & I still have no sound. I ran Belarc and its results are:

"Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Acer, inc. Aspire 5000
System Serial Number: LXA51056716270B0A72500
Enclosure Type: Other
Processor a Main Circuit Board b
1.80 gigahertz AMD Turion 64
64 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Acer, Inc. Lugano M
Serial Number: LXA51056716270B0A72500
Bus Clock: 400 megahertz
BIOS: Acer 3A32 02/20/06
Drives Memory Modules c,d
76.86 Gigabytes Usable Hard Drive Capacity
33.32 Gigabytes Hard Drive Free Space

Slimtype DVDRW SSM-8515S [CD-ROM drive]

HTS421280H9AT00 [Hard drive] (80.03 GB) -- drive 0, s/n HKA310AKHNML2B, rev HA3OA70S, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'DIMM1' is Empty
Slot 'DIMM2' has 512 MB
Local Drive Volumes


c: (FAT32 on drive 0) 38.17 GB 15.80 GB free
d: (FAT32 on drive 0) 38.69 GB 17.53 GB free
Network Drives
None detected

Controllers
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
SiS M760GX [Display adapter]
Seiko Epson 15.4 [Monitor] (15.4"vis)

Bus Adapters
Texas Instruments PCI-1510 CardBus Controller
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller

Multimedia
None detected"

I've tried the advice you gave the last poster, HBalexander, on updating the drivers but when I do this I can only select one folder in those into which Realtek AC'97 was installed Acer/audio/wdm (won't give me the option to click ok for the others) and this still gives me the result "the hardware was not installed because the wizard cannot find the necessary software"

Thanks for any advice you can give

Allan

check these out

Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

if still no audio try the driver from realtek
http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[leadbelly666]

my computer cannot play sounds i even bought new speakers it didn't work i checked in the device manager and multimedia audio controller and pci modem both have a yellow exclamation mark on them ..... my computer is a e machines T2460 .....need help please lost cd!!!!! ....help!!!!!!!!