Multimedia Audio Controller Problems

Olorin123 · #**616** 01-30-2006, 03:06 PM

I formatted my PC yesterday and reinstalled Windows XP SP-2, and it returned with no sound at all (just that annoying beep from the tower). Before I start I will just say that I'm completely computer illiterate - everything I have tried has just been following instructions from the million links I clicked from googling my problem.
Originally I went into the device manager and all of the devices seem to be working except for multimedia audio controller, which had a yellow exclamation mark beside it. I tried to update the drivers for it, but it wouldn't let me.
Next I tried finding my sound-card, which was a Soundblaster 16 AWE32 (I have a MaxData pc), and I don't have a disk for it (a method lots of people suggested on other sites) so I went to the maxdata site and downloaded the driver update, but when I tried to install that it said there is "no supported product". Then I tried to manually update / install (no idea what I was doing) the sound card from the device manager, and now under the list of hardware it was next to the Multimedia Audio Controller with a yellow exclamation mark, saying "code 10". So I went to a site which told me how to get rid of code 10, and tried to re-update but now there is about 4 of the same device (all the soundblaster) at the top with the yellow exclamation mark, all saying "code 12".
I've also uninstalled all drivers in safe mode and then rebooted and reinstalled, to no avail. If anyone at all could help me with a kind of "fools guide" then I would much appreciate it. This problem is very annoying!

Update - I've now installed many different Soundblaster 16 drivers, from everywhere I could find, none of them working at all.
oh and I use Windows XP Pro if that's a difference-maker.

bookworm · #**617** 01-30-2006, 08:44 PM

Quote:

Originally Posted by AltonaHH

Hi everyone, I have a problem with my audio controller...no sound at all...I tried to install the last Realtek AC'97 Audio driver (WDM_A382) but there is a conflict...

This is my configuration:

Operating System System Model
Windows XP Professional (build 2600) FUJITSU SIEMENS P5SD1-FM2
System Serial Number: System Serial Number
Processor a Main Circuit Board b
3,20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: FUJITSU SIEMENS P5SD1-FM2 Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1001.017 07/11/2005
Drives Memory Modules c,d
137,43 Gigabytes Usable Hard Drive Capacity
133,59 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8163B [CD-ROM drive]
PHILIPS DVD8631 [CD-ROM drive]

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 1
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 2
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 3
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 4
Generic STORAGE DEVICE USB Device [Hard drive] -- drive 5
ST3250823AS [Hard drive] (137,44 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 137,43 GB 133,59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 30/01/2006 20.04.30 (admin)
Massimiliano 30/01/2006 20.05.54 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Adobe PDF Converter on Documenti\*.pdf
Canon PIXMA iP1500 on USB001

Controllers Display
Controller disco floppy standard
Canale primario IDE [Controller] (2x)
Canale secondario IDE [Controller] (2x)
Controller PCI IDE SiS
Controller standard PCI IDE RADEON X800 [Display adapter]
RADEON X800 Secondary [Display adapter]
IGM L19FM [Monitor] (19,1"vis, s/n 54100125, ottobre 2005)
Bus Adapters Multimedia
Controller open host SiS 7001 da PCI a USB (3x) Controller multimediale
Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
CREATIX 802.11g Adapter
primary Auto IP Address: 192.168.0.103 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:07:CA:05:1F:29
SiS191 100/10 Ethernet Device
Dhcp Server: none responded
Physical Address: 00:E0:18:12:34:56

Networking Dns Server: 192.168.0.1
Host controller VIA OHCI compatibile IEEE 1394
Periferica compatibile HID
Periferica controllo consumi compatibile HID
Periferica USB Human Interface (2x)
Tastiera HID [Keyboard]
Mouse compatibile HID
Hub principale USB (3x)
Periferica di archiviazione di massa USB
Periferica USB composita

Can you help me?
thx in advance

Go here to Fujitsu Siemens http://www.fujitsu-siemens.com/support/downloads.html
you will need your serial number, it shows how to find it, this will gib=ve access to all drivers you need. The board is an ASUS and your driver is a SoundMAX, ASUS do not offer support for this board.

