Hi Barbara -- you appear to be something of an online godess so hopefully you can fix my lack of sound too. I'll buy you a hotpot if you can!
My (Windows XP home) laptop's stopped playing sounds, and in device manager it's got the yellow exclamation mark of doom next to the Multimedia Audio Controller.
I think I have the right disc to reinstall the drivers... it certainly starts doing something. It says it's found drivers for the Realtek AC'97 and starts transfering files. Everything seems to go well and the green progress bar apparently reaches 100% (the last thing I can catch it transfering is audio3d.dll to c\windows\system32) but then it says:
There was a problem installing this hardware:
Multimedia Audio Controller
An error occurred during the installation of this device.
Access is denied.
It only then allows me to close the wizard. Any ideas?! Thanks a lot in advance.
Cheers,
Tom
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My belarc gubbins is:
Computer Profile Summary
Computer Name: Laptop (in MSHOME)
Profile Date: 09 February 2006 05:30:51
Advisor Version: 7.0t
Windows Logon: Tom
Operating System Windows XP Home Edition Service Pack 2 (build 2600)
Processor
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main circuit board
Board: Clevo M22ES Rev.A
BIOS: Phoenix 4.06 04/29/2003
System model
CLEVO M22ES 0106
Enclosure Type: Notebook
Drives
30.00 Gigabytes Usable Hard Drive Capacity
20.92 Gigabytes Hard Drive Free Space
MATSHITA CD-RW CW-8122 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
FUJITSU MHT2030AT [Hard drive] (30.00 GB) -- drive 0, s/n NN0DT3915J1H, rev 009B, SMART Status: Healthy
Memory modules
222 Megabytes Installed Memory
Slot 'U5' has 256 MB
Slot 'U6' is Empty
Local volume drives
c: (NTFS on drive 0) 30.00 GB 20.92 GB free
Network drives
None detected
Printers
Lexmark Z25-Z35 Color Jetprinter on USB001
Users (mouse over user name for details)
local user accounts last logon
Guest 09/02/2006 04:29:42
Tom 09/02/2006 04:32:41 (admin)
local system accounts
Administrator 27/04/2004 02:02:07 (admin)
HelpAssistant never
SUPPORT_388945a0 never
Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
Display
SiS 650 [Display adapter]
Default Monitor
Bus Adapters
ENE CB1410 CARDBUS CONTROLLER
NEC PCI to USB Open Host Controller (2x)
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller
Multimedia
Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
Communications
Fusion UMTS Quad-GPRS - 3G Modem
Smart Link 56K Voice Modem
1394 Net Adapter
IP Address: 10.16.57.173 / 32
Gateway: 10.16.57.173
Physical Address: 00:53:45:00:00:00
RAS Async Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address: 00:90:F5:25:CF:9D
Networking Dns Server: 172.29.1.11
Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
IrDA Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (5x)
Experiencing same problem
Linear Mode
