Multimedia Audio Controller Problems
05-06-2008, 12:52 AM
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Registered User
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Join Date: May 2008
Posts: 3
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Bookworm,
Just wanted to say thanks - my sound is up and running again.
Cheers
AllanH
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05-06-2008, 01:18 AM
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Registered User
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Join Date: May 2008
Posts: 1
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Hi , im indeed having the same problem with my computer
its a rebuilt one that my brother-in-law had given to me so i dont know much about whats inside of it or what he put into it.
but ever since ive had it the sound hasnt worked and i noticed the yellow question mark near the multimedia audio controller.
please help.
i hope this is the info you need.
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PERSONAL
User Name Nathan
Motherboard
CPU Type Intel Pentium 4, 1717 MHz (17 x 101)
Motherboard Name Epox EP-4G4M(+) (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845G
System Memory 384 MB (DDR SDRAM)
BIOS Type Award Modular (04/24/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter NVIDIA GeForce FX 5600 (256 MB)
3D Accelerator nVIDIA GeForce FX 5600
Monitor Sony CPD-A100 [15" CRT] (5516718)
Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]
Storage
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Floppy Drive Floppy disk drive
Disk Drive ST330621A (30 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive SONY DVD-ROM DDU1621 (16x/40x DVD-ROM)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 28615 MB (19393 MB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (71.15.121.76)
Modem PCTEL Platinum V.90 Modem
Peripherals
Printer HP DeskJet 930C/932C/935C
Printer Microsoft XPS Document Writer
Printer Symantec Fax Starter Edition
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
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05-06-2008, 02:07 AM
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Registered User
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Join Date: May 2008
Posts: 2
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Dear Sir,
Just like everyone else, I have trouble playing sound. My computer condition and information is as the following:
Condition:
1)In Device Manager, under Sound, video and game controllers, Multimedia Audio Controller does not have the driver installed.
2)Tried to install WDM_A404 from Realtek Semi. Corp, the blue screen showed up and computer restarted. The result of the analysis of the problem from Microsoft says:
=======
Problem caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS)
This problem was caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS), which was created by Realtek Semiconductor Corp.. Currently, there is no solution for the problem that you reported.
Recommendation
For support information and product updates, Realtek Semiconductor Corp. recommends that you go online to the following website:
Realtek Semiconductor Corp.
=======
Computer Information:
IBM
Family: G41
Type: 2886
Model: 5TU
OS: Windows XP Pro. Ver. 2002 w/ SP2
Please let me know how to get the sound back. Thank you very much!
Best Regards,
Arthur
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05-06-2008, 02:20 AM
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Registered User
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Join Date: May 2008
Posts: 6
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Quote:
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Originally Posted by bookworm
The board has Realtek AC'97 go here
http://www.realtek.com.tw/downloads/...tDown=false#AC
Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install
The site is slow
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions |
I install this drivers( 4.04 version), but there is still problem with multimedia audio controller,there is yellow mark ?!,there is no sound. i cant install drivers for multimedia audio contr., how to do it? |
05-06-2008, 11:51 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,272
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Quote:
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Originally Posted by nate_kid22
Hi , im indeed having the same problem with my computer
its a rebuilt one that my brother-in-law had given to me so i dont know much about whats inside of it or what he put into it.
but ever since ive had it the sound hasnt worked and i noticed the yellow question mark near the multimedia audio controller.
please help.
i hope this is the info you need.
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PERSONAL
User Name Nathan
Motherboard
CPU Type Intel Pentium 4, 1717 MHz (17 x 101)
Motherboard Name Epox EP-4G4M(+) (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845G
System Memory 384 MB (DDR SDRAM)
BIOS Type Award Modular (04/24/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter NVIDIA GeForce FX 5600 (256 MB)
3D Accelerator nVIDIA GeForce FX 5600
Monitor Sony CPD-A100 [15" CRT] (5516718)
Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]
Storage
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Floppy Drive Floppy disk drive
Disk Drive ST330621A (30 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive SONY DVD-ROM DDU1621 (16x/40x DVD-ROM)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 28615 MB (19393 MB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (71.15.121.76)
Modem PCTEL Platinum V.90 Modem
Peripherals
Printer HP DeskJet 930C/932C/935C
Printer Microsoft XPS Document Writer
Printer Symantec Fax Starter Edition
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
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That board has Realtek AC'97 go here http://www.realtek.com.tw/downloads/...tDown=false#AC
Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install
The site is slow
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps 
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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05-06-2008, 12:00 PM
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Registered User
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Join Date: May 2008
Location: C:\Program Files\Valve Hammer Editor
Posts: 15
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Quote:
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Originally Posted by rajkard
I install this drivers( 4.04 version), but there is still problem with multimedia audio controller,there is yellow mark ?!,there is no sound. i cant install drivers for multimedia audio contr., how to do it?
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Try this:
Go to your Device Manager. -Start > Control Panel > System > Device Manager If there is an error, such as a bold yellow question mark, on any of your audio devices:
Then right click it and click on Update.
It will then open up a window for location of the software, leave everything as it is and click next.