Hope this helps

bookworm · #**618** 01-30-2006, 08:49 PM

Quote:

Originally Posted by Olorin123

I formatted my PC yesterday and reinstalled Windows XP SP-2, and it returned with no sound at all (just that annoying beep from the tower). Before I start I will just say that I'm completely computer illiterate - everything I have tried has just been following instructions from the million links I clicked from googling my problem.
Originally I went into the device manager and all of the devices seem to be working except for multimedia audio controller, which had a yellow exclamation mark beside it. I tried to update the drivers for it, but it wouldn't let me.
Next I tried finding my sound-card, which was a Soundblaster 16 AWE32 (I have a MaxData pc), and I don't have a disk for it (a method lots of people suggested on other sites) so I went to the maxdata site and downloaded the driver update, but when I tried to install that it said there is "no supported product". Then I tried to manually update / install (no idea what I was doing) the sound card from the device manager, and now under the list of hardware it was next to the Multimedia Audio Controller with a yellow exclamation mark, saying "code 10". So I went to a site which told me how to get rid of code 10, and tried to re-update but now there is about 4 of the same device (all the soundblaster) at the top with the yellow exclamation mark, all saying "code 12".
I've also uninstalled all drivers in safe mode and then rebooted and reinstalled, to no avail. If anyone at all could help me with a kind of "fools guide" then I would much appreciate it. This problem is very annoying!

Update - I've now installed many different Soundblaster 16 drivers, from everywhere I could find, none of them working at all.
oh and I use Windows XP Pro if that's a difference-maker.

Get Belarc Advisor http://www.belarc.com/free_download.html
and post the report, better still what make and model is your computer.

Hope this helps

AltonaHH · #**619** 01-31-2006, 03:18 AM

Quote:

Originally Posted by bookworm

Go here to Fujitsu Siemens http://www.fujitsu-siemens.com/support/downloads.html
you will need your serial number, it shows how to find it, this will gib=ve access to all drivers you need. The board is an ASUS and your driver is a SoundMAX, ASUS do not offer support for this board.

Hope this helps

Thanks a lot man...
this evening, when I'll come back home, I'll try with the link u sent me....

Olorin123 · #**620** 01-31-2006, 09:35 AM

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MAXDATA MS-7037 5123660003
System Serial Number: 46259290002
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR INTL, CO.,LTD. MS-7037 Ver 0A
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/13/2004
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
66.96 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080M0 [Hard drive] (81.96 GB) -- drive 0
USB2.0 CardReader CF RW USB Device [Hard drive] -- drive 1
USB2.0 CardReader Combo USB Device [Hard drive] -- drive 2 992 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 66.96 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Family 1/31/2006 1:42:16 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
Maxdata 101725 [Monitor] (17.1"vis, s/n 510AA04401373, March 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Sound Blaster 16 or AWE32 or compatible (WDM)
Standard Game Port
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 81.107.1.24 / 22
Gateway: 81.107.0.1
Dhcp Server: 62.253.32.20
Physical Address: 00:11:09:01:89:E2

Networking Dns Servers: 194.168.8.100
194.168.4.100
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
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All required security hotfixes (using the 01/10/2006 Microsoft Security Bulletin Summary) have been installed.

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KB910437 on 1/29/2006 (details...)
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Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Reader Version 5.0.0.0 *
Belarc, Inc. - Advisor Version 7.0t *
Blizzard Launcher Version 1, 1, 0, 11 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Creative Driver Update Utility Version 1.15 *
Creative Manual Linker Version 1, 0, 0, 1 *
Creative Mass Storage Devices Version 1.00.00 *
Creative MediaSource Version 1.0.0.0 *
Creative Product Registration Version 2.3.11.0 *
Creative Service for CDROM Access Version 1.0.0.0 *
Creative System Information Version 1, 0, 0, 0 *
Creative Technology Ltd - Audio Converter Version 2.0.0.0 *
Frontier Developments Ltd - RollerCoaster Tycoon® 3 Version 3.1.8.42 *
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Olorin123 · #**621** 01-31-2006, 09:38 AM

I'm pretty sure alot of that wasn't necessary but I'm stupid when it comes to PC's.

AltonaHH · #**622** 01-31-2006, 03:23 PM

Hi...I tried to download the driver for SoundMax...but there is only the Windows XP Home edition version...

