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Originally Posted by JakeH6
like everyone else I have the yellow question mark next to the Multimedia Audio Controller so I went here for my computer to install the sound driver: http://support.gateway.com/support/d...&uid=195875751 and when I follow the readme instructions to install the driver, it says install conexant ac-link audio result: failure . What am I doing wrong thanks?
It a Gateway MX 6437 serial: T3564H1004208
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this has caused no end of problems to install,look at this, you have the same setup as the MX6445
For people having the same audio problem (Conexant Ac-Link Audio Drivers, Realtek) here is the fix.
“1. Install Realtek Audio driver (WDM_A380 or WDM_A381, doesn’t matter).
2. Reboot
3. Download and try to install the Conexant AC 97 audio driver. You can get the one from Gateway (D00245-001-001 driver), or any other manufacturer that uses this chip in the notebook. Pay attention to where it stores the files. For instance the Gateway driver uncompresses to c:\cabs\directory name.
4. Go to device manager, find the Realtek AC 97 audio item under “Sound, video, and game controllers”. Right click on it and select UPDATE DRIVER
5. Select NO if it asks to connect to Windows Update, click NEXT
6. Select “Install from a list of specific location” and click NEXT
7. Select “Don’t search. I will choose the driver to install” and click NEXT
8. DE-select “Show compatible Hardware”. CONEXANT should show up under manufacturer since you tried to install the driver earlier.
9. Click on CONEXANT on the left, then select “Conexant AC-Link Audio” on the right and click NEXTThe driver will install. It may ask you for the location of some files, point it to the directory the Conexant driver uncompressed to in step 3.
Reboot, and you should have working audio!”
also this driver from HP works it has the same chipset but you have to do a force install
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
this way using the If No Setup File method
Installing Drivers
Create a folder for what you are downloading
Example: Audio
Then download the zipped file to that folder
Then download and install Winzip
Go to the folder and right click and click Winzip extract to here
That will automatically make a folder and unzip files to it ( make a note of file path)
Then go to folder and click on Setup file and follow instructions displayed for installation
If no Setup file
1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
Linear Mode
