Multimedia Audio Controller Problems

[bookworm]

Originally Posted by dbolto_60

hey,
I only just reformated my computer, fresh installed XP professional (sp2)
First thing i did after that was install the sound card drivers (off the sound card driver cd).
Multimedia audio controller is still not installed? and i have no sound?
my details are:
Operating System
Windows XP Professional Service Pack 2 (build 2600)
System Model: Acer VERITON 5600G R01-C1
System Serial Number: 04200884
Chassis Serial Number: A
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Acer J88M (null)
Serial Number: 987654321
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/26/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
36.95 Gigabytes Hard Drive Free Space

ATAPI CD-ROM52XMAX
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BB-75FJA1 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WCAJA3236032, rev 14.03G14, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 36.95 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Dean 2/15/2006 9:11:11 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) None detected
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Creative Game Port
Creative SB Audigy 2 ZS (WDM)
Communications Other Devices

1394 Net Adapter
NETGEAR WG111 802.11g Wireless USB2.0 Adapter
primary Auto IP Address: 10.0.0.3 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0F:B5:02:7A:67

Networking Dns Server: 10.0.0.138
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
USB Root Hub (5x)

Any help would be greatly appreciated!!
Dino

Set a System Restore Point before installing driver just in case

This is the latest driver offered by Creative http://us.creative.com/support/downl...&Image4.y =11
install the first the second is a Beta

Hope this helps

[dbolto_60]

Hey Barbara,
I installed the first one and it still didnt do anything for the multimedia audio controller? it still says the driver isnt installed?
I really dont know what to do?
Thanks for the help though...
Dean

[tdsteve2000]

Originally Posted by tdsteve2000

I did try it. I cant change anything in the control panel because it says I have no audio device when I click "Sounds and audio devices". I cant check or uncheck mute or "place volume icon in taskbar", I cant change volume, I cant change default device, cant do anything. The system has no sound. If I try to play a sound file or movie it wont play because I get a sound error (In windows media player I get this error: "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.").

When I run the diagnostics (before windows loads), it plays a song to test the system speakers. But thats before windows loads. The test tests the speakers without windows or drivers. If sound is heard, the sound card is okay and the speakers are okay. Thats how I know its a software issue and not a hardware issue. But once windows loads, I have no sound. No sound device. The only sound I get is a beep from the motherboards internal speaker.

When I goto control panel > sound and audio devices > hardware tab, it lists the Sigmatel device, but the device properties says:

Manufacturer: Sigmatel
Location: PCI Bus 0, device 31, function 5
Device status: This device vannot start (code 10)

Ive tried uninstalling the device, reinstalling drivers I just downloaded from dell.com, rebooting, system restore, and nothing works.

Still no sound. Any other ideas?

[bookworm]

Originally Posted by dbolto_60

Hey Barbara,
I installed the first one and it still didnt do anything for the multimedia audio controller? it still says the driver isnt installed?
I really dont know what to do?
Thanks for the help though...
Dean

This is for the onboard audio offered by Acer, http://www.acerpanam.com/synapse/for...d=3394#results
Select Product Line / Desktop / Veriton 5600G / and type Audio / search
have you installed a sound card by any chance, or downloaded other drivers

Set a System Restore Point before installing just in case

Hope this helps

[twostarx]

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model
Fujitsu Siemens MS-6585 2.0A

Processor a
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache

Main Circuit Board b
Board: Micro Star MS-6585 2.0A
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 07/03/02

Drives
81.95 Gigabytes Usable Hard Drive Capacity
74.75 Gigabytes Hard Drive Free Space

CyberDrv CW088D CD-R/RW [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L080L0 [Hard drive] (81.96 GB) -- drive 0, s/n L223JJGG, rev BAJ41G20, SMART Status: Healthy

Memory Modules c,d
512 MB installed memory.

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Slot '3' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 74.75 GB free

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]

Fujitsu Siemens C700 [Monitor] (15.7"vis, s/n YELM029511, November 2002)

Multimedia

MPU-401 Compatible MIDI Device
Sound Blaster Live! 24-bit
Standard Game Port

Bus Adapters
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller

Other Devices
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
USB Root Hub (4x)

Hope this helps.

[bookworm]

Originally Posted by twostarx

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model
Fujitsu Siemens MS-6585 2.0A

Processor a
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache

Main Circuit Board b
Board: Micro Star MS-6585 2.0A
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 07/03/02

Drives
81.95 Gigabytes Usable Hard Drive Capacity
74.75 Gigabytes Hard Drive Free Space

CyberDrv CW088D CD-R/RW [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L080L0 [Hard drive] (81.96 GB) -- drive 0, s/n L223JJGG, rev BAJ41G20, SMART Status: Healthy

Memory Modules c,d
512 MB installed memory.

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Slot '3' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 74.75 GB free

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]

Fujitsu Siemens C700 [Monitor] (15.7"vis, s/n YELM029511, November 2002)

Multimedia

MPU-401 Compatible MIDI Device
Sound Blaster Live! 24-bit
Standard Game Port

Bus Adapters
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller

Other Devices
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
USB Root Hub (4x)

Hope this helps.

Can you get the serial number for your Fujitsu Siemens, it will be on the back of the tower.

Cheers

[tdsteve2000]

So this Sigmatel audio problem has been found to be some great mystery that cant be solved by anyone on the planet? Ive tried umpteen million things and the sound works some days, otehrs it doesnt. Mostly it doesnt.

Amazing that we can put a man on the moon but we cant figure out how to get a device working on a laptop.

Ill offer $100 to anyone who can figure out how to fix this. And Im not talking about uninstalling/reinstalling, downloading/installing new drivers/chipsets from manufacturers website, using add hardware wizard, rolling back drivers, or any of those things that do absoloutely nothing. I want a hard fix. SOmething that works.

Maybe I need to talk to Bill Gates.

[twostarx]

Certainly.

3701540045

[dbolto_60]

Hey Barbara,
it works! thanks heaps for your help!
Regards,
Dean

[bookworm]

Originally Posted by twostarx

Certainly.

3701540045

This is the link to your Fujitsu Siemens drivers http://www.fujitsu-siemens.com/support/downloads.html just key in your serial number.

Set a System Restore before installing driver just in case

Your audio is a Realtek AC'97, get the most up to date driver here http://w3serv.realtek.com.tw/downloa...&Software=True

the site can be slow to download

Hope this helps

[bookworm]

Originally Posted by dbolto_60

Hey Barbara,
it works! thanks heaps for your help!
Regards,
Dean

Good, happy listening

[twostarx]

It worked perfectly, and now I have sound.

Much thanks.

[eggyrocks]

Having problems with Advent T9203. Had to reinstall windows - got no CD's and need drivers for a few things, mainly sound. I have no audio installed. I thought it was realtek, but i tried installing that to no joy - any ideas?
Heres the Belarc things.
the half duplex thing appears to be the 56k modem which installed itself???

cheers in advance

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Trigem Netherlands Advent Series Ver1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.60 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Freeline Freeline Series Ver1.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/16/2005
Drives Memory Modules c,d
414.90 Gigabytes Usable Hard Drive Capacity
394.88 Gigabytes Hard Drive Free Space

LITE-ON DVD SOHD-167T [CD-ROM drive]
LITE-ON DVDRW SOHW-1653S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

7-in-1 CompactFlashI/II USB Device [Hard drive] -- drive 2
7-in-1 MS/MS Pro USB Device [Hard drive] -- drive 5
7-in-1 SD/MMC USB Device [Hard drive] -- drive 4
7-in-1 SmartMedia USB Device [Hard drive] -- drive 3
Maxtor 6Y160M0 [Hard drive] (163.92 GB) -- drive 0
Maxtor 6Y250M0 [Hard drive] (250.99 GB) -- drive 1 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 163.91 GB 151.35 GB free
d: (NTFS on drive 1) 250.99 GB 243.53 GB free

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) RADEON X600 Series [Display adapter]
RADEON X600 Series Secondary [Display adapter]
Proview CY765 [Monitor] (17.1"vis, s/n FGXJ4A0392729, October 2004)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) Unimodem Half-Duplex Audio Device

[bookworm]

Originally Posted by twostarx

It worked perfectly, and now I have sound.

Much thanks.

Great, happy listening

[bookworm]

Originally Posted by twostarx

It worked perfectly, and now I have sound.

Much thanks.

Good, happy listening