Multimedia Audio Controller Problems

[bookworm]

Originally Posted by blackspark

under sound and audio devices . it state that there is no audio device and everything is greyed out . and under administrative tools, i have checked that windows audio is already automatic . any more suggestion? Thx for help

you need to check if audio is [Enabled] in the BIOS, the manual does not show all the screens but it will be similar to this one, you ar looking for the AC97 audio

as soon as the comp boots press the <Del> key and the Main menu will open
http://www.overclockeddoc.com/bookwo...ard%20Main.JPG

use down arrow to select Intergrated Peripherals - press Enter
http://www.overclockeddoc.com/bookwo...eripherals.JPG

now this menu may have the AC97 audio or the onbpard audio listed or you may need to go to the On Chip PCI device - press Enter
http://www.overclockeddoc.com/bookwo...I%20Device.JPG

if audio is [Disable] use arrow key to highlight - then use the + key to change

press F10 ket to Exit & save

y key to accept changes

If you need to Exit the BIOS at any time press the Esc key

install audio driver again

[bookworm]

Originally Posted by kingk

hi!! I've had problems with my sound, I just uninstalled my realtek drivers (don't know if I was supposed to be using them) to have a fresh start.

I need the right sound drivers :P

here's the info :

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI ACPI BIOS Revision 1014 11/25/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
49.63 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-111D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JD-22LSA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM9T576502, rev 06.01D06, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 49.63 GB free

your Asus A8N-SLI has realtek audio go here http://www.realtek.com.tw/downloads/...&Software=True

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by Engineering

i recently put XP back onto my laptop when vista didnt work on it but the sound has not worked since i reinstalled XP Home

i hav an Advent but i dont know what model it is but its a tad old

anyone got any ideas on how to fix my sound problems?

xx

need more info, make ,model or motherboard get Belarc, copy and paste the report but leave out the software license and win update section
http://www.belarc.com/free_download.html

look under the notebook should have a model and serial number, would help to know what it is

[bookworm]

Originally Posted by ricster04

Hi i'm having the same problem with no sound. I've checked Belarc and below are the results.

Operating System
Windows XP Home Edition Service Pack 3 (build 2600)

System Model
Tiny Computers MS-6741 1.0

Processor
2.40 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board
Board: MSI MS-6741 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01

Drives
396.78 Gigabytes Usable Hard Drive Capacity
367.82 Gigabytes Hard Drive Free Space

E-IDE CD-ROM 45X
3.5" format removeable media [Floppy drive]

WDC WD2000BB-98DWA0 [Hard drive] (196.74 GB) -- drive 0, s/n WD-WMAEH2236916, rev 15.05R15, SMART Status: Healthy
WDC WD2000BB-98DWA0 [Hard drive] (200.05 GB) -- drive 1, s/n WD-WMAEH2238730, rev 15.05R15, SMART Status: Healthy

Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia
VIA AC'97 Enhanced Audio Controller (WDM)

I hope somebody can help me with this.

your MSI MS-6741 board has Realtek AC#'97 audio go here http://www.realtek.com.tw/downloads/...&Software=True

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by DeadChick

Bookworm. its plugged in and everything but when i go to play something it says no mixer device is installed. and i tried doing what you said earlier for the other person but it still wont work. i'm having the same problem as blackspark. everything is gray

you need to check the BIOS to see if audio is [Enabled]

as soon as comp boots press the< Del> key main menu opens
http://s2.photobucket.com/albums/y26...7VT600Main.jpg

use down arrow key to go to Intergrated peripherals - press Enter key
http://s2.photobucket.com/albums/y26...600IntPerp.jpg

AC97 should show [Enabled] if [Disabled] use down arrow to select and the the + key to change

press F10 key to save & Exit

y key to accept changes

install audio driver again

Don't forget the Restore Point

[ricster04]

Hi Bookworm, thanks for getting back to me so quickly. I have followed what you have told me and downloaded the drivers but I still have no sound. Do you have any more suggestions?

[bookworm]

Originally Posted by ricster04

Hi Bookworm, thanks for getting back to me so quickly. I have followed what you have told me and downloaded the drivers but I still have no sound. Do you have any more suggestions?

check this to see if realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

[bookworm]

Originally Posted by shakar

Hi there!!

I tried to figure things out on my own reading your other replies but I can't do it for the life of me! Here is some info re:my computer and if you can help me solve this sound device problem I would greatly appreciate it!

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: P4i65G 1.00
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.30 09/08/2006
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
279 Megabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8525B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (40.02 GB) -- drive 0, s/n E1JSJBQE, rev NAR61590, SMART Status: Healthy 504 Megabytes Installed Memory

Slot '0' is Empty
Slot '1' has 512 MB
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 279 MB free

Network Drives
None detected

C-media audio driver here at ASRock http://www.asrock.com/mb/download.asp?Model=P4i65G

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[ricster04]

Hi Bookworm, I've checked what you've told me and it's got the Realtek one selected as it is the only option in the drop down box.

[bookworm]

Originally Posted by ricster04

Hi Bookworm, I've checked what you've told me and it's got the Realtek one selected as it is the only option in the drop down box.

you need to check that audio is [Enabled] in the BIOS

as soon as the comp boots press the <Del> key the Main menu opens

use the down arrow key to select Intergrated Peripherals - press Enter key

Onboard AC97 should show [Enabled] if [Disabled] use down arrow key to select - then the + key to change

Press F10 to Save & Exit

y key to accept changes

if at any time you wish to Exit the BIOS press the Esc key

install audio again

[ricster04]

Hi Bookworm i've checked the BIOS and it is enabled.

[bookworm]

Originally Posted by ricster04

Hi Bookworm i've checked the BIOS and it is enabled.

check this out - it's late here if it does not work I'll be back later

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

[ricster04]

Hi Bookworm,

I've tried what you told me and windows audio service was set as automatic.

To give you some background of how this problem came about, my hardrive died on me a while ago so my friend sold me his motherboard. I installed it with his old hard drive and i've never had any sound since.

Thanks for helping me tonight. I'm in the UK as well so i understand that it's late, i'll check the forum again tomorrow.

[puttisrinu]

Originally Posted by bookworm

not sure if this driver from Dell will work, it is most likley set fro SP2
http://support.euro.dell.com/support... en&TabIndex=

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

hi,

Thanks for the help...i am sorry for the late reply.

forthe first time, i installed crystal driver from the dell support site and audio came for the first time..once i restarted my laptop , sound has gone.

then i tried to uninstall and re install the driver.

Always i am getting the below error !
"This device can not start .Code 10" error i am getting

any help in this regard is appreciated..

Thanks in advance

Regards
Sri

[bookworm]

Originally Posted by ricster04

Hi Bookworm,

I've tried what you told me and windows audio service was set as automatic.

To give you some background of how this problem came about, my hardrive died on me a while ago so my friend sold me his motherboard. I installed it with his old hard drive and i've never had any sound since.

Thanks for helping me tonight. I'm in the UK as well so i understand that it's late, i'll check the forum again tomorrow.

are you audio plugs on the I/O plate or in an expansion slot - see here
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if in an expansion slot get Everst and post the Computer / Summary section - leave all the DeBud - PCI section out
http://www.softpedia.com/get/System/...-Edition.shtml