Finally it will search for any updates available (may take awhile) with some luck Windows will find whats missing and will download the audio devices.
Hope this small tutorial helps you with your problem, or anyone else.  |
05-06-2008, 12:11 PM
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Registered User
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Join Date: May 2008
Location: C:\Program Files\Valve Hammer Editor
Posts: 15
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Quote:
Thanks for reply, here's what I thought you should know about my Belarc profile.
System Model
Trigem Computer, Inc. DREAMSYS
Main Circuit Board
Board: Intel Corporation D865PEMA AAC66619-204
Serial Number: AZMA51600661
Bus Clock: 133 megahertz
BIOS: Intel Corp. MR86510A.44T.0040.P11.0501041720 01/04/2005
Multimedia
None detected
Thanks.
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Please Bookworm, tell me what audio drivers I should try, besides the Realtek AC97 Drivers. |
05-06-2008, 12:35 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,272
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Quote:
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Originally Posted by xCrimsonXx
Please Bookworm, tell me what audio drivers I should try, besides the Realtek AC97 Drivers.
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this is an OEM board so not listed at Intel, the nearest board is the D865PERC
http://downloadcenter.intel.com/filt...4&submit=Go%21
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-06-2008, 01:19 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,272
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Quote:
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Originally Posted by arthurSK
Dear Sir,
Just like everyone else, I have trouble playing sound. My computer condition and information is as the following:
Condition:
1)In Device Manager, under Sound, video and game controllers, Multimedia Audio Controller does not have the driver installed.
2)Tried to install WDM_A404 from Realtek Semi. Corp, the blue screen showed up and computer restarted. The result of the analysis of the problem from Microsoft says:
=======
Problem caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS)
This problem was caused by Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS), which was created by Realtek Semiconductor Corp.. Currently, there is no solution for the problem that you reported.
Recommendation
For support information and product updates, Realtek Semiconductor Corp. recommends that you go online to the following website:
Realtek Semiconductor Corp.
=======
Computer Information:
IBM
Family: G41
Type: 2886
Model: 5TU
OS: Windows XP Pro. Ver. 2002 w/ SP2
Please let me know how to get the sound back. Thank you very much!
Best Regards,
Arthur
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This is soundmax audio for your Thinkpad G41 http://www-307.ibm.com/pc/support/si...cid=MIGR-50601
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-06-2008, 02:05 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,272
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Quote:
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Originally Posted by rajkard
I install this drivers( 4.04 version), but there is still problem with multimedia audio controller,there is yellow mark ?!,there is no sound. i cant install drivers for multimedia audio contr., how to do it?
|
check this out
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
if still no sound then you need to check BIOS
one point Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-06-2008, 02:25 PM
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Registered User
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Join Date: May 2008
Location: C:\Program Files\Valve Hammer Editor
Posts: 15
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Quote:
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Originally Posted by bookworm
this is an OEM board so not listed at Intel, the nearest board is the D865PERC
http://downloadcenter.intel.com/filt...4&submit=Go%21
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions |
Ok, I have tried these and it gives me the error of finding the driver has failed. This is swiveling to a dead end to where I may actually have to reformat which is the very last option, in this case. Anything else what so ever that I could try?  |
05-06-2008, 02:33 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,272
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Quote:
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Originally Posted by xCrimsonXx
Ok, I have tried these and it gives me the error of finding the driver has failed. This is swiveling to a dead end to where I may actually have to reformat which is the very last option, in this case. Anything else what so ever that I could try? |
do you know the make and model Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates. post the whole report not the software licences or win update just to see if any clues as to the make
http://www.belarc.com/free_download.html
__________________
Hope this helps
Barbara
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-06-2008, 03:05 PM
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Registered User
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Join Date: May 2008
Posts: 6
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Quote:
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Originally Posted by xCrimsonXx
Try this:
Go to your Device Manager. -Start > Control Panel > System > Device Manager If there is an error, such as a bold yellow question mark, on any of your audio devices:
Then right click it and click on Update.
It will then open up a window for location of the software, leave everything as it is and click next.
Finally it will search for any updates available (may take awhile) with some luck Windows will find whats missing and will download the audio devices.
Hope this small tutorial helps you with your problem, or anyone else.
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NO, thats not helping..... |
05-06-2008, 03:53 PM
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Registered User
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Join Date: May 2008
Posts: 6
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Quote:
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Originally Posted by bookworm
check this out
Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
if still no sound then you need to check BIOS
one point Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG |
Yes! Thanks bookworm, there was a problem, my audio plugs were on a expansion slot, a put them on I/o slot, and now i have sound. Thank you very much! One more time- thank you!
Last edited by rajkard : 05-06-2008 at 04:00 PM.
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05-06-2008, 09:35 PM
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Registered User
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Join Date: May 2008
Posts: 2
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Quote:
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Originally Posted by bookworm
This is soundmax audio for your Thinkpad G41 http://www-307.ibm.com/pc/support/si...cid=MIGR-50601
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions |
That worked! Thank you very much!!!
ArthurSK |
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