I have windows Xp Pro.
what can I do?

bookworm · #**623** 01-31-2006, 03:47 PM

Quote:

Originally Posted by Olorin123

I'm pretty sure alot of that wasn't necessary but I'm stupid when it comes to PC's.

The main problem with Intel boards is that the chipset driver needs to be installed before any other drivers, you can get the chipset from Maxdor if you search under motherboard MS-7037 http://ftp.maxdata.com/index.asp?inf...Driver/Chipset

or from Intel http://downloadfinder.intel.com/scri...4&submit=Go%21
it's No:2

after installation RESTART your comp, then install the Audio driver

This is the information from Intel, check No: 7 ftp://aiedownload.intel.com/df-suppo...ENG/readme.txt

Set a System Restore Point before installing drivers just in case

Hope this helps

bookworm · #**624** 01-31-2006, 03:54 PM

Quote:

Originally Posted by AltonaHH

Hi...I tried to download the driver for SoundMax...but there is only the Windows XP Home edition version...

I have windows Xp Pro.
what can I do?

Send a Private message with the serial number

Cheers

bookworm · #**625** 01-31-2006, 06:20 PM

Quote:

Originally Posted by AltonaHH

Hi...I tried to download the driver for SoundMax...but there is only the Windows XP Home edition version...

I have windows Xp Pro.
what can I do?

Download the Win XP home, it should work on any version of XP, don't forget the Restore Point before installing just in case.

Hope this helps

Eldaveer · #**626** 01-31-2006, 11:07 PM

I have what appears to be a problem with an eMachines PC graphics controller (although for all I know, it could be something else). What happens is that whenever I try to view an .mpg file in Windows Media Explorer (latest version), the file will play just fine for 2 minutes and 40 seconds, then hang. That is, it appears to keep playing but the picture is frozen. Any .mpg file I try, doesn't matter the size or length, freezes up after 2:40. I downloaded an open-source viewer called VLC and it freezes up in exactly the same way.

Anyone have any ideas what might be wrong?

This is an eMachines T2958, 2.66gHz, 256k L2 cache, 512MB SDRAM. The graphics control is an Intel Intel 82845G/GL/GE/PE/GV, with a driver version 6.14.10.3722. Dated 11/20/2003.

Thanks for any help anyone can provide.

Rygar · #**627** 02-01-2006, 04:26 AM

i realize by now this is getting kind of repetitive, but i have the same problem. i can't find the driver for the multimedia sound controller.....
here are the specs:

Board: Seanix Technology Inc MS-7005
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/23/2004

any more information needed just let me know

i appreciate any help that i can get, Thnx in adv.

AltonaHH · #**628** 02-01-2006, 06:04 AM

Ohhh...I've installed that driver, but soon the system has crashed..so I have had to reboot the pc is safe mode and disable the audio controller.
Now I'm looking for other Asus Soundmax drivers, but it seems there are tons of similar drivers: searching with google "AD 1888" "windows xp pro" gives me back a lot of japanese and russian pages....Help!

e-cde · #**629** 02-01-2006, 09:15 AM

hi all

got this report from Belarc, so i need to find out which drivers i need to hear some sound

thanks in advance.....

Operating System System Model
Windows XP Professional (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: 845GL-W83627X
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/22/2004
Drives Memory Modules c,d
41.10 Gigabytes Usable Hard Drive Capacity
38.26 Gigabytes Hard Drive Free Space

ATAPI CD-RW 52X24 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E12E15CN, rev NAR61HA0, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.10 GB 38.26 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
theson 2/1/2006 4:44:51 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
Standard Universal PCI to USB Host Controller (3x) MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Full-Duplex Audio Device
Communications Other Devices
SoftV92 Data Fax Modem

Networking Dns Servers: 196.2.64.3
196.2.64.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (3x)

monkeyvu · #**630** 02-01-2006, 01:37 PM

I have a similar problem with night_wolvie . First , I had the following error : -536870397 and "Fail to install audio driver for windows XP Setup will exit" . Then I installed WDM_A382.exe and had the following error "the software you are installing for this hardware Realtek AC'97 Audio has not passed Windows Logo testing..." . What can I do now ? Please help